Great relationship with Lisa, she is always there to answer any questions and literally everything and anything is accounted for in her email, bookings, and experience. 10/10 GOAT

2 years in a row, Lisa has made our group trip even more enjoyable, thanks to her organization and informative (+friendly) communications! Can't imagine booking a trip without her help and expertise. Would recommend in a heartbeat, especially if travelling in a large group with friends.

Great trip - Lisa made everything seamless and took all the worry and uncertainty out of the process. I'd gladly recommend Lisa to anyone.

Lisa is fantastic. She found me exactly what I was looking for, on very short notice. She is super responsive and very organized. I appreciated her attention to detail and her follow. I would definitely recommend her to anyone planning a vacation and I will certainly use her services again for my next trip.

I hadn’t travelled in almost 10 years and needed a lot of hand holding. Lisa did this for me. I was very short on time and hopelessly clueless yet she pulled a beautiful trip together for my daughter and me.

We just got back from an all-inclusive trip to Mexico, and Lisa made the entire process incredibly easy. If you’re planning a group trip, I can’t recommend her enough! She was so easy to talk to and responded to our questions right away. We were never left wondering about our booking status; she kept us informed every step of the way. She sent us plenty of reminders for deadlines and travel tips, which was a lifesaver for our group. She took all the stress out of planning so we could just focus on having fun. We will definitely be booking with her again! Thanks Lisa

Booking with Lisa is a guaranteed hassle free trip. She takes care of everything and checks in to make sure you are happy.

Lisa's service from beginning to end was excellent. She asked the right questions and was able to hone in on exactly what we were looking for.

Lisa booked a trip for the eight of us and made all the arrangements.The package she sent out with all the details was top notch, everything was lovely. I would highly recommend lisa to book any future travel for me.

Lisa is an amazing person and travel agent! She was available to chat and ask questions to from the time we booked months ago to the days after we arrived home! She sends reminders of things that need to be done, and checks in while your on vacation to make sure everything is going as planned. We had a stress free vacation all due to her expertise in travelling! I highly recommend Lisa at Portfolio Travel, we will book with her again for our future vacations!

We thought it would be a great idea to participate in Day of the Dead activities in Mexico City & then hope over to an all-inclusive somewhere to recover! Well it was too hard for us to organize, but Lisa made it seem like it was a walk in the park! Organizing all pieces of our trip and even thinking of things that we hadn’t! She covered all the angles, made sure we were taken care of, and even reached out during the trip to make sure everything was going well!

Lisa always pours her all into helping us plan the perfect vacation. We had a wedding celebration to attend in the Bahamas and she provided multiple quotes for various accommodations, helped us figure out what would suit our needs based on what we prioritize. When we got news the pool was closed at the resort she immediately took action and reached out to the hotel on our behalf, as well as the sales manager. This alleviated stress on us as travelers and we are highly appreciative of her dedication. Lisa checked in while we were away reminding us to check in for our flights home. When we had an issue with Air Canada the day we flew home Lisa was on the phone with Air Canada immediately. She will always prioritize your experience, answer in a timely manner, help plan the most beautiful trips and provide everything you need for travel in a lovely booklet before you leave. Thank you again for everything Lisa!

Lisa provided expert 5 star service. She went above and beyond and anticipated our every need. Lisa was calm, warm and approachable. She had a keen eye for detail and put our whole package together. She sure picked the right profession. Her love of what she does is evident. Thank you for everything and I would recommend Lisa for all your vacation needs.

Thank you Lisa for helping me plan a dream trip to Ireland. Your positive attitude and expertise was instrumental throughout, from my initial inquiry to making it all happen! Looking forward to working with you for my next adventure! So appreciated, Liz G.

Lisa was absolutely incredible from start to finish on our honeymoon to Vegas and Utah. She was quick to respond to emails during the planning process and when she put together the final itinerary she really look our interests/discussions into consideration to pick activities or sights that we would love! She sent a hard copy of our portfolio to us in the mail a week before we left and we carried it with us everywhere. It has step by step directions for when our cell service was no good. It had recommended places to stop or places to eat along the way. It also had all the flight and hotel information we may have needed. Half way through our trip one of our hotels was not responding to provide check-in information. Lisa was on it right away and was contacting them and keeping us informed to make sure we had a place to stay. We felt at ease knowing we had her to connect with if we ran into any issues at all. We have already recommended her to some friends!

