Alaska Specialist-Railroad & Cruise

We went to Lori with a laundry list of experiences and locations and Lori listened and did quite a bit of research and provided us with an itinerary at several budget levels. It must have been like herding cats for Lori to take the jumble of ideas and experiences that each member of our large group wanted and put together a comprehensive itinerary. She then spent time with us to further refine, modify and edit the itinerary to provide us with the trip of a lifetime (twice!!). She researched hotels, tours, transportation, tickets, tour guides for a large group of people . It must have been like herding cats for her to try and get this trip together for our group. When we arrived in Italy everything was handled for us. Train tickets, private tours, hotels, airport pickup, etc. we’re handled by Lori. We felt safe and cared for and had no issues while in Italy. We enjoyed our trip so much that we asked Lori to plan a second trip to Italy for us.

Bottom line first....Lori took care of everything! I didn't have to worry about any detail. All plans for the large family cruise went perfectly and we had a wonderful vacation! We told Lori what we wanted and she made it happen. That's just what you want from your travel agent!

Helpful and attentive. Cares about the needs of those she is working with.

My wife had most of the contact, but all details were exactly as described and all her recommendations were great. Her advice in doing the VIP checkin at the DR airport was spot on. Nobody should travel without doing it.

Working with Lori was great! She was easy to talk to and everything. I will say she did go out of town at the same time we did and the person that I was supposed to talk to in the event of an issue did not respond to me at all so I’m not happy about that.