Sales Manager, Luxury Cruise & Land

Ahmed went above and beyond to ensure we had an amazing family trip. There were 23 family members on our trip and Ahmed was able to organize all of us. We will absolutely use him to book all future trips. He came highly recommended and he didn’t disappoint.

We have now had the 'absolute pleasure' of working with Ahmed on 3 European River Cruises and he has always 'fully delivered' on every and all aspects. From initiating with us the appropriate 'shipline (Scenic / Uniworld), to timing, destination, pricing, hotel accommodations (add-on's), airport transfers and timely delivery of all necessary documentation required to facilitate our needs. Ahmed really cares about his clients from start to finish - he is always available to answer any questions / concerns prior to, during and after your excursion. He welcomes feedback you may wish to provide to improve 'your experiences' in the future. An absolute pleasure to work with - thank you Ahmed - we look forward to working with you in the very near future.

Ahmen orchesrated our first River Cruise on Scenic Crystal. In the lead up to departure, Ahmen was quick to answer any questions we had, and his note of welcome even greeted us in our suite on board.

He did everything from cruise, flights, insurance and wheelchair as needed subject to to our final approval

All drivers were at their proper location at the proper time. They were polite and helpful. I cannot think of one thing that went wrong during our two week vacation. Any questions were quickly answered by Ahmed.

Ahmed is very knowledgeable, organized, resourceful, responsive, thoughtful, polite and caring.

We flew to Milan and transferred to train from Milan to Chinque Terra for 4 days and then returned to Milan to join the Tauck group to tour the Lake District and work our way to Venice to fly home. Our travel agent Ahmed Bayoumi handled all the details of the trip including travel arrangements, transfers, accusations etc. Everything took place smoothly as he had planned. We have done many trips arranged by Ahmed and all took place perfectly.

My husband and I wanted to book a family cruise vacation with our sons and their families. Our travel agent, Ahmed Bayoumi, provided an excellent experience not only throughout the early planning stages, and during the actual trip (airfare rebookings and updates) but with a follow up upon our return, as well. We appreciated his availability by promptly returning phone calls and answering emails whenever we had any inquiries or concerns. Ahmed’s professionalism, attentiveness and expert knowledge resulted in a very memorable cruise. Having access to a cruise travel agent enabled us to have personalized advice and expertise on different cruise lines thus allowing us the opportunity to make an informed decision. It also provides peace of mind as they will advocate for you should any issue arise while travelling. Ahmed Bayoumi has worked tirelessly to help us plan several cruises, booking airfares and arranging transfers. We feel very confident working with Ahmed Bayoumi as he has made all of our travel arrangements enjoyable and successful. His advice and knowledge are much appreciated. We will definitely avail of Ahmed’s services for future cruises. Thank you, Ahmed, for all of your hard work! We have lifetime memories of our family time together.

I would highly recommend this trip. Ahmed also was incredible service

We have found Ahmed to be very professional, efficient and willing to go over and above the call of duty.

Ahmed was a joy to work with. He was knowledgeable, detail-oriented and very responsive. We booked our Danube river cruise about 18 months in advance so we had many conversations, visits and email exchanges with him over that period. Ahmed was consistently excellent. He generally replied to our questions same day or next day - a rarity in the service industry! - & provided some very useful additional insights. We would absolutely work with Ahmed again .

Ahmed is very friendly and super helpful - excellent to work with for helping us to arrange an excellent cruise holiday. We'll certainly come back for another cruise holiday.