April 2017 Experience
Reviewed By JimK - Sacramento, CA | Traveled to Caribbean
Lucie has planned 3 cruises for us now and we very much enjoy working with her. She takes great care of us at every stage of the process. When we are looking for a cruise, Lucie sends us several suggestions and helps us select the cruise we will especially enjoy. Lucie knows I like Pilates classes and we both enjoy fine wines. When she makes our reservations, Lucie is very careful to confirm the cruise we want, the room number we want, and the shore excursions we want before she confirms with the cruise operator. During the time between our reservation and departure, Lucie keeps us updated on special offerings as they become available from the cruise operator and she watches that the price of our cruise stays the same, in case it drops and she can get us a better deal. Before departure, Lucie sends us preprinted luggage tags, boarding passes and a fun package of useful travel items. We recommend Lucie and know you will enjoy working with her.
Lucie Villones responded
"Thank you so much for the kind words. My job, as a travel professional, is to minimize your work and to find the best vacation available for you. I am also an advocate, when necessary. If I have accomplished these tasks, then I have been successful. It has been my pleasure working with you and I look forward to serving you again in the future.
Lucie "
✓ I would recommend this agent to my family and friends.
26 of 48 people found this review helpful. Was this review helpful to you?YES|NO
Our Sister vacation
Reviewed By Debmark - Galt, Ca | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Lucie was FABULOUS! From my initial call with her to the very end, she responded to every inquirey within minutes! She went out of her way to search the best flights, times, hotels, everything! We were meeting my sister (who lives in Iowa) in Mexico. Lucie went the extra mile to ensure everything for our reunion would be perfect! Knowing Lucie was taking care of everything, freed up an immense amount of time for me to concentrate on daily life. Even after everything was booked, we thought we may want to leave a day earlier than thought. Lucie was on it! She looked at all possibilites for us to change when she really did not have to do all that extra work. This was a special vacation for us, as it would be the first to share with my new found sister! Lucie went above and beyond to make sure it was a memorable, special vacation! I would recommend Lucie to anyone who asks for assitance with travel, I know we will definitely use her services again!
Lucie Villones responded
"Thank you. It was a pleasure working with you. I appreciate the kind words! I look forward to working with you again in the future. "
✓ I would recommend this agent to my family and friends.
19 of 36 people found this review helpful. Was this review helpful to you?YES|NO
Epic Voyage on Windstar Cruises
Reviewed By Robin & Dave - Lincoln, CA | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Lucie has been our agent on multiple cruises. She is patient when dealing with our many questions. She does all the research and gives us all of our travel options. At time of travel, she has everything we need in an organized folder. We appreciate Lucie’s experience and attention to detail that makes our travel so easy!
Lucie Villones responded
"Thank you so much for taking the time to write this review. I want to make sure you know how much I have appreciated your loyalty over the years. This last cruise especially, was the cruise of a lifetime and I am so glad you two (with your associates) enjoyed everything. I hope to have the opportunity to assist you with many more wonderful vacations!
"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Many Future Trips
Reviewed By Alex - Chico, Ca | Traveled to Disneyland ~ California ~ USA
I have worked with Lucie now on 3 different trips, a cruise out of Long Beach, a cruise out of Jacksonville, Fl and lastly and most recent a week spent at Disneyland. Lucie gives you options, works within your budget and helps find you the best deal. She is also very easy to work with and is always quick to answer any questions you may have or double check things with you.
Lucie Villones responded
"Alex, thank you very much for your kind words. I look forward to working with you on your next adventure. Please let me know when you are ready! "
✓ I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
2026 Princess Cruise from Peurto Rico
Reviewed By MikeC - Granite Bay | Traveled to Caribbean Sea | At Sea | At Sea
We had the best travel agent. Lucie planned the trip for us with amazing expertise. We planned this trip 18 months in advance and Lucie made sure we were apprised of all changes along the way. The airline booking was changed to a time when we couldn't leave and she worked tirelessly to get the right flights for us. The hotel Lucie booked in San Juan was amazing. The Fairmont El is really nice and the beach is adjacent to the hotel. She arranged all transfers from the airport to hotel, hotel to ship and back to the airport completely flawless. We went with family who booked their trips separately and Lucie was able to coordinate all the reservations. We have used Lucie in the past to book trips and we received the same high quality service each time.
Lucie Villones responded
"Thank you so much for your kind words! Your comments are truly appreciated! There are so many options nowadays for booking travel and your continued loyalty and support means so much to me! I look forward to assisting you again in the future.
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
So Much More Than Expected
Reviewed By Ami - Seattle, WA | Traveled to Greece | Europe
I’m so glad my sister and I chose to work with Lucie. I had a bad experience booking a previous trip by myself online. I learned from that and decided to work with an agent this time. My sister and I were lucky to be connected with Lucie. She was an all-star and helped us get an amazing room at a great rate. She also helped us address a potential passport issue with the cruise. I will definitely work with her in the future and recommend that you do too!!
Lucie Villones responded
"Thank you so much Ami. I was lucky also, to get great clients! I really hope to get the opportunity to work with you again in the future. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Anniversary Celebration
Reviewed By Mark & Vienna - Elk Grove, CA | Traveled to Alaska | USA
Explained to Lucy what we wanted (where and when) and she took care of every aspect of our trip. We have mobility issues and she made sure that we were taken care of at every location throughout our vacation. I can’t imagine taking a vacation ever again without utilizing Lucy’s services.
