World Travel
Reviewed By Around the world traveler - Delta, BC | Traveled to Patagonia ~ Argentina ~ South America
Natasha is very knowledgeable about preparing my travel plans. She is friendly and interested afterwards if the trip met my expectations.
Natasha Phillips responded
"Thank yo for yoru kind comments! "
✓ I would recommend this agent to my family and friends.
60 of 113 people found this review helpful. Was this review helpful to you?YES|NO
Best Polinesian experience
Reviewed By Ira Glass - Vancouver BC | Traveled to French Polynesia ~ South Pacific
Amazing trip
Natasha Phillips responded
"thank you for taking time to leave your feedback!"
✓ I would recommend this agent to my family and friends.
55 of 104 people found this review helpful. Was this review helpful to you?YES|NO
Not just an agent but an adviser.
Reviewed By Leon - Bellingham, Wa | Traveled to Madrid ~ Spain ~ Europe
In October and November 2017 we had the complex bus and cruise European journey. Natasha Philips professionally provided the logistic of .that difficult route. But apart of that she gave us a lot of useful advice for choosing our ways and hotels, and trip was very interesting. Thanks, Natasha!
Natasha Phillips responded
"Thank you so much for your kind words!"
✓ I would recommend this agent to my family and friends.
65 of 124 people found this review helpful. Was this review helpful to you?YES|NO
Highly Recommended
Reviewed By Matt - Melbourne | Traveled to Khabarovsk ~ Russia ~ Russia & Northwest Asia
Natasha is our travel agent of choice for international travel with the company that i now work for, and has routinely booked my flights for travel between Melbourne Australia to Eastern Russia where i have been regularly travelling for work the previous 12 months.
From the outset i was very impressed with the level of professionalism, knowledge of the various travel sectors, flight options and promptness to which any and all emails, queries and travel changes are replied to by Natasha, both during and outside normal business working hours.
I would have no problems recommending Natasha and her company to any friends or colleague looking for an excellent travel agent to book their next holiday or business travels. Natasha has always provided the highest level of friendly service, and is a pleasure to deal with.
Natasha Phillips responded
"Thank you for your kind words, Matt! really appreciate it!
"
✓ I would recommend this agent to my family and friends.
60 of 115 people found this review helpful. Was this review helpful to you?YES|NO
French Polynesia at its best
Reviewed By Inna Vasilyev - Richmond BC | Traveled to French Guiana ~ South America
Our best ever holidays
Natasha Phillips responded
"Thank you for taking time to send your feedback! i am so happy to share my love to French Polynesia with my clients!"
✓ I would recommend this agent to my family and friends.
50 of 96 people found this review helpful. Was this review helpful to you?YES|NO
Creative service
Reviewed By Greg - Amsterdam | Traveled to Khabarovsk ~ Russia ~ Russia & Northwest Asia
I often give Natasha very little notice to book flights to remote locations, and she has always delivered, with timely responses and creative and cost effective solutions. I would recommend her service to anyone.
Natasha Phillips responded
"Thank you for your kind words!"
✓ I would recommend this agent to my family and friends.
59 of 114 people found this review helpful. Was this review helpful to you?YES|NO
The best and the most reliable professional in the field
Reviewed By Marina - Vancouver | Traveled to
After I have had an experience with planning and supporting my air travel with Natasha Phillips, I am not going to work with any other travel agency. I have worked with various agencies before, but none of them can be compared with the level of professionalism that Natasha provides. She is prompt with response; particular about every detail and requirement that I as a client ask for; works an extra mile to create the best itinerary and supports the whole travel until the client is back on the home turf. Recently, I have had an experience when my air trip consisting of 4 connections got cancelled several hours before the departure, and I was on the other side of the world with no assistance coming from the travel agents there. Turned out that Natasha had been watching for my whole trip, and reached me offering new options. She worked hard on new connections, so I can return home with no delay in time. She provided me with a terrific support and care until I get back home! God bless Natasha and her business! She is the best one indeed!
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
64 of 124 people found this review helpful. Was this review helpful to you?YES|NO
Extended Family Trip of Tuscany
Reviewed By NS - West Vancouver, BC | Traveled to Tuscany ~ Italy ~ Europe
We were looking for a high-end villa in Tuscany and Natasha found it for us. She knows where to go, and where not to. Her service and attention to detail are the very best!
Natasha Phillips responded
"Thank you so much for your kind words! It was absolute pleasure to work with your family and hope it will be one of many trips to come! Have an amazing holidays! Sincerely, Natasha
"
✓ I would recommend this agent to my family and friends.
8 of 13 people found this review helpful. Was this review helpful to you?YES|NO
The best trip of our lives!
Reviewed By Viktor - Richmond | Traveled to Tahiti ~ French Polynesia ~ South Pacific
The main quality of Natasha is her professionalism. She can organize any trip and find a solution for any situation that is an accident waiting to happen.
The situation that we ended up with my wife before our trip to Tahiti seemed to be impossible to resolve. We were already at the airport. Yet, she pulled it out, she fixed everything. We are very grateful. It was an unforgettable trip.
Natasha Phillips responded
"Thank you SO MUCH! for taking time to reply. I am so happy I managed to make it work - thanks to my amazing connections in Tahiti! And I am glad you loved French Polynesia as much as I do! Best regards,
Natasha"
✓ I would recommend this agent to my family and friends.
13 of 23 people found this review helpful. Was this review helpful to you?YES|NO
Girls gate-away
Reviewed By Tanya D. - Burnaby | Traveled to Whistler ~ British Columbia ~ Canada
Excellent service! I found Natasha by my friend's recommendation and all my trips were beyond expectations. She is knowledgeable, efficient, and caring.
Natasha Phillips responded
"Dear Tanya! Thank you SO MUCH for your kind words! I am so glad you enjoyed your stay at one of my personal favourate hotels! I really appreciate you taking time to write a review and can not wait to arrange next trip for your and your friends! Thank you so much!"
✓ I would recommend this agent to my family and friends.
22 of 41 people found this review helpful. Was this review helpful to you?YES|NO
A breath of fresh air
Reviewed By Ken - North Vancouver, BC | Traveled to Norway ~ Europe
I am knew to Natasha's service having spent years using corporate travel agents and organizing personal travel myself. I contacted her essentially on a whim (based on reviews here) to see if she could improve on what I was being offered from a cruise line. She delivered almost instantly, and diligently and professionally set about profiling my wife and I. A necessary step to ensure she is matching her services to our needs, and not just providing "off the shelf" service. She clearly works hard to provide a very positive experience both before and during travel. I look forward to working with her as we work through all the gory details of our upcoming trips.
Natasha Phillips responded
"Thank you so much for your kind words! "
✓ I would recommend this agent to my family and friends.
59 of 115 people found this review helpful. Was this review helpful to you?YES|NO
The best trip - Mexico !!! Our wedding anniversar
Reviewed By Larissa - Vancouver BC | Traveled to Russia & Northwest Asia
Natasha Phillips -professiona agent and always finds the best option !!!
Natasha Phillips responded
"Thank you so much for you kind words!"
✓ I would recommend this agent to my family and friends.
66 of 130 people found this review helpful. Was this review helpful to you?YES|NO
returning customers
Reviewed By NM - Vancouver | Traveled to Europe
We are a returning customers of Natasha Philips. She helped us in the past with bookings of all inclusive vacations in Mexico.
This summer we had a family ( four of us) trip to Georgia. Booking flights and hotels from Vancouver to Tbilisi was not an easy task; on top of that our older son on a return had to go to Ottawa and not back to Vancouver. Natasha was able to find flights and connections that worked perfectly for everyone ( most of the trip we had business class sits as well!) She also recommended and booked hotels in Amsterdam and Paris on our way to and from Tbilisi.
We will definitely go back to Natasha for our next trip booking!
Natasha Phillips responded
"Thank you so much!"
✓ I would recommend this agent to my family and friends.
60 of 118 people found this review helpful. Was this review helpful to you?YES|NO
Expecting the best trip to Tahiti
Reviewed By Natalia - Alaska | Traveled to Mexico ~ Mexico
Very reliable, the best deals and choices
Natasha Phillips responded
"Thank you for your kind words and for your loyalty! I can't wait for you to experience Bora Bora! "
✓ I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip
Reviewed By Kate - Burnaby | Traveled to Bahrain ~ Middle East
Working with Natasha was amazing, she was very helpful in setting up my travel arrangements, was able to deal with required changes and provided great support when needed. Definitely will work with her again in future.
Natasha Phillips responded
"Thank you so much for your kind words! It a pleasure to haev you amongst my clients! Best regards, Natasha "
✓ I would recommend this agent to my family and friends.
7 of 13 people found this review helpful. Was this review helpful to you?YES|NO
Canada adventure
Reviewed By Pam - Johannesburg, South Africa | Traveled to Canada
Natasha was incredibly efficient and helpful. I had problems getting my visa approved ahead of the trip. This resulted in us pushing our flights out by a week. Natasha was wonderful. She rearranged all our planned activities and we didn't miss a single part of our fantastic Canada experience!
Natasha Phillips responded
"
Pam,
Thank you for taking time to write the review!
It is very kind of you and I hope to welcome you back to Canada! My best wishes, Natasha
"
✓ I would recommend this agent to my family and friends.
36 of 71 people found this review helpful. Was this review helpful to you?YES|NO
Turkey ( Pamukkale )
Reviewed By HUGHESFAMILY - San Francisco | Traveled to Europe
Natasha Phillips' Lusury Addition is the Only agency I use for all my work related and personal travel arrangements for the last 12 years.
She has a small but very attentive team and always available for any follow up .
For example , just several days ego she handled my last minute request for travel from Bay Area to Munich and father to Eastern Europe, all within less then 15 minutes!
Another example, and , probably the most memorable , is the trip to Turkey Natalie and her team organized for me and my colleges: private boat tour of Bosphorus, privately guided tour of Pamukkale and amazing stay at local Spa ...
As well, I should mention a great assistance with all arrangements of my family visits to Orlando ( Animal Kingdom ) and Universal Studios in LA ( years back ). That is all beside an ongoing handling of all ticketing of all my cross Antarctic trips for my family of 7 ...for all the years srating 2005 ( 24 trips ).
Natasha Phillips responded
"Thank you for taking time to write review. I really appreciate it HUGE thank you for your kind words and your business!
"
✓ I would recommend this agent to my family and friends.
60 of 119 people found this review helpful. Was this review helpful to you?YES|NO
You will not be disappointed!
Reviewed By Tatiana - Vancouver | Traveled to
Natasha is extremely enthusiastic and passionate of what she is doing. Detail oriented, always prompt and is available to help whether you are booking a trip on your own or using her services.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
58 of 115 people found this review helpful. Was this review helpful to you?YES|NO
First class travel agent!!!
Reviewed By Goldfish - BC | Traveled to London | England | Europe
I have used many many travel agents in the past and Natasha went way out of her way to help myself and my son on our rent visit
Natasha Phillips responded
"Thank you so much for your kind words! I am so glad that your trip was a complete success! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Every single trip becomes the best one.
