Excellent Support Through the Entire Process
Reviewed By Usman K - Newark, CA | Traveled to Pakistan ~ Central Asia
Very good experience buying our tickets from Hourglass. We were able to get the exact flights we needed to for our trip. They have been very professional. We had few questions and they responded quickly and helped us through the entire process.
✓ I would recommend this agent to my family and friends.
3 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Booking air ticket
Reviewed By Wannee - Castro Valley, CA | Traveled to Vietnam ~ East and Southeast Asia
Ahmer is knowledgeable and very attentive to his customers. He will go extra miles to make sure that his customers 'need are met. He helped my friend booked a flight from SFO to Vietnam on a business class. She is very happy with his professionalism.
✓ I would recommend this agent to my family and friends.
3 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Made Planning a trip with my family memerable
Reviewed By Aftab B. - hayward, ca | Traveled to Banff ~ Alberta ~ Canada
Ahmer was amazing! He is very knowledgeable, his personal travel experience and passion about traveling shines through when working with him. He took the time to understand what was important to me and my family and work to plan such an amazing trip, one that my family will remember for the rest of our lives.
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Excellent customerservice for international travel
Reviewed By S Suri - Cedar Park, TX | Traveled to India ~ Central Asia
Ahmer found some great deals on international flight tickets. He is very prompt and responsive to questions and takes time to understand what clients are looking for and helps find the best itinerary.
Ahmer Khan responded
"Thank you very much for your review. I look forward to continuing to assist in your future travels."
✓ I would recommend this agent to my family and friends.
4 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Best Agent
Reviewed By World Traveler - San Francisco, CA | Traveled to Japan ~ East and Southeast Asia
The Hourglass travel service is a huge benefit to help plan with someone who cares and are seasoned avid world travelers. Our family, including our 90 year old mother, traveled to Taiwan and Japan. Five of us saved over $300 per person. The agency did the planning to get us a private shuttle for the long drive from the airport to the hotel in Tokyo. We had to rearrange times and hotels which our agent did smoothly. Attempting to do these changes ourselves would have been stressful and added costs. I recommend Ahmer to my traveling friends and now to you. The saying "use the right tool for the right job" is so true. Use the right travel agent.
Ahmer Khan responded
"Hello Don,
Thank you for your review and it is wonderful that your mother was able to join you all on this trip. We hope you all enjoyed your time at both locations. It does become a headache when trying to plan the logistics for several destinations. I'm glad we were able to help you make it less stressful."
✓ I would recommend this agent to my family and friends.
6 of 10 people found this review helpful. Was this review helpful to you?YES|NO
Epic Adventure!
Reviewed By Shel - Cerritos, CA | Traveled to Egypt ~ Africa
Ahmer epitomizes the epitome of travel professionalism, turning our journey through Egypt and Turkey into an extraordinary adventure. Despite a tight timeframe, Ahmer crafted a flawless itinerary, leaving no detail overlooked. He accommodated our schedules with Zoom calls and remained accessible even during flight cancellations, orchestrating seamless rebookings. Ahmer's impeccable hotel recommendations and exceptional guides enriched our experience, showcasing his unwavering dedication to excellence. In summary, Ahmer's expertise, patience and professionalism are in the Elite category. Thank you, Ahmer; you have our highest praise and heartfelt gratitude.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Colombian Adventure
Reviewed By Kathy - Los Angeles , Ca | Traveled to Colombia ~ South America
Ahmer is detail oriented and knowledgeable. He really paid attention to what kind of experience we as a family want and made excellent suggestions. He thought of all possible details like airport pickup and drop-off and tours at destinations. All the accommodations were very well chosen. We surly could not have had such a great trip without his help. Very grateful!!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip through Morocco
Reviewed By JimK - Los Angeles, CA | Traveled to Morocco ~ Africa
Ahmer was incredibly helpful, patient and responsive not just from the beginning of trip-planning, but through the duration of our 2 weeks in Morocco. He even followed-up with recommendations to change our trip, several weeks before left, based on feedback he'd heard from other clients. We were so grateful we accepted his recommendation. It was a pleasure working with him and I'd gladly do it again.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
First time Trip to Egypt-A+ job by Ahmer
Reviewed By Sasha F - Jersey City, NJ | Traveled to Egypt ~ Africa
Your first and only call should be to Ahmer Khan! This was my first time traveling to Egypt and Ahmer answered a thousand of my questions. He was super thorough, organized and his experience shown through. This man knows his stuff.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Fun and hassle free Mexico trip
Reviewed By Steve - Fremont, CA | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
I used Ahmer to help with a trip to Cabo, Mexico. He planned everything from the airport shuttle, excursions and hotel stay. Makes life so easy and the trip that much more enjoyable.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The BEST planned trip ever
Reviewed By Navi - San Leandro, CA | Traveled to United Kingdom ~ Europe
Ahmer is the best! He makes traveling a breeze - stress free, easy and so organized. If you ever need an itinerary planned for you, he is the best and has such amazing recommendations. Ahmer helped plan my whole UK trip and it was the most hassle free experience. I come to him for all my travel needs.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Tanzania safari: bucket-list, trip-of-a-lifetime!!
