Heather made everything SO smooth and easy in the midst of a lot of covid-wedding chaos. We were so thankful for the insight of things to do.

Very positive. She was proactive, shared many ideas for our trip, and communicated very well. Heather was upbeat and easy to work with . She took a lot of the stress out of our planning. We feel she went above and beyond. She also brought activities for our granddaughter who travelled with us.

Heather did an amazing job of helping us with our vacation to the Dominican Republic. She walked us through all of our options (where to stay, plane tickets, excursions, etc) and helped with with everything. She was always available and responded quickly to our questions with the right amount of information (not so much you were overwhelmed). We will definitely use her again for our next vacation. Contact her, you won't be disappointed!

Heather was wonderful to work with! We had an idea of the kind of resort we wanted and the general area, and she was able to give us several options within our budget. She even navigated several challenges with airlines changing flight times, and resorts closing. We wound up getting upgraded to a wonderful resort and did not have to stress about the details at all, which was a major perk leading up to the wedding!

Heather is awesome!

Very friendly and informative. We haven’t traveled in years and Heather helped us with every step.

Heather was knowledgeable in providing information while booking our trip and prompt in responding to any questions I had while booking our trip and also during our trip. She listened to the type of trip we wanted and came up with the perfect vacation package, including booking our excursions. I also loved the app that she provided me to have on my phone logging our entire trip as well as a folder with hard copies of everything we needed to have, as a visual.

Heather was amazing. She gave us a multitude of choices for our honeymoon, and gave us details about each one. She was available, accommodating, and thorough!

Heather was prompt in helping us choose hotels and flights for our trip to Cali for spring break. She gave a us a variety of hotels in a couple price points and locations for both San Diego and LA area. She helped us secure a rental car for the week.

Heather was very helpful right from the start. She helped us find the perfect resort for our family, made travel plans and provided help in arranging activities for our family to enjoy. She even checked in on us during the trip to make sure we were having a great time.

Heather is amazing, Our vacation to Cabo was beyond perfect. From getting to the shuttle to take us to our resort, to the resort itself was outstanding. Will definitely be a repeat customer at Winsome Travel

It was wonderful to work with Heather! All the information given was very thorough. We had no surprises and the trip went very smoothly.

Heather was super patient with our questions and changing of dates. She helped us to find the better option for our stay. When we had questions about the resort and she didn't have the answer she called them to get the answer.

Heather was amazing - she was able to get us a very last minute reservation so we could vacation with friends. She arranged all of the details on Thursday for a Saturday departure. She continued to work on getting us seats on the direct charter flight, and was successful at this without us even asking her to do this. She arranged a private transfer to the resort for the 4 of us, checked in to make sure that everything was up to our expectations, and kept in contact all week. Will definitely use Heather again for travel arrangements when the need arises! The resort was amazing, would not hesitate to make a return trip there in the future was well.

Heather is always quick to respond and help. She goes the extra mile....whether it's just a quick trip or a long awaited dreamy vacation.

It was fantastic start to finish. Everything was taken care of. We would highly recommend Heather as a travel agent. She is the best.

Heather designed a wonderful honeymoon for us! We got a nicer room and resort than we thought was possible with our budget. She answered my many questions very quickly, she checked in while on our trip, and she quickly helped with any minor hiccups. We will definitely work with Heather for our next vacation!

Heather worked travel arrangements for 4 groups from 3 cities. The place was the best all inclusive anyone had stayed in. Lots of food options and excursions if you wanted them. Thank you Heather

Our flights to/from Poland went well and the Poznan Airport Hotel was an inexpensive 5-star place with the best ever free breakfast buffet. It was less than 2 blocks from the airport exit. Using the room phone once cost us $60 - no other "surprises"!

Heather was wonderful to work with, and we had a great trip. Her communication was very good, and we appreciated the work she did for our family. She did a great job learning what we were looking for in a vacation and matching that with an experience. Would definitely work with her again.

Amazing time ! Everything went as planned. Airline service was lacking, disappointing and frustrating.

We have worked with Heather for our last 5 international vacations. She is professional, has a great attention to detail, and always checks in to make sure that things are as we expect them to be. Aside from being a great travel agent, she is an all around great person. Highly recommend her!

I am very happy I reached out to Heather. My husband and I thought Bali would be a great adventure to add to our travel list. It was quite the experience. The islands of Bali and Lombok are beautiful! Truly amazing. However, they are (Bali especially) VERY crowded. VERY busy. My phrase I use to describe them is, "overpopulated and underdeveloped." Lombok was much less busy. We were able to rent a car and go explore on our own more. We LOVED the quietness of Lombok. The mountains were beautiful and easy to explore by car. Waterfalls were amazing and uncrowned. Snorkeling was impressive (keep in mind the pollution problem Indonesia has though), reef fish of all kinds, we saw a sea turtle and a lion fish, and many other colorful types. Without Heather's advice in planning our stays, transfers and guides, we would have been in trouble. She lined everything up for us and it was great. If you are looking for your first trip to Bali, I highly recommend reaching out to her for advice.

Excellent time and experience from start to finish!!

Heather was very kind and patient with us as this was our first trip out of the country. She put together a fantastic trip for us.

Travel was well planned out

Working with Heather was great. Everything went completely as planned.

Heather always has all details set and provides follow up emails as you get closer to your travel dates to ensure you have no last minute surprises.

All bases covered, all questions answered. Seamless travel.

Heather was so helpful and knowledgeable. She answers all our questions regarding tipping, transportation, all the little extras from traveling out of and into the country. She made sure to help remind us of check ins for flights and followed up to "wish us a great vacation".

She was so much more than helpful. She is awesome. Gave some pointers along the way. Answered questions within minutes. Never did I feel unrepresented. She is best.