Lisa Carter was highly responsive and attentive to our needs, creating a unique Italy trip that matched our historic, leisure, and spiritual interests. She took the time to understand what we were looking for and suggested destinations, sites, and experiences that went beyond the typical tourist path. Throughout the planning and travel process, Lisa kept us informed and was quick to answer any questions or adjust the itinerary as our preferences evolved. Thanks to her expertise, we visited remarkable historical landmarks, enjoyed meaningful local interactions, and discovered hidden gems that enriched our journey. The entire trip felt personalized and seamless, truly making it an unforgettable travel experience.

Our 7-person family group had a wonderful Alaskan cruise in July 2025. When we began planning the trip, we were overwhelmed by the choices and information about cruises. Our son found Lisa Carter and we were instantly impressed with the clarity of info she provided, her solid recommendations, and her willingness to answer any and all questions. She was prompt, helpful, and balanced in her advice and support. We happily recommend her!

Speaking with Lisa for the first time was really exciting. She helped me surprise my partner for his 30th birthday by offering multiple options and destination ideas well within my budget. I decided on an 11-day Mediterranean trip, including a 7-day cruise. The entire trip was breathtaking, and Lisa offered her full support in planning and offering suggestions for accommodations and activities. To my surprise, my partner proposed on night 5 of the trip at the top of Capri on the second day of our cruise. A breathtaking memory we'll cherish forever, thanks to Lisa.

My wife and I decided to take a week’s Alaskan cruise starting in Vancouver in early June. Our primary motivation was to spend time with other family members from Ottawa, and we enjoyed time with them. The preparation for the cruise was very thoroughly handled by Lisa. Every last detail such as when to put on luggage tags was covered. We have no complaints about the cruise company, which was superbly organised and competent in every respect

As always a pleasure working with Lisa. No detail is ever forgotten.

Lisa was absolutely fantastic in navigating any questions or concerns we had before, or during our trip. She was extremely organized, and always made herself available for us. I would 100% recommend her, and will be using her in the future for booking any trips!

Lisa was very professional and organized in her communication. We received a binder of information prior to our trip so we could be prepared at every step of the way. During the trip Lisa checked-in with us to make sure everything was going well. After the trip she was genuinely interested in hearing our feedback, all of which was good of course because we had a blast!

We will be using Lisa's services for every trip from now on. From Day 1, she was extremely accommodating and well-organized. Our group trip went from a bit of a chaotic mess trying to book it ourselves, to smooth sailing as soon as we reached out. Had an incredible trip and felt well prepared thanks to all the information and friendly reminders from Lisa!

The trip was fantastic, and Lisa tee'd up everything nicely for us so the experience was seamless. A great experience, 10/10 all around.

Everything went very smooth. Lisa made sure of that. Helpful in every way.

Lisa is always quick, thorough and organized. She is there when you need her and uses her knowledge to make your trip a good experience

My girlfriend and I went on our first big vacation and Lisa planned it all for us. Lisa was extremely efficient and organized. Always replying quickly to any questions we had was very much appreciated. When complications arose from the company we booked with Lisa was able to very quickly diagnose and correct them. Lisa made this trip as easy and seamless as possible, while helping us find an amazing deal to save money at the same time. With how organized everything was I cannot imagine booking with any other agent. We look forward to booking our next vacation with Lisa, big or small!

Lisa was very helpful in planning our recent trip to Mexico. From the initial stages of choosing a resort, through to last minute travel reminders, she was quick to respond and make the trip as worry free as possible. It was a great experience!

Trip was excellent. Resort was great all around. Would be hard not to go back again. Lisa did a fantastic job arranging things along with Air Canada reps down in mexico Went very smooth. 4 hour flight delay on way down only downfall Thanks again Lisa. Great job suggesting this resort. Rooms great. Pools great. Snorkeling on resort good. Lotsa entertainment and booze and food everywhere you turn.

