It was our first trip with the baby. We were very worried, but everything went great. I’m so grateful to Lana.

We had an amazing experience thanks to our travel agent, Lana, and our stay at Barceló Maya Caribe! From start to finish, Lana made our trip completely stress-free. She helped us plan everything — from booking dinner reservations at great restaurants (the food was absolutely delicious!) to arranging smooth transfers to and from the airport. She even assisted us with an insurance claim during the trip, which was such a relief to have handled so quickly and professionally. As for the hotel, Barceló Maya Caribe was fantastic. The property is beautiful, very clean, and perfectly located — close to the parks and other attractions. The staff were friendly and welcoming, and the amenities made our stay very comfortable. We can’t thank Lana enough for making our vacation so easy and enjoyable. Highly recommend both her services and the hotel — we’ll definitely be booking through her again for our next trip!

Lana was wonderful to work with! She’s super easy to talk to, always quick to answer questions, and gave us so much helpful information. She guided us through everything from start to finish and even made sure our room had two beds just like we asked. The price she found was perfect for our family, and she gave us great hotel options to choose from. Thanks to her, the whole trip was smooth and stress-free. We couldn’t have asked for a better experience!

This was our third trip planned with Lana, and once again, she did an excellent job. She consistently finds great deals and goes the extra mile with her attention to detail and support—whether it's reminding us about necessary paperwork for international travel, arranging shuttles, or contacting hotels on our behalf if any issues arise. She's responsive, reliable, and a pleasure to work with.

I had a great experience working with Lana Morris! She was very professional, patient, and always accommodating. She answered all my questions and recommended the perfect resort for my joint bachelorette trip. We traveled from June 15 to June 18, 2025, from JFK to Cancun and stayed at the Riu Latino Resort — everything was amazing, including the transportation to and from the resort. I truly appreciated her help and would definitely recommend her!

It was our first trip to Mexico, and Svetlana made it absolutely stress-free! She helped us choose the perfect hotel based on our preferences, gave great advice, and was always in touch if we had any questions. Her support made everything go smoothly from start to finish. I highly recommend her to anyone planning a trip—she’s professional, attentive, and truly cares about her clients????

Lana was a huge help with my last minute vacation to Mexico, she was very professional, helpful and pleasant to deal with!! Everything went smoothly and we had a great vacation as always!! thank you, Lana!

We have selected the Dreams Royal Beach resort according to the Lana Morris's recommendation. We really appreciate the location, environment and quality of service.

Dreams Royal Beach Punta Cana: Wonderful resort, gorgeous beach, very clean, very good restaurants.

Wonderful. Marriott is a very nice place to stay. Lynne DeGuire transport service is 100% indispensable . Anytime and anywhere she will have a driver pick you up and take you wherever you want. Nice and friendly. Great service. She will set up any tour you may desire. No pay as you go. She will bill all services at the end of the trip. She provides a complete billing prior to payment for your review. Great. Highly recommend guided bus tours of both islands. Well worth it and extremely informative. I do not recommend driving on the islands. Even if one is familiar with driving on the left hand side of the road (Which is the correct side according to locals)the town streets are very narrow and NO side walks. Buildings are a couple of feet from the roadway, if that. Parking on the street is permissible which closes down one of the two lanes. Highly recommend the Ship Wreck restaurant. I won’t say more. Truly a must see and experience. Lana did a wonderful job setting u

Great vacation. Best travel agent. Can’t wait to schedule next trip with Lana

The agent did a good job but the hotel was not good. The same food each holy day. At first we thought it's just seems to us and that's gonna change the next couple days but...NO. THE SAME FOOD DURING ALL DAYS OF OUR STAY. The only day the food was different was a Christmas eve. That's it. The beach is not for little kids as sharp rocks and corals are all over. The hotel complex is big and you can take a ride with a bus to the places like dolphinarium or so.

We had an excellent experience working with Lana Morris. She helped us select a cruise that turned out to be absolutely perfect for our family. Her professionalism, attention to detail, and understanding of our preferences made the entire process seamless and enjoyable. We highly recommend her services!

We trusted to Lana all our family vacations last year and she did a great job advising us the best options and supporting during our trip.

Svetlana is the reason that a travel agent is worth every penny. Incredibly responsive, helpful, and patient. Explored several options and provided numerous recommendations.

Lana was incredibly efficient and responsive. She found several options within our budget and handled everything for us, including transfers, insurance, and tickets. All we had to do was relax and enjoy! Highly recommend her services!

