Our 1st trip as a married couple!
Reviewed By Paula - Fall River, MA | Traveled to Las Vegas ~ Nevada ~ USA
he is very easy to work with & knowledgeable
Brian St.Pierre, VTA, CCC responded
"Thank you, it was my pleasure, and looking forward to booking your next vacation! I can't wait to hear about your next trip to RIU Aquarelle Jamaica! "
✓ I would recommend this agent to my family and friends.
7 of 8 people found this review helpful. Was this review helpful to you?YES|NO
The best anniversary trip ever
Reviewed By Sean M - Portsmouth, NH | Traveled to Caribbean
Brian was excellent to work with. He is very knowledgeable and always available. He made our Anniversary trip that much better.
Brian St.Pierre, VTA, CCC responded
"Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our travel services. It was a pleasure helping you plan your trip, and we're delighted that everything went smoothly. Your kind words and support mean the world to us. If you ever need assistance with future travels or have any questions, don't hesitate to reach out. Safe travels and we look forward to working with you again soon! ????"
✓ I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Amazing trip!!
Reviewed By Jenjeff2 - Portsmouth, RI | Traveled to Orlando | Florida | USA
Brian assisted my daughter and I in planning a girls’ getaway to both Universal Orlando and Walt Disney World, and the experience was fantastic from start to finish. We did a split stay at Universal’s Endless Summer Dockside Inn & Suites and Disney’s All-Star Sports Resort, and Brian’s recommendation to “stay within the bubble” at each destination was absolutely spot on. The theming, atmosphere, and convenience of complimentary transportation to and from the parks made everything seamless and stress-free.
Brian’s personal experience and expertise with both Disney and Universal were invaluable. His tips and tricks helped us navigate each park using their respective apps, understand Lightning Lane (Disney) and Express Pass (Universal) options, and enjoy some truly great dining and drink recommendations. He was incredibly responsive, attentive, and always on top of every detail.
He also provided us with a custom Trip Plans app that conveniently organized all of our flight, hotel, and park information in one easy-to-access place, which made traveling so much easier. If you’re looking for a knowledgeable and reliable travel advisor, I highly recommend Brian at Pau Hana Travel!
He also had a lot of personal recommendations when we went to NOLO over New Year's! My SIL did the hotel (employment there) but he had tons of amazing suggestions for things to do and food recommendations.
Brian St.Pierre, VTA, CCC responded
"Thank you so much, Jen! I loved helping you and your daughter plan your Universal and Disney girls’ getaway. I’m so glad the split stay and “stay within the bubble” recommendation made everything easy and stress-free, and that the tips, park strategies, and Trip Plans app helped you make the most of your time. Thank you for trusting me with your vacation—I’d love to help you plan your next adventure! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Stress-free is an understatement
Reviewed By Father Foxboro - Cranston, RI | Traveled to Turks and Caicos Islands | Caribbean
Working with Brian was an absolute game-changer. From the very beginning, he was incredibly responsive, organized, and genuinely invested in making our trip stress-free and unforgettable. Every detail — flights, hotels, transportation, and special requests — was handled flawlessly.
What really stood out was his ability to anticipate needs before we even asked and offer great options that fit both our budget and travel style. Anytime we had a question, we got quick, clear answers and helpful recommendations.
Thanks to his expertise, we were able to truly relax and enjoy our trip instead of worrying about logistics. I can confidently say this was the smoothest travel experience we’ve ever had. If you’re looking for someone who goes above and beyond and treats your trip like it’s their own, Brian is the agent you want to utilize. What truly set Brian apart was his custom travel app, which he personalized with our entire cruise itinerary, pre- and post-cruise hotel details, flight info, and city guides for every port. It even packed in detailed ship info, key contact numbers, our travel documents, and insurance details. The best part? Real-time flight updates for delays and gate changes kept everything stress-free.
We've already booked our next Virgin Voyages cruise with Brian—couldn't imagine traveling without him! If you're planning a cruise (or any trip), Pau Hana Travel is the only way to go. Highly recommend them!
