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- Asa Berry
Asa Berry
Moultonborough, NH Travel Agent· 8 Years of Experience
The Vacation Group, a Travel Leaders Network Affiliate Agency
5.0
(6)
100% Recommended
Always there when we need something or have a problem on ship. Agent very professionnal and competent. He take care of us beginning until the end... Read More >
Areas of expertise
Destinations:
Bahamas, Bermuda, Caribbean, Alaska, AsiaInterests:
Cruises, Honeymoons, Luxury Cruises, River Cruises, World CruisesSuppliers:
Celebrity Cruises, Royal Caribbean, Holland America Line, Norwegian Cruise Line, Princess Cruises®About Me
Customer Service Manager
As a dedicated Customer Service manager at a cruise travel agency, my role revolves around ensuring exceptional experiences for our clients from start to finish. I take pride in leading a team that goes above and beyond to address inquiries, resolve issues, and provide personalized assistance to every traveler. Whether it's guiding clients through the booking process, coordinating special requests, or offering support during their journey, I strive to exceed expectations and create lasting relationships with our customers. With a deep understanding of the cruise industry and a commitment to delivering top-notch service, I am dedicated to making every client's cruise experience smooth, enjoyable, and memorable.
Areas of expertise
Destinations:
Bahamas, Bermuda, Caribbean, Alaska, AsiaInterests:
Cruises, Honeymoons, Luxury Cruises, River Cruises, World CruisesSuppliers:
Celebrity Cruises, Royal Caribbean, Holland America Line, Norwegian Cruise Line, Princess Cruises®My Travel Specialties
Royal Caribbean Specialist
▶Royal Caribbean Specialist
As a Royal Caribbean Cruise expert at The Vacation Group, I bring extensive experience and in-depth knowledge of Royal Caribbean's innovative ships, diverse itineraries, and exceptional onboard experiences. With years of specializing in Royal Caribbean cruises, I understand the unique features an...Read More ▶
Celebrity Cruise Specialist
▶Celebrity Cruise Specialist
As a Celebrity Cruise expert at our cruise travel agency, I bring a wealth of knowledge and passion for crafting extraordinary experiences aboard Celebrity Cruises. With years of experience specializing in Celebrity's fleet, I am well-versed in their luxurious amenities, captivating itineraries, ...Read More ▶
Customer Service Manager
▶Customer Service Manager
As a dedicated Customer Service manager at a cruise travel agency, my role revolves around ensuring exceptional experiences for our clients from start to finish. I take pride in leading a team that goes above and beyond to address inquiries, resolve issues, and provide personalized assistance to ...Read More ▶
Passenger Experience and Relations Expert
▶Passenger Experience and Relations Expert
As a seasoned Customer Service Manager, I thrive on bridging the gap between customer expectations and service excellence. With 6 of experience in the industry, I've honed my skills in leading dynamic teams to deliver exceptional customer experiences.
My journey in customer service began w...Read More ▶
REVIEWS
Rating: 5.0
6 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 6 reviews
Visiting Barcelonia after Transatlantic .
Reviewed By Michel and Helene. - Morin Heights , Quebec,Canada. | Traveled to Trans-Atlantic ~ Other
Always there when we need something or have a problem on ship. Agent very professionnal and competent. He take care of us beginning until the end of cruise , we recommend it .
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
The best travel consultant that I have ever worked
Reviewed By Linnie - Vancouver, Canada | Traveled to Cambridge | England | Europe
Asa came into my life when he had to call me back on a booking. He is hands down, an unbeatable agent! Over the past several years, he has booked a minimum of 5 cruises for my family, which have always been amazing. He is respectful, patient, listens and never gets irritated or rushes me with my numerous questions or emails. Emails are always answered promptly and he works with me to find the best stateroom based on my concerns. I have never had such an incredible travel consultant/agent who has the amazing qualities that he has. He is the only one that I will ever book a cruise with. The Vacation Group is so very fortunate to have such an individual work for them. Just an amazing young man!
✓ I would recommend this agent to my family and friends.
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Applied voucher
Reviewed By Cswsand - Gastonia, N C | Traveled to Caribbean
Asa worked quickly to apply a credit voucher I received from CruCon due to the cancellation of our cruise (health issues). I appreciated that he knew the weekend was here and we wouldn’t want to wait all weekend to receive our new invoice. Asa was so thoughtful to rush our request through. thank you so much.
✓ I would recommend this agent to my family and friends.
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Asap response
Reviewed By Bbernard - Rockaway, NJ | Traveled to Barcelona ~ Spain ~ Europe
Needed help changing a cabin on a cruise and needed help asap since cabins were going fast. I called at 4:40 on a Friday afternoon, with a closing of 5pm. He got back to me immediately and took care of switch. Couldn’t ask for better service. Highly recommend.
✓ I would recommend this agent to my family and friends.
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Excellent Customer Service!
Reviewed By Joy - Delray Beach, Florida | Traveled to Italy ~ Europe
Asa Barry is an excellent Customer Service Manager ! He is extremely professional and takes care of any situation or problem we may have very promptly and efficiently. He is very quick to reply to emails and always willing to go above and beyond for his customers! He is a true professional & asset to Cru Con travel agency. ! It is the excellent customer service that we receive from Asa that we continue to use Cru Con for our cruise and Travel needs! Asa is the best!
✓ I would recommend this agent to my family and friends.
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Certifications & Awards

AmaWaterways Specialist

Celebrity Learning Certification

Holland America Line Academy Specialist

NCL University - PHD Degree

Oceania Certified Specialist

Oceania Certified Travel Advisor

Regent Seven Seas Luxury Cruise Expert

Royal Caribbean University - Master of Adventure
Seabourn Academy Graduate

Seacademy - Violet Certification

Viking Oceans Expert

Viking Rivers Expert
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
My Photo Albums and Videos
Wonder of the Seas Inaugural 2022
View Album