Time of Our Lives
Reviewed By Sandra - Olathe, Kansas | Traveled to Mediterranean ~ At Sea ~ At Sea
Kelly Ireland was a fantastic help planning and booking our 12-day Mediterranean Cruise on Holland America. Her knowledge of cruising, the cruises line, the ship, the shore excursions and even what to pack proved so invaluable during the planning stages of our vacation. I highly recommend Kelly for any and all your travel needs. She is extremely helpful and professional and we couldn't have planned this without her. The cruise was absolutely phenomenal and we had the time of our lives!
KELLY IRELAND responded
"Thank you so much Sandra for your kind words.Your review made our day! We are thrilled that you loved your cruise vacation and it was an absolute pleasure working with you. Thank you again and please know that when the time comes, we will be here ready to help you with your next big adventure"
✓ I would recommend this agent to my family and friends.
12 of 22 people found this review helpful. Was this review helpful to you?YES|NO
Great Experience
Reviewed By Pat & Bonnie - Denver, CO | Traveled to Alaska ~ USA
We travel frequently. Without hesitation, our experience with Kelly and Aqua Breeze Vacations has been the best. Initially, Kelly helped us to select our cruise and cruise line. She guided us through all the decisions and paperwork that a cruise entails. But the wheels fell off when the passports were late for grandkids. We couldn't finish the cruise paperwork...she took care of it. With less than a week to go, we found out our daughter and son-in-law only had passport cards. Kelly found and booked flights, hotels, and land transportation to get them into Canada. She came by our house for over an hour to ensure everyone had documents and understood what they needed to do. My wife's leg was hurt in the same week. Kelly, on her own, arranged for wheelchairs at every airport and for the cruise. Kelly is not good, not great; she is amazing. We would never even consider working with anyone else, ever again, for our travel.
KELLY IRELAND responded
"Thank you, Pat and Bonnie, for the beautiful words. It was a true joy working with you on your Alaska Family Vacation. You always brought a smile to my face. Here at Aqua Breeze, predicting a client's needs is important, and it is essential for us to remain knowledgeable and solution-focused, as travel is more challenging than it used to be.
I look forward to working with you on your next adventure.
All the best,
Kelly Ireland"
✓ I would recommend this agent to my family and friends.
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Glitch Free Travel
Reviewed By Stan & Carol Lopez - Los Ranchos, New Mexico | Traveled to Mississippi ~ USA
Kelly Ireland of Aqua Breeze Vacations is an exceptional travel agent! She is very knowledgeable and ensures that every aspect of your travel is well-planned. We went on a Mississippi River cruise with American Cruise Lines -she was our agent and we could not have had a better experience! Not only is she professional and thorough, she is also a warm, personable individual. We recommend her highly to anyone wanting to have a "glitch-free" travel experience. Dr. Stan and Carol Lopez
KELLY IRELAND responded
"Stan and Carol, I truly enjoyed working with you to create your special anniversary cruise and am so happy to hear that the vacation was "glitch-free." I believe that meticulous planning and timely communication make a great vacation. Thank you for sharing your experience, and I look forward to working with you on your next adventure!
Kelly Ireland
Agent, Owner"
✓ I would recommend this agent to my family and friends.
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SIMPLY AMAZING!
Reviewed By Tonya - Arvada, CO | Traveled to Jamaica ~ Caribbean
KELLY booked an AMAZING cousin TRIP to Jamaica Mon!! Couldn't have got us a better deal!! It was easy peasy going thru Auqa Breeze as we had lots to keep us busy and not worrying about anything. Thanks, Kelly so much!! It was a BLAST! Have had not-so-good experiences in the past with travel agents so this go around was SIMPLY AMAZING!
KELLY IRELAND responded
"Thank you Tonya for review. You made my day! I am so glad you guys had a good time. It was a pleasure working with you and so glad I could be a part of the “CUZ” trip. Loved the photos. ??