Reviewed By st_victor - New Westminster, BC | Traveled to Whistler | British Columbia | Canada
Work with Natasha for 20+ years: she provides highest level of customer service. Plus: she has astonishing personal quality - honest, reliable, fast.
Natasha Phillips responded
"Thank you so much for your kind feedback! I am toucher and very grateful! Sincerely, Natasha "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Memorable Trip
Reviewed By Darcie - Vancouver, BC | Traveled to Italy ~ Europe
Natasha is easy to work with and she provides excellent suggestions. The suggestions she made for our recent trip to Italy were amazing. Our family had the best time. Natasha has helped us with several trips and we have an amazing trip every time. I would recommend using her services as she provides great suggestions and stress free planning.
Natasha Phillips responded
"Thank you so much! I am so happy that the trip went so well and looking forward to creating more amazing adventures for your family! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful family trip to Spain and Portugal!
Reviewed By Dina - Vancouver, BC | Traveled to Portugal ~ Europe
This was my first time using a travel agent to help book flights and accommodations in multiple cities in both southern Spain and Portugal, and I must say I lucked out with Natasha. She is so knowledgable, and went the extra mile for us. She was able to provide advice on how long we needed to stay in each city and how to avoid tourist traps. She has so many connections that she was able to find us luxury 4 and 5 star accommodations at a price point that we could not have found ourselves. She also gave us extras like credit to spend at many hotel restaurants, welcome drinks, fruit platters/snacks on arrival and wonderful room upgrades. We were travelling with our 12 year old son and she made sure we had a nice rollaway bed for him. We are so grateful to Natasha for helping us organize one of the best trips our family has ever had.
Natasha Phillips responded
"Thank you so much for your kind words! I am so happy to share my knowledge and my love to Spain and Portugal with you! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing work and great experience!
Reviewed By Anna - Vancouver BC | Traveled to Spain ~ Europe
Natasha has first hand knowledge of the destinations, personal contacts with luxury properties and delivers value that is simply not achievable without agent's help. For the busy professionals it is utmost important to rely on somebody who truly is an expert.
Natasha Phillips responded
"Thank you very much for your kind words. Having clients like your family is a blessing! I am so happy for you to discover fantastic destinations! "
✓ I would recommend this agent to my family and friends.
1 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip
Reviewed By Kate - Burnaby | Traveled to Bahrain ~ Middle East
Working with Natasha was amazing. She was very helpful in organizing the trip, dealing with required changes and providing support when needed. Definitely recommend and will work with Natasha in future.
Natasha Phillips responded
"Thank you!!! "
✓ I would recommend this agent to my family and friends.
7 of 14 people found this review helpful. Was this review helpful to you?YES|NO
Best customer service in spite of hard times
Reviewed By Viorel - West Vancouver, BC | Traveled to Romania ~ Europe
I knew Natasha for a few years and she has always been professional in booking for me and for my company's employees.
Since beginning of the COVID restrictions, she did almost impossible solving the issues of booking cancellations, rerouting and multiple travel restrictions updates. Thus, we were able to transport recently a group of our European employees in spite of all related complications.
We are going to use Natasha for future bookings and recommend her to others.
Natasha Phillips responded
"Thank you SO MUCH for your kind words. It has been a turmoil of a year - and I am so glad that I managed to help you and your company! Looking forward to many more years of working together! Thank you so much for your kind words! "
✓ I would recommend this agent to my family and friends.
23 of 46 people found this review helpful. Was this review helpful to you?YES|NO
The most professional!
Reviewed By KB - New York, NY | Traveled to South Korea ~ East and Southeast Asia
Natasha is the most professional travel agent I ever dealt with.
She is extremely dedicated in providing the right travel itinerary for the right
price within a very short amount of time. She would work days, nights, weekends and holidays in order to provide the fastest and the best service.
Natasha Phillips responded
"Thank you for taking time to write review. I really appreciate it HUGE thank you for your kind words and your business!
"
✓ I would recommend this agent to my family and friends.
62 of 124 people found this review helpful. Was this review helpful to you?YES|NO
This was the best trips.
Reviewed By Sanich - Burnaby BC. | Traveled to Greece ~ Europe
The best service every time.
I will never go anywhere else.
Natasha Phillips responded
"Thank you so much for taking time to do the review and for your kind words!
"
✓ I would recommend this agent to my family and friends.
44 of 88 people found this review helpful. Was this review helpful to you?YES|NO
From North America to all around the World
Reviewed By Dima B - Vancouver BC | Traveled to World Cruise ~ Other
Natasha is extremely knowledge and efficient.
My one stop source for business and pleasure trips.
Wouldnt consider anyone else.
Natasha Phillips responded
"Thank you so much for taking time to do the review and for yoru kind words!
"
✓ I would recommend this agent to my family and friends.
53 of 106 people found this review helpful. Was this review helpful to you?YES|NO
Florence, Italy.
Reviewed By Buziol - North Vancouver, BC Canada | Traveled to Florence ~ Italy ~ Europe
Natasha is very professional and extremely prompt in her response to you. She works within your budget and interests. She makes great suggestions for hotels and excursions and has a great deal of knowledge on various countries.
Natasha Phillips responded
"You just made my day! Thank you so much for your kind words! Thank you for being wonderful clients - have an amazing trip to Italy!"
✓ I would recommend this agent to my family and friends.
3 of 7 people found this review helpful. Was this review helpful to you?YES|NO
The best travel agent!!
Reviewed By X - Montreal | Traveled to Vancouver ~ British Columbia ~ Canada
Natasha is definitely one of the best agents I’ve ever met. I love all her quick replies with details and patience for any questions We would definitely come back to Natasha for any travels in the future.
Natasha Phillips responded
"Thank you SO much for your kind words and i look forward to assist with your future travel! Have a great trip!!! Sincerely, Natasha Phillips"
✓ I would recommend this agent to my family and friends.
8 of 17 people found this review helpful. Was this review helpful to you?YES|NO
It eally was the best trip of my life.
Reviewed By Nataliya Kempf - Richmond | Traveled to Tahiti ~ French Polynesia ~ South Pacific
I’ve known Natasha Philips for more than 10 years. She always organized my trips very efficiently and in a timely manner. I asked her for an interesting idea for a trip on my birthday. She suggested Tahiti. She described the islands in such a picturesque way, that I already imagined myself the blue lagoons of the Bora Bora and the corral reefs of the Fakarava. She made this trip simply unforgetable. This was the best birthday ever. Thank you, Natasha .
Natasha Phillips responded
"Thank you so much for your kind words! i am so happy you had your Birthday in such an amazing place - now I have one more fan of Tahiti! Nothing makes me happier than to share this experience with my great clients! Especialluy fro the special occasions! Best regards, Natahsa Phillips"
✓ I would recommend this agent to my family and friends.
11 of 23 people found this review helpful. Was this review helpful to you?YES|NO
Best trip with my love
Reviewed By Irina - Vancouver | Traveled to Spain ~ Europe
We were very pleased through out the whole planning process and prompt response by Natasha
While we are in Spain Natasha answered all our questions on time.
We want to say thank you Natalia for make our trip very special and memorable. It was absolutely fantastic. We got to see Spain , meet some very hospitable people and we saw some amazing sights.
Natasha Phillips responded
"I am so grateful for you kind review - it makes my job so meaningful. it is my pleasure to help you to create beautiful memories. i am excited about your stay in Paris next! Thank you, Natasha "
✓ I would recommend this agent to my family and friends.
15 of 31 people found this review helpful. Was this review helpful to you?YES|NO
Tahiti Luxury Trip
Reviewed By Donna and Mark Hahn - Salmon Arm | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Natasha took care of every detail and worked late at night to make sure everything went smoothly. When COVID meant complications, she was quick to smooth out the wrinkles and ensure we still had a fantastic trip.
Natasha Phillips responded
"Thank you SO MUCH for your kind words! Tahit is amazing - it will be treasured memories forever and I am grateful to be able to bring you there!
Sincerely , Natasha Phillips "
✓ I would recommend this agent to my family and friends.
14 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Always the best option to buy a ticket
Reviewed By Alina - Vancouver BC Canada | Traveled to Riga ~ Latvia ~ Europe
Natasha is the best travel agent I ever had. Always getting the best connections and price! Always available to help if there are any problems.
Natasha Phillips responded
"Thank you so much for being my client for so many years - it is always a pleasure to help you with your travels. And I hope there will be more ahead soon! Natasha Phillips"
✓ I would recommend this agent to my family and friends.
23 of 47 people found this review helpful. Was this review helpful to you?YES|NO
Trip to Europe in 2015
Reviewed By Sergei - Vancouver, B.C. | Traveled to Moscow ~ Russia ~ Russia & Northwest Asia
Natasha is always quick to understand, what I want and what I expect, and she always gives me couple of options, for all my needs - tickets, hotels, insurance. I do not lose time on anything - getting my tickets, payment, papers.
Not only that, she is knowledgeable, experienced and flexible enough to inform me about the options, I may have no idea about, which is quite helpful. Great job! Thank you!
Natasha Phillips responded
"Thank you so much for taking time to do the review and for your kind words!
"
✓ I would recommend this agent to my family and friends.
63 of 127 people found this review helpful. Was this review helpful to you?YES|NO
I think it's not about a single trip.
Reviewed By ICON1228 - Pitt meadows | Traveled to Spain ~ Europe
Prior to having Natasha on my team my travel plans always caused myself stress. Natasha has brought a professional level of experience that really allows myself to listen to her experience to a point where she is arranging my business and family travels.
Natasha Phillips responded
"Thank you so much for taking time to do the review and for your kind words!
"
✓ I would recommend this agent to my family and friends.
50 of 101 people found this review helpful. Was this review helpful to you?YES|NO
It was the best trip of our lives!
Reviewed By KK - Vancouver | Traveled to Europe
Natasha organized for us the best trip to Europe we could only imagine.
Exclusive hotels,fantastic recommendations on sightseeing, excellent planning, unique restaurants. We were fully satisfied with her services and will keep beautiful memories for all our lives.
Natasha Phillips responded
"Thank you SO MUCH for your kind words! "
✓ I would recommend this agent to my family and friends.
55 of 111 people found this review helpful. Was this review helpful to you?YES|NO
Best service CBT Luxury Edition
Reviewed By Dan - Vilnius | Traveled to Toronto ~ Ontario ~ Canada
Best travel experience with Natasha V. Phillips | CBT Luxury Edition
No need to worry about just HOP IN to the Plain and relax!!!
Highly Recommended
Natasha Phillips responded
"Thank you very much for your kind words! Much appreciated! Best regards, Natasha Phillips"
✓ I would recommend this agent to my family and friends.
4 of 10 people found this review helpful. Was this review helpful to you?YES|NO
Business Trip
Reviewed By T - Vancouver, BC | Traveled to Whistler ~ British Columbia ~ Canada
Natasha is always responsive and ready to help with my travel plans, it's been wonderful working with her.
Natasha Phillips responded
"Dear Tim,
Thank you so much for your kind words - looking forward to arranging more trips for you! Best regards, Natasha Phillips "
✓ I would recommend this agent to my family and friends.
