Perfect Family Trip for Young Kids
Reviewed By Jessica - Findlay, OH | Traveled to Bahamas | Caribbean
Katie helped us book our first Disney cruise. It was somewhat last minute, and she was able to find us a great cruise. She helped us figure out neccessary travel documents, booked us transit from the port to airport with car seats, and guided us on all the little details. It made it feel so simple... we just had to worry about packing and showing up.
Katie Gustafson responded
"I'm so glad you had a wonderful first Disney cruise and that the process was made simple for you-which helps relieve a lot of stress when traveling with small children! Looking forward to working with you again in the future!"
✓ I would recommend this agent to my family and friends.
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Amazing customer service
Reviewed By Deb and Doug - Indianapolis, IN | Traveled to Hawaii | USA
We had an amazing experience working with Katie on our recent trip to Hawaii. She went above and beyond to help us schedule our cruise as well as excursions for the different islands. She also researched and verified we received all available incentives with NCL cruise line.
During our trip, we unfortunately experienced a trip interruption. Thanks to the travel insurance she had originally arranged for us, we were covered - but she didn't stop there. She personally helped walk us through our return options and the entire claims process. Having Katie navigate the very stressful situation from thousands of miles away was priceless.
Her professionalism, attention to detail, and ongoing support from start to finish truly made a huge difference. We would highly recommend her to anyone planning any type of vacation - whether it be land or sea!
Katie Gustafson responded
"Thank you for you kind words and I'm glad I was able to help ease a stressful situation! I'm glad we had you covered with travel protection and I look forward to working with you again soon!"
✓ I would recommend this agent to my family and friends.
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Was an awesome, smooth trip!
Reviewed By McDoug - Danville, IN | Traveled to Hawaii | USA
Katie goes above and beyond. Even while on our trip, checking in and rebooking excursions that were cancelled. She was in it nonstop. Way beyond our expectations!
Katie Gustafson responded
"Thank you for taking time to leave a review! I'm so glad we were able to pivot when needed to keep things moving smoothly as possible. Can't wait to plan the next one with you!"
✓ I would recommend this agent to my family and friends.
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Best Vacations Ever!
Reviewed By KZ - Indianapolis, Indiana | Traveled to Mexico
We have worked with Katie several times to book us some really amazing getaways and cannot recommend her enough. She is incredibly communicative from start to finish and makes the entire planning process feel seamless and stress-free.
One of the things we appreciate most is her ability to provide excellent resort options that align perfectly with the budget range we give her. She consistently offers thoughtful choices that make us feel confident we’re getting great value without sacrificing quality.
If you’re looking for someone who is organized, responsive, detail-oriented, and genuinely invested in creating the best travel experience for you, she is the one!
Katie Gustafson responded
"Thank you for taking the time to leave a detailed review! I'm glad I helped make this a stress-free getaway and gave you such peace of mind. I look forward to working with you again soon!"
✓ I would recommend this agent to my family and friends.
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Great Family Trip- FUN had by ALL
Reviewed By Graceful - Oquawka, Illinois | Traveled to Florida | USA
We took a quick trip to the Panhandle of Florida for my dad's 70th birthday, all ELEVEN of us. Katie worked hard to bring options that matched our timeframe, physical limitations and interests. She was great!
Katie Gustafson responded
"I'm so glad I was able to exceed your expectations and find the perfect match for your family's specific needs! Looking forward to working together again in the future."
✓ I would recommend this agent to my family and friends.
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Our First Disney Trip
Reviewed By LuciS - IN | Traveled to Walt Disney World | Florida | USA
I have many great memories of Disney World as a child, but taking my own children 25+ years later, I knew a lot had changed. I had never stayed on property, I had never use the app, and I had just recently heard about lightning lanes.
I did not want to miss out on anything that would be helpful for maximizing our time and fun during our trip. This is when I realized I needed help. After learning that Katie was a travel agent and could help with our Disney trip, I reached out to her. She answered all of the questions I had and couldn’t find the answers to on the website. Reading blogs, and watching YouTube videos are time consuming and you never know if you can trust them fully. Katie was timely with her responses to my questions and also helped us find the right accommodations for our needs. She never pushed for us to add anything on to our package, just gave information. I never felt pressured only informed. I would definitely recommend her for any future travel plans. I also will use her again for our future vacations as she is knowledgeable on other destinations besides Disney.
Katie Gustafson responded
"I'm so glad I was able to help you create Disney magic for your kids and make new memories! I'm excited to help plan another memorable getaway with you soon!"
✓ I would recommend this agent to my family and friends.
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The trip of a lifetime!
Reviewed By Z & D - Indianapolis, IN | Traveled to Italy | Europe
I waited 40 years to go back to Europe and thanks to Katie it was an unforgettable experience! Her attention to detail and her responsiveness made all the difference! She listened to what we wanted to accomplish and offered options and suggestions that were right on target. She is aweome!
Katie Gustafson responded
"I'm so happy your dream of returning to Europe was a successful trip! Thank you for your kinds words and I'm honored to have been a part of planning this special vacation!"
✓ I would recommend this agent to my family and friends.
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Trip to Alaska
Reviewed By Robinsons - Danville, Indiana | Traveled to Alaska | USA
Katie was quick to respond to any questions I had. She took care of the planning just like I expected and was there to give advice and suggestions to the many unknowns I had regarding the details of this trip. She definitely removed the anxiety I could have felt in the preparation of this adventure.
Katie Gustafson responded
"I'm so glad I was able to help put your mind at ease! I was glad to answer all the questions and help make your Alaska adventure seamless. I hope we can plan something again in the future!"
✓ I would recommend this agent to my family and friends.