Lana is a great agent to work with. She's very responsible and always in touch. Highly recommended!

Lana is amazing. Very professional!!! Thank you for everything!!! You are the best!!!!

Amazing. She is the best!

Once again it was a pleasant and great experience working with Lana, who is very knowledgeable and helpful in organizing our cruise

That was our 4th vacation with Lana. She is very professional and always happy to answer the questions I have. Thank you.

Great experience working with Lana again. Everything went as planned. Great trip!

It was a pleasure working with Lana Morris starting from the suggestions about the kids friendly resort, booking and planning the vacation. Lana made sure everything was booked and arranged prior to arrival; We had a premium class customers. She said, suggested the best room location and was able to book all the restaurants at the resort prior to arrival. Very knowledgeable and approachable Travel Agent.

Absolutely phenomenal service! Lana went above and beyond to plan our senior spring break trip to Punta Cana, Dominican Republic. Her attention to detail, expert recommendations, and seamless coordination made our large group getaway unforgettable. Thanks to Lana our spring break was nothing short of extraordinary. Five stars without a doubt!

Trip was perfect! Thank you for all of your hard work and attention to detail in making this a great experience.

Lana is very friendly, works quickly and accurately, it was so comfortable to be with her

Great TA, highly recommended!

Amazing experience working with Lana Morris. So patient and professional, detail oriented and super knowledgeable in her field.

Easy to work with, very responsive and helpful. Great experience with Lana!

Perfect

Lana had helped us to book the All Inclusive resort in Mexico as well the the transfer, insurance etc. Her expertise as well as connections definitely made our vacation go smooth and flowless. Thank you very much for your help, Lana!

Right from the start unto arriving at the resort; Lana has been professional, very knowledgeable, polite and patient.

Awesome person to work with! I was able to buy a vacation package easy and fast. She made my trip with 3 kids a real vacation.

Very attentive to details. Always available

We loved working with Lana. She is very polite and always available even when she was on her own vacation she answered our calls.

She is a great agent, very helpful and thorough, and I would book through her again but would never go back to RIU Resort. The food was awful got sick due to the food and the entertainment was less than average.

The best experience ever I had with travel agents. Lana is very knowledgeable, responsible, attentive about all your needs, she is always available for any questions.

My second exellent experience with Lana!!!!Very professional, patient, helpful, responsive agent!!I would hive her 10 stars instead of 5 if I could!

It was very nice , Lana responds very promptly and very helpful

Lana was very efficient in understanding our preferences and making our arrangements! She took care of all the details and was great with providing reminders. We had a memorable relaxing getaway! Thank you, Lana.

Lana was amazing, coming in as a savior at the end of summer when I had nothing planned and two children to entertain, she found a great deal and off we went! She helped us plan every detail of the trip, and everything went very smoothly, better than I could have expected!! Everything was taken care of and thought through, and I am very grateful that someone did all the work for me and did it so well! thank you Lana, we will be coming back!

Very pleasant, knowledgeable and polite travel agent

Svetlana crafted a dream vacation, taking care of all arrangements flawlessly. From booking flights to arranging accommodation everything was seamless and exceeded expectations. Highly recommended!

We had a great experience with Lana. She found flight, hotel and transportation within our budget, was able to advise about certain hotel which fit our need for family with kids the best. She helped with insurance and processing payments. She was available every time we needed her help. She helped us when once we had problem right before the trip, helped with insurance claim and fought for us with insurance. She helped us so much until very end. It was a great experience, I was impressed by her outstanding effort and help! I am advising her services to friends and family and would recommend her as an agent to anyone.

We had a trully worry free vacation. It was very easy to work with Lana. She answered all our questions, helped with restaurants reservations and gave us very helpful tips about the resort. Highly recommended!

Excellent

From the booking to the end of the trip Lana was the best travel agent I've ever worked with.

Lana, THANK YOU!! Lana, extremely talented in helping us get the perfect vacation spots. You ask for a little info on what we are wanting, and make it happen! Your respond time and your attention to details is very much appreciated. You have found us the perfect spots each time we have utilized your talents. We will be back again! Hopefully soon! Thank you for your passion!

Another great rip with Lana! My birthday celebration is definitely one to remember. The resort was super clean and beautiful, the staff very friendly and helpful, delicious food, and awesome entertainment! Lana is a real pro. From booking, flights, transportation, stay; she made it a breeze for us.
Highly recommended!

