Flight was late to Stockholm. Viking agent at Paris airport transport us.
Reviewed By DebDen - Livonia, MI | Traveled to Stockholm | Sweden | Europe
Viking took good care of us on our trip. Arriving home, we did not have the Limo service arrive. They were scheduled to arrive later in the afternoon! We called the phone # and they told us to take a Metro Car ride home and they would pay them the same money that they would have with their company.
It was an inconvenience, but we at least had the contact info with us to arrange a substitute driver.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip to Ireland with Friends
Reviewed By Irish Coast - Northville, MI | Traveled to Ireland | Europe
We had a delightful time traveling mostly the south-west portion of Ireland with close friends. Susan was very helpful arranging our flights, (returning non-stop from Dublin to Detroit!!!!!), securing our insurance, and booking a lovely hotel in Dublin. We loved the Morrison Hotel for its convenient location, excellent service and very comfortable accomodations.
The day before our departing flight to Ireland, there was a strike in Amsterdam, our connecting city, which caused a bit of panic. We were assisted by Susan's associate, as Susan was off that day, but Susan made sure to connect with us to be certain everything was in order, even though it was her day off. We appreciated her commitment to our needs.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Ireland 2025
Reviewed By GOBLUE46 - Northville, MI | Traveled to Dublin | Ireland | Europe
Susan was great to work with planning our trip to Ireland. From our initial meeting discussing flights, accommodations, and transportation options to the day before leaving flight cancellations, she was there to help us navigate issues and resolve the problems.
Thanks Susan!
Susan Balogh responded
"So happy you had a good trip! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
California Dreamin'
Reviewed By Sparty73 - Northville, MI | Traveled to California | USA
Enjoyed Yosemite, Sequoia National Park and more on yet another Globus tour. Susan turned us on to Globus, and we've done 5 trips (3 int'l) plus 2 with Avalon Cruises, their sister company. Globus tour directors take care of every detail, so all we do is have fun.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Viking Ocean Tour - Ancient Adriatic Adventure
Reviewed By The Dude - Ann Arbor, MI | Traveled to Greece | Europe
We love Susan! Very professional and helpful.
Susan Balogh responded
"Mad and Dee, glad you had a wonderful trip!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Viking British Isles Ocean Cruise
Reviewed By PGGG4007 - Northville, Michigan | Traveled to Norway | Europe
We are experienced international travelers, but have never used a travel agent. Our Viking Ocean Cruise from Norway through the British Isles was absolutely extraordinary.
Susan’s expertise took all of the unknowns away. This was our first cruise ever, and certainly won’t be our last. From the moment we left our home, to the time we returned, we received what I call the white glove treatment. Thank you Susan, you are the best. We appreciate all of your expertise and helpful guidance. The perks you added were the icing on the cake.
If you are reading this and considering traveling, use Susan. She is wonderful.
Susan Balogh responded
"Pam, so happy you and Greg had a fabulous vacation!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip
Reviewed By Susan - New Boston MI | Traveled to England | Europe
From start to finish the trip was perfect.
Susan Balogh responded
"So happy everything went well for you Tammy!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Aruba
Reviewed By Susan - Canton, MI | Traveled to Aruba | Caribbean
Everything was prefect! The hotel was exceptional, but the food could have been better.
It was extremely windy, but beautiful!
Susan Balogh responded
"Glad you had a great trip Joanne!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
recent trip
Reviewed By Awesome agent - Canton, MI | Traveled to St. Lucia | Caribbean
I really enjoyed my 60th birthday at the Royalton St. Lucia. They brought me a bottle of champagne, balloons, card and sweet treat. I would highly recommend this resort.
Susan Balogh responded
"Mary, thrilled you had a fantastic 60th birthday celebration in St. Lucia!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Carefree vacation with family
Reviewed By Bob - MI. | Traveled to Yucatan | Mexico
We had a wonderful time with out our kids and grandkids at an all inclusive resort (Xcaret) in Playa del Carmen Mexico. Susan was great to work with and the trip was worry free. All of the arrangements were exactly as promised and expected. Grateful for the experience! Looking forward to our next adventure.
Susan Balogh responded
"Bob and Judy, another wonderful trip with your family! Thanks for your continued business."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The most fun we have had at a resort!
Reviewed By Diane and Glenn - Ypsilanti MI | Traveled to Bahamas | Caribbean
We had Susan organize our travel to Paradise Island. We stayed at The Riu, an all adult, all inclusive resort. We were greeted with glasses of champagne!
This was the most fun we have had at a resort! The food was delicious and had many options as well as some options that were available 24hrs a day! The buffet had so many great choices! Not like some of the all inclusive resorts we have been. Different choices daily and always fresh fruit, vegetables and a fabulous salad bar. A lot of fresh seafood also. We had dinner at The Bahama (reservations required) we shared a steak and Lobster dinner along with mini crab cakes! So delicious.
Our hotel room
Had a wonderful view of the beach. We also had a nice size patio that we enjoyed.
The staff was very friendly and accommodating. One of our favorite activities was the pool (infinity)with the swim up bar. We even were a part of a promotional video that the Riu was filming!