8 of 18 people found this review helpful. Was this review helpful to you?YES|NO
The most luxury travel experience we wished for!
Reviewed By Alexander Levin - Vancouver, BC, Canada | Traveled to Whistler ~ British Columbia ~ Canada
I was looking for a high end/ luxury travel experience... and Natasha provided excellent service, advice and guidance throughout the booking process. Natasha was able to find additional value and organized a complimentary room upgrade for us. The VIP reception for my family exceeded our expectations... I overlooked an option to earn double ALL points for my travel and Natasha corrected it. She demonstrated a remarkable sense of LUXURY travel expectations of her clients...
Natasha's personal and professional attitude made us feel very comfortable and confident during our trip to Whistler.
Natasha Phillips responded
"Dear Alexander! Thank you so much for your kind words! I am sop happy that you had great experience in Whistler, Canada and I am so pleased that you had wonderful surprises to await for you upon arrival. Making my clients happy and create experiences that were not expect is my goal and absolute pleasure! Thank you and hope to create your next trip! Sincerely, Natasha Phillips"
✓ I would recommend this agent to my family and friends.
21 of 44 people found this review helpful. Was this review helpful to you?YES|NO
Absolutely British experience
Reviewed By Ira Glass - Vancouver BC | Traveled to London ~ England ~ Europe
5. Professional,up to expectations service
Natasha Phillips responded
"Thank you for your kind words! "
✓ I would recommend this agent to my family and friends.
49 of 100 people found this review helpful. Was this review helpful to you?YES|NO
The best of knowledge and professionalism!
Reviewed By Julia Iva - Vancouver | Traveled to Europe
I have been using Natasha Phillips’ services for over ten years. Her knowledge and experience has saved me thousands. I would gladly recommend her to anyone.
Natasha Phillips responded
"Thank you so much for taking your time and sending review! Much appreciated! "
✓ I would recommend this agent to my family and friends.
36 of 74 people found this review helpful. Was this review helpful to you?YES|NO
A wonderful trip to Singapore
Reviewed By Troy J. - Seattle, WA | Traveled to Singapore ~ East and Southeast Asia
Natasha was initially very responsive on a last minute business travel arrangement to Southeast Asia for a party of 3. She sourced airline and hotel accommodations quickly and both were with highly rated, very comfortable organizations. She even threw in an added touch of recommending an Italian restaurant in Singapore during our stay. However, the real benefit of having an experienced agent working for me was realized on my return trip. When I learned that both legs of my return flight from Singapore were cancelled, only hours before I was to leave for the airport, Natasha stepped up and immediately sourced alternate travel arrangements for me and my two guests. It was a blessing to have her on my team. I will use Natasha on my personal and business travel arrangements whenever I can. She is incredibly knowledgeable and professional. Thanks Natasha!
Natasha Phillips responded
"Troy, Thank you so much for your kind words! I was truly happy to help, especially when my clients need help when airline cancels flight. It will be my pleasure to assist in the future. Best regards, Natasha "
✓ I would recommend this agent to my family and friends.
58 of 118 people found this review helpful. Was this review helpful to you?YES|NO
Best Trip Ever!!
Reviewed By Correne - North Vancouver, BC | Traveled to French Polynesia ~ South Pacific
Natasha did an excellent job of planning an unforgettable trip for us to the South Pacific! She is extremely knowledgeable about this part of the world and chose resorts she thought would fit our wants and needs, and they did! She arranged resort discounts and extras for us and was conveniently available by email for any questions. We would highly recommend Natasha, will be passing on her name to friends and wouldn't hesitate to use her again.
Natasha Phillips responded
"Thank you SO MUCH! You just made my day and I will be delighted to help you with travel arrangements for yourself and your friends. Best regards, Natasha
"
✓ I would recommend this agent to my family and friends.
47 of 96 people found this review helpful. Was this review helpful to you?YES|NO
Exceptional service
Reviewed By JB - West Vancouver, B.C. | Traveled to Whistler ~ British Columbia ~ Canada
Natasha really went to work on our request. Our trip to Whistler Fairmont exceeded all of our expectations. We were treated so well, largely as a result of the introduction and request she put in on our behalf. Would definitely recommend Natasha and her team to look after your travel needs.
Natasha Phillips responded
"Thank you very much for your kind words!"
✓ I would recommend this agent to my family and friends.
50 of 102 people found this review helpful. Was this review helpful to you?YES|NO
The best experience I've ever had !!!
Reviewed By Val - Richmond, BC | Traveled to Moscow ~ Russia ~ Russia & Northwest Asia
Natasha Phillips is very professional and very attentive person.
You definitely get the best service if you have deal with her to book your trip.
Natasha Phillips responded
"Thank you SO much for your kind words!"
✓ I would recommend this agent to my family and friends.
49 of 100 people found this review helpful. Was this review helpful to you?YES|NO
Best Birthday I could wish for!
Reviewed By K-Kher - Vancouver | Traveled to Portugal ~ Europe
Natasha has been our go-to agent for each and every luxury and vacation trip for the past twenty-five years. We've never once been disappointed with her services, from premier tourism packages, through to small bonuses and room upgrades, she's managed to make every trip we've booked with her exceptional. My husband and I went to Portugal this year to celebrate our 50th birthdays, and everything went perfectly. Natasha afforded us the flexibility and adaptability we needed to make sure the trip suited us, to make sure we could see and explore all we wanted to, to stop where and when worked for us, and ensured that every place we spent the night was exceptional in its own right, such as a giant wine cask converted to a hotel room with breakfast on your doorstep overlooking the vineyards. She's helped us make unforgettable memories, and I would happily recommend her services to anyone in need of an agent to make their trip that much smoother, better, and timeless.
Natasha Phillips responded
"Thank you so much for your kind words - I am so pleased you have enjoyed your trip! Natasha "
✓ I would recommend this agent to my family and friends.
3 of 9 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic Service, over many years of travelling
Reviewed By Matt - Utah, USA | Traveled to Central Asia
I first started using Natasha for travel bookings in 2017, booking flights for international business travel with work where i was regularly travelling internationally each month. Over may years of arranging travel bookings, Natasha has always provided excellent and prompt service in booking flights, travel route options, pricing and answering questions regarding travel options. I not only use Natasha for booking business travel but also personal flight bookings as her service has always been exemplary, and i would gladly recommend Natasha to anyone looking for a travel agent for any and all travel booking requirements.
Natasha Phillips responded
"Thank you so much fo your kind words! "
✓ I would recommend this agent to my family and friends.
7 of 17 people found this review helpful. Was this review helpful to you?YES|NO
Tahiti Luxury Trip
Reviewed By Romanator53 - Victoria, BC, Canada | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Natasha is nothing short of AWESOME! She’s experienced, knowledgeable and efficient. When some changes were necessary she executed flawlessly. Her energy and personal warmth make her a pleasure to deal with.
Natasha Phillips responded
"Thank you SO MUCH for your wonderful feedback! It is a pleasure working with you too! have a wonderful weekend, R!"
✓ I would recommend this agent to my family and friends.
13 of 29 people found this review helpful. Was this review helpful to you?YES|NO
I'm sure this will be the best trip!
Reviewed By VA - Vancouver, BC | Traveled to Mexico
Natasha helped us to book a hotel and flight tickets to Mexico for 9 days. The process was easy and enjoyable for us - we hadn't spent days searching for a suitable hotel and fare price flight tickets. Natasha is a professional and she knows everything about travel.
Natasha Phillips responded
"Thank you so much for your kind words! I am sure you will have an amazing trip! Thank you for letting me create this trip for your family! Natasha Phillips"
✓ I would recommend this agent to my family and friends.
17 of 37 people found this review helpful. Was this review helpful to you?YES|NO
Superior!!!!
Reviewed By Pavel V. - Vancouver | Traveled to French Polynesia ~ South Pacific
Very professional and knowledgeable. She always has given us great information in open and honest way. I really enjoyed working with Natalia and she is always ready to aid me to plan our next trip.
Natasha Phillips responded
"Thank you so much for your kind words! Looking forward to creating more beautiful trips for you and your family! "
✓ I would recommend this agent to my family and friends.
44 of 91 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Service for All Travel Requirments
Reviewed By Cmac - Vancouver Canada | Traveled to China ~ East and Southeast Asia
Natasha is the best. The travel service she provides is the best I have had. I have been all over Europe Asia and USA and Natasha has provided responsive service no matter where I have been and where I needed to go. I recommend Natasha to everyone I speak to when we are talking about travel and anything to do with holiday. Chris McGillivray
Natasha Phillips responded
"Thank you so much for taking time to do the review and for your kind words!"
✓ I would recommend this agent to my family and friends.
54 of 111 people found this review helpful. Was this review helpful to you?YES|NO
Always in Service
Reviewed By Iryna - British Columbia | Traveled to Italy ~ Europe
I am very fortunate to be a client of Capital Business Travel for over 15 years. It is a pleasure to work with Natasha, a great expert in world travel experience, very personable advisor that always looking after your best interest.
Natasha Phillips responded
"Thank you for your kind words!
"
✓ I would recommend this agent to my family and friends.
55 of 113 people found this review helpful. Was this review helpful to you?YES|NO
my semi-annual vacations
Reviewed By Tatiana - Victoria, BC | Traveled to Europe
I have been working with Natasha for over 15 years! And my travel requests are usually quite complicated and involve several connections, layovers etc. Natasha is always very quick to respond and always finds me best deals. On top of that she is very knowledgeable in her field and can always answer any questions about hotels and destinations. She also has great personality and always fun to talk to!
Tatiana
Natasha Phillips responded
"Thank you for your kind words!"
✓ I would recommend this agent to my family and friends.
54 of 111 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic Trip, I would use Natasha again
Reviewed By Derek S. - Surrey, British Columbia Canada | Traveled to Bahrain ~ Middle East
This is the first time I have used Natasha's services. I'm a frequent flyer, however due to the pandemic I haven't traveled for over two years. I happened to be traveling to this particular country for the first time and with an airline I haven't used before. As this was a long flight I had several questions regarding this particular airline, seating arrangements, visa application and Covid requirements upon arrival, Natasha answered my questions with a pleasant and professional attitude. Natasha also arranged my hotel accommodations which turned out to be an excellent choice. Her assistance made my first trip in two years most enjoyable.
Natasha Phillips responded
"Thank you so much for your kind words! I look forward to assist you with your future trips. Sincerely, Natasha Phillips"
✓ I would recommend this agent to my family and friends.
7 of 18 people found this review helpful. Was this review helpful to you?YES|NO
Last minute Europe travel during festive season
Reviewed By TE - North Vancouver, BC | Traveled to Europe
My mum’s birthday was very important to my son and I and making it happen during the busiest season was not an easy task. We are happy that we have had Natasha’s help – she was efficient, friendly and genuinely happy to help. She provided all the required information for the travel and sent to us best option. Last minute trip booked during peak season went extremely well. Thank you, Natasha!
Natasha Phillips responded
"Thank you so much for your kind words! it makes me so happy that i helped you and your son to be there for your mum celebrate her birthday! Natasha"
✓ I would recommend this agent to my family and friends.