Heather was AMAZING! She helped us find the best place to honeymoon. She laid out all the different resorts, amenities, and prices. She was very friendly and very responsive!

It was a great first experience. Heather is very knowledgeable with travel.
She listened to our wants and needs and laid out a plan to meet them. She was in constant contact from beginning to end. It was nice to enjoy every aspect of our vacation knowing that all we had to do was follow the itinerary.

She was the best travel agent I ever used! She gave us such great tips, set us up on an APP with all our plans and itinerary, checked in to make sure all was going well, even welcomed us back home! She went above and beyond and I can’t thank her enough! I highly recommend her! Thank you Heather

Wow! I have never had such great service! She made so many suggestions, kept us updated at all times, set us up with an APP, checked in with us while on the trip, and made sure all was good! She gave us great tips that made the vacation perfect! Thank You Heather! Oh and we went to 2 islands but it would not let me add both islands! All went so smooth!!

Heather helped us plan our honeymoon, and we were blown away by how helpful and accommodating she was! We gave her such a vague idea of what we were looking for in a resort, and she almost immediately got back to us with a ton of amazing options. After that she helped us narrow it down and make the best decision for us. She helped us book excursions, she went out of her way to give us options for parking at the airport, she checked on us the morning we left and once we got to the resort, and she answered our call when we had a couple questions at the resort. I can’t imagine how stressful this trip would have been without Heather and Winsom Travel, but with them it was almost stress free. We will definitely use them again the next time we do a big trip like this.

Heather took care of our every need, listened to exactly what we wanted, provided multiple options for us, and kept in close contact before, during, and after our trip.

Heather has been wonderful to work with on our last 3 vacations. This vacation was to the Melia in Punta Cana, and the resort was exceptional. The food was amazing as well. We had a family emergency come up shortly after we arrived, and she was available (even though she was on vacation herself). She's the best!

Super friendly and helpful. Available to answer all my questions.

Heather was very accommodating and responded quickly if we had questions or needed help with something.

Heather is wonderful! We plan to use her for all of our trips from now on

Due to Covid, this trip was a scheduling nightmare for Heather, but she was a trooper and never gave up!

Heather did a nice job finding a resort we would enjoy. Give us reminders when needed and then helped when we had flight delays. She is great to work with when traveling.

Very helpful and communicated well throughout the process

Heather was amazing getting us through all of the new requirements for traveling outside of the US. Quickly answering any questions we had. Highly recommend!

Heather is truly amazing. She will work u step by step before ur trip during ur trip and even help u afterwards with things that went wrong. She has booked a few trips for me and I wouldn't go threw anyone else she is truly amazing.

Winsome Travel Design was very helpful in working with in my budget and finding the resort that had what I was looking for

Heather was fabulous to work with while planning our recent trip. She was quick to respond, thorough with her answers and was very attentive leading up to and during the trip!

Heather recently helped my husband and I plan our anniversary trip to the Dominican Republic. I want to start by saying that our previous experiences working with travel agents left us far less than satisfied. It was really important to us to work with an agent with great communication, experience with many destinations/resorts, and willingness to work within a budget. Heather checked all of those boxes and then far exceeded our expectations. We really appreciated Heather's honesty and her response time to emails is top notch. Choosing to work with Heather was our last hurrah at trying a travel agent and she has earned a customer for life.

We had a great time working with Winsome! Heather was very easy to communicate with, knowledgeable, quick to respond and very friendly.

Heather was awesome to work with. She was readily available to answer all of our concerns during our travel. From the day we booked our vacation with her, her communication regarding our travel was top notch! I highly recommend her for all your travel needs. Knowledgeable, personal and professional.

We chose Heather for help planning our 5th Wedding Anniversary. We decided on Clearwater Beach Florida and it was a blast. Everything was planned perfectly and Heather was always very responsive to all of my questions. I’m a nervous flyer so I really wanted to avoid a layover. She helped us a plan a flight out of chicago and we did the park & fly hotel stay the night before. I’ll definitely be using her services for all of our future trips!

Heather was SO amazing to work with. She was able to help us narrow down the type of resort that would best fit our desires. She was available by phone and text the entire trip for questions and suggestions. She was able to find us the best deal and managed to upgrade our room to premium! One million times over will use her services again for ALL vacations.

Heather puts her heart and soul into every vacation she helps plan. She takes the time to get to know your needs and wants (even the ones you didn't realized you wanted) and puts together an unforgettable vacation for you. Her commitment to travel and vacation planning is evident in her "boots on the ground" mindset where she visits as many places as possible so she can get the real experience for her clients. Her personal photo albums of individual resorts really help give you confidence is your decision to book. In addition, Heather is always available to answer questions or address an issue if there is one. You don't have to worry about a thing when you book with her. She is there to support you from beginning to end. I will not book another vacation without her and you shouldn't either. She is the best!

Heather has a wealth of knowledge, is professional, timely, made booking easy, and took care of everything. She even checked in while on my trip to make sure everything was going smoothly. I would highly recommend her!

Heather was such a huge help planning our trip to Cancun. She helped us narrow down resort options and arrange all of our transportation needs. We originally were planning to go in 2020 but, of course, the pandemic changed those plans. Heather helped us rebook all of our plans and to navigate all of the Covid requirements when we were able to finally go in 2021. The resort she recommended to us was amazing and we had a fabulous time!

Heather did an amazing job setting up and rescheduling our trip several times based on COVID. She did a great job with constant communication! We highly recommend her!

Heather was wonderful to work with. She took the headache out of having to plan for a big trip and any need that arose she took care of in a timely fashion and always had prompt responses. She was very good at communication and organization. It was a wonderful experience

Flexible and reliable