Australia, New Zealand, S. Pacific & Japan Expert

View My Main Profile
Carol Horner, Travel Agent in Virginia Beach, VA

Carol Horner

Virginia Beach, VA Travel Agent

Carol Horner

Virginia Beach, VA · 25+ Years of Experience

A full-service Travel Leaders Associate Agency
5.0
(62)
100% Recommended
Carol is so knowledgeable and organized. She is very detail oriented. We had a complicated itinerary and she was on top of every single aspect of... Read More >
About
Reviews
Certificates & Awards
My Places
Travel Stories & Media
Client Testimonials

Areas of expertise

Destinations:

Australia, New Zealand, Tahiti, Bora Bora, Japan

Interests:

Luxury, Honeymoons, Couples & Romance, Luxury Cruises, Adventure

Suppliers:

Pleasant Holidays, Viking, Travel Answers, Inclusive Collection – World of Hyatt, Paul Gauguin

About Me

Moorea
Moorea

By the time I was married, my husband and I decided to purchase our own agency, and we have dedicated our careers to helping people taking fantastic luxury vacations to incredible destinations across the globe. We have instilled a love of travel in our children as well, all of whom have studied and lived abroad, and also planned destination weddings. I am a specialist in the following destinations: Australia — I have traveled to this destination three different times, exploring both coasts of the continent. This is a destination that seems out-of-reach for many people, but I help my clients realize that it's not difficult at all to enjoy this trip of a lifetime. The South Pacific — I love to help my clients explore this diverse and beautiful region. I've taken many trips, but my favorite one was a trip to Tahiti with my husband. We stayed in over water bungalows, received breakfast via canoe delivery, and even incorporated a 7-day cruise around the Polynesian Islands into our itinerary. When you book with me, you know that you have an agent who will be by your side throughout the entire experience. I am known for my expert communication skills. I stay in touch with my clients from the first moment they contact me to begin planning until they return home from their vacation. I am extremely accessible. Recently, one of my clients contacted me to say that she left some jewelry at a hotel in Budapest and asked if I could help her retrieve it. I was able to contact the hotel and ask them to ship the jewelry back home, allowing my client to relax and enjoy the rest of her adventure. Life is too short. Take the trip. Buy the shoes. Drink the wine. And contact me to begin planning your next unforgettable trip!

Our amazing Tahiti Experience on the Paul Gauguin

During our time aboard the m/s Paul Gauguin we took advantage of the extensive selection of facilities and services. With a variety of luxurious amenities and unique activities, your days aboard ship are sure to match the splendor of your stunning surroundings. On board The Gauguin experience the natural and cultural history of the destination through a lecture with one of our on-board naturalists. Enjoy your meals at your leisure at stellar, on-board restaurants, and spend your evenings relaxing and enjoying entertainment in our lounge. Whether you choose to indulge your body, mind, or spirit, you’re sure to find an activity to match your passion on The Gauguin.

REVIEWS

Rating: 5.0
62 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 62 reviews

Our European Grand Slam Dream Trip
Reviewed By Mike and Ellen - Virginia Beach,Virginia | Traveled to Europe
Carol is so knowledgeable and organized. She is very detail oriented. We had a complicated itinerary and she was on top of every single aspect of our trip. She is personable and has a great sense of humor. It was a pleasure to work with her from start to finish. Can’t wait to plan another trip with her !!
I would recommend this agent to my family and friends.
49 of 67 people found this review helpful. Was this review helpful to you?YES|NO
Absolutely loved our trip!
Reviewed By Linda - Richmond, Virginia | Traveled to Baltic Sea ~ At Sea ~ At Sea
Very knowledgeable about our cruise and was able to guide us in the right direction. She was coordinating us with friends, and she did a very good job making everything go smoothly for us. This wasn't easy.
I would recommend this agent to my family and friends.
41 of 61 people found this review helpful. Was this review helpful to you?YES|NO
Best travel agent ever.
Reviewed By The Gordons - Virginia Beach, VA | Traveled to Europe
We have used Carol as our travel agent for many years and have referred many friends to her. Carol has always gone above and beyond with her help, her advice and her dedication to making your trip both easy and memorable.
Carol Horner responded
"Thank you for the review. It has certainly been a pleasure to work with you and your family over the years. Carol"
I would recommend this agent to my family and friends.
79 of 138 people found this review helpful. Was this review helpful to you?YES|NO
Anniversay trip
Reviewed By Kathy - Chesapeake, VA | Traveled to San Pedro ~ Belize ~ Central America
Carol and her team are always very easy to work with. They are professional and are very comprehensive with all the details when booking our travel arrangements. I have utilized her services for many years and will continue to do so in the future.
Carol Horner responded
"After all your instagram pics and videos makde me put Belize on my short list. Always love working with you both! Carol"
I would recommend this agent to my family and friends.
48 of 77 people found this review helpful. Was this review helpful to you?YES|NO
Our Wonderful Travel Agent
Reviewed By Beau - Norfolk, VA | Traveled to Costa Rica ~ Central America
Carol is wonderful!!! Her planning and suggestions for travel are just what we needed... Her planning is complete and we know exactly where to go and what to expect. She has excellent ideas and alternatives for seeing a different place.
But when something goes unexpected she is right there to assist and solve the problem..She know when you are suppose to take off and land and if there is a glitch you can count on your email to "bing" with a question from her on your status and follow up solutions. We once missed a tour due to the in country agency mistake and she got our money back.
We have recommended her to our traveling friends and they have all had the same great experience.
You may think that just a travel guide book is enough but you will be missing
some great experiences if you don't talk to Carol and see what her ideas of what additional things to see and do.
Carol Horner responded
"Thank you so much for your kind review. I have enjoyed all the vacations I have planned for you and your family and look forward to the upcoming ones. You know you can always count on me. Carol"
I would recommend this agent to my family and friends.
81 of 143 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
Certified Leisure Travel Specialist: During this certification program Travel Agents study several key components including: Sales and Service, Cruise Sales, Destination and Lifestyle Knowledge,  Programs and Preferred Supplier Knowledge. This is a two year study program.
A Honeymoon Wishes Agent provides the only full service honeymoon registry for couples that expect a higher standard for their wedding.
Travel Leaders Agency of the Year recipient 2X
Travel Leaders Agency of Excellence for 17 years

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Travel Stories

Japan - Tokyo to Hiroshima

Japan from Tokyo to Hiroshima including Hakone (Mt. Fuji) and Kyoto was an exciting adventure in natural beauty, history and religion....
Read more

Stop off from Milford Sound to Queenstown

Adventure In New Zealand "Land Of The Long Cloud"

New Zealand has always been on my bucket list, and finally that adventure has come true. My husband and I arrived in Auckland in conjunction with a Travel Leader International Summit.We stayed at The Langham Hotel a short distance to the Auckland waterfront district. The next few days we explored the city including the Auckland University area, ...
Read more

Client Testimonials

Our Favorite Award Winning Travel Agent
We leave most of our travel headaches to our favorite, award-winning travel agent, Carol Horner at Travel Leaders in Virginia Beach. Carol, an old friend and professional travel agent has managed dozens of trips for us from her agency in Kempsville. Carol and Travel Leaders are good at what they do and she has access to discounts and deals we normal people don’t usually see. I like having her on my side when travel-related issues rear their ugly head.
Mark K. Chesapeake VA
BESbswy