Our honeymoon
Reviewed By Rebecca & Chris - Green Bay, WI | Traveled to St. Lucia | Caribbean
The thought of planning and booking a honeymoon in the midst of doing all the work for our wedding was daunting. We told Lucy where we wanted to go and when and that was it, she took care of EVERYTHING. When it came to picking a resort, she gave us 2 options but made picking super easy by giving us clear and concise information for both. The resort we chose, Ladera, was AMAZING. It was exactly the kind of place we were looking for. It was so nature focused and the staff was incredible. We decided to stay in Atlanta overnight on the way to and from St. Lucia because of flights and Lucy arranged everything. She booked a nearby hotel, ensuring that they had timely shuttles to and from the airport and gave us "things to do" in Atlanta. She always kept us in the loop with clear and timely communication throughout planning and was always so quick to respond when we had questions. Our honeymoon was perfect and everything went smoothly and we have Lucy to thank for that.
Lucy Nelson responded
"Thank you so much for your wonderful review of my services! It was truly a pleasure working with both of you to plan this trip. I’m thrilled to hear that you loved the resort and that it was exactly what you were hoping for. From the beautiful setting and incredible views to the attentive staff, it’s one of my favorites as well.
Next trip, we'll skip Atlanta!
It was such a joy helping you plan your honeymoon, and I look forward to working with you again in the future.
Lucy "
✓ I would recommend this agent to my family and friends.
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Most Luxurious 10 Days of my Life
Reviewed By Mary Rita - Minneapolis, MN | Traveled to Los Cabos | Baja California Sur | Mexico
Spent 10 days at Los Cabos, Mexico. I went solo, so wanted to be sure I felt safe, which I totally did. It seemed like absolutely anything I might want, someone on staff would figure out how to get it for me.
The whole place, Grand Velas, was fabulous.
Lucy Nelson responded
"Thank you for this great review! Grand Velas is a wonderful resort and I am glad I could have everything set up for you in advance of your arrival so all you had to do was relax. Can't wait to work on next years trip!
Lucy
Simply Travel"
✓ I would recommend this agent to my family and friends.
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Australia trip
Reviewed By AgentFan25 - Port Douglas, Cairns and Sydney | Traveled to Australia | Australia & New Zealand
We used Lucy to help plan our trip to Australia, and she was absolutely amazing! Very knowledgeable of the country and very timely in communication! She had our whole itinerary planned down to the very last detail! I would advise not trying to plan your own trip as our trip would not have been as amazing as it was without her advice and assistance! Highly recommend!!!
Lucy Nelson responded
"Thank you for the wonderful review of my services! I am so happy you enjoyed your trip and all the special things I arranged for you to do and see. Australia is a big country and I didn't want you to miss anything. I know you created memories that will last a lifetime.
It was a pleasure working with your family and look forward to planning the next trip with you.
Lucy"
✓ I would recommend this agent to my family and friends.
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Our Trip to Italy
Reviewed By best trip ever - Braintree, Massachusetts | Traveled to Italy | Europe
Lucy was incredible from the beginning to the end of our unbelievable, awesome trip to Italy. We were clueless, but she shared her expertise, guided us in the right direction, took care of all the details, and made our trip planning effortless. After speaking to many of our fellow tour group members, we realized just how much stress Lucy removed from our trip and how efficiently she handled many details. Thank you, Lucy.
Lucy Nelson responded
"Judith and Anthony
Thank you so much for your kind words! It was an absolute pleasure helping you. I'm so glad to hear that you had an unforgettable experience and that everything came together smoothly.
Travel should be exciting and stress-free, and knowing that I was able to help make that possible for you means the world to me. I am thrilled that the trip exceeded your expectations.
If you ever need help planning your next adventure, I’ll be happy to assist!
Sincerely,
Lucy"
✓ I would recommend this agent to my family and friends.
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Australia Anniversary Trip
Reviewed By Craig - Green Bay, WI | Traveled to Australia | Australia & New Zealand
Flights, tours and accommodations were all fantastic. All shuttles were on time and ready for us.
If you said I could have a better trip than this one, I wouldn't believe you. Everything was so wonderful. Lucy truly set us up on an amazing adventure
Lucy Nelson responded
"Thank you so much for the wonderful review of my services. I was happy to find a perfect fit for you and arrange the trip so you had a seamless experience. Australia has so much to offer and I wanted you to see all the best parts on this first time visit. I hope there will be a return trip so you can see even more.
It was a real pleasure working with you both and I look forward to assisting you in the future.
Thank you, Lucy "
✓ I would recommend this agent to my family and friends.
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Great Planning for Two Great Trips
Reviewed By Bob & Cindy - Eagan, MN | Traveled to Greece ~ Europe
Lucy is a joy to work with on all the details for major trips. We have used her for trips to Australia/New Zealand and Greece and both trips were perfect at every step. She not only made sure every part of both trips were properly scheduled, she even managed to get us a free upgrade.