Lucie Villones responded
"Thank you very much for your kind words. I look forward to working with you again in the future. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
WindStar Cruises - The best way to travel
Reviewed By Cal & Susan - Loomis, CA | Traveled to Tahiti ~ French Polynesia ~ South Pacific
This is our second trip that Lucie booked for us. It was great to work with Lucie planning our Tahiti adventure. She handled our booking with Windstar, pre hotel stay and added our transfer to the hotel when we arrived in Papeete, Tahiti. Everything went very smooth and we had an excellent vacation. A trip of a lifetime!
Lucie Villones responded
"Thank you, Cal and Susan! I am so glad that you enjoyed Tahiti and that everything went smoothly! I'm only sorry that I couldn't hide away in your luggage! I hope tp get the opportunity to assist you again in the future! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A fantastic vacation experience for the family
Reviewed By Freedog96150 - Elk Grove, CA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
I recently had the pleasure of working with an incredible travel agent who exceeded all of my expectations. Her attention to detail and dedication to creating the perfect vacation for my family to the Riviera Maya in Mexico was truly outstanding.
From the moment we began planning our trip, she made us feel like we were her top priority. She took the time to understand our needs and preferences, and worked tirelessly to ensure that every aspect of our trip was tailored to our exact specifications.
Thanks to her hard work and expertise, our family vacation was an unforgettable experience and we were able to relax and enjoy our time together without any stress or worry.
I cannot recommend this travel agent highly enough and I look forward to working with her again in the future.
Lucie Villones responded
"Oh my, Brian! Thank you so much for the kind words! I am so glad you enjoyed your vacation! I look forward to assisting you with your travel needs again in the future!!!
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Epic Voyage - Windstar Cruises
Reviewed By Robin and Dave - Lincoln, CA | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Lucie has organized several cruises for us - she is always patient with many and often repeated questions! She does the research and leaves the fun part to us! At the time of travel, she gives us everything we need in an organized notebook. It is smooth sailing from there.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A Complicated Fun and Exciting Family Vacation
Reviewed By Webb Family - Sacramento, CA | Traveled to Orlando ~ Florida ~ USA
Lucie is attentive to our needs and extremely helpful with our request.
Lucie Villones responded
"Thank you very much for taking the time to leave this review. It was much appreciated and thank you again for allowing me to assist you with your travel needs. I hope to assist you again in the future."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Cruise
Reviewed By Joyce - Sacramento, CA | Traveled to Caribbean
Lucie is very nice to work with she is always willing to help with my travel plans, no matter how many times I change my mind she is alway pleasant. I have never had any problem with the arrangements she made.
Lucie Villones responded
"Thank you for the kind words!"
✓ I would recommend this agent to my family and friends.
25 of 50 people found this review helpful. Was this review helpful to you?YES|NO
Assume anniversary trip to Alaska
Reviewed By Doug - ELK GROVE | Traveled to Alaska ~ USA
Without a doubt, I will recommend Lucie to my friends. Lucie takes all the worry out of planning a vacation., is very easy to work with and ensures all the needed paperwork is complete and well organized ahead of time.
Lucie Villones responded
"Thank you very much for allowing me to assist you with this cruise. I look forward to assisting you in the future!"
✓ I would recommend this agent to my family and friends.
20 of 42 people found this review helpful. Was this review helpful to you?YES|NO
Best planned cruise we've had yet!
Reviewed By Laff & Laff - Sacramento CA | Traveled to Caribbean
My husband & I wanted to go on a cruise, but did not want to deal with the planning. An associate informed about the service they received from Lucie Villones, with nothing but great things to say. From the early planning stages to the trip itself, we were guided by Lucie with detail. She was knowledgeable, professional, compassionate, diligent, and responsive. These qualities were important to us because we left everything in Lucie's hands. There were ongoing status reports on the planning/responses were timely and accurate; we were even informed when she would be out of town. Lucie did research on our cruise history, provided great deals/perks, explained insurance, ship/airlines policy & procedure, gave info/scheduled shuttle, hotel information, ship dining schedules/excursions, reported a reasonable payment plan, & so much more. We were mailed an impressive tabbed travel reference guide/everything needed was at our fingertips, along with a travel gift. Great fun & relaxation!
Lucie Villones responded
"Gayle and Al, Thank you very much for your generous and kind words. My job, as a travel professional, is to make sure you have the best vacation possible and, if I accomplished this mission, I am very happy. I look forward to helping you again in the future.
Lucie Villones
Destiny Travel Services
an affiliate of Dugan's Travels"
✓ I would recommend this agent to my family and friends.
27 of 56 people found this review helpful. Was this review helpful to you?YES|NO
Trip was made possible w/her hard work!
Reviewed By Curtin Family - Vacaville, CA | Traveled to Milwaukee ~ Wisconsin ~ USA
We gave Ms. Villones our travel dates, flight times (morning), and layover times but reasonable (unforeseen flight delays).
Understanding of our choice of rental car options and hotel accommodations with breakfast.
Ms. Villones sent different itineraries to view (per our criteria) and we made our selection.
Lucie Villones responded
"Hello Curtin Family,
Thank you for taking the time to complete this very nice survey of my services. I look forward to assisting you with an awesome vacation in the future! "
✓ I would recommend this agent to my family and friends.
16 of 40 people found this review helpful. Was this review helpful to you?YES|NO