Carly Heyward, Travel Agent in Jacksonville, FL

Carly Heyward

Jacksonville, FL Travel Agent
Super Agent

Carly Heyward

Jacksonville, FL · 9 Years of Experience

An independent agent with Cruises & Tours, Unlimited, , a Travel Leaders Network Affiliate Agency
5.0
(84)
100% Recommended
I have travelled with G Adventures a few times before and their customer service has always been great. However, Carly added that extra personal touch. She... Read More >
About
My Travel Specialties
Reviews
Certificates & Awards
My Places
Travel Stories & Media

Areas of expertise

Destinations:

South Africa, Ecuador, Peru, Antarctica, Kenya

Interests:

Animals & Wildlife, Expedition Cruises, Adventure, Safari, Escorted Tours

Suppliers:

G Adventures, Hurtigruten, National Geographic Expeditions, Intrepid Travel, Adventures By Disney

About Me

Agent specializing in Wildlife Expeditions

I've been to 80+ countries myself, and have sent people all over the world. But my favorite trips to book are those wanting to find exotic wildlife such as Antarctica, the Arctic, African Safaris, and Galapagos! I specialize in intimate tours in small group tours or small ships.

My Travel Specialties

Galapagos

Galapagos
Another exciting destination that I've been to and of course send others to!  There are so many options for this destination like land-based or boat-based! Happy to chat with you about them all to find perfect option for you....Read More ▶

African Safaris

African Safaris
I've been on some African Safaris in a few countries myself, as well as sent many people on safaris of various budgets.  Happy to chat about how the lodging, transportation, and animals are different in each country!...Read More ▶

Antarctica

Antarctica
I've personally been to Antarctica twice on two different brands, and I've sent close to 100 people to the polar regions.  It's my favorite place in the world, and I'm well versed in the ins-and-outs of polar adventure travel.  I will talk with you about your preferences and budget, a...Read More ▶

Small Group and Polar Specialist

Small Group and Polar Specialist
I've been to 80+ countries and all 7 continents!  I like to help make travel dreams come true! The odds are good that I've been to where you want to go :D   My main focuses are on wildlife expeditions (Antarctica, African Safaris, and Galapagos), small group...Read More ▶

REVIEWS

Rating: 5.0
84 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 84 reviews

Definitely book with Carly
Reviewed By Alice - UK | Traveled to Jordan ~ Middle East
I have travelled with G Adventures a few times before and their customer service has always been great. However, Carly added that extra personal touch. She was available to answer all of my questions whenever i had them and kept me updated on any questions outstanding that were waiting on a G Adventures to answer. This totally kept my mind at ease as i didn’t need to keep on top of anything or chase anybody for answers.

Carly arranged my airport transfers, extra hotel nights, and excursions and this all went smoothly. She sent me all of the vouchers/confirmations that I needed and reminded me of anything I was missing.

The added bonus of booking through Carly is also that she has travelled to so many countries and has a lot of valuable travel experience. This meant that any questions I had whether it was regarding appropriate clothes, packing, the weather, cash vs card/ ATM access, local sim card etc, it was all answered from personal experience which is invaluable!
I would recommend this agent to my family and friends.
5 of 6 people found this review helpful. Was this review helpful to you?YES|NO
SERIOUSLY FABULOUS
Reviewed By Marschel - TN | Traveled to Martinique ~ Caribbean
Carly was amazing from day one!

I originally booked for a different destination in Saint Martin but there were some issues with the resort. Carly personally spent hours on the phone to get things resolved and us transferred to a new resort. Top notch personal attention to details and even made us an itinerary!!

Seriously cannot recommend this lovely soul enough! So helpful and friendly!!!
I would recommend this agent to my family and friends.
4 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Experience
Reviewed By Lindsay - US | Traveled to Peru ~ South America
Carly helped me originally book a trip to South America. However, due to the civil unrest in Peru my trip had to be canceled last minute. Carly was extremely helpful in changing my trip so that I could still go somewhere else without feeling like I missed out on a vacation. Within a few days I was already booked and ready to go to Costa Rica. It was truly an amazing experience and I can’t think Carly enough for all that she’s done for me!
I would recommend this agent to my family and friends.
5 of 8 people found this review helpful. Was this review helpful to you?YES|NO
So easy and So fun!
Reviewed By Laura - TX | Traveled to Turkey ~ Europe
I have always planned and booked my own vacations: Iceland, Egypt, Spain, Italy, Peru....But I doubt I will again. Carly made everything so easy and stress free! The tour with G Adventures was amazing, but Carly was also booked my hotels for extra time before and after the tour began. This was one of the best vacations ever partially because I didn't have to sweat the details! Thank you Carly!
I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Smooth sailing in Egypt
Reviewed By Liz - US | Traveled to Egypt ~ Africa
I usually book my trips independently, but I knew Egypt would be a tricky one. I meet Carly in the Girls Love Travel Facebook group. Since we are both teachers, we hit it off. She helped me book a 10 day trip through Egypt. She was professional, flexible and easy to work it. I will reach out to her in the future when I feel safe traveling again. Peace, love and travel!
I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
G adventures' top booking agent 4 years in a row
Future Leader of Travel Retreat

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Antarctica
View Album

    My Travel Stories

    More info on my blog!

    I have SO much more info on my blog!  WWW.flightoftheeducator.com...
    Read more

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