Lori went above and beyond. She took what could have been a disaster and turned it all around. It was a wonderful vacation that came together through her dedication and hard work.

When your resort shuts down only 2 weeks prior to your group leaving with 46 people and you need a new resort with dance space, you feel so fortunate to have Lori Franco as your travel agent! As the trip leader I was a bit stressed to say the least but we were rebooked at a nicer resort with no price increases and things went seamlessly. Then at the back end with flight cancellations due to weather Lori was there again to help with filing the insurance claims. She is great at communicating and I just can’t say enough good things about working with her. You can’t do any better !!

Once again Lori took care of every detail for our group and set us up for another great vacation in Jamaica! I highly recommend Lori to anyone that is going to travel! She will definitely take care of you!

Lori takes care of all the details. Things you wouldn't even think of. She's a great help especially if something goes away. Use Lori Franco. She's fantastic !

Everything was perfectly planned!

Both times we have gone to Jamaica our flights home have been canceled. Lori had recommended travel insurance which we needed both times. She made sure we all made it back safely despite the weather.

Lori organized a wonderful trip for our dance group! Her information was thorough and spot on. She helped us avert a last minute disaster by rebooking us in a new resort after our original destination was unexpectedly sold! We just love the Hilton Rose Hall in Montego Bay, Jamaica! Thank you Lori for another great trip!

Lori was great from the beginning , with flights, rooms, and information about the country

Lori is the best! We always feel that things are under control, even in difficult circumstances… Such as Covid, weather, and resort closings! We certainly have been through it all with the best travel agent around!

Lori made magic happen in the middle of winter! Everything was wonderful. Thank You Lori for all the memories!

She was very knowledgable, easy to contact and a pleasure to work with! She took care of every aspect from travel to excursions to special resort perks for our honeymoon. She provided us with detailed travel information and made our trip was a breeze. This was our second trip booked with Lori and we look forward to working with her again in the future!

Lori was easy to work with and picked an awesome resort for our group.

Lori has been planning the best vacations for us for many years. She is detail oriented and follows through as she reserves and confirms every part of our itinerary.

Lori has been my go-to agent for various travel experiences for over 35 years. Cruises, Disney, and Aruba to name a few. Most recent was the American Cruise Lines Legendary Rivers and National Parks. Lori is the best of the best!

i live in Florida, my brother is in Rhode Island and works with Lori often.
I never would have been able to do this adventure alone. Thank you Lori and also for assisting the other family members

Thank you Lori for assisting us with this vacation destination

Lori was fantastic! She took care of ALL of the details...

Efficient
Smart
Pleasant
Fun to talk to

She was so helpful and courteous. She gets excited talking about traveling. Very accommodating will eishes on.

excelle

We planned Alaska Land and Cruise vacation 13 months in advanced. Lori provided several options for us to select from and strongly recommended the travel insurance, which we did purchase and thankfully did not need. Lori recommended land first and now we know why... always on the go on land, we were finally able to relax once on the cruise portion of the vacation. Lori is very experienced and thorough, finds the best package to meet your vacation requirements and within your budget. She responds phone calls and emails quickly and is there for you 100%. She contacted during our vacation to see how things were going! I have never had a travel agent follow up with us during the vacation.

Lori made the plans for a friend and me to travel to Atlantis. We stayed at the Royal at Atlantis that she recommended. It was an unbelievable experience. It was the most absolutely gorgeous place I ever stayed ar. Lori was always always accommodating and responded to all questions at any given time. I highly recommend her for your travel agent .

Lori gave us lots of attention throughout the process.

Lori has helped us plan our travel for over 25 years. We have never been disappointed. She listens and helps to make our vacations easy and memorable. There rarely has been a problem - but when there was - she solved it quickly.
We traveled with Lori in May of this year on a cruise to Greece. We had a great time!

Lori provides superior service with great attention to every detail from the early planning stages through the return trip home and everything in between. She took great care in listening to what I was hoping to experience and offered a variety of great suggestions for things I didn't think of. She made this trip more memorable than I could have ever imagined. Thank you Lori!!!

Lori had taken care of every little detail. We didn't have to worry about a thing so we could enjoy our vacation. Everything was planned and explained very well to us.

Extremely helpful, thorough, kind and fun..

My recent trip was an absolute dream come true thanks to Lori from Global Excellence. Lori's professionalism and dedication is outstanding. Lori's attention to detail is remarkable; she meticulously planned every aspect, leaving no stone unturned. Her ability to anticipate our needs and provide personalized recommendations showcased her commitment to excellence. From seamless logistics to exquisite accommodations, every detail was flawlessly executed. Lori's unwavering commitment to excellence made this journey extraordinary. She is a true gem in the industry, and I highly recommend her for an exceptional travel experience. Can't wait to plan our next adventure with Lori from Global Excellence!

Lori has booked several trips for me and all have been great! She’s an amazing Travel Agent!

She was pleasant and kept us updated on what we needed to do.

Lori made booking this trip pleasurable, here knowledge and attention to detail was impeccable!

Our trip was amazing from the minute we secured our deposit.
Lori is so easy to talk to and responds almost immediately.

Had a wonderful trip! Lori was amazing to work with and there to answer any questions we might have had.

Lori was amazing with everything with booking our cruise. When we meet her and explain our vision for our cruise, she mentions lots of options.
We cant thank her for the hard work she did. Everything was perfect

Lori was easy to work with, responded quickly to any questions I had, was very knowledgeable and made us aware of things we wouldn’t have known to do. She arranged flight, transportation to the resort, and the resort we stayed at and it all went seamless.