8 of 20 people found this review helpful. Was this review helpful to you?YES|NO
Tahiti Luxury Trip
Reviewed By Elena - USA - United States, Redmond | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Natasha was very responsive on every request or change to the trip we have made. She was extremely helpful to choose the correct flights, hotel, and organize our stay in Tahiti.
I am definitely recommending working with Natasha if you are looking for a high professional and knowledgeable travel agent.
Natasha Phillips responded
"Thank you SO MUCH for your kind review!!! It was a pleasure working with you too i am sure you will have amazing memories of Tahiti! Natasha"
✓ I would recommend this agent to my family and friends.
11 of 26 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip!
Reviewed By MammaChick - West Vancouver | Traveled to Whistler ~ British Columbia ~ Canada
Natasha is very knowledgeable, efficient and personable all at the same time. Highly recommended as the one to take care of planning a trip tailored to all your needs :)
Natasha Phillips responded
"Thank you so much for your kind words! Looking forward to arrange next trip for you! Sincerely, Natasha Phillips"
✓ I would recommend this agent to my family and friends.
23 of 50 people found this review helpful. Was this review helpful to you?YES|NO
The best experience of my life
Reviewed By Marusya - Vancouver BC | Traveled to Europe
I have been a client of Natasha for more than 15 years!! The service she provides is simply the best!! Super professional, absolutely dedicated and very passionate about her work!!
Always searching for the best possible rates and connections.
Absolute pleasure to deal with Natasha, she is friendly and very patient!!! The best work ethic I ever came across.
Natasha Phillips responded
"Thank you so much for your kind words!"
✓ I would recommend this agent to my family and friends.
41 of 86 people found this review helpful. Was this review helpful to you?YES|NO
The most amazing trip of our lives!
Reviewed By Dolce Vita - West Vancouver | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Awesome service! Quick response! Unique destinations suggestions! Amazing attitude and attention to detail!
Natasha Phillips responded
"Thank you for taking time to write the review and thank you for your kind words!"
✓ I would recommend this agent to my family and friends.
41 of 86 people found this review helpful. Was this review helpful to you?YES|NO
It's always good trips
Reviewed By EL - Richmond, BC | Traveled to Italy ~ Europe
Natasha helped us to book lots of trips, she is always listening what we want ( and lots of time it's not one destination fly) and need and gives us best deals and connections.
If it's any changes in fly times she always sends us updates right away.
Natasha Phillips responded
"Thank you for your kind words!
"
✓ I would recommend this agent to my family and friends.
49 of 102 people found this review helpful. Was this review helpful to you?YES|NO
The best trip ever!
Reviewed By Papaloui - Vancouver BC | Traveled to Italy ~ Europe
We had a fabulous trip to Italy! Natasha found us a fantastic villa in an ancient Norman castle on the Amalgo coast. Best holiday ever! Thanks Natasha
Natasha Phillips responded
"Thank you for your kind words!"
✓ I would recommend this agent to my family and friends.
51 of 106 people found this review helpful. Was this review helpful to you?YES|NO
Honeymoon of our dreams!
Reviewed By Sara and Bishoy - Canada | Traveled to French Polynesia ~ South Pacific
Natasha helped us organize the honeymoon of our dreams in French Polynesia. Very professional and informative. Natasha knew the hotels and the resorts inside out, helping us decide on our destinations. I highly recommend working with Natasha - she made our honeymoon go a lot smoother, especially with COVID restrictions that are changing by the day.
Natasha Phillips responded
"Dear Sara and Bishoy!
Thank you SO much for taking time during your honeymoon to send review! I truly appreciate it and so happy to be part of your amazing journey together. You are defiantly off with the great start! Enjoy every moment! Natasha Phillips"
✓ I would recommend this agent to my family and friends.
15 of 35 people found this review helpful. Was this review helpful to you?YES|NO
French Polynesia
Reviewed By Youmashni - Edmonton Alberta Canada | Traveled to French Polynesia ~ South Pacific
Natasha is very knowledgeable, kind and accommodating.
She Is always available and quick to respond to any inquiries. Her passion for travel and interest in her clients has helped me tailor a vacation specific to our desires and needs.
Due to the current health crisis we had to postpone our trip and Natasha has gone over and above dealing with airlines, tour agents and cruise lines to get us reimbursed and rescheduled.
Natasha’s genuine care for her client and business has made this unfortunate situation a peaceful one.
Natasha Phillips responded
"Dear Youmashni!
I am so grateful for your kind words and for being so wise and positive. It was absolute pleasure to work with you and I can't wait for you to experience beautiful Tahiti! Natasha
"
✓ I would recommend this agent to my family and friends.
34 of 73 people found this review helpful. Was this review helpful to you?YES|NO
To the Med and back
Reviewed By Willard - North Vancouver, BC | Traveled to Croatia ~ Europe
Natasha has done a great job finding us the best fares to Europe for the past 8 years.
Natasha Phillips responded
"Thank you so much for your kind words!!!"
✓ I would recommend this agent to my family and friends.
47 of 99 people found this review helpful. Was this review helpful to you?YES|NO
Very helpful
Reviewed By Reets - Vancouver BC | Traveled to Israel ~ Middle East
Natasha was very helpful in booking a 3 week long overseas trip last minute. She provided useful travel tips and her knowledge and experience helped me determine the best places to have extended layovers in Europe. Overall, working with Natasha was a positive experience and I very much appreciated her help and guidance.
Natasha Phillips responded
"Thank you so much for your kind words!"
✓ I would recommend this agent to my family and friends.
52 of 109 people found this review helpful. Was this review helpful to you?YES|NO
The Best Travel Adviser
Reviewed By Veronika K - Vancouver, Canada | Traveled to Europe
I have been lucky enough to have Natasha as my travel adviser for multiple purchases through many years. Natasha knows the market! She also makes a point of knowing her clients! One of the traits that makes Natasha stand out above the crowd is her listening ability. She really listens to you, what you want and what you need. She knows many areas so well and will save you time by steering you clear from places she knows you will not love. Nothing but great things to say about Natasha!
Natasha Phillips responded
"Thank you for taking time to write review. I really appreciate it HUGE thank you for your kind words and your business!
"
✓ I would recommend this agent to my family and friends.
52 of 109 people found this review helpful. Was this review helpful to you?YES|NO
I think it's not about a single trip.
Reviewed By ICON1228 - Pitt meadows | Traveled to Spain ~ Europe
Prior to having Natasha on my team my travel plans always caused myself stress. Natasha has brought a professional level of experience that really allows myself to listen to her experience to a point where she is arranging my business and family travels.
Natasha Phillips responded
"Thank you so much for taking time to do the review and for yoru kind words!
"
✓ I would recommend this agent to my family and friends.
50 of 105 people found this review helpful. Was this review helpful to you?YES|NO
Any time any where
Reviewed By Dima B - Burnaby, BC | Traveled to Europe
I have been a client of Natasha Phillips for more than 7 years. Professional and honest service with respect to client needs. Always got answers on travel requests and several options to choose from. Natasha all the time helped to choose the best connections, hotels and provided valuable advice for travelers to save time, money and get less stress. I will continue to be a client and definitely recommend her service to my family members and friends.
Natasha Phillips responded
"Thank you so much! "
✓ I would recommend this agent to my family and friends.
53 of 111 people found this review helpful. Was this review helpful to you?YES|NO
The easiest way to travel!
Reviewed By Irina - Vancouver | Traveled to Mexico ~ Mexico
From my personal experience working with Natasha in the last 3 years I can just say that I truly impressed with Natasha professional skills! She is a very intelligent and good listener that can summarize all your needs regarding your vacation or simply your booking tickets request.
If you want that your vacations meet your expectations I am would highly recommend Natasha!!!
Natasha Phillips responded
"Thank you so much for your kind words! Much appreciated!"
✓ I would recommend this agent to my family and friends.
58 of 121 people found this review helpful. Was this review helpful to you?YES|NO
Best travel agent experience
Reviewed By Karine - Montreal, Quebec | Traveled to Europe
Thank you Natasha!!
I must admit that my husband and I barely use agents because we've had bad experiences and find it's rare to actually have someone to give advice and not just blindly book (which nowadays is easy to do ourselves)
You went above and beyond our expectations and we will do more business with you in the futur!!
Natasha Phillips responded
"Chère Karine, merci beaucoup pour tes gentilles complimant. Je suis impatient de vous aider dans le futur. Merci!"
✓ I would recommend this agent to my family and friends.
52 of 110 people found this review helpful. Was this review helpful to you?YES|NO
Business Travel
Reviewed By James Sergeev - Vancouver, BC | Traveled to South Korea ~ East and Southeast Asia
As part of my business I have to fly a lot. Natasha has been amazing in terms of supporting my travel and timing requirements. She is always on point with recommendations and arrangements at destinations. Natasha is also very knowledgeable and continuously recommends and arranges for tours, dinners, other things to see and do. I have never had a negative experience when using her services.
I would recommend Natasha Philips and Capital Business Travel to anyone!
Great Work, Natasha!!! Thank you!
Natasha Phillips responded
"Thank you SO MUCH for your kind words! "
✓ I would recommend this agent to my family and friends.
55 of 116 people found this review helpful. Was this review helpful to you?YES|NO
Trustful and warm
Reviewed By Natasha - North Vancouver | Traveled to Moscow ~ Russia ~ Russia & Northwest Asia
My family work with Natalia more then 15 years. No single time we had regrets about traveling plans and accommodation we made using her company. Professional, precise, patient and still a warm and shiny personality and style of work
Natasha Phillips responded
"Thank you SO much for taking time to write the review and for your kind words!"
✓ I would recommend this agent to my family and friends.
46 of 98 people found this review helpful. Was this review helpful to you?YES|NO
The best travel agent!
Reviewed By Nataly - Vancouver Canada | Traveled to Moscow ~ Russia ~ Russia & Northwest Asia
It was wonderful experience to work with Natasha Phillips! Every suggestion she made was excellent, as she considered our budget, time constraints, and personal likes and dislikes. She made our trip easy and stress free. Thanks for your help, Natasha!
Natasha Phillips responded
"Thank you so much for your kind words!
"
✓ I would recommend this agent to my family and friends.
54 of 114 people found this review helpful. Was this review helpful to you?YES|NO
Natasha booked it like it was her own vacation
Reviewed By RP - Surrey, BC | Traveled to
My family and I went to Mexico for a vacation last year and Natasha paid so much attention to the details it was like she was booking it for her own family. Simply fantastic are just two words to describe her professionalism and attention to detail. I will always book vacations with Natasha in the future.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
54 of 114 people found this review helpful. Was this review helpful to you?YES|NO
The Best of the Best!!!
Reviewed By Sean - Vancouver, BC | Traveled to
I have utilized Natasha many times over the years, and she knows her business very well. But her best quality is her genuine desire to create the best travel experience for you. I would whole-heartedly recommend her to anyone, whether traveling for work or pleasure. She will find the best options for you!
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
56 of 118 people found this review helpful. Was this review helpful to you?YES|NO
Road trip
Reviewed By Dave Pettit - Springville, Utah | Traveled to Russia & Northwest Asia
Natasha is always easy to get ahold of for quick Flight changes and adjustments, very courteous and professional.