"
✓ I would recommend this agent to my family and friends.
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Fantastic Special Vacation
Reviewed By Krystal C. - Denver, CO | Traveled to Cancun ~ Quintana Roo ~ Mexico
Kelly was amazing! I let her know what I was looking for and she found that and more! Our vacation was amazing and Kelly was there every step of the way. She answered every question I had and was available whenever I needed her!
✓ I would recommend this agent to my family and friends.
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Fantastic Cruise Experience
Reviewed By Diane S. - Tacoma, Washington | Traveled to Caribbean
We want to thank Aqua Breeze Vacations for making our trip the most wonderful cruise we’ve ever experienced. The coupon book you included with the itinerary and reservation book was much appreciated. Since we were flying from SeaTac to Bush Intercontinental, your attention in planning our airfare & ground transportation to the cruise departure in Galveston & our return to Houston were flawless and economical. The reservation & information book charting every move we were to take, with highlighted explanations and phone numbers to call 24/7, was an honest confidence builder. We were able to help other less-advised travelers navigate their arrival and departure. We had all our luggage tags and boarding passes in advance and made it through all the hassles getting on & off the ship with ease. We want to thank you for making our trip the most wonderful cruise we’ve ever taken. We will call Aqua Breeze Vacations whenever we travel and recommend you to our friends.
✓ I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Professionalism, Responsiveness
Reviewed By Tara - Arvada, CO | Traveled to Hawaii ~ USA
Kelly from Aqua Breeze Vacation has been wonderful to work with and I have used them to book four of my vacations (Nassau, Jamaica, St.Lucia, and Hawaii). Kelly is great about providing detailed information about the area and even provides videos on must-see attractions. When it comes time to take your trip, you can feel confident she hasn't missed anything in your itinerary from the day you leave to the day you have to head back home.
KELLY IRELAND responded
"Thank you so much, Tara. Your feedback means the world to me. I genuinely enjoy working with you. I appreciate your adventurous spirit and how you don’t just touch a destination, you immerse yourself, and it is a joy to plan vacations with you. Again, Thank You so much, and I look forward to working with you on your next adventure."
✓ I would recommend this agent to my family and friends.
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Our dream vacation!
Reviewed By Michael - Pueblo, CO | Traveled to Cancun ~ Quintana Roo ~ Mexico
Working with Kelly was great! She was very friendly, knew a lot about our destination and took time to answer all our questions. She handled all phases of our trip, including the airline, the hotel, the sunset cruise and our customs and immigration forms. She made our Cancun vacation easy and stress free! Her recommendations made our trip very enjoyable. We will certainly call on her again for our next trip. Thank you, Kelly!!
KELLY IRELAND responded
"Hi Michael,
Your review has made my day! I enjoyed our conversations, you asked great questions... I am so glad you had a enjoyable trip. Thank you for trusting me with this important vacation and I look forward to working with you on your next one. I understand that it may be cruise. They are my specialty...You and Lucille are going to love it.
Best Regards,
Kelly Ireland"
✓ I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
First Cruise Made Easy
Reviewed By Chris - Littleton | Traveled to St. Thomas ~ Virgin Islands ~ Caribbean
Kelly is extremely knowledgeable about the cruise industry which proved very beneficial to me and my family when we took our first cruise. She explained the boarding process, gave us a checklist of items to bring, told us about things to do on the ship, and made great recommendations of things to do while in port. Experience matters and there is no way that we would have known what to do without Kelly's expert advice which relieved us of uncertainty and made our trip that much more enjoyable.
✓ I would recommend this agent to my family and friends.
8 of 15 people found this review helpful. Was this review helpful to you?YES|NO
First European River cruise
Reviewed By sarieM719 - Pueblo, CO | Traveled to Rhine River | On the River | At Sea
Kelly was extremely helpful in guiding us for our European River cruise. She explained the differences in cruise companies, booked flights, and assisted with travel insurance. She was also helpful with general questions re: traveling to Europe. She was extremely patient and very responsive to our many questions leading up to our vacation. We will definitely contact her again for future vacation plans!