We just loved our trip to Costa Rica with G adventures. The company was amazing and made it effortless for us . Our tour guide was so great. Thank you Lisa Carter for arranging everything for us and checking in on us. We will definitely be using Lisa again on our next adventure.

This is our second large family group vacation that Lisa has organized for us. Our group had a wide range of ages from a toddler, to 20 year olds, to mature adults. The resort she recommended was great for us all! We did experience a couple of flight disturbances that were caused by the airline, but entirely handled by Lisa upon our return! Lisa is a fantastic communicator and she puts countless hours into each client from the beginning planning stage, until you to return safely home. She ensures your vacation is as smooth and pleasant as possible. Her service is unmatched.

This was our first experience travelling overseas as a couple and weren’t exactly sure what we were looking for in a vacation. Lisa wasted no time offering us multiple options, all within our budget and preferred destinations. Lisa assisted in making arrangements for my partners birthday celebration while on holiday and checked in with us before, during and after our vacation. We couldn’t have asked for a more pleasant experience dealing with Lisa and can’t wait to work with her on our plans for next year. If we could give her six stars, we would!!

Lisa helped us book a birthday celebration to Punta Cana for December 2024. She presented us with a variety of resort and flight option within our budget and explained the highlights of each resort in a detailed email. She also helped with travel insurance, parking, excursion options, etc. She was available to anwser any questions or concerns we had during the booking process, as well as the duration of our stay. We appreciate her experience and expertise in the industry. Looking forward to booking our next trip with Lisa!

Lisa was very helpful in providing resort recommendations to match our specific needs. She was timely in her responses and kept up updated during our travel days as well.

Lisa is always a pleasure to work with, she always finds the best deals. She makes sure we have all the information we need from start to finish. Checks in on us even while we’re away! I would recommend her to everyone!

Lisa was amazing at putting together the trip details as requested, and meticulous with the details. When one of our party needed to cancel due to illness, she took care of everything!

Lisa is extremely professional, responsive and thorough! Always a pleasure working with Lisa. Lisa stays connected throughout the entire trip and follows up when you get home. Thanks Lisa!

Lisa is Incredible! She pays attention to every detail to make sure you have the best vacation ever! She is extremely attentive and responsive. I truly believe she plans every trip like she is going on it herself. She is always very excited to hear about your journey when you are back. I have recommended Lisas expertise to everyone I know.

Lisa helped us plan our dream trip to Italy twice in fact. She helped us the first time and the pandemic hit and she helped us navigating getting our money back. We then decided to go this past September and she helped us again. Her attention to detail and making sure we were prepared for everything was so appreciated. She answered all our question in a timely fashion and we had a lot of them. An amazing experience and I would highly recommend her services.

Lisa put together a custom itinerary for my wife and I for our honeymoon and we had a blast! Everything was very well taken care of and we had smooth travels getting to and from Alberta as well as maneuvering around the province sight seeing!

Lisa was fantastic! She helped us plan the best trip of our lives!

Lisa handled EVERYTHING! She managed all the booking of tours, arranged flights and hotel. We just told Lisa where we wanted to go and in no time we had a planned vacation all put together in a handy book with tips on travel and all tickets for flight & tours. Lisa is very organized and efficient. Lisa will be planning our next trip! Love working with her.

Very thorough! Very organized! Very informed on specials, etc. in order for us to get the best possible deal. Very easy to work with!

You're never alone when you travel with Lisa's help. She is with you every step of the way. Plans as much or as little as you want. Makes an ordinary trip extra-ordinary. Lisa cares about her clients. She plans all my travel - whether in Canada or International and my worries are gone. Best price, best experience. I recommend her to everyone!

I want to thank Lisa Carter for organizing my recent trip to Italy, Greece and Turkey. The entire trip was incredible and exceeded my expectations. Our hotels were fantastic - beautiful with great locations. Our tour guides were caring and knowledgeable. The arranged transportation went seamlessly.
Lisa Carter has now organized several vacations for me and is very thorough with a high attention to detail. I can’t wait for her to arrange my next vacation!

Very helpful and knowledgeable

Lisa is amazing and makes everything so easy! We love working with her and will always book our trips with Lisa!

Lisa is a fantastic agent! She is very resourceful. She helped us plan the perfect family vacation.

