Group Specialist

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Austin Freng, Travel Agent in Grand Forks, ND

Austin Freng

Grand Forks, ND Travel Agent
Super Agent

Austin Freng

Grand Forks, ND · 8 Years of Experience

Austin Freng Travel LLC, an independent agent with WorldVia, a Travel Leaders Agency
5.0
(25)
100% Recommended
I used Austin to book a hotel room for me and my husband in Rochester MN for a doctor appointment prior to my surgery. He was... Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Cabo San Lucas, Cancun, Playa Del Carmen

Interests:

Groups, All Inclusive, Honeymoons

Suppliers:

Delta Vacations, InterContinental Hotels Group, Marriott Hotels, Palace Company, Riu Hotels

About Me

Moon Palace Grand Jamaica
Moon Palace Grand Jamaica

I am also here to help with any group bookings that you have. I understand that when it comes to a group you have some travelers that are coming from different locations all over the country and you may want to meet up at a connecting airport somewhere along the way. I will do everything that I can to make that work. I have back channels that I reach out to in order to make 100% sure that everything works out perfectly for you and all other travelers. Fill out the form on this website and please add your phone # for my email response may go to your junk mail. 

Additional Languages
Spanish

REVIEWS

Rating: 5.0
25 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 25 reviews

Professionalism Quality Responsiveness
Reviewed By Kim - East Grand Forks M N | Traveled to Rochester ~ Minnesota ~ USA
I used Austin to book a hotel room for me and my husband in Rochester MN for a doctor appointment prior to my surgery. He was very fast at getting us the room that we wanted. And made sure that everything was ready for us at the time that we arrived at the hotel.
Austin Freng responded
"Kimberly, I am so happy that I was able to help you during your time in Rochester. I hope that your husband is doing well now. "
I would recommend this agent to my family and friends.
12 of 18 people found this review helpful. Was this review helpful to you?YES|NO
Great Service
Reviewed By G - Grand Forks ND | Traveled to Minot ~ North Dakota ~ USA
I use Austin for his knowable experience and helpfulness when traveling. From first contact Austin listened to my wants and needs and ensured great line of communication from start to finish. I have used his services 4 times now and I personally would not use anyone else. After my trips he contacts me to ensure everything went well. They always do, but his attention to detail is beyond anything I have experienced. I personally am aperitive of Austin, if you are thinking about traveling I would use him
Austin Freng responded
"George, Thank you for choosing Austin Freng Travel, I am happy that you found such great value in the service that I provided to you and your family during your trips. I look forward to working with you on future travel plans. I am just an email away if you have a destination in mind. "
I would recommend this agent to my family and friends.
5 of 7 people found this review helpful. Was this review helpful to you?YES|NO
Very Responsive
Reviewed By Hadley - East Grand Forks | Traveled to Smyrna ~ Georgia ~ USA
He got the exact hotel that my driver wanted. He got back to us immediately with all of the information . And my driver was able to stay in the same room
Austin Freng responded
"Hadley, Thank you for using Austin Freng Travel, I look forward to working with you on future trips. "
I would recommend this agent to my family and friends.
7 of 11 people found this review helpful. Was this review helpful to you?YES|NO
Daughters first trip on a plane
Reviewed By Overthinker - Argyle, MN | Traveled to Las Vegas ~ Nevada ~ USA
Very friendly
Austin Freng responded
"I am glad that I was able to help you with your daughter's first plane ride. I know that it can be stressful the first time around. I hope to see you in future bookings. "
I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
I didn't have to worry about anything!
Reviewed By Aaron Horak - Crookston, MN | Traveled to Orlando ~ Florida ~ USA
Austin helped me with Military like precision!
Austin Freng responded
"Aaron, It was a pleasure working with you. Here at Austin Freng Travel I always plan a trip with military-level detail and precision. This allows me to provide you with the service that only I can provide. I look forward to working with you on your next vacation."
I would recommend this agent to my family and friends.
4 of 6 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
Palace Expert

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
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