Hawai'i Destination Expert

View My Main Profile
Lia Pontarelli, Travel Agent in Cedar Rapids, IA

Lia Pontarelli

Cedar Rapids, IA Travel Agent
Super Agent

Lia Pontarelli

Cedar Rapids, IA · 5 Years of Experience

A full-service Travel Leaders Associate Agency
4.9
(62)
97% Recommended
Lia provided our family with several options to choose from, ranging from destination, transportation, excursions etc. Once we made our decision, Lia made sure all... Read More >
About
Reviews
Certificates & Awards
My Places
Travel Stories & Media
Client Testimonials

Areas of expertise

Destinations:

Hawaii, Maui Island, Kauai Island, Hawaii Island, Oahu Island

Interests:

Beach Vacations, Nature, Bucket List, Adventure, Animals & Wildlife

Suppliers:

Aulani, A Disney Resort & Spa, Funjet Vacations, Norwegian Cruise Line, Viator, UnCruise Adventures

About Me

Aloha! Hawai‘i is a destination that consistently ranks high on travelers’ bucket lists for a multitude of compelling reasons. From its world-renowned, sun-kissed beaches and lush, emerald-green landscapes to its awe-inspiring volcanoes and vibrant marine life, Hawai‘i offers an unparalleled blend of natural beauty and adventure. The islands are also renowned for their warm, welcoming people and rich, multifaceted history, making Hawai‘i not just a place to visit, but an experience to cherish. In every corner of the islands, you’ll find a harmonious blend of tradition and modernity, creating a dream vacation location that captivates the heart and soul of every visitor.

Personally, my love for the Hawaiian Islands inspired me to become a certified Hawai‘i Destination Expert through the Hawai‘i Visitors and Convention Bureau. This certification has deepened my knowledge and appreciation of the islands, allowing me to craft tailored travel experiences for every type of traveler. Whether you are seeking a romantic escape for two, a fun-filled family adventure for the whole ‘ohana, or a journey focused on culture and discovery, Hawai‘i can deliver. Each island—O‘ahu, Maui, Kaua‘i, Hawai‘i Island (the Big Island), Lana‘i, and Moloka‘i—has its own distinct character, landscapes, and unique attractions. From the cosmopolitan flair of Honolulu to the rugged, untouched beauty of Moloka‘i, there is truly something for everyone.

There’s truly no limit to the unforgettable experiences you can have in Hawai‘i. You could spend a morning snorkeling in crystal-clear waters, surrounded by schools of colorful tropical fish and graceful sea turtles gliding past coral reefs — an absolute favorite for ocean lovers! For thrill-seekers, zip lining through lush rainforest canopies offers a rush of adrenaline and breathtaking panoramic views of waterfalls and valleys below.

History buffs will love visiting Iolani Palace in Honolulu, the only royal palace in the United States, where you can walk the same halls once graced by Hawaiian monarchs and gain a deeper appreciation for the islands’ rich cultural heritage. Or, if you’ve ever dreamed of riding the waves, take a surfing lesson from local instructors and experience the joy of standing up on your first wave along the golden shores of Waikiki.

For a day of adventure, embark on the Road to Hana on Maui — a scenic drive filled with winding roads, dramatic coastal cliffs, hidden waterfalls, and lush rainforests. On the Big Island, you can hike across ancient lava fields and explore fascinating lava tubes, witnessing firsthand how the islands were born from fire and sea.

Don’t miss the chance to immerse yourself in Hawaiian culture at a traditional lu'au, where you can savor slow-roasted kalua pig, fresh poke, and sweet haupia while learning to dance the hula under a starlit sky. For food lovers, every island offers something delicious — from roadside shave ice and fresh pineapple to high-end farm-to-table dining featuring local ingredients.

Nature’s grandeur is everywhere: take in the towering cliffs of the Na Pali Coast on Kaua‘i, their emerald ridges plunging into turquoise waters, or paddle along serene rivers while kayaking through mangrove forests and secret lagoons. And if you visit during the winter months, prepare for a once-in-a-lifetime sight — whale watching, as majestic humpback whales breach and play in the warm Pacific waters.