Natasha Phillips responded
"Dave, thank you so much! It is often a challenge with your "exotic" destination, and it is really important to have great client as you are to work on the ever changing itineraries. Thank you for being my client and for your kind words! Sincerely, Natasha Phillips"
✓ I would recommend this agent to my family and friends.
14 of 35 people found this review helpful. Was this review helpful to you?YES|NO
Switzerland Ski trip.
Reviewed By Dimitri - Vancouver | Traveled to Switzerland ~ Europe
I have been working with Natasha for many years and always enjoy her speed and attention to detail when it comes to booking my travel. Fats response and always manages to find great deals. This time we went to Switzerland on a ski trip and it was a blast.
Natasha Phillips responded
"I am so happy to make it so special! Always great to be on the same page with client! New reservation for upcoming trip is on its way! Thank you! Natasha "
✓ I would recommend this agent to my family and friends.
20 of 47 people found this review helpful. Was this review helpful to you?YES|NO
Punta de Mita
Reviewed By Dr. Natalia Korneeva - Anchorage, AK | Traveled to Mexico ~ Mexico
I booked tours through Natalia on multiple occasions. Great service. I referred my friends as well. As a physician, I always need quiet accommodations and she always makes it happen
Natasha Phillips responded
"Dear Dr. Korneeva! Thank you so much for such a kind review! It is my pleasure to make sure you and your family will always have a wonderful and restful vacations! Thank you again! Natasha Phillips"
✓ I would recommend this agent to my family and friends.
17 of 41 people found this review helpful. Was this review helpful to you?YES|NO
The best trip - Mexico !!! Our wedding anniversar
Reviewed By Larissa - Vancouver BC | Traveled to Russia & Northwest Asia
Natasha Phillips -professiona agent and always finds the best option !!!
Natasha Phillips responded
"thank you so much for yoru kind words!!!"
✓ I would recommend this agent to my family and friends.
45 of 97 people found this review helpful. Was this review helpful to you?YES|NO
There were cases when Natasha exceed our expectat
Reviewed By Masha - Victoria, BC | Traveled to Moldova ~ Europe
Natasha always works with my family and myself in a very responsive, patient, attentive to details and caring manner.
Natasha Phillips responded
"Thank you for your kind words, Masha!"
✓ I would recommend this agent to my family and friends.
46 of 99 people found this review helpful. Was this review helpful to you?YES|NO
Outstanding service
Reviewed By Max Laren - Vancouver, BC | Traveled to Dominican Republic ~ Caribbean
We are Natasha's loyal clients for more than 15 years. Our family travels a lot, and having Natasha look after us is the best thing we could wish for. Her approach is very personalized, she is always kind, thoughtful and efficient, even under the most compressed timelines.
Natasha effortlessly constructs complex itineraries, always keeping in mind our multiple and often non-trivial needs. She thinks through each leg of the trip on the fly, giving just the right amount of suggestions, possible alterations and surprisingly refreshing options. We have tried quite a few service providers in the travel industry, and kept finding her way ahead, compared to even the most sophisticated out there.
On our 3 trips in the last 5 months, we booked everything, including tickets, accommodation, transportation, insurance and activities with Natasha - and still finding out more that she has to offer in terms of options and her unparalleled focus on clients' needs. Thank you, be in touch again soon!
Natasha Phillips responded
"Thank you so much for taking time and write review! It means so much to me ! Huge thank you, Natasha PHillips"
✓ I would recommend this agent to my family and friends.
47 of 101 people found this review helpful. Was this review helpful to you?YES|NO
What would I do without you
Reviewed By Glockahrt - Vancouver | Traveled to Europe
I have been using Natasha and her company for over 5 years now for both personal and business, we travel hundreds of thousands of miles each year and Natasha treats each journey with the utmost care and attention. I have never been steered wrong by her and recommend her to all of my colleges and friends. We wish her well in everything she does and hope you will as well. happy traveling :)
Natasha Phillips responded
"Thank you so much for your kind words!"
✓ I would recommend this agent to my family and friends.
47 of 101 people found this review helpful. Was this review helpful to you?YES|NO
Always in Service
Reviewed By Iryna - British Columbia | Traveled to Italy ~ Europe
I am very fortunate to be a client of Capital Business Travel for over 15 years. It is a pleasure to work with Natasha, a great expert in world travel experience, very personable advisor that always looking after your best interest.
Natasha Phillips responded
"Thank you for your kind words!
"
✓ I would recommend this agent to my family and friends.
52 of 111 people found this review helpful. Was this review helpful to you?YES|NO
Our trip was amazing !!! and we are going back
Reviewed By Anna and George - Vancouver | Traveled to Russia & Northwest Asia
Working with Natasha felt like we have been friends for years, and up to today we haven't met in person, our communications have been through telephone and email, we found Natasha very pleasant and willing to go the extra mile, wish we had this kind of an experience with other tour operators when we visited other countries in the past, Natasha has a lot of pride and passion for Russia which helped us in having a lifetime experience.
We visited where locals would hang out and this was only possible because Natasha has excellent tour guides based in Russia that care as much as she does.
My wife and I enjoyed every minute of our ten day trip and we are planning to visit Russia again.
A BIG THANK YOU to everyone who helped make our trip Amazing
Natasha Phillips responded
"Thank you for your kind words!"
✓ I would recommend this agent to my family and friends.
50 of 107 people found this review helpful. Was this review helpful to you?YES|NO
Simply the BEST
Reviewed By Kate - Vancouver, British Columbia | Traveled to Turkey ~ Europe
Natasha, is one of the best travel agents I have dealt with in over 20 years. I travel very frequently and to many different destinations in the world. She is very professional, skilled and knowledgable agent. I highly recommend her to anyone and everyone looking for not only ticket booking but for advice about any travel related questions (vaccinations, visas, hotels etc)
I simply love her.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
55 of 117 people found this review helpful. Was this review helpful to you?YES|NO
Business Trip
Reviewed By VK - Richmond, BC | Traveled to Spain ~ Europe
Natasha did perfect job with my trip. Booking flights, hotels and restaurants.
Natasha Phillips responded
"Thank you so, so much for your kind words - means a lot to me. Truly! Looking forward to creating more amazing trips for you! Natasha "
✓ I would recommend this agent to my family and friends.
9 of 26 people found this review helpful. Was this review helpful to you?YES|NO
The perfect getaway!
Reviewed By Sofia - West Vancouver, British Columbia | Traveled to Whistler ~ British Columbia ~ Canada
Make sure to plan your next trip with Natasha! She is the most detail-oriented travel agent and she will make sure that everything is in place for you. Natasha had everything organized and planned for our vacation so that we could focus on our outdoor adventures, eating great food, and relaxing by the pool. Natasha made great suggestions for our getaway and every minor detail was taken care of. Just like your favourite credit card... don't leave home without her!
Natasha Phillips responded
"Thank you so much for your kind words! I had so much joy to create this trip for you! Looking forward to your next trip!
efcharistó!
Natasha Phillips"
✓ I would recommend this agent to my family and friends.
18 of 44 people found this review helpful. Was this review helpful to you?YES|NO
Part of the team!
Reviewed By Dan - Vancouver | Traveled to Istanbul ~ Turkey ~ Middle East
It was a pleasure working with Natasha. From start to finish, it was like having another member of our team, reorganizing and and adapting to a rapidly shifting business schedule. Excellent experience!
Natasha Phillips responded
"Thank you very much for your kind words! Natasha "
✓ I would recommend this agent to my family and friends.
46 of 100 people found this review helpful. Was this review helpful to you?YES|NO
A Divine Romantic Anniversary Celebration
Reviewed By HAPPYTRAVELLER - West Vancouver | Traveled to Vancouver ~ British Columbia ~ Canada
Natasha was a pleasure to deal with. From start to finish, she is a true professional, delight to communicate with and went the extra mile for us. It was a truly special, memorable anniversary.
Natasha Phillips responded
"Thank you so much for taking time and for your kind words! I am so pleased you enjoyed your Anniversary gateway! Sincerely, Natasha PHillips"
✓ I would recommend this agent to my family and friends.
40 of 88 people found this review helpful. Was this review helpful to you?YES|NO
Always the best
Reviewed By O. Edward - Port Coquitlam BC | Traveled to Europe
Excellent
Natasha Phillips responded
"thank you for yoru kind words!"
✓ I would recommend this agent to my family and friends.
57 of 122 people found this review helpful. Was this review helpful to you?YES|NO
Great at managing complex logistics
Reviewed By Marc Piché - Canmore | Traveled to Russia & Northwest Asia
Natasha has done a fantastic job of solving complex travel itineraries for us over the last six years. Our trips often involve bringing several people departing from various locations together in remote parts of the world - Natasha has always made it happen for us economically and efficiently.
Marc Piché
Technical Director
Association of Canadian Mountain Guides
Natasha Phillips responded
"Thank you so much for your kind words! "
✓ I would recommend this agent to my family and friends.
54 of 116 people found this review helpful. Was this review helpful to you?YES|NO
The best trip i have ever had!
Reviewed By Alex - New York | Traveled to Europe
Natasha i a great and very reliable professional. It has been always my pleasure to work with her. She always manages to organize my business trips in the best way! I strongly recommend her to everyone!
Natasha Phillips responded
"Thank you SO much for taking time to write the review and for your kind words!"
✓ I would recommend this agent to my family and friends.
48 of 104 people found this review helpful. Was this review helpful to you?YES|NO
The best trip of our lives!
Reviewed By Yana - B.C | Traveled to Mexico ~ Mexico
Natasha is an excellent agent that I would recommend to all of my friends. She's very professional and helpful. She has a lot of knowledge, and patience towards her clients.
Natasha Phillips responded
"Thank ou so much for your kind words!"
✓ I would recommend this agent to my family and friends.
55 of 118 people found this review helpful. Was this review helpful to you?YES|NO
Excellent
Reviewed By Carp - West Vancouver | Traveled to Whistler ~ British Columbia ~ Canada
Natasha Phillips is very knowledgeable and excellent at what she does. I can't wait for my next trip.
Natasha Phillips responded
"I am so grateful for you taking time and for your kind words! Happy to help anytime! Sincerely, Natasha Phillips"
✓ I would recommend this agent to my family and friends.
15 of 39 people found this review helpful. Was this review helpful to you?YES|NO
Once in a lifetime Honeymoon in Bora Bora
Reviewed By Mike - Bellevue, WA | Traveled to Bora Bora ~ French Polynesia ~ South Pacific
Natasha was referred to us by our parents who have done a number of trips with her. Not only was she able to secure our last minute honeymoon travel plans, she was able to come with excellent recommendations which made our trip incredibly memorable. Natasha even knew about a new direct flight from SFO to Tahiti on a 787 dreamliner. We had a wonderful time at the St Regis and from her recommendations we were able to relax and unwind after a hectic wedding. She even gave us a surprise gift! Her attention to detail and dedication to service are second to none. Thank you Natasha!
Natasha Phillips responded
"I am sp thrilled to read your review - thank you for taking time to write it. Creating memories is precisely the reason that makes my work so important and fulfilling. I hope to be in assistance with your future travel. Sincerely, Natasha "
✓ I would recommend this agent to my family and friends.
