Nice. Easy to work with. Very helpful. Very friendly. Great person.

Cindy has done a great job coordinating multiple European vacations for us over the years. These trips have involved booking as many as 10 hotels on one trip, securing airline and train reservations, arranging for rental cars, providing museum and transit passes, etc....Cindy handles it all accurately and with ease. She is pleasant, responsive, and makes a real effort to understand our wants and needs. I can't imagine planning a major vacation without her!

Cindy was wonderful.When I first talked to her, she was very patient and answered the many questions I had. The next time I asked how much more would it be for an ocean front room. Just a short time later she called back with the amount of $525.We did up grade to an ocean front room, which was totally worth it!
After a long trip, at check in, I was told our room was in a section behind the main building, it had an awkward view of the water. The clerk insisted it was an ocean front room! He asked for an additional $207.00 for a better room. I paid it, as this was a once in a lifetime trip for me. I would deal with this issue when I got home.
I contacted Cindy via email, and told her what happened. She assured me that the additional $525.00 I had paid extra was for the ocean front room,not the room I was offered and she would check into it. She contacted the hotel and indeed it was an overcharge. I just found out today that my refund will be in the bank in a few days! Thanks Cindy!

Cindy was very friendly and knowledgable about the area we wanted to visit. She was also very patient with me since I am an inexperienced traveler! She went the extra mile to give us so many recommendations of things we could see or do on our trip too! I also appreciated her contacting me after our trip to see how everything turned out!

Cindy went above and beyond what was expected to get me from Minnesota to a remote location in the Sinai Peninsula for a 14 day desert expedition.