Heather Macaulay, Travel Agent in Brandon, MB

Heather Macaulay

Brandon, MB Travel Agent

Heather Macaulay

Brandon, MB · 6 Years of Experience

McPhail Travel, a Travel Leaders Network Affiliate Agency
5.0
(28)
100% Recommended
Heather was awesome! She always answered all of my questions in a timely manner! She offered great suggestions to make our trip memorable and... Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Walt Disney World, Italy, Orlando

Interests:

Disney Vacations, European Culture

About Me

Travel Consultant

At the top of St. Peter's Basilica in Rome
At the top of St. Peter's Basilica in Rome

Becoming a travel agent seems like a perfect match for me, combining my love for travel and in depth research of destinations will help me provide clients with great suggestions and information to book their unforgettable trips.

With working for a company like Walt Disney World it has provided me with strong customer service skills, which I strive to provide to each of my clients.

 A few locations that I can provide first hand knowledge of:

  • I was able to travel to Southeast Asia, visiting a few islands in Thailand, as well as explored throughout the country. Visited Angkor Wat in Cambodia, and travelled throughout Vietnam.
  • I solo travelled throughout Europe for three months, spending a month in Italy spending time in such spots as Rome, Tuscany, Lake Como, Sardinia, Verona, Cinque Terre, the Amalfi Coast and Venice. I also travelled to such places as Barcelona, Istanbul, Budapest, Vienna, Prague, Munich, Amsterdam, Paris, Nice, Copenhagen, Edinburgh, the Cotswolds, and London.
  • Recently I have gone on an amazing trip to Tanzania. We went on a 4 day camping safari, and also visit the beautiful island of Zanzibar.
  • Having a strong understanding of theme park vacations, I can provide you with insider knowledge of how best to plan your vacation to these parks that can help make your trip more enjoyable.

I have just started my career as a travel agent but my love for planning trips and researching the best possible options for my clients will help me provide the best customer service that I can.

I hope that I can create many long-lasting relationships with my clients and help them with any of their travel needs.

REVIEWS

Rating: 5.0
28 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 28 reviews

Perfect Family Vacation!
Reviewed By Amycee - Dauphin, Manitoba | Traveled to Orlando ~ Florida ~ USA
Heather was awesome! She always answered all of my questions in a timely manner! She offered great suggestions to make our trip memorable and fun! Her experience with Disney and Universal was extensive and helped us to plan the perfect trip :)
I would recommend this agent to my family and friends.
4 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Dream of a Life Time Trip!
Reviewed By Sarah S - Brandon Manitoba | Traveled to Florida ~ USA
I've worked with a couple different travel agents before and Heather's service BLEW them all out of the water. I will never work with anyone else again. She response fast to emails and keeps update to date on all the new travel protocols which to me is a HUGE help. Travelling right now with Covid restrictions changing every day is so stressful but Heather made sure I knew how to navigate my vacation, where to go, and when to get tested. Not to mention this same trip got cancelled a couple times due to restrictions and she helped cancel it get my money back, then re-book it when it was safer. She even made sure to check up on me several times through out my trip to make sure everything was going smooth. She really does care about you and doesn't give you "sugar coated answers" . She's truthful and honest. I recommend anyone who is thinking of travel, definitely give her a call/email!
I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Adventia before dementia 2026!
Reviewed By NJE - Pipestone, MB | Traveled to Auckland | New Zealand | Australia & New Zealand
We started our adventure in New Zealand! We had a friendly and very informative G adventure guide that showed us some very beautiful places on both the North and South Island. Our group in New Zealand seemed to jell right off the start so that was an added bonus. Our new G Adventure friends are still in contact with What's App or Facebook. I would say we were the least international traveled of our group but everyone was made to feel welcomed. We saw some of nature's most beautiful sites and made new friends ! We left all but one of our new friends and did the second part of our trip in Australia! Australia had been on our bucket list for many years. It was also a very memorial adventure. Australia is huge and has so many things to see and do. We only saw a small part of it in the 15 days. The Outback was an experience that I think we would only ever do once but we got to experience +40c temperatures while at our home in MB they were experiencing -40 C. I truly believe that traveling and experiencing new cultures is a wonderful privilege. With G Adventure's we got to experience so many things that we would not have thought to do if we had planned the trip on our own. I also truly believe that the more we see of the world the more we appreciate what we have right here in Manitoba Canada. I hope we stay in contact with our new New Zealand and Australia G Adventure friends, they help make our experience more memorable! We think Heather did a wonderful job of introducing us to G adventures and showing us options for the days before and after our G adventures tours. Thanks to Heather our trip went well from the when we left Winnipeg till we returned. Heather also checked in with us a couple of times during our trip to see how it was going.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great experience start to finish !
Reviewed By Carolyn - MB | Traveled to Cancun | Quintana Roo | Mexico
Heather was awesome, quick replies, easy to work with and very thorough! She gave us many options based on our requests! She kept in touch and made sure everything was smooth start to finish! Would definitely recommend her and we will be using her for all future vacations
I would recommend this agent to my family and friends.
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The Best Time in Florida!
Reviewed By Jen - Killarney Manitoba | Traveled to Orlando | Florida | USA
We had the best time on our trip! Heather is incredible! She helped plan our entire trip from the day we landed till we left. She answered all my emails and questions. I will be recommending Heather to all my family and friends and I will be using her for all our family trips to come.
I would recommend this agent to my family and friends.
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Certifications & Awards

Certified Universal Specialist
National Geographic Journeys Specialist
Kenya Authorized Travel Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
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