KELLY IRELAND responded
"Sarah,
Thank you for your kind feedback! I’m glad I could assist with your European River cruise planning and answer all your questions. Looking forward to helping you with your future travel plans. Thanks again.
Kelly
"
✓ I would recommend this agent to my family and friends.
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Alaska Land Tour & Cruise
Reviewed By Dorislyn - Denver, CO | Traveled to Alaska | USA
Kelly was so easy to work with and helped book an Alaska Cruise with a Delani Land Tour. She provided helpful hints, all paperwork, including trip insurance which made my trip smooth as silk. The Celebrity Summit ship was just right size not overwhelming and all activities were enjoyed. The crew on this ship was amazing everyone was so helpful and friendly. I would highly recommend Celebrity and encourage to take advantage of the Denali land tour. The tour guides on the bus, train, were excellent and the accommodations in Denali and Takeenta Lodges were great. I would highly recommend starting own Anchorage first, Denali Park to get to know Alaska and it's people before boarding the cruise ship.
KELLY IRELAND responded
"Hi Dorislyn,
Thank you for sharing your wonderful experience! It was a joy helping plan your Alaska cruise and Denali adventure. From paperwork and insurance to the friendly Celebrity Summit crew and amazing land tours, I’m thrilled it all exceeded your expectations. I totally agree—Celebrity Cruises is my personal favorite, consistently delivering unforgettable experiences with impeccable service. Looking forward to helping you on your next adventure!
Warm Wishes,
Kelly"
✓ I would recommend this agent to my family and friends.
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Above and Beyond!
Reviewed By So impressed - Colorado | Traveled to Cancun | Quintana Roo | Mexico
What can I say.... My trip was amazing!! We traveled to Puerto Morales and stayed at Secret Rivera Maya Resort and Spa. Kelly was amazing! She went out of her way to make sure everything was perfect for our trip. Not only did she handle all the booking arrangements but she also arranged all the excursions we went on. She was so patient with us when we had to rearrange several of the excursions.
Everything about this trip was perfect with the exception of a small issue dealing with Viator, the excursion company. We initially booked 4 different excursions. After having verified that each excursion would include pick up from our hotel we discovered the 3 of the 4 excursion would not include pick up and we were looking at loosing over $400. Upon discovering this on day two of our trip I immediately reached out to Kelly. She took immediate action and assured us that she would handle the situation. After several phone calls and a tremendous amount if push back from Viator Kelly was able
✓ I would recommend this agent to my family and friends.
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Great trip/small hiccup
Reviewed By Jared aka Rocky - Denver CO | Traveled to Cancun | Quintana Roo | Mexico
This is now our 2nd trip using Kelly and we have nothing but amazing things to say about her, her friendliness and her professionalism. We absolutely loved our trip to Mexico, we did have a small issue with our excursions but it had nothing to do with Kelly and was all on viator. But the great part about that was Kelly fought in our corner to make things right and get us a refund. Kelly gets 11/10 stars in my book. We trust her.....you should too.
KELLY IRELAND responded
"Thank you so much for your amazing review and for trusting me with your travel plans—not just once, but twice! It means the world to me to hear that you enjoyed your trip to Mexico and appreciated the way I handled the excursion hiccup. Sometimes travel throws us a curveball, but I’m always here to make sure it gets sorted out so you can focus on the fun stuff!
Your kind words and 11/10 rating truly made my day. I look forward to helping you plan many more memorable adventures in the future. "
✓ I would recommend this agent to my family and friends.
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Best of Both - Hawaii
Reviewed By John - San Diego | Traveled to Hawaii | USA
Kelly, you did a great job meeting our vacation requests. The flights were on time with zero issues. Our hotels met our location and cost requirements. All excursions were excellent. Waikiki was hussle and bussle and Kauai was laid back. We got the best of both. Thanks so much !