38 of 85 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Business Trip
Reviewed By John L - New York, NY | Traveled to Thessaloniki ~ Greece ~ Europe
Great communication and customer service. Natasha was a delight to work with. She went above and beyond to service our business needs.
Natasha Phillips responded
"Thank you SO much for taking time to write the review and for your kind words!"
✓ I would recommend this agent to my family and friends.
54 of 117 people found this review helpful. Was this review helpful to you?YES|NO
A month in Russia, Latvia and Germany
Reviewed By GN - Vancouver, BC | Traveled to Europe
Natasha is the rare travel professional who practices what she preaches. When booking our multi-leg European vacation (Russia, Latvia and Germany) she shared her experiences right down to the restaurants and attractions in the destinations on our itinerary. This personal touch and the fact that everything was delivered as promised is why our family chose to work with her and will continue to do so. She's an absolute pleasure to deal with and I'd recommend her without reservation.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!"
✓ I would recommend this agent to my family and friends.
55 of 119 people found this review helpful. Was this review helpful to you?YES|NO
Best trip of our lives
Reviewed By Kate - Delta, BC | Traveled to Russia & Northwest Asia
Natasha is an incredible travel agent. I have been her client for over 20 years and during these years she provided me and my family exceptional travel advise. Her customer service is incredible and she is always able to take her time to listen to what your travel needs and advise accordingly.
Natasha Phillips responded
"Thank you!"
✓ I would recommend this agent to my family and friends.
49 of 107 people found this review helpful. Was this review helpful to you?YES|NO
Most reliable travel agent for my 20 years of travelling
Reviewed By Elena - Europe, Russia, USA | Traveled to
Capital Business Travel, Natasha Phillips - the agency and agent we are relying upon oversees flights and vacation destinations for almost 20 years. Natasha is a great listener and equipped with a wide knowledge of travel info which always suited us the best. There are ton of info on the Internet, however, if you do not want to gamble with your time and money - ask Natasha and she will find you exactly what you are looking for and more... We are very grateful to Natasha for our wonderful vacations. Wishing Natasha and Capital Business Travel much success in business.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
53 of 115 people found this review helpful. Was this review helpful to you?YES|NO
Excellent travel agent
Reviewed By Yosya - Aurora, ON | Traveled to
I've been using Natasha's services for quite a few years. Hotel or Cruise booking - you can't go wrong with her advice. Always professional, knowledgeable and helpful. Yes, I'd recommend her to a friend.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
53 of 115 people found this review helpful. Was this review helpful to you?YES|NO
Travel Agent Second to None
Reviewed By Rob - Vancouver | Traveled to South Korea ~ East and Southeast Asia
Natasha has always provided me with excellent service, above and beyond my expectations. Every detail is always covered. With business trips that are changing dates back and forth, different travelers on different dates, multiple cities, Natasha is always on top of everything. When I made mistakes in the info I provided her she found them and made sure my itinerary was exactly as I needed. She always makes sure my travel experience is as comfortable as possible and all options are exactly as I like them. All the hotels she has recommended have been excellent. I only use Natasha for booking my travel arrangements and would recommend her to anyone traveling.
Natasha Phillips responded
"rob,
thank you SO MUCH for your kind words - much appreciated! Sincerely, Natasha Phillips "
✓ I would recommend this agent to my family and friends.
51 of 112 people found this review helpful. Was this review helpful to you?YES|NO
Excellent logistics
Reviewed By 49 parallel - Vancouver, BC, Canada | Traveled to Europe
Working with Natasha always is a pleasant experience. Her deep knowledge of subject and enthusiasm towards travel every time help to find us a perfect solution.
Natasha Phillips responded
"Thank you for your kind words! "
✓ I would recommend this agent to my family and friends.
42 of 94 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful business trip
Reviewed By Ash - NY, NY | Traveled to Los Angeles ~ California ~ USA
Excellent! Her reccos were spot on and she was extremely helpful with the planning.
Natasha Phillips responded
"Thank you so much for your kind words!
"
✓ I would recommend this agent to my family and friends.
56 of 122 people found this review helpful. Was this review helpful to you?YES|NO
Seasonal business travel
Reviewed By Jake - Bowen island | Traveled to Baku ~ Azerbaijan ~ Russia & Northwest Asia
Proactive, amazing, courteous so helpful and consistently saves me money and time??
Natasha Phillips responded
"Thank you so much for your kind words!
"
✓ I would recommend this agent to my family and friends.
47 of 104 people found this review helpful. Was this review helpful to you?YES|NO
my agent of choice
Reviewed By Vlad - Vancouver | Traveled to Europe
Always there to help, finding the best solution and patiently dealing with picky customers like me )
Thanks!
Natasha Phillips responded
"Thank you so much for your kind words!"
✓ I would recommend this agent to my family and friends.
43 of 96 people found this review helpful. Was this review helpful to you?YES|NO
Great experience
Reviewed By Tatiana - Vancouver | Traveled to Tahiti ~ French Polynesia ~ South Pacific
It has been my pleasure to work with Natasha. She loves her job and is truly beyond the call of duty. She actively listens to my concerns and is efficient in coming to a solution. Available after hours and on a short notice.
Natasha Phillips responded
"Thank you SO much for taking time and write review! Much appreciated! "
✓ I would recommend this agent to my family and friends.
47 of 104 people found this review helpful. Was this review helpful to you?YES|NO
Best travel agent in NA
Reviewed By IB - Minnesota | Traveled to Athens ~ Greece ~ Europe
Many bookings for different destinations in NA, Europe, and more.
Always great service, always understands travel needs. Takes time to find best travel options.
Natasha Phillips responded
"Thank you SO much for your kind words! "
✓ I would recommend this agent to my family and friends.
48 of 107 people found this review helpful. Was this review helpful to you?YES|NO
Best trip of my life
Reviewed By Shulman - Vancouver | Traveled to Jamaica ~ Caribbean
Fast, professional, friendly.
Natasha Phillips responded
"Thank you for your kind words!
"
✓ I would recommend this agent to my family and friends.
50 of 111 people found this review helpful. Was this review helpful to you?YES|NO
My favorite city on earth Irkutsk
Reviewed By ??????? - Coquitlam | Traveled to Russia ~ Russia & Northwest Asia
Natasha always find the best result in the short time with my very crazy wishes :)
Natasha Phillips responded
"Thank you SO much for taking time and write review! Much appreciated!
"
✓ I would recommend this agent to my family and friends.
49 of 109 people found this review helpful. Was this review helpful to you?YES|NO
The best!!
Reviewed By Garry - Victoria B.C. | Traveled to
Natasha and myself relationship goes back to the beginning of Capital travel in late 90's. I have great respect for her skills and extra efforts to meet my vigorous international travel schedules, especially Russia!
Her ability to work with the airlines schedules and travel plans has saved much frustration. I can always count her to be there for any last minute changes and rescheduling.
Over the years Capital has arranged many of our excellent holiday trips, far exceeding our expectations.
Highly recommended!
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
47 of 105 people found this review helpful. Was this review helpful to you?YES|NO
Look no Further! Natasha is the best of the best!
Reviewed By Makenzie - Vancouver BC | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Natasha has helped us with all of our work/pleasure vacations for the past few years. She has made our traveling experiences easy and carefree by organizing and assuring everything is set and taken care of. She also incorporates something into our hotel stays that are unique to us, and makes us feel like a 5 star client! Natasha has great connections with lots of hotel chains and always makes sure we're getting the best deal. We've used Natasha for about 10+ trips this past couple years, and we look forward to many more in the future!
Natasha Phillips responded
"Dear Makenzie!
Thank you so much for your kind words! it is my absolute pleasure to look after your trips and make you feel as VIP clients - as you are! i am always happy to go extra mile for that - thanks to support of my onsite partners. Looking forward to more amazing trips fro you and your friends! Best regards, Natasha "
✓ I would recommend this agent to my family and friends.
15 of 42 people found this review helpful. Was this review helpful to you?YES|NO
Professional help in challenging times
Reviewed By Europe - Vancouver | Traveled to Russia & Northwest Asia
Natasha is a great Travel Advisor who helped my family members many times in the past. I also find the value of the Travel Advisor is especially important during pandemic, when you can rely on professional with advise on the timing of travel. She provided great guidance with insurance, rebooking and refund.
Natasha Phillips responded
"Dear Mrs. Hyatt! Thank you so much for your kind words. It means so much to me. I am grateful for your business and for the appreciation of my work! Wishing you many wonderful trips ahead! Sincerely, Natasha Phillips"
✓ I would recommend this agent to my family and friends.
22 of 56 people found this review helpful. Was this review helpful to you?YES|NO
The best travel agent I've ever dealt with!!
Reviewed By Nikolai - Victoria, BC | Traveled to St. Petersburg ~ Russia ~ Russia & Northwest Asia
I discovered this service few years back, and have never used another travel agent since then. Very professional and client-centred service. Natasha went above and beyond to meet our traveling needs. She was very knowledgeable, flexible with her time, accommodating with our requests and pleasant to deal with. She took her time to explain all the options we had and to find the best deal for us. I felt listened to and respected. I did recommended her services to others in past, and will do it again in future. I will definitely be back for more tickets and advice from Natasha on my future travels.
Natasha Phillips responded
"Thank you so much for yoru kind words!"
✓ I would recommend this agent to my family and friends.
50 of 112 people found this review helpful. Was this review helpful to you?YES|NO
Russia: History and Culture
Reviewed By World Traveler - Vancouver | Traveled to Europe
Natasha is the best travel agent I've known.
Staying on top of her profession, she is always attentive to her clients and really interested in the success of every part of the tour she's helping to organize. She'd walk an extra mile to find the most convenient tickets, hotels and destinations and provide most useful tips about places to see.
Her knowledge of countries and places is amazing. I know she couldn't have possibly been in every place in the world, but it looks like she has been.
On top of that, she has a wonderfully sunny personality and dealing with her has always been a pleasure.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
52 of 116 people found this review helpful. Was this review helpful to you?YES|NO
20th Anniversary Dream Vacation
Reviewed By mermaid - West Vancouver | Traveled to French Polynesia ~ South Pacific
Extremely knowledgable and well traveled herself, she gives honest advice, and is quick to respond with recommendations and detailed quotations.
Natasha's first rate service takes the stress out of booking your travels.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
44 of 100 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Service
Reviewed By TNYVR - Vancouver, British Columbia | Traveled to Europe
My wife and I have worked with Natasha for the past several years and have booked numerous trips to Europe with her. Each time, Natasha has gone out of her way to assist us, providing timely information, great rates and in some cases, worked the impossible when numerous stops and other trip variations were required. We've recommended her to both friends and family and will continue to do so! We highly recommend Natasha!
Natasha Phillips responded
"thank you SO much for taking time to write review! really appreciate it! "
✓ I would recommend this agent to my family and friends.
48 of 108 people found this review helpful. Was this review helpful to you?YES|NO
Honeymoon of our Dreams!