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It was great and simple working with Lana, very knowledgeable, helpful, experienced, was receiving quick responses to all of my questions. This is the second time I’ve booked a trip with Lana, and both them had an awesome experience. I would really recommend this agent to my family, friends and colleagues

Lana Morris is very experienced, professional, thoughtful, and respectful agent with great sense of patience and understanding her clients

Svetlana has been organizing trips for our family for two years and she is amazing agent. She always response on our questions with a sense of urgency and arranges for us the best vacations. I always recommend her to all our friends and family.

Great experience, give you different choices

First class! Prompt, comprehensive, and essential to getting a complicated trip arranged hassle free.

Good service.

Professional, polite, precise. Provided us with all answers.

Lana is 5 star agent, always helps, going above and beyond!
Highly recommending this agent!
Always very responsive, patient and helpful, when booking and during travel (if needed)

Great experience! Everything was done professionally fast and convenient. Hotel, flights , room, transfer- every detail of the trip was covered.

Good suggestions

What a pleasure to work with her ! She recommended the best hotel ! Will definitely use her services again !!!

Great Professional in her field, gives complete information!

Great !

Great travel agent

We had the best vacation and it wouldn’t have been possible without Lana!
She was so patient and offered us so many options. We ended up on Atelier Costa Mujeres and couldn't be happier. Our trip went seamlessly and Lana comminuted up until our flight and even told us to reach out if we needed anything during our stay. Working through a travel agency gave us a piece of mind during this unknown time. We would recommend Lana as an agent to anyone!

Svetlana is the best travel agent I have ever had. She always responds quickly to my messages. There is not a single complaint regarding her work. It's obvious that she loves her job! Since I found Svetlana, I haven't had any problems on my vacations!

It was not our first time booking with Lana and once again we had a great experience. Prompt responses on questions. It is a lengthy process to choose a perfect hotel for the trip. Lana has a deep knowledge about places she suggests to her clients and is very patient. Once we decided on the place, there was a quick booking of the hotel, transfer and insurance. During the trip she was also always available.

Last spring break post...promise.

She is an amazing travel agent. She worked out so many details for us. I know people don't think of using travel agents much anymore, but consider it. It doesn't cost you a thing. You get so much in return.

She is detailed, an excellent communicator and very patient. She dealt with Royal Caribbean on our behalf, understood what my family was looking for and made great arrangements. I especially appreciated her gentle prompts when I wasn't paying attention to deadlines (i.e. last payment due, travel insurance, signing up for the right excursions).

Lana is an awesome agent. She is very diligent about providing best for her clients. She booked a few trips for us and even booked the trip for our extended family members and that was not an easy task. We plan to always use her as our travel agent.

Excellent agent. I will always book my trips just with her

Lana is truly the BEST! My family recently took a vacation to Playa DelCarmen, to celebrate a big birthday and family reunion. It was a larger group traveling together this time, so we needed all the help we could get!
She truly know the resorts and was able to find the absolute best fit for our group.
Keep up the great work, Lana!

Very helpful, quick to respond, personable, trying to find the best vacation deal tor us. Helped us with filing medical insurance expenses reimbursement which was approved!

She would definitely find the best trip for your needs. Provides the guideline and tips how to get the best experience and what to avoid.

Excellent agent with attention to details !

The shout out to Lana Morris! Thank you so much!
I can tell you why I will ALWAYS book my tips with her and ALWAYS buy a travel insurance.
We were planning our Mediterranean cruise for 4 years, and we're getting excited, planning excursions. Unfortunately, 3 days before our flight to Barcelona, my husband had an emergency, and had to have an emergency surgery. Never have we ever planned or thought it would happened.
Lana helped me and filled out all correct forms necessary to return ALL the money. Without Lana's help I would never be able to finish all the forms (time and effort).
Thank you so much!!!!!!

I needed to recharge and all I wanted is a clean beach with turquoise water . As the first time when I booked my trip myself, It was ruined by a terrible beach with seaweeds.
So happy I listened Lana's advice to go to LA Romana. She took care of everything and patiently answered all my questions, reminded me to do check-in with airlines, and helped to fill out an e-ticket.
She's responsive, flexible and gets the work done.
THANK YOU!

It’s our second time working with Lana and 3rd time in Mexico in a row . I can definitely say, she’s a top notch travel agent. Lana’s responses on my emails were fast and helpful. Thanks for arranging our family’s vacation! Can’t wait to book our next year’s trip with Lana (she’s amazing)!