KELLY IRELAND responded
"Thank you so much for your wonderful review! I'm delighted to hear that your vacation went smoothly and that everything from the flights to the accommodations and excursions met your expectations. ???
Your satisfaction and joy on this trip mean the world to me. I'm thrilled to have been part of creating these special memories and look forward to planning more unforgettable adventures for you in the future.
Mahalo and warmest wishes,
Kelly"
✓ I would recommend this agent to my family and friends.
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Fantastic 50th Anniversary
Reviewed By John & Kathi - Lakewood, CO | Traveled to Alaska ~ USA
It was a great experience working with Kelly, planning our Alaska vacation. She found a company offering what looked like a great match with our interests. Now, having experienced a week on an UnCruise Adventure, we know it was a perfect match. We are very appreciative that our personalities, desires, and past experiences were listened to so well. Several companies were suggested until she - and we- were satisfied we had found the right one. It made the difference between a good 50th-anniversary trip and a fantastic 50th-anniversary trip we will remember forever! The personalized experience and care shown make us want to use this company again, and we can give you an unqualified review.
KELLY IRELAND responded
"Thank you so much for sharing your delightful experience! It was an absolute pleasure working with you to plan your special 50th-anniversary celebration in Alaska. I'm delighted that the UnCruise Adventure perfectly matched your interests and that the personalized experiences contributed to such memorable moments.
Listening and truly understanding our client's wishes is at the heart of what I do, and I'm thrilled that my recommendations helped elevate your trip from good to fantastic. "
✓ I would recommend this agent to my family and friends.
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So Helpful! A Cruise We Will Never Forget
Reviewed By Lucie - Thornton, CO | Traveled to Caribbean
Kelly Ireland was amazing in helping us use our credits for a cruise we couldn't go on last year. And was pleasantly surprised when we found Kelly; she had experience dealing with cruises and has satisfied customers!
Kelly is a wealth of knowledge, down to earth, and easy to work with. She goes above and beyond to help you have the best possible experience; she truly cares. She helped us in ways that we never even imagined. She was able to upgrade us (so that we would have exclusive accommodations) by combining our credits, to give us the best possible experience, one that we will never forget! On this cruise we loved the personalized service, being catered to, and the special treatment we received from the staff. This absolutely would never have happened without her good help.
We couldn't be happier with having Kelly as our travel agent. It's so good to know that we now have someone to help us plan our trips for the future. She is highly recommended! Thank you, Kell
KELLY IRELAND responded
"Thank you so much, Lucie, for your kind words and glowing review! It was my pleasure to help make the most of your cruise credits and ensure you & had an unforgettable experience. I'm thrilled you enjoyed the upgrade and that it made your trip extra special.
I'm so glad I could assist in ways you found valuable.
Thank you for choosing Aqua Breeze Vacations and for your high recommendation! I look forward to assisting you with your next vacation. :-)
"
✓ I would recommend this agent to my family and friends.
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Amazing Trip
Reviewed By Amber - Commerce City, CO | Traveled to Montego Bay ~ Jamaica ~ Caribbean
OMG....that was the most amazing trip I've ever taken. Every detail was perfect!!! They upgraded our room to a corner suite. The view from our room was breathtaking. The food was great, and the service was impeccable. The excursions, including the Zipline, Blue Hole, and Dolphin Swim, were so much fun. We had a blast!! Thank you for everything you did to make this needed get away absolutely perfect??
KELLY IRELAND responded
"Thank you so much Amber for sharing your feedback about your recent trip! We are thrilled you had such a memorable experience and glad you were pleased with the upgrade to a corner suite. The excursions you mentioned, including the Zipline, Blue Hole and Dolphin Swim, are incredible experiences, and we're delighted to hear that you had a blast. Thank you so much for choosing us to plan your getaway. We truly enjoyed working with you and we look forward to serving you again in the future.
