Best. Agent. Ever.
Reviewed By LKT - Richmond Hill, ON | Traveled to Florida ~ USA
It's been a terrific experience! Seamless with no need to follow up. She is always on the ball and always giving us updates. I would use Elsa for the majority of our travel planning. She takes the stress away.
Elsa Kwok responded
"Thanks so much for your kind review! I am always happy to assist with all aspects of yours and your families travel and I appreciate your trust in my services. I look forward to helping you out with your future travels!"
✓ I would recommend this agent to my family and friends.
9 of 16 people found this review helpful. Was this review helpful to you?YES|NO
The smoothest and carefree booking and planning!
Reviewed By Chrissy - Toronto, ON | Traveled to Bahamas ~ Caribbean
Elsa is a travel agent who truly pays attention to the small details you don’t think of. She is quick to respond and pricing is always fair. Elsa takes into consideration her clients’ style, requirements and goes above and beyond to ensure you have the most memorable and yet most well organized trip. A relationship builder who makes each interaction feel at ease. You feel like a VIP.
Elsa Kwok responded
"Thank you for your kind review Chrissy! Pleasure is always mine. I look forward to helping you with any future travel needs. Cheers!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic survive and experience!
Reviewed By Denis - Richmond Hill, ON, Canada | Traveled to La Romana ~ Dominican Republic ~ Caribbean
Fantastic experience: fast, accurate, professional, efficient
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
First but definitely not last!
Reviewed By Maddie - Brampton, ON | Traveled to Bahamas ~ Caribbean
Elsa was very helpful and knowledgeable. As this was our first cruise, she was very patient answering all our questions. Thank you Elsa!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Memorable Cruise-Southern cruise
Reviewed By TJLO - markham, on | Traveled to Labadee ~ Haiti ~ Caribbean
Elsa was amazing from start to finish. She is professional, knowledgeable, and patient throughout the booking process. Whenever we had questions or concerns she was prompt with her responses. A real joy to work with and I highly recommend her services....you will not be disappointed!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Cruise 2025
Reviewed By AdrianCampeanu - Toronto | Traveled to Caribbean
Elsa was great to deal with and very knowledgeable! She helped make our vacation a 10 / 10!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Fun family trip with friends
Reviewed By ML - Fort Lauderdale | Traveled to Florida | USA
Elsa was helpful and informative. Friends and family had a very good trip.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Fun group vacation planned well!
Reviewed By BigGroupTravellers - Richmond Hill, ON | Traveled to Bahamas | Caribbean
Elsa is personable, likeable and knowledgeable about cruises! She gives honest feedback and is quick to respond.
We had a large group travelling together and she ensured we had a great time. Thanks so much, Elsa!!!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Fun group vacation planned well!
Reviewed By BigGroupTravellers - Richmond Hill, ON | Traveled to Bahamas | Caribbean
Elsa is personable, likeable and knowledgeable about cruises! She gives honest feedback and is quick to respond.
We had a large group travelling together and she ensured we had a great time. Thanks so much, Elsa!!!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Freedom of the Seas - 52 guests
Reviewed By SilentDiscoMan - Toronto, Ontario | Traveled to Caribbean
We recently returned from an amazing Caribbean cruise over March break with a group of 52 people, and we owe a huge thank you to Elsa for making it such a seamless and enjoyable experience.
From the very beginning, Elsa’s attention to detail was incredible. She went above and beyond to ensure everything was perfectly organized, including making sure our entire group was seated together at dinner—a challenge with such a large party! Her helpful tips and tricks made navigating the ship and ports so much easier, ensuring everyone felt prepared and relaxed.
Elsa’s dedication and thoughtful planning truly made this trip unforgettable. We couldn’t have asked for a better experience, and we wouldn’t hesitate to book with her again for future adventures. Thank you, Elsa, for all your hard work—you made this cruise one to remember!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best cruise consultant!
Reviewed By Freedomgroup52 - Toronto, ON | Traveled to Caribbean
Elsa was very knowledgeable
and thorough! She has a warm and caring demeanor. Elsa ensured that all my questions were answered and my expectations were met with the cabin arrangements in for the cruise.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Had a great trip with the neighbours!
Reviewed By Sam - Richmond hill Ontario | Traveled to Florida | USA
I'm grateful for Elsa and her organization! She helped set up four families for a cruise, got us set up and ready to go! Appreciate her availability to chat, what seemed like all hours of the day, and her great attitude throughout our conversations.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The most fun trip ever!
Reviewed By Wolverine914 - Markham, Ontario | Traveled to Caribbean
I recently had the pleasure of working with Elsa, an exceptional travel agent who went above and beyond to create the perfect vacation experience for my family and friends. Elsa’s expertise and attention to detail were evident from our first consultation. She took the time to understand my preferences and budget, then crafted a tailored itinerary that exceeded my expectations.