My two friends and I booked our graduation trip through Lisa. Lisa was a wonderful agent who made our travelling experience stress-free. She met with us to discuss what we were looking for and helped us find a resort that met our needs while still being within our budget as students. The resort itself was incredible as it offered wonderful night-life, great food and amazing adventures. Lisa also helped organize a boat excursion which was the highlight of our trip. Before leaving for Dominican, Lisa prepared for us a portfolio complete with all of the important documents, along will a full itinerary and recommendations. I cannot recommend Lisa enough for all of her hard work on creating such special memories for my friends and me.

Wonderful support from beginning to end

Lisa was excellent and she far exceeded my expectations for travel assistance. She went out of her way to ensure our entire group understood all travel arrangements and she advocated with the vendor for additional perks for our group.

Working with Lisa is a dream! She recommended the best resort for me and my girlfriends (3 recent university graduates)! After giving her a budget and some ideas on what we wanted, Lisa recommended Breathless Punta Cana which had everything we wanted and MORE! After that, Lisa made the booking process seamless and stress free! Thank you for all that you do!

Lisa listened to what I wanted to see on my trip to Ireland and found me the best tour. She made us feel comfortable that we could travel for a few days on our own. She provided the exact train and bus we had to take to travel to different cities in Ireland. See provided us with an itinerary that was laid out day by day for us. I can’t wait to plan my next trip with Lisa! Be

We gave Lisa a big task and she crushed it for us and took care of al of the details as well as made the special concessions we required. Including a 6 day stay and additional room which was very helpful. Thanks to Lisa me and my daughters had an awesome experience.

Lisa was great. She was very organized and knew the area well. We had a robust itinerary full of different ideas and she helped us make the most of our short getaway! I highly recommend her.

Lisa was always there to answer all of our questions pre-trip and during our trip. She presented us with many different options based on our goals for our trip and her recommendations did not disappoint. Very grateful for her and all her help!

She was patient, helpful and very organized. She provided answers to all of our questions and was able to navigate us through the Covid process

I can’t give enough praise to Lisa!! She is detailed, organized, provides viable options, and lastly is great at handling unexpected situations with ease! Long story short we planned every little detail of our Caribbean cruise together after it had been canceled due to covid and 4 days before our cruise departed I got covid!! To say the least it was unexpected and I was in shambles. Lisa was right there to support me and help lift the weight of it all from my shoulders. She assisted me with getting refunds and credits anywhere we could. Before that cruise had even sailed back we we’re already planning our next trip and Lisa again didn’t disappoint. So thankful to have somebody who plans your vacations as if they were their own.

This trip would not have been possible without Lisa, her knowledge, expertise and professionalism. She went beyond her role to ensure that our vacation was a success. Part of our group tested positive for Covid, so had to cancel before, it went smoothly with Lisa going above and beyond. Part of our party had to cancel, Covid. The rest of group went on cruise, enjoyed Ports of call. Testing to return home, we had some positive cases, so we had to use our Covid insurance that we purchased through Lisa, when contacted about this, she was on the phone assisting us to do what needed to be done for us to return to Canada. Upon return home she went over what we needed to do for the claim and has been contacting insurance company for follow ups, to ensure it is answered and addressed. She is a fantastic travel advisor who researches all the details and works to ensure you have a smooth, easy, relaxing trip. She does all the worrying! Will not book another holiday without her!!!

We started working with Lisa when we were planning our first family trip to Hawaii. Lisa provided valuable insight into different accommodation types and activities/excursions which helped us to plan our budgeting. Nothing ended up getting booked because of Covid. We stayed in touch through her social media page and emails. Lisa would touch base to see what our comfort level with travel was through the pandemic. We finally decided we were ready to travel this summer, something private for just our family within Ontario. Lisa suggested Le Boat. A private boating rental along the Rideau Canal. Exactly what we were looking for. Lisa provided us with a rough itinerary to work with, guidebooks and maps, suggestions on where to dock and places to visit, coupons…all put together in a nice folder. It really kept us organized. Working with Lisa you get a true professional, never pushy or “salesy”, but someone truly interested in what your travel interests are. Highly recommend!