"
✓ I would recommend this agent to my family and friends.
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Thank You
Reviewed By Tom & Gayle - Warsaw, MO | Traveled to Caribbean
Dear Kelly,
Thank you so much for making our 50th-anniversary cruise fantastic and memorable. Everything fell into place perfectly. You will definitely be hearing from us in the future.
And a very heartfelt thank you for the lovely bottle of bubbly and bowl of fruit we found waiting for us in our room. We enjoyed it on the balcony watching the ocean roll by....unexpected and appreciated!!!
Again, thank you,
Tom and Gayle
KELLY IRELAND responded
"Dear Tom & Gayle,
Thank you so much for the kind words. It was a pleasure working with your and your family coordinate your 50th anniversary. I am happy to hear that you had a wonderful time and that you enjoyed the goodies.
Thank you again and I look forward to working with you on your next adventure.
Best Regards,
Kelly Ireland
Owner / Travel Agent
Aqua Breeze Vacations"
✓ I would recommend this agent to my family and friends.
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Brithday Getaway
Reviewed By Gina - Lakewood, CO | Traveled to Cancun ~ Quintana Roo ~ Mexico
Kelly Ireland is very knowledgeable and very helpful in getting you where you want to be. I look forward to working with her in the future. Thank you, Kelly!
KELLY IRELAND responded
"Thank you so much for the kind words. I look forward to working with on your next adventure. "
✓ I would recommend this agent to my family and friends.
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With my 2 oldest grandchildren and privite guide
Reviewed By Tajie - palos Verdes Estates California | Traveled to Scotland ~ Europe
She has been professional quick to answer questions gave me all the documents I need Looked into the situation with Viking and found information other agents I know were unaware of efficient and very friendly
KELLY IRELAND responded
"Thank you so much Tajie, I was a pleasure working with you on your tour of Scotland. I am excited that you will finally get to take your Danube Christmas Market river cruise, after all the cancellations. I look forward to working with you on your next adventure. "
✓ I would recommend this agent to my family and friends.
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Dream trip
Reviewed By PLVE - Magnolia, Texas | Traveled to Scotland ~ Europe
From the first phone call with Kelly Ireland we felt we were working with a friend. Kelly was extremely patient and answered all questions. She was able to book our flight with better pricing for us and on the return she checked to make sure we had made it to the airport in time for our flight home.
Before our trip started Kelly sent a detailed itinerary for us to use as a guide to have at our fingertips. It was very helpful and used daily. We just got back and I’m already wanting Kelly to help plan another trip! She is a gem to keep.??
KELLY IRELAND responded
"Thank you so much, Pam, for the kind words. It was such a joy to work with you and Gordon on your British Isles Cruise. I can't wait to assist you with your next adventure. Thanks again,
Best Regards,
Kelly Ireland
"
✓ I would recommend this agent to my family and friends.
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Great travel agent!
Reviewed By Cruise Rookies - Lakewood, CO | Traveled to Alaska ~ USA
Great to work with-very responsive and helpful dealing with all requests.
KELLY IRELAND responded
"Hi Scott,
Thank you for your compliment and your review. I really enjoyed working with you on your Alaska cruise and look forward to assisting you with your next Princess adventure.
Best Regards,
Kelly Ireland"
✓ I would recommend this agent to my family and friends.
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Fun trip! Family time together! Great memories!
Reviewed By D - Pueblo | Traveled to Cancun ~ Quintana Roo ~ Mexico
Kelly was very helpful and had insight with our trip.
KELLY IRELAND responded
"Hi Darlene,
Thank you so much for your 5- star review. I enjoyed meeting you and helping you with this vacation. I look forward to working with you and your family next summer.
Best Regards
Kelly"
✓ I would recommend this agent to my family and friends.
1 of 3 people found this review helpful. Was this review helpful to you?YES|NO