Reviewed By Ashley - Irvine, CA | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Natasha was incredible to work with. She was extremely informative about the area we were traveling to and so honest about everything. You could tell she is so passionate about her line of work and really has her clients best interest in mind. She really wants you to have the most amazing vacation ever! Which we absolutely did thanks to her! Seriously our honeymoon couldn't have been half as amazing (or as relaxing from not having to plan it ourselves) if it wasn't for Natasha. Thank you Natasha!!!
Natasha Phillips responded
"Dear Ashley and Tyler, thank you so much for your kind words. I am so happy that you had wonderful honeymoon! These are the memories that will be with you forever and I am delighted that I was able to help you create your dream trip. Thank you! Natasha "
✓ I would recommend this agent to my family and friends.
43 of 99 people found this review helpful. Was this review helpful to you?YES|NO
Corporate Travel
Reviewed By Kris - Vancouver | Traveled to London ~ England ~ Europe
Natasha coordinates our company travel plans and does a fantastic job. Everything from quick service, getting the flights we need to the seats I want. I highly recommend Natasha for your travel needs.
Natasha Phillips responded
"Thank you for taking time in your busy schedule to write the rebview and thank you for your kind words!"
✓ I would recommend this agent to my family and friends.
56 of 125 people found this review helpful. Was this review helpful to you?YES|NO
great service, best deals, customer oriented agent
Reviewed By Michael L - Richmond , BC, Canada | Traveled to Europe
Excellent service, Natasha is very dedicated person who is paying great deal of attention to even smallest details for clients benefits. She always finding the best connection and to the full satisfaction of the client. I've been booking traveling trips and vacations using Natasha's services as a travel agent for more that 17 years and never regretted it or used other travel agent/company.
Natasha Phillips responded
"Thank you so much for your kind words! "
✓ I would recommend this agent to my family and friends.
40 of 93 people found this review helpful. Was this review helpful to you?YES|NO
Trip to Russia
Reviewed By Galina - Burnaby | Traveled to Russia & Northwest Asia
She is best professional in her industry. Absolutly reliable, detail oriented, looks for the best travel scenarios for any client. Just excellent service !
She ordered the flights to and inside country, hotels, took care about pick up from and to airport.
Natasha Phillips responded
"Thank you for your kind words!"
✓ I would recommend this agent to my family and friends.
47 of 107 people found this review helpful. Was this review helpful to you?YES|NO
The smoothest journey!
Reviewed By Irina - Vancouver | Traveled to Russia & Northwest Asia
We were very happy with Natasha's work!
We received an excellent service and were even more surprised when were on vacation. The trip was planned so precisely that we could not get bored expecting the next flight - everything was running so smoothly. When on vacation we talked about Natasha's help and how it would be different if we were ordering tickets by themselves.
Hope to do it next time with Natasha again!
Natasha Phillips responded
"Thank you for your kind words!
"
✓ I would recommend this agent to my family and friends.
48 of 109 people found this review helpful. Was this review helpful to you?YES|NO
Perfect trip options!
Reviewed By Natallia - British Columbia, Canada | Traveled to Europe
I found the service and response of this travel agency to be excellent!
Natasha is the best travel agent!
Natasha Phillips responded
"Thank you for your kind words!
"
✓ I would recommend this agent to my family and friends.
45 of 103 people found this review helpful. Was this review helpful to you?YES|NO
thanks for booking my tickest
Reviewed By M M - Vancouver | Traveled to Sydney ~ Australia ~ Australia & New Zealand
I've been working with Natasha for many years on several occasion.
She is great to work with, promptly responds to requests and finds great tickets.
Thank you!
Natasha Phillips responded
"Thank you for your kind words!"
✓ I would recommend this agent to my family and friends.
48 of 109 people found this review helpful. Was this review helpful to you?YES|NO
The best travel agent!
Reviewed By Nataly - Vancouver Canada | Traveled to Moscow ~ Russia ~ Russia & Northwest Asia
It was wonderful experience to work with Natasha Phillips! Every suggestion she made was excellent, as she considered our budget, time constraints, and personal likes and dislikes. She made our trip easy and stress free. Thanks for your help, Natasha!
Natasha Phillips responded
"Thank you so much for your kind words!
"
✓ I would recommend this agent to my family and friends.
48 of 109 people found this review helpful. Was this review helpful to you?YES|NO
Loving agent
Reviewed By nasha - Whistler,BC, Canada | Traveled to
Natasha always happy to help find the best deals on a plane tickets all over the world and for the last 10 years her recommendations and service in planning my trips helped me to enjoy my vacations fully.Will recommend her agency to everyone!!!
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
51 of 115 people found this review helpful. Was this review helpful to you?YES|NO
No way you can plan a trip like this....
Reviewed By Patrick - Vancouver | Traveled to Germany ~ Europe
I was too busy to plan my family's trip to Germany/Austria this past year; but was nervous about using a travel agent as I am SO picky. After some research, I decided to use Natasha as she has extensive travel experience and a personal connection to Germany. The trip she planned was so much greater than anything I could have ever planned!! She took care of literally everything. We did things I didn't even know existed! I strongly encourage anyone to use her services.
Natasha Phillips responded
"Patrick, thank you so much for your kind words and it was truly my pleasure to create this amazing trip for you! It was really great to work with you and I hope I can assist in the future. Thank you again! Sincerely, Natasha Phillips"
✓ I would recommend this agent to my family and friends.
42 of 98 people found this review helpful. Was this review helpful to you?YES|NO
Corporate Group Travel
Reviewed By Cathy - Vancouver, BC | Traveled to South Korea ~ East and Southeast Asia
Natasha is very responsive and efficient in planning our group trip.
Natasha Phillips responded
"Thank you very much for taking time to send review and for your kind words! "
✓ I would recommend this agent to my family and friends.
48 of 110 people found this review helpful. Was this review helpful to you?YES|NO
Most amazing customer service ever.
Reviewed By Patricia - Vancouver, British Columbia | Traveled to Israel ~ Middle East
Natasha Philips has consistently provided us with exceptional service, beyond any travel agent I have ever known.
She has organized excellent trips for us, multiple times, all in a highly professional manner.
The outstanding piece is that recently, due to our own error, we were stopped from checking in to a flight for a passport issue ( 5 days short of the 3 months necessary to fly to E.U.)
It was a Saturday and everyone was closed on Saturday.
Natasha's business too.
However we emailed her our unfortunate situation.
Within minutes she responded and proceeded to spend the better part of her Saturday HELPING US find new flights and not lose everything we put toward the trip that couldn't happen.
I will never forget this type of conscientious attention and care.
As a customer it is rare, and so precious.
Thank you Natasha
Natasha Phillips responded
"Thank you so much for your kind words! "
✓ I would recommend this agent to my family and friends.
48 of 110 people found this review helpful. Was this review helpful to you?YES|NO
Business Trip
Reviewed By Victor - Nanaimo, BC | Traveled to Chicago ~ Illinois ~ USA
Natasha has done a great job with organising my multiple-cities business airway trip and the itinerary in a very professional, cost-effective and accommodating way. It's always a pleasure and peace of mind working with her.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
46 of 106 people found this review helpful. Was this review helpful to you?YES|NO
Business trips made easy
Reviewed By Dave - Toronto, Ontario | Traveled to Dubai ~ United Arab Emirates ~ Middle East
Natasha always has good ideas about better and more interesting itineraries, with an eye to saving money. Her turnaround is quick, and her instructions clear. Her experience in advising on hotels has been great so far. She is always upbeat and pleasant on the phone.
Natasha Phillips responded
"Thank you SO much for taking time and write review! Much appreciated!
"
✓ I would recommend this agent to my family and friends.
51 of 116 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a lifetime with our 2 children!
Reviewed By Lynn - West Vancouver, B.C. | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Extremely knowledgeable about the area we travelled to and budget recommendations with options of various accommodation styles & activity options to suit our family.
Natasha Phillips responded
"Thank you!!!"
✓ I would recommend this agent to my family and friends.
36 of 87 people found this review helpful. Was this review helpful to you?YES|NO
Excellent trip! Amazing Hotel!
Reviewed By Sveta - Vancouver, Canada | Traveled to London ~ England ~ Europe
It is pleasure working with Natasha. Natasha is always helpful, prompt and provides the best services in regards to any bookings.
Natasha Phillips responded
"Thank you so much for your kind words!"
✓ I would recommend this agent to my family and friends.
45 of 105 people found this review helpful. Was this review helpful to you?YES|NO
Best vocations!
Reviewed By Svetlana - Vancouver | Traveled to Europe
Always professional and knowledgeable! Geat service!
Natasha Phillips responded
"Thank you for your kind words!
"
✓ I would recommend this agent to my family and friends.
49 of 113 people found this review helpful. Was this review helpful to you?YES|NO
New Zealand World Masters Games
Reviewed By Skywalker - Vancouver, BC | Traveled to New Zealand ~ Australia & New Zealand
Natasha was fantastic getting us terrific flights with small in-country flights included. She had a tourism contact in Auckland who offered to help us out in our travels inside New Zealand. Our team had rented a house in Greater Auckland for one week during the World Masters Games. Natasha was very helpful in discussing where to tour before and after the Games. Going all that way, we had to see the country and we had a wonderful experience. I would highly recommend Natasha for your travels.
Natasha Phillips responded
"Thank you for your kind words!
"
✓ I would recommend this agent to my family and friends.
42 of 99 people found this review helpful. Was this review helpful to you?YES|NO
Outstanding trip
Reviewed By stvictor - New Westminster, BC | Traveled to Jamaica ~ Caribbean
Natasha provides excellent service: professional, fast, and very friendly. She understands customer’s initial ideas and always recommends few options suitable for customer. Subsequent purchasing goes smoothly: from travel tickets to insurance. In case of any questions/issues (not many) they were resolved quickly.
Natasha Phillips responded
"Thank you for your kind words!"
✓ I would recommend this agent to my family and friends.
46 of 107 people found this review helpful. Was this review helpful to you?YES|NO
THE BEST TRAVEL EXPERIENCE
Reviewed By Oleg O - West Vancouver | Traveled to Europe
A good agent is the most important part of the travel planning, especially for traveling with small kids and we are lucky to have one!
Our agent is very knowledgeable and experience, we saved a lot of time on research and have seen a lot of beautiful places in a very short period of travel.
Natasha Phillips responded
"Thank you for your kind words!"
✓ I would recommend this agent to my family and friends.
51 of 117 people found this review helpful. Was this review helpful to you?YES|NO
the best travel arrangements
Reviewed By Russell - Gibsons BC | Traveled to Spain ~ Europe
the score should be 10 out of 5. Natasha is brilliant at her job. I find her to be an extraordinarily conscientious travel expert/agent
Natasha Phillips responded
"Thank you SO much! "
✓ I would recommend this agent to my family and friends.
45 of 105 people found this review helpful. Was this review helpful to you?YES|NO
Best trip of our lives
Reviewed By Kate - Delta, BC | Traveled to Russia & Northwest Asia
Natasha is an incredible travel agent. I have been her client for over 20 years and during these years she provided me and my family exceptional travel advise. Her customer service is incredible and she is always able to take her time to listen to what your travel needs and advise accordingly.