Susan set up thru Viator, a sunset dinner cruise on a catamar
Susan Balogh responded
"So glad your trip was awesome!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
0
Reviewed By Rick - ypsilanti, MI | Traveled to Saint Lucia | St. Kitts and Nevis | Caribbean
0
Susan Balogh responded
"Glad you enjoyed Sandals Rick!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
fabulous
Reviewed By mrs.P - taylor ,mi. | Traveled to Basseterre | St. Kitts and Nevis | Caribbean
on celebrity Apex we loved our cruise experience, great weather, beautiful scenery, the room was great with the window! food and all staff were exceptional. you found us a great vacation! thank you
Susan Balogh responded
"So happy you had a wonderful cruise experience."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Christmas in Cabo
Reviewed By DDM19 - Plymouth, MI | Traveled to Cabo San Lucas | Baja California Sur | Mexico
We had an amazing time in Cabo! We enjoyed the all inclusive resort and participated in lots of fun activities!
Susan Balogh responded
"So glad you and the kids had a great vacation at Hard
Rock!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Much needed escape
Reviewed By Tamna - New Boston Michigan | Traveled to Aruba | Caribbean
We had a relaxing but yet adventurous trip. The resort was beautiful and the food was great. The staff were helpful and friendly. It was one of the cleanest resorts that we have stayed at
Susan Balogh responded
"Yes, the Riu resort in Aruba is a great value!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful family trip
Reviewed By Judy - Plymouth, Michigan | Traveled to St Lucia ~ South Africa ~ Africa
Susan was very helpful and patient especially considering I was planning a trip for 28
Susan Balogh responded
"Loved putting your multi-generalational trip together!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Spectacular Alaska with Cruise
Reviewed By Kat - Canton, MI | Traveled to Alaska ~ USA
Easy to work with, responsive to all our questions. Great advice for our trip.
Susan Balogh responded
"What a great destination Alaska is!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The trip was relaxing with lots of sun.
Reviewed By n/a - n/a | Traveled to San Juan ~ Puerto Rico ~ Caribbean
She was very knowledgeable and professional.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Christmas Markets
Reviewed By BarbieT - Plymouth, MI | Traveled to Regensburg ~ Germany ~ Europe
Susan was very helpful, though I wish she had asked about airline seating preferences. I prefer aisle seats because of my height.
Susan Balogh responded
"So glad you had a wonderful trip to the Christmas Markets."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The BEST Trip Ever!
Reviewed By Elaine - Northville, MI | Traveled to Galapagos Islands ~ Ecuador ~ South America
Susan was always prepared and very patient answering the many questions we had. She had been on the same trip previously, so that was helpful.
Susan Balogh responded
"I'm glad your experience in the Galapagos on Celebrity's Flora was fabulous! It's a unique area to explore the local flora and fauna."
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Nice cruise, Boston to Montreal.
Reviewed By Rick - Northville, mi | Traveled to Montreal ~ Quebec ~ Canada
She did all the work!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Book That Trip!!
Reviewed By Bri J - Canton, MI | Traveled to Negril ~ Jamaica ~ Caribbean
Susan was very responsive and helped me plan a last minute trip to Jamaica. I was overwhelmed by the online choices and asked Susan for some recommendations. She gave me several options for different locations and was very attentive to my budget and requests. The trip was amazing!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
The Sixth Continent
Reviewed By jc76 - Plymouth, Mi | Traveled to South America
Susan was great at getting back to you very quickly
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great Experience
Reviewed By Sandy - Plymouth | Traveled to Iceland ~ Europe
Susan has always been very efficient and very responsive.
Susan Balogh responded
"Always a pleasure to plan your trips!"
✓ I would recommend this agent to my family and friends.
4 of 8 people found this review helpful. Was this review helpful to you?YES|NO
Christmas Vacation
Reviewed By Nancy - Plymouth, Michigan | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Susan was very patient and understanding with us. She spent time with us on several visits to help us find and decide on a location and resort to spend our vacation. She did not try to sell us anything we weren't interested in but gave us options and pros and cons then let us decide. She kept us informed of schedule changes, was quick to answer any email/phone calls, put together all the paperwork, and informed us of what to expect at the Punta Cana airport. Thank you Susan. We'll be back when we plan our next trip.
Susan Balogh responded
"It was a pleasure to work with you!"
✓ I would recommend this agent to my family and friends.
19 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic find
Reviewed By Packed and Ready - Lansing, Michigan | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Among the many things I like about Susan, is how knowledgeable she is about interesting options for travel. I also appreciate how hard she works to ensure that we have the best trip possible -- particularly when we involve our entire family with diverse interests. We have now worked with Susan on several major, and quite different, trips and I'm looking forward to talking with her about our next adventure.
Susan Balogh responded
"Thank-you Judy! You are a joy to work with."
✓ I would recommend this agent to my family and friends.
19 of 40 people found this review helpful. Was this review helpful to you?YES|NO
Hawaii Islands
Reviewed By annettea - South Lyon MI | Traveled to Hawaii Island ~ Hawaii ~ USA
Susan was very helpful and knowledge about with planning our trip to Hawaii. I also liked that she went over the itinerary with me line by line and highlighted the important information for traveling.
Susan Balogh responded
"What a joy to make your dream vacation reality!"
✓ I would recommend this agent to my family and friends.
20 of 43 people found this review helpful. Was this review helpful to you?YES|NO