Every moment in Hawai‘i offers something magical — whether you’re chasing adventure, soaking in natural beauty, or connecting with the islands’ deep-rooted traditions and aloha spirit.

One great way to see Hawai'i is on the Norwegian Cruise Line inter-island cruise. This gives you a chance to fly directly into Hawai'i and spend the entire week visiting 4 of the islands, versus sailing from the mainland and spending those extra days at sea.  We took the whole family on this for Thanksgiving one year and everyone from grandma to my young nieces had an amazing time! 

There is so much to do and beauty to see that after your first trip to Hawai‘i, you’ll just want to keep coming back. Each island holds its own unique charm, and every visit reveals something new — another waterfall to discover, another beach to explore, another sunset to fall in love with.

REVIEWS

Rating: 4.9
62 reviews
97% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 62 reviews

International travel without the stress
Reviewed By Sherm - Cedar Rapids, Iowa | Traveled to Ambergris Caye ~ Belize ~ Central America
Lia provided our family with several options to choose from, ranging from destination, transportation, excursions etc. Once we made our decision, Lia made sure all details were covered and verified all arrangements prior to our departure. Lia made sure all aspects of our adventures went as planned and communicated any changes (including last minute changes) in a timely manner. Lia was fun to work with and her expertise in travel gave us full confidence, relieving us of any vacation planning stress. Lia is awesome to work with!!
I would recommend this agent to my family and friends.
10 of 11 people found this review helpful. Was this review helpful to you?YES|NO
Trip to Alaska
Reviewed By JT - Riverside, Iowa | Traveled to Alaska ~ USA
Lia was fantastic to work with! Her communication was timely and informative. Payments were explained thoroughly and options were given.
She accommodated our requests and truly made our dream trip come true. Lia was available to ask questions even during our travels and followed up to inquire about our experience. We will definitely use her again for big trips!
I would recommend this agent to my family and friends.
6 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Highly satisfied!
Reviewed By Jen - Washington, IA | Traveled to Riviera Maya ~ Quintana Roo ~ Mexico
Lia took time to find out what we were looking for in a vacation and then provided us with many options and choices. She answered all of my questions promptly and made our vacation planning a breeze! I had a concern with an excursion while on my trip and she responded immediately and was right there to help!
I would recommend this agent to my family and friends.
6 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Best Honeymoon Experience!
Reviewed By Alisha - Marion, Iowa | Traveled to Nashville ~ Tennessee ~ USA
Lia did a great job helping me plan my honeymoon to Nashville. She provided us with different options based on type, our interests and price. She was very diligent in her follow up when I was the one dropping the ball! The trip was so smooth and she helped make it a trip to remember. I would highly recommend you working with her to make your life that much easier!
I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Magical Disney Experience
Reviewed By Kelli - Cedar Rapids, IA | Traveled to Florida ~ USA
From the very beginning Lia was great to work with. She accommodated to our work schedules to first sit down and work with us to really determine what we wanted to get out of our trip. I got quick responses when I would email her questions and she really made me relax and just put my mind at ease that everything was going to be taken care.
I would recommend this agent to my family and friends.
6 of 7 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
Trusted Travel Advisor: A Trusted Travel Advisor credentials, resources and global connections translates to today’s consumer in respectful interactions, confidentiality, knowledge, and client advocacy of travel services provided in parallel with building long lasting client relationships that builds with each interaction.  A Trusted Travel Advisor knows their client better than the client may know themselves and puts those polishing touches on each travel collaboration.
NCL University - PHD Degree
NCL University - PHD Degree
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure
UnCruise Certified Adventurist
UnCruise Certified Adventurist
Viking Oceans Expert
Viking Oceans Expert
Hawai'i Destination Expert

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Hawai'i
View Album

    Client Testimonials

    Surprise Alaska Cruise
    Lia helped me plan the ultimate surprise vacation cruise to Alaska for my dad. She was so helpful and knowledgeable with all of my questions and really went the extra mile to help us with a flight issue. I would highly recommend Travel Leaders/ Destinations Unlimited when planning your next trip! I look forward to working with Lia again when planning my next adventure!
    Erin W. - Cedar Rapids, Iowa
    BESbswy