Reviewed By Brian M - Arusha, Serengeti, Zanzibar | Traveled to Tanzania | Africa
The true test of a travel agent is whether you'd use them again. After a great experience helping me to plan a European vacation last year, I came back to Ahmer six months later for a far more complicated request: a wildlife safari in Africa. I've just returned home, and I can say that this was the most spectacular trip I've ever taken, and it wouldn't have happened without Ahmer. For starters, he helped me carefully think through the pro's and con's of South Africa vs. Tanzania vs. Kenya before we decided on Tanzania. Then he recommended and booked a fabulous all-inclusive tour company. Then he booked our flights and a two-day excursion on Zanzibar before heading home. The war with Iran broke out 24 hours before we were scheduled to fly home through Doha, Qatar. When all air travel through the mid east was essentially shut down,. Ahmer was super helpful in exploring alternate routings, as well as securing near-full refunds on the unused flights. He was a great thought partner in the planning, and a trusted logistician once the trip began. Highly recommended!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous trip to Ireland
Reviewed By Brian - Sudbury, MA | Traveled to Ireland | Europe
It's been years since I last used a travel agent, but given a complex itinerary and limited time to plan, I decided to give it a shot. I found Ahmer on this site, and the first thing I did was read all the reviews from satisfied customers. I was duly impressed with sincere and insightful feedback that went far beyond platitudes. After an initial email exchange, we talked live about my wish list. In that first call, I, too, was impressed, as Ahmer was precisely on time and he listened intently, which enabled an easy, give-and-take conversation. Ultimately, I hired him, and he helped to plan a super fun trip for my son and me to Dublin, Clonmel, Cashel, Kinsale, Cork, Blarney and Kilkenny -- a route that Ahmer recommended to fit the time available. I handled a few simple elements of the itinerary, and Ahmer handled the rest -- transportation, hotels, dinner reservations, etc. Ahmer did a fabulous job planning a great trip and reduced the stress and hassle from me. I'd highly recommend him and his company.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Traveling is Oh So Good with Ahmer
Reviewed By Fan - New Mexico | Traveled to Aceh | Indonesia | East and Southeast Asia
My Husband and I love to travel and our trips have gotten much longer since we retired thus the need to find a good travel agent. I went through a few - some only specializing in certain areas and one who just dropped me in the middle of planning a trip. It was my lucky day when I found Ahmer - not only has he traveled extensively he has a well rounded network of friends and co-workers to rely on. Best of all he listens to what is important to us and he has no problem in changing his selections if we prefer something different. He has great ideas, found unique tour recommendations, hotels in great locations and because he is detail oriented our transportation between locations has been seamlessly planned. What a great find - I doubt you will find a better trave agent than Ahmer. I can, without a doubt highly recommend Ahmer for any of your travel needs.
✓ I would recommend this agent to my family and friends.
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An amazing travel experience made possible by Ahme
Reviewed By Tofulover296 - Pleasanton, California | Traveled to Turkey | Middle East
I started working with Ahmer when I decided to add in a side trip to Turkey after a tour to Egypt.
Ahmer is a great listener and communicator,
demonstrating a quick grasp of situations and what options are available.
He gave me the confidence that I could travel on my own by setting up transportation, accommodations, excursions, and insurance within budget. He was able to help me with plane tickets and save me several hundred dollars compared to my tour’s price.
I will say that he is very thoughtful, patient, professional and pays attention to detail.
It is clear that Ahmer is passionate about travel and seems dedicated to helping his clients have the type of memorable travel experience that they are looking for.
During my trip, Ahmer reached out several times to provide me with updates or excursion notifications that he received regarding my trip.
I felt safe knowing that he was there if I needed him during my travels.
I look forward to working with Ahmer to create my next travel adv
✓ I would recommend this agent to my family and friends.
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Fabulous France!
Reviewed By Adriangle - Irvine, Ca | Traveled to France | Europe
Ahmer went above and beyond planning our trip to France! We had an idea of the cities we wanted to visit, and he was great at listening to our thoughts and then crafting the trip in a way that I never would have come up with on my own. He helped us find a logical path through the stops, and made all the arrangements for us. He had great ideas for our sightseeing activities and how to arrange them to maximize our experience in each city. Ahmer put all of my travel anxiety at ease, and made things so easy for us. He even came through in an emergency when our hotel reservation was cancelled (my fault). He was kind enough to take my call, and quickly found us another hotel as if it was no big deal! He was an excellent travel agent, and exactly what we needed to make our trip amazing. We could not have had a better experience working with Ahmer!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Effortless Travel Planning with a Personal Touch
Reviewed By Sharon - Lake Elsinore,CA | Traveled to Italy ~ Europe
I recently had the pleasure of working with Ahmer for both personal and business travel, and I can’t recommend him enough! From start to finish, the experience was exceptional. Ahmer is incredibly pleasant to work with and detail-oriented, ensuring every aspect of my trips was well planned.