Lucy Nelson responded
"Thank you Bob & Cindy! The Australia trip was a wonderful family experience for you and now we have the Greece trip memories that we can add to the list.
As always, it is a real pleasure to work with you on these fantastic trips and appreciate the review you offered on my services.
Can't wait to start planning the next trip with you and the family.
"
✓ I would recommend this agent to my family and friends.
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Flawless Trip to Switzerland
Reviewed By Will - Lakeville, MN | Traveled to Switzerland ~ Europe
Everything from the planning process to the flight home was flawless. Using Lucy eliminated every single hiccup you might expect to encounter on a vacation to a country you have never visited. We have used her in the past and will use her again.
Lucy Nelson responded
"Thank you! I am so happy that you loved the Switzerland Trip. It was a pleasure working with you both! I look forward to our next planning session! "
✓ I would recommend this agent to my family and friends.
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Such a wonderful experience!!
Reviewed By Kent - Shakopee, MN | Traveled to Berlin ~ Germany ~ Europe
Lucy was very responsive to our lack of knowing what we wanted out of our trip. She was able to put together a wonderful vacation with tour guides that really made the trip enjoyable. We threw a late curveball at her when a few days before the trip our daughter injured her foot. Lucy made sure the airline, transfers, and tour guides were all aware and that they would accommodate her injury.
Lucy Nelson responded
"Thank you Kent and Marti! It was a pleasure working with your family on this exciting trip. I love to create trips with memories that last a life time! I am so glad that your daughter was able to still do everything on the trip despite her injury. It is part of my job working with you to take care of special circumstances, I am so glad that it all worked out.
Look forward to planning the next family trip!
Lucy "
✓ I would recommend this agent to my family and friends.
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The trip of our lifetime.
Reviewed By Snack - Gaylord, Mn | Traveled to Italy ~ Europe
Lucy planned a great trip for us. She took what we wanted to see and made a great, easy to follow plan to do everything we wanted. Always there to answer our questions.
Lucy Nelson responded
"It was a pleasure working with all of you on this fabulous trip! Greece and Italy are two of my favorite countries! I am so glad you enjoyed the trip and the services I provided. I can't wait to do the next one!"
✓ I would recommend this agent to my family and friends.
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Had It All
Reviewed By Gets Around - Shawano, WI | Traveled to Europe
Lucy made you feel like you were her only client. She had me feeling completely confident that everything would be in order
Lucy Nelson responded
"Pat
Thank you for this review! I know you had worked with some other travel agent before and had a terrible experience. I was so happy to put together a wonderful trip that matched up with all your requests. Sorry we had to work at finding something else when the original one was cancelled but I did find something that was very close and it ended up being a winner.
I can't wait to work with you on another trip! I am here when you are ready.
Thank you!
Lucy Nelson
Simply Travel"
✓ I would recommend this agent to my family and friends.
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Best of Germany tour
Reviewed By DW - Green Bay, WI | Traveled to Germany ~ Europe
Lucy was referred to me and has proven to be a wonderful travel agent to work with. With relatively short notice, she was able to book a Germany/Austria vacation for my daughters, mother-in-law and me. When Trafalgar canceled our first booking (due to low numbers), Lucy quickly found several other options that suited what I was looking for in my goals to bring my daughters to Germany- and within the same needed timeframe! When I had questions, Lucy was able to answer my questions either via phone conferences or over email. She was thorough with her responses and what would be expected before and during the trip. I had such a great experience that within 3 weeks of returning from Germany I have reached out to her again! This time for Spain with my son!
Lucy Nelson responded
"Denise
Thank you for this wonderful review of my services. It was a true pleasure working with you and your family.
I can't wait to plan the Spain adventure!.
Thank you!
Lucy Nelson
Simply Travel"
✓ I would recommend this agent to my family and friends.
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An outstanding trip
Reviewed By Jennie - Des Moines, Iowa | Traveled to New Zealand ~ Australia & New Zealand
Traveling halfway around the world was intimidating. Lucy was really good to work with -- before, during, and after our trip. We were traveling to New Zealand for a conference for a week, and wanted to spend an additional 7-10 days seeing the rest of the country. With an initial interview and follow-up emails, Lucy put together an itinerary that addressed our interests (wine tours, Hobbiton, food) as well as places we wouldn't have thought of ourselves (glow-worm caves! sheep shearing!) and have-to-see NZ sights (Milford Sound, a powhiri, Lake Wakatipu). We didn't want to drive, so she was able to find us car service to and from hotels and airports. And when plans didn't quite work out (BTW, there was a cyclone while we were there!), she kept us informed and worked to get monies remitted where appropriate. The travel documents we received were easy to follow, complete, and included links to possible places to eat in each city. We felt that we were in good hands with Lucy N
Lucy Nelson responded
"Thank you for the positive review, I am speechless!
Our collaboration on the trip made sure we included all the must haves and some of the lesser known. Such a pleasure to have you work hand in hand with me to create the perfect itinerary. Even though you had a cyclone while traveling, none of the trip was really interrupted or missed.