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Unforgettable Luxury Aboard MSC Seashore Yacht Club
Reviewed By Cruise4Fun - Illinois | Traveled to Bahamas | Caribbean
Our vacation with MSC Seashore Yacht Club was one of the most relaxing and beautiful experiences we've ever had. From the moment we arrived, we were treated to outstanding service, breathtaking views, and delicious food at every turn. Katie had everything perfectly booked, allowing us to simply relax and enjoy every moment. The Yacht Club truly elevates cruising to a whole new level of comfort and elegance. We will definitely be booking another MSC Yacht Club experience again!
Katie Gustafson responded
"Thank you for your kind words and I'm glad you had such excellent service! Can't wait to work with you on the next one!"
✓ I would recommend this agent to my family and friends.
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A Bucket List Trip
Reviewed By DeeS - Coatesville, Indiana | Traveled to London | England | Europe
Katie is so wonderful at her job, from setting down with us during planning then to make that dream come true was above what one could expect! Even when a hiccup happened because we let our guard down, she was right by our side helping us navigate next steps. I won't plan another trip without her! In fact she's already helping us plan a fall trip!
Katie Gustafson responded
"I'm so glad your bucket list trip was a success and exceeded your expectations! I am grateful to have been a part of making those dreams a reality and am excited to continue working with you."
✓ I would recommend this agent to my family and friends.
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MSC World America ~ May 17-24, 2025
Reviewed By Lori Hiatt - Plainfield, In | Traveled to Roatan | Honduras | Central America
This brand new ship is stunning. My husband and I have now been on 5 MSC cruises and it's as awesome as MSC Seascape ( personal favorite ) in many ways. New restaurants on floor 5 is a pizza/ burger one that's casual and had ice cream too.
Katie went beyond on her expertise sending emails often checking on us for questions, reminding us to make sure things were done leading up to the cruise. She's great at communicating, knowledgeable on cruising, friendly, and caring ~ we have used her twice and she's now * our travel advisor* for all of our vacations.
Katie Gustafson responded
"I'm so glad you had a great time and my service exceeded your expectations! Looking forward to continuing to work with you in the future!"
✓ I would recommend this agent to my family and friends.
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Awesome anniversary cruise
Reviewed By Seriously?123 - Yale IL | Traveled to Nassau | Bahamas | Caribbean
She was plenty of help and great insight. Always available.
Katie Gustafson responded
"I'm glad you found my planning services helpful and that you had a great time on your anniversary trip! Looking forward to planning your next adventure!"
✓ I would recommend this agent to my family and friends.
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Honeymoon Beach Vacation
Reviewed By RHBK2025 - Springfield, IL | Traveled to Saint Lucia | St. Kitts and Nevis | Caribbean
Katie is a wonderful travel agent. I have used her several times in the past and recently used her to book our honeymoon in Saint Lucia. I usually give Katie a description of what I am looking for in a vacation and she always seems to find the perfect spot. She suggested we use the Butler Elite package at our sandals resort for the ultimate relaxing honeymoon and she was right. It definitely made the trip more enjoyable and relaxing. She will send reminder emails making sure paperwork before the trip is filled out to make traveling a breeze. It was a nice gesture to receive a text from her at 3am the morning of our flight making sure we had made it to the airport. Would highly recommend using Katie to book your next trip!
Katie Gustafson responded
"I'm so glad everything exceeded your expectations! It has been a pleasure working with you on this, and past trips, and I'm looking forward to the next one!"
✓ I would recommend this agent to my family and friends.
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Honeymoon
Reviewed By Tilly Todd - Indianapolis, Indiana | Traveled to Ocho Rios | Jamaica | Caribbean
We had a great time at couples tower isle resort. Katie made it very easy to understand all the opportunities our resort offered and provided much needed guidance on the traveling experience all together. We couldn’t have enjoyed ourselves nearly as much without her.
Katie Gustafson responded
"Tilly, I'm so glad to hear you had a wonderful time celebrating your honeymoon and the value you found in using my planning services! I look forward to working with you again!"
✓ I would recommend this agent to my family and friends.
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Amazing cruise experience thanks to our planner!
Reviewed By Julie J - Avon, Indiana | Traveled to Bahamas ~ Caribbean
Katie was phenomenal, very attentive to our needs and very quick to respond to questions we had the entire time.
Katie Gustafson responded
"Thank you, Julie! It was pleasure working with your family!"
✓ I would recommend this agent to my family and friends.
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First Family Cruise, won’t be the last
Reviewed By Kelly - Avon, Indiana | Traveled to CocoCay ~ Bahamas ~ Caribbean
It was a pleasure working with Katie to plan my families first cruise. I gave her some guidelines and she did all the hard work and explained everything really well. She answered all my questions. Also, when the cruise ship was delaying our departure she made sure I knew even though she was out of the country at the time. My family wants to do that for vacation again.
Katie Gustafson responded
"Thank you for taking the time to leave a review and I'm so glad I was able to make your vacation planning a stress-free experience! Looking forward to working with you again!"
✓ I would recommend this agent to my family and friends.
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The best sweet 16!!
Reviewed By Bec - Illinois | Traveled to Bahamas ~ Caribbean
I have been wanting to do a surprise trip for my daughter’s 16th birthday. I reached out to Katie and she took care of everything!!!! I had zero worries because she communicated everything with me and made me feel very comfortable! I am a high anxiety person and I didn’t have to stress because she was always there when I had any questions! Super thankful!
Katie Gustafson responded
"I was so happy to be a part of planning your daughter's Sweet 16 surprise! I'm glad I could make your experience a relaxing, worry-free planning process and I look forward to working with you again!"
✓ I would recommend this agent to my family and friends.
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