He saved me so much time, making travel planning feel effortless. His suggestions for destinations and accommodations were spot-on and perfectly tailored to my preferences.
What impressed me most was the comprehensive information provided after booking. Ahmer included valuable advice on local restaurants and attractions, enhancing my trips even further. It felt like having a personal tour guide!
If you're looking for a knowledgeable travel agent who genuinely cares about making your travel experience seamless and enjoyable, look no further than Ahmer!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip to Morocco
Reviewed By Can - Napa | Traveled to Morocco ~ Africa
Ahmer is very responsive and will help you do the research for a wonderful trip. He's thorough and can adjust to meet what you need whether it is a flight change, added itinerary item or getting you a firm quote on a safe taxi in another country! For our Morocco trip with 3 women, all with different ideas and so many things to accomplish, Ahmer was able to get our travel needs organized so that we had a wonderful, unforgettable trip. We also had his help to start looking into a safari trip. Again, the same great service from flight help to the ultimate tours. You'll be happy you got his help! Thanks, Ahmer!!
✓ I would recommend this agent to my family and friends.
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One of the best trips of our lives!!!
Reviewed By The Traveling Wilbury Family - Ambler, Pennsylvania | Traveled to California ~ USA
My family and I drove from San Fran to Las Vegas and we cannot say enough about Ahmer’s guidance and help to ensure that our family trip was amazing!! Ahmer was timely with responses, detailed, never got tired of us reaching out to ask questions, he was organized and professional. I highly recommend him for your travels. You’ll be very happy you did!!!! Thank you Ahmer from the bottom of our hearts!!!
✓ I would recommend this agent to my family and friends.
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Was he just there?
Reviewed By Frank - Newark, California | Traveled to Barcelona ~ Spain ~ Europe
I had the pleasure of working with Ahmer on a recent trip to Spain for my 50th birthday party. We had two separate families and a range of age ranges. I can say without hesitation that he provided excellent recommendations for excursions and optimal timing throughout the entire trip. Most importantly, he was able to secure very good pricing for reservations without issue, and accommodated changes as we developed our plans - flamenco shows, wineries, cooking classes, cathedral tours - on and on. It’s as if Ahmer just returned from Spain himself and shared lessons learned and knew how to get right to the good stuff. Obviously, I will put Ahmer to work again for my 51st birthday celebration.
✓ I would recommend this agent to my family and friends.
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Optimum route with the cheapest cost
Reviewed By Deb - Santa Clara | Traveled to India ~ Central Asia
Ahmer is one of the most humble and very knowledgable person. He goes out of his to understand travel needs and comes up with the best and optimum route path at the cheapest cost.
✓ I would recommend this agent to my family and friends.
3 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Fabulous Vacation
Reviewed By YCR - San Francisco, CA | Traveled to Norway ~ Europe
It was a real pleasure to work with Ahmer! He understood our requirements perfectly and put together a fantastic trip for us! He is very responsive and efficient. Look forward to working with him on our next vacation.
Ahmer Khan responded
"Hi Yasho,
Thank you so much. Sounds like you had a wonderful trip and I'm looking forward to working with you again.
Regards,
Ahmer"
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Best Trip
Reviewed By Amyn P. - Sunnyvale, CA | Traveled to Hawaii ~ USA
Working with folks at Hourglass Expeditions was great. He helped us book a trip to Hawaii. His recommendations were spot on. We were able to save money on rooms and air, compared to the other online sites.
Ahmer Khan responded
"Thank you so much for your feedback. It was a blast working with you guys and looking forward to working with you on your next trip."
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
My first trip with helps to Germany and France.
Reviewed By Shane - Milpitas, CA | Traveled to Germany ~ Europe
Very nice support in trip planning and tickets purchase help.
✓ I would recommend this agent to my family and friends.
0 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best group travel experience of my life!
Reviewed By Anne - San Francisco Bay Area, California | Traveled to Bend ~ Oregon ~ USA
Ahmer is outstanding. He is the bridge between the group I represented and the travel world, consistently watching for cost advantages and timing while giving personal attention to each member of our group. His expertise saved us money and headaches and resulted in a flawless trip.
Ahmer Khan responded
"Thank you for the review, Anne. It was great working with someone who were so on top of things as you were with the planning and logistics."
✓ I would recommend this agent to my family and friends.
2 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Excellent
Reviewed By JonW - hayward, ca | Traveled to Bend ~ Oregon ~ USA
Attention to detail and great service.
Ahmer Khan responded
"Thank you Jonathan. It was great to help you and your group on this trip."
✓ I would recommend this agent to my family and friends.
4 of 9 people found this review helpful. Was this review helpful to you?YES|NO