What truly sets Elsa apart is her dedication to client satisfaction. She was always readily available to answer questions and address concerns.
Elsa’s professionalism, combined with her warm and friendly demeanor, made the entire planning process a delight. Her passion for travel is contagious, and her enthusiasm for helping others explore the world is evident in every interaction.
I wholeheartedly recommend Elsa to anyone seeking a knowledgeable, reliable, and personable travel agent. Thanks to her expertise and dedication, my vacation was truly unforgettable, and I look forward to working with her again fo
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Booking made easy
Reviewed By Ivan - Toronto, ON | Traveled to Caribbean Sea | At Sea | At Sea
She was very knowledgeable and helpful while assisting my family and extended family in planning and booking. She answered all our questions with great detail and was able to alleviate our concerns. She's very friendly and provided her knowledge of the different cruise lines, different ships, different processes and recommendations.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best vacation planning experience!
Reviewed By Hamsri - Markham, Ontario | Traveled to Rome ~ Italy ~ Europe
Elsa Kwok was an amazing travel agent. She found us the best deal and made all travel preparations easy. She is very knowledgeable, helpful and passionate. I would highly recommend Elsa to others for an incredible experience!
Elsa Kwok responded
"Thank you for your kind review. It was a pleasure to help you and your family with your cruise vacation to the Mediterranean this summer. Looking forward to helping you again for your next vacation! All the best!"
✓ I would recommend this agent to my family and friends.
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Best cruise ever!
Reviewed By Abby - Toronto, Canada | Traveled to Mediterranean ~ At Sea ~ At Sea
Reliable, efficient , very professional, very knowledgeable and quick
Elsa Kwok responded
"I'm so glad to be of help with your family cruise vacation to the Mediterranean. My services is always available for you and your family. All the best!"
✓ I would recommend this agent to my family and friends.
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First time cruisers and not the last!
Reviewed By LKT1975 - Richmond Hill, ON | Traveled to Mediterranean ~ At Sea ~ At Sea
Elsa was very thorough and forthcoming with any information we needed. She was always on hand to answer all of our questions and to give us suggestions to make our cruising experience the best.
Elsa Kwok responded
"A pleasure to help as always! Thank you for putting your trust in me to help you and your family with your first cruise experience! I am always here to help with any vacation help you may need. "
✓ I would recommend this agent to my family and friends.
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YES best trip of our lives
Reviewed By JUJU - YYZ | Traveled to Crete ~ Greece ~ Europe
Elsa was excellent! She went out of her way always to provide very detailed information prior to the cruise and while on cruise morning or night. Elsa was very attentive to all our needs and concerns with regards to travel and the cruise. Elsa has an passionate, positive and a very fun outlook on all she does. Elsa made our first experience a very easy and comfortable one since we had never cruised before and eased my anxiety. Elsa is our girl for all bookings going forward. She also welcomed us the first night with such great care and consideration. Loved her, loved the attention to detail, loved all of it!!!!
Elsa Kwok responded
"What an amazing time we had with family and friends together! It was so nice to meet your family and so wonderful we got to cruise together on your very first time! Pleasure was all mine! I am there for you when you want help for your next vacation! All the best to you and your family!!"
✓ I would recommend this agent to my family and friends.
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Our dream honeymoon, fulfilled!
Reviewed By Barbara M./Juan V. - Toronto, Ontario | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Elsa has helped my husband and I plan the best honeymoon cruise we could have ever imagined! She was quick to respond and patiently answered all of our questions (we had a lot since we were first time cruisers). She is an enthusiastic, kind-hearted, and amazing person overall which helped us feel more comfortable and ready to go on our first cruise. We are so grateful to her for all she did for us and we will definitely be booking our next cruise through Elsa. She gave us many recommendations that did not disappoint. Even while we were cruising she checked in on us to see how our experience was so far. We genuinely recommend contacting Elsa for your future cruise plans, she is truly the best!
Elsa Kwok responded
"Thank you so much for your kind words! I was so happy to be a part of your planning process for your honeymoon cruise and that you both enjoyed it so much! It will be my pleasure to help you with your travel needs again in the future. Cheers to joyous new beginnings to you both and many more travel memories together!!!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Best Service
Reviewed By Lidia V. - Canada | Traveled to Antigua & Barbuda ~ Caribbean
Elsa is very professional and was on point with all our requests.
She was wonderful to deal with and checked in on us to make sure we were enjoying our stay and always asked if there was anything we needed. We love her! We will definitely book with her again.