Natasha Phillips responded
"Thank you for writing such a great review! "
✓ I would recommend this agent to my family and friends.
46 of 107 people found this review helpful. Was this review helpful to you?YES|NO
Dream Vacation in the City of Lights
Reviewed By Nick - Richmond, BC | Traveled to Paris ~ France ~ Europe
Natasha was extremely knowledgeable and helpful when booking a trip to Paris for our family. She recommended a hidden gem of a hotel in the Opera district and gave us valuable tips on dining locations, sightseeing tours and "must see" places of interest. Thanks to her, we had the time of our lives in Paris!
Natasha Phillips responded
"Thank you so much for taking time to do the review and THANK you for your kind words!"
✓ I would recommend this agent to my family and friends.
50 of 116 people found this review helpful. Was this review helpful to you?YES|NO
Great trips
Reviewed By Olga Romanova - Vancouver, Canada | Traveled to Caribbean
Experienced professional.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
51 of 118 people found this review helpful. Was this review helpful to you?YES|NO
Definately one of our best holidays ever!
Reviewed By Davy - Vancouver, B.C. | Traveled to Russia & Northwest Asia
Although I had tracked down Natasha through an online search, I was later told by a good friend of mine who just happens to be Russian, that she is the best travel agent in the business. Natasha is very efficient and knowledgeable regarding her specialty. She is professional, personal and is prepared to go the extra mile. While our vacation in Russia was one of the best holidays we had ever experienced, this was greatly due to the superb organization and attention to detail which Natasha and her team had provided to us. What a fantastic experience indeed! I definitely recommend Natasha’s services for Russian tours.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
43 of 102 people found this review helpful. Was this review helpful to you?YES|NO
The best trip that we ever had
Reviewed By Sasha - Richmond BC | Traveled to Europe
Just an excellent!!
Natasha Phillips responded
"Thank you so much!"
✓ I would recommend this agent to my family and friends.
45 of 106 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a lifetime to TAHITI with our 2 children
Reviewed By Lynn - West Vancouver, B.C. | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Extremely knowledgeable of TAHITI and surrounding islands as well as budget recommendations.
Natasha Phillips responded
"Lynn, thank you SO much for taking your time to send feedback! i am so happy that you fell I love with Tahiti as well! Best regards, Natasha "
✓ I would recommend this agent to my family and friends.
41 of 99 people found this review helpful. Was this review helpful to you?YES|NO
Great rates & customer service
Reviewed By Lisa - West Vancouver | Traveled to New Zealand ~ Australia & New Zealand
Natasha was able to help us access amazing rates for our travel - rates which we would not have been able to obtain without her help and expertise. She was also extremely responsive to our queries, and acted proactively in terms of ensuring we had the right documents for travel and appropriate seating and meals on the plane. We have used Natasha's services for other trips and would not hesitate to recommend her and to utilize her expertise again.
Natasha Phillips responded
"Thank you so much for your kind words! "
✓ I would recommend this agent to my family and friends.
44 of 105 people found this review helpful. Was this review helpful to you?YES|NO
Great price for a trip to Paris!
Reviewed By Umbrelya - Vancouver | Traveled to Paris ~ France ~ Europe
I have worked with Natasha several times over the past eight or nine years. She is usually the first I think about when planning a trip to Russia to see my parents or some other places to travel. Every time is a pleasure working with Natasha - she always tries to find best ticket options (including price, connections, convenience, etc.); plus she always responds in a timely manner. Moreover, she is very friendly and polite. She found me great airplane ticket deals a few times! I recommended her to a number of my friends.
Natasha Phillips responded
"Thank you so much! "
✓ I would recommend this agent to my family and friends.
46 of 109 people found this review helpful. Was this review helpful to you?YES|NO
20th Anniversary Dream Vacation
Reviewed By mermaid - West Vancouver | Traveled to French Polynesia ~ South Pacific
Extremely knowledgable and well traveled herself, she gives honest advice, and is quick to respond with recommendations and detailed quotations.
Natasha's first rate service takes the stress out of booking your travels.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
44 of 106 people found this review helpful. Was this review helpful to you?YES|NO
The best trip that we ever had
Reviewed By Sasha - Richmond BC | Traveled to Europe
Just an excellent!!
Natasha Phillips responded
"Thank you!"
✓ I would recommend this agent to my family and friends.
48 of 114 people found this review helpful. Was this review helpful to you?YES|NO
best travel agent
Reviewed By lipa - vancouver , BC | Traveled to New Zealand ~ Australia & New Zealand
Natasha is very helpful and very knowledgeable
She can improve you trip by thinking outside the box
Natasha Phillips responded
"thank you so much for your kind words!"
✓ I would recommend this agent to my family and friends.
44 of 107 people found this review helpful. Was this review helpful to you?YES|NO
Perfect trip options!
Reviewed By Natallia - British Columbia, Canada | Traveled to Europe
I found the service and response of this travel agency to be excellent!
Natasha is the best travel agent!
Natasha Phillips responded
"Thank you for your kind words!
"
✓ I would recommend this agent to my family and friends.
45 of 109 people found this review helpful. Was this review helpful to you?YES|NO
Always a pleasure
Reviewed By MR - NY, NY | Traveled to Europe
Natasha is a consummate professional, always available and ready to assist. In an era of impersonal interactions with the internet, working with Natasha is always a great experience.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!"
✓ I would recommend this agent to my family and friends.
48 of 115 people found this review helpful. Was this review helpful to you?YES|NO
Half-way around the globe...
Reviewed By Quattro - Toronto, Ontario | Traveled to Singapore ~ Singapore ~ East and Southeast Asia
Natasha was very diligent and dedicated in ensuring all my travel arrangements met my needs. She went the extra mile, even off hours and weekends, to make sure my needs were taken care off. Very professional level of service
Natasha Phillips responded
"Thank you for your kind words! "
✓ I would recommend this agent to my family and friends.
45 of 110 people found this review helpful. Was this review helpful to you?YES|NO
The best travel agent
Reviewed By Elena - Vancouver, British Columbia | Traveled to Europe
Natasha is a very caring agent, who always has time to patiently listen to all usual and complicated requests and helps to find the best possible solution to them. She is a confident and a very well educated and travel informed agent.
I'm her client for about 20 years and always recomend her to people who are looking for a highly professional travel agent.
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
43 of 106 people found this review helpful. Was this review helpful to you?YES|NO
Honeymoom
Reviewed By Gurse + Alisha - Surrey, Canada | Traveled to Bora Bora ~ French Polynesia ~ South Pacific
Very personable and always on the ball with booking our trip. She has a vast amount of knowledge and is willing to go the extra mile to find what her customers are looking for. Highly recommend her!
Natasha Phillips responded
"Thank you SO much for taking time and write such a nice review:) really hope you had fantastic time! Huge thank you! Natasha"
✓ I would recommend this agent to my family and friends.
42 of 104 people found this review helpful. Was this review helpful to you?YES|NO
Best Travel Agent
Reviewed By Ros - Richmond, BC | Traveled to Provence ~ France ~ Europe
She is fast and efficient, very informative and willing to help out in any way. She spends the time to get to know you and gets to know your travel needs, even when we made a lot of changes to our itineraries she was able to adapt quickly on the fly. Natasha consistently goes above and beyond for example, one time with our room reservation she had to run back to her office after hours to secure our room for us. She's very friendly, and will be able to make your vacation dreams come true!
Natasha Phillips responded
"Thank you for such a kind words - it is absolute pleasure to create your dream trips. Wishing you fabulous time in France, Sincerely, Natasha"
✓ I would recommend this agent to my family and friends.
36 of 93 people found this review helpful. Was this review helpful to you?YES|NO
My favorite city on earth Irkutsk
Reviewed By ??????? - Coquitlam | Traveled to Russia ~ Russia & Northwest Asia
Natasha always find the best result in the short time with my very crazy wishes :)
Natasha Phillips responded
"Thank you SO much for taking time and write review! Much appreciated!
"
✓ I would recommend this agent to my family and friends.
46 of 113 people found this review helpful. Was this review helpful to you?YES|NO
Smooth and easy trip.
Reviewed By Irina - Port Coquitlam | Traveled to Germany ~ Europe
Natasha is very informative and always looks for the best price and provides great service. It's a pleasure to work with her.
Natasha Phillips responded
"Thank you for taking time and sending your feedback! much appreciated!"
✓ I would recommend this agent to my family and friends.
41 of 104 people found this review helpful. Was this review helpful to you?YES|NO
my semi-annual vacations
Reviewed By Tatiana - Victoria, BC | Traveled to Europe
I have been working with Natasha for over 15 years. She is a very knowledgeable agent and always responds to inquiries very quickly. My requests are usually quite complicated and include several connection and layovers and Natasha always was able to find me the best tickets. She also has an extensive knowledge of hotels/destinations and her suggestions were very useful. Natasha has a great personality and is always fun to talk to!
Natasha Phillips responded
"Thank you for your kind words!
"
✓ I would recommend this agent to my family and friends.
43 of 108 people found this review helpful. Was this review helpful to you?YES|NO
The best!
Reviewed By Von - Vancouver BC | Traveled to
Natasha is the best. She figured everything out at the last minute. She found hotels, the best travel prices and flight times and helped me with arranging a pickup from the airport. I usually book things online so this is the first time in awhile I used a travel agent and I will call her again in the future. She was recommended to me by a friend and I would recommend her to anyone who reads this. Thankyou Natasha!
Natasha Phillips responded
"Thank you SO MUCH for your kind words!
"
✓ I would recommend this agent to my family and friends.
47 of 116 people found this review helpful. Was this review helpful to you?YES|NO
The best trip ever!
Reviewed By Tanya P - Vancouver | Traveled to Tahiti ~ French Polynesia ~ South Pacific
Our travel agent is simply the best!
The hotel and apartment accommodations were beautiful, located in the desired areas and fit our budget. The tours that our agent arranged were simply amazing and the tour guides were knowledgeable, friendly and helpful. The couple times we had questions while we were traveling, they were answered immediately. Our trips went like clockwork from start to finish and every stop was amazing.
Natasha Phillips responded
"Thank you so much for your kind words!
"
✓ I would recommend this agent to my family and friends.
45 of 113 people found this review helpful. Was this review helpful to you?YES|NO
Best trip of our lives
Reviewed By Kate - Delta, BC | Traveled to Russia & Northwest Asia
Natasha is an incredible travel agent. I have been her client for over 20 years and during these years she provided me and my family exceptional travel advise. Her customer service is incredible and she is always able to take her time to listen to what your travel needs and advise accordingly.
Natasha Phillips responded
"Thank you!"
✓ I would recommend this agent to my family and friends.
39 of 104 people found this review helpful. Was this review helpful to you?YES|NO
We had a blast on our trip
Reviewed By LZ - Vancouver, BC | Traveled to Europe
We had a great experience dealing with Natasha. She is very accommodating and pleasant to deal with
Natasha Phillips responded
"Thank you so much for yoru kind words"
✓ I would recommend this agent to my family and friends.
41 of 111 people found this review helpful. Was this review helpful to you?YES|NO