I truly appreciate the kind words. It was a wonderful experience working with both of you and I can't wait to start planning your next adventure.
"
✓ I would recommend this agent to my family and friends.
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Best Trip Ever
Reviewed By Retired Travelers - New Hope, MN | Traveled to Australia Australia & New Zealand
Lucy is very easy to work with, she listens to what you want to help with your travel experience. We traveled for a month. She scheduled hotels, transportation while in country and small group day tours. We traveled through the eastern half of Australia. Everything went flawlessly.
Lucy Nelson responded
"It was a pleasure working with you on recent trips and especially Australia. You had an incredible trip filled with exceptional experiences and memories to last a lifetime.
I look forward to working with you again on the next great adventure!"
✓ I would recommend this agent to my family and friends.
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Our Greatest Trip
Reviewed By Peter and Mary - Champlin, Minnesota | Traveled to Galapagos Islands ~ Ecuador ~ South America
Lucy is terrific. Thorough, detail oriented, personable. She set us up with the trip of our lives
Lucy Nelson responded
"Thank you Mary and Peter! The Galapagos is an incredible destination and I have created many trips for clients there. Always a pleasure working with you and I look forward to our next great adventure!"
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Alaska Family Vacation
Reviewed By Mary - Green Bay WI | Traveled to Alaska ~ USA
Lucy is such a great travel agent. She was very in tune to our needs to help us have a great family vacation. She was great at reminders or sending us updates. We really appreciated her attentiveness.
Lucy Nelson responded
"Thank you Mary! It was a pleasure working with you for your Anniversary Family cruisetour to Alaska."
✓ I would recommend this agent to my family and friends.
3 of 6 people found this review helpful. Was this review helpful to you?YES|NO
The Best Trip Ever
Reviewed By Philip - Philadelphia | Traveled to Greece ~ Europe
Lucy is very attentive and patient to all your needs. She pays attention to detail. We have referred her to friends and family and are traveling through her again in 2023 to Paris.
Lucy Nelson responded
"Thank you Phil! We have worked together on many fantastic trips, collaborating to find the perfect fit! Always a pleasure working with you and your extended family!"
✓ I would recommend this agent to my family and friends.
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Helpful as always!
Reviewed By TriWri23 - Lonsdale, MN | Traveled to Jamaica ~ Caribbean
We have worked with Lucy in the past and it has always been a positive experience. She helps us make sure our trips run smoothly and takes the worry away from us! I always appreciate that Lucy responds quickly (even after my 1000th question), so I know if we ever run into trouble she'll be there to help. I highly recommend booking travel with Lucy!
Lucy Nelson responded
"Thank you Tricia! I am happy that this Jamaica Trip was exceptional and so good to be working with you again! I treasure your business!"
✓ I would recommend this agent to my family and friends.
3 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Grand Caribe resort
Reviewed By michael - bloomington | Traveled to Ambergris Caye ~ Belize ~ Central America
Lucy Nelson has always went above and beyond to make our trip amazing.
Lucy Nelson responded
"Thank you!!"
✓ I would recommend this agent to my family and friends.
2 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Very good and relaxing trip
Reviewed By GLORIA - Belle Plaine. Minnesota | Traveled to Mexico
Lucy was very professional and helpful. She kept us informed on our vacation plans and did it in a timely matter. She was also ready to answer any questions we had.
Lucy Nelson responded
"Thank you! I know you loved your stay at the Barcelo Maya Riviera and if it weren't for a snow storm disrupting your flights, the trip would be been perfect! I look forward to planning another fabulous winter vacation for you both."
✓ I would recommend this agent to my family and friends.
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Alaskan family vacation
Reviewed By Craig - Green Bay, WI | Traveled to Alaska ~ USA
Lucy worked hard to ensure every step of our trip was taken care of. Going above and beyond in some cases.
Lucy Nelson responded
"Thank you for the nice review Craig. It was a pleasure working with you and your wife on the Float Plane Bear Watching tours and other local activities in Anchorage before your Holland America Cruisetour. I know how much you loved upgrading to the balcony room so you could see wildlife right from there. And weren't your mom and dad surprised with the upgrade on their flights!
I look forward to working with you again on the next fabulous trip!"
✓ I would recommend this agent to my family and friends.
2 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Great Trip, saved by great travel agent
Reviewed By Lee Lee - Philadelphia Pa | Traveled to Athens ~ Greece ~ Europe
We had a great trip, and when the airline cancelled our flight home at 2am Lucy got us on an even better flight. We got home an hour earlier! She really saved our trip. The tours she set up were wonderful as well!
Lucy Nelson responded
"Thank you Leah! I was able to work some magic and make a wonderful ending to your cruise from Athens to Venice!"
✓ I would recommend this agent to my family and friends.
3 of 7 people found this review helpful. Was this review helpful to you?YES|NO