Elsa Kwok responded
"Thank you for your kind review Lidia! It was my pleasure and so happy to hear you enjoyed it and I look forward to helping you book your next vacation! Cheers!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our first family cruise
Reviewed By Connie - Vancouver, BC | Traveled to Alaska ~ USA
Elsa was extremely knowledgeable, friendly, and quick to respond back. I would highly recommend booking your cruise with Elsa
Elsa Kwok responded
"Thank you Connie trusting me with helping you book your first family cruise. I'm so happy to hear everyone enjoyed it! It was a pleasure to help you and I look forward to helping out with any vacation needs in the future!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip Planning Made Easy by Elsa
Reviewed By Carol - Calgary, AB | Traveled to Cancun ~ Quintana Roo ~ Mexico
We travelled with multiple families with differing needs. Elsa was professional, knowledgeable, patient and responsive to all our concerns / questions. It was very pleasant dealing with Elsa, from initial inquiries to trip booking. Highly recommend the services of Elsa, she’ll help ease the stress and time from trip planning!
Elsa Kwok responded
"Thank you for your time for providing me with your review Carol. It was a pleasure helping you and your family members plan your resort vacation. I'm so glad I helped to take that load off from your trip planning! I look forward to helping out with your future vacation plans again! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
First Cruise Ever
Reviewed By Fin - Brampton, Ontario | Traveled to Caribbean
Elsa was a pleasure to work with! We were a group of 11 made up of 3 separate families and Elsa made sure that all of our questions were answered and accommodate each family with their cabin requests. She was always just a phone call away regardless of the time! Was a pleasure working with Elsa and hope to do so again!
Elsa Kwok responded
"I'm so thrilled to have the opportunity to help plan your first cruise Fin!!!!!!!! It was a pleasure in helping you, your family and friends and I look forward in working with you all again! Cheers to your next voyage!!
"
✓ I would recommend this agent to my family and friends.
4 of 10 people found this review helpful. Was this review helpful to you?YES|NO
Birthday Celebration in Cuba!
Reviewed By Jenn S. - Toronto, Ontario | Traveled to Cuba ~ Caribbean
Elsa is always on point. I tell her the criterias for the trip and she works her magic. She's quick to communicate and always a pleasure to work with.
Elsa Kwok responded
"Hi Jenn,
It's always a pleasure in helping you book your vacation!! Thank you for always putting me in your trust! I'm looking forward to helping you book your next vacation! Cheers!"
✓ I would recommend this agent to my family and friends.
8 of 18 people found this review helpful. Was this review helpful to you?YES|NO
Making it easy
Reviewed By Crystal L - Toronto, Ontario | Traveled to Walt Disney World ~ Florida ~ USA
Elsa helped book a trip to WDW for me and another family (4 adults and 4 kids under the age of 6). She made it so easy and seamless throughout the whole process. She was always there to answer our questions promptly and did so with a smile. But her added touch is providing personal tips and suggestions based on her own experiences and research to make the trip special for us!
Elsa Kwok responded
"Hi Crystal,
I'm so happy to have been a part of the planning process for your family and help create a magical experience and lasting memories for all!! I'm looking forward in helping you plan your next vacation! Cheers! "
✓ I would recommend this agent to my family and friends.
5 of 12 people found this review helpful. Was this review helpful to you?YES|NO
Great trip
Reviewed By dianeandrod - Toronto | Traveled to Europe
We decided to go on a cruise on very short notice. Planning this trip in a short period of time was a stress-free process because of Elsa. Elsa is incredibly organized, attentive, friendly and prompt in her responses. She is also very knowledgeable about cruise vacations and provided us with excellent recommendations and options for shore excursions, flights and hotels. Elsa saved us from having to do our own research. We had a fantastic time on the excursions that she booked for us and loved the hotel that she recommended to us – they not only exceeded our expectations but we found cost savings when booking through Elsa. Thank you, Elsa!
Elsa Kwok responded
"Thank you for your kind review Diane and Rod! I had lots of fun helping you plan your cruise vacation this summer and so happy to know that I helped you save time and take a load of stress off and that you both enjoyed all so much! So fantastic to hear!! It was a pleasure working with you and I look forward to helping you again with any future travels! All the best!!"
✓ I would recommend this agent to my family and friends.
7 of 16 people found this review helpful. Was this review helpful to you?YES|NO
Disney - best family trip ever.
Reviewed By Cam - Toronto Ontario | Traveled to Florida ~ USA
Detailed and always pleasant to talk to.
Elsa Kwok responded
"Thank you for taking the time to review! It was so much fun planning your families vacation to Disney and having those Magical Memories last forever! Looking forward to helping you again in the future! "
✓ I would recommend this agent to my family and friends.
5 of 14 people found this review helpful. Was this review helpful to you?YES|NO