Brian St.Pierre, VTA, CCC responded
"Thank you so much for the wonderful review! It was a pleasure working with both of you, and I’m thrilled that your first cruise experience was such a memorable one. I look forward to working with you again in the future!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Recent trip to Universal Studios
Reviewed By Universal Studios Rookies - Orland, FL | Traveled to Florida | USA
Brian was great! Not only did he answer all or our questions during the planning process of our trip, but he was also available in real time while we were on vacation to assist us. He exceeded our expectations in making this a wonderful vacation!
Brian St.Pierre, VTA, CCC responded
"Thank you Andrea! I take pride in having the inside connections to assist in whatever way possible to ensure you have an amazing vacation! Looking forward to planning the next one!"
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Conference Trip
Reviewed By Chris L - MA | Traveled to Seattle | Washington | USA
I can’t say enough great things about Brian, owner of Pau Hana Travel and the outstanding job he did booking my recent business trip to Seattle, WA. From the start, Brian made the entire process effortless by seamlessly bundling my air and hotel into one smooth, well-coordinated package. Everything was thoughtfully selected and perfectly aligned with my schedule, saving me time and stress.
What truly set Brian apart was the added value he provided through his Trip Plans app. All of my flight and hotel details were automatically integrated into one easy-to-use platform, giving me real-time updates on flight changes, delays, and gate assignments. Having instant notifications at my fingertips made traveling for business incredibly efficient and worry-free.
Even beyond logistics, Brian went the extra mile by including a detailed Seattle city guide within the app. During my downtime, I had curated recommendations for the best places to see, dine, and explore—something I wouldn’t have had time to research on my own. It felt like having a personal travel concierge in my pocket.
Brian’s professionalism, attention to detail, and use of modern tools made this one of the smoothest business trips I’ve ever taken. If you’re looking for a travel advisor who goes above and beyond—whether for business or leisure—I highly recommend Brian St. Pierre and Pau Hana Travel.
Brian St.Pierre, VTA, CCC responded
"Thank you Chris! I am so glad that you used the app to maximize your time in Seattle, I love having the option to utilize the app's features to add that much more personalized service for my clients! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Awesome Cruise
Reviewed By Mjohnson - Blairsville, Ga | Traveled to Belize | Central America
Brian was great and extremely easy to work with! He helped us book an awesome 9 night Royal Caribbean cruise at a fantastic price!
Brian St.Pierre, VTA, CCC responded
"Thank you Matt! I am glad you and your family had an amazing cruise! I can't wait to find the next one for you! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Great communication
Reviewed By Smoore - Seekonk, Ma | Traveled to Aruba | Caribbean
My family has booked a few vacations over the past 2 years with Brian. From start to finish it was always a smooth transition even when flights where delayed Brian was always on top of things sending emails or texts to inform us on what was going on and what our best options would be. Will definitely continue to use him as we travel in the future
Brian St.Pierre, VTA, CCC responded
"Thank you! It is always a pleasure finding new resorts in Aruba for you to experience and check out! Looking forward to planning your next one! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Excellence El Carmen Trip
Reviewed By Joslyn M. - Seekonk, MA | Traveled to Dominican Republic | Caribbean
We had an amazing experience working with Brian as our travel agent! He planned a perfect vacation for me and my boyfriend in Punta Cana, and everything went smoothly from start to finish. Brian was knowledgeable, responsive. The resort, flights, and overall experience was excellent . We were able to truly relax knowing all the details were taken care of. I would absolutely recommend Brian to anyone looking to book a stress-free and unforgettable trip!
Brian St.Pierre, VTA, CCC responded
"Thank you Joslyn! It was a pleasure to work with you! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Solo Cruise
Reviewed By Chris - Fairhaven MA | Traveled to St. Thomas | Virgin Islands | Caribbean
I had an outstanding experience working with Brian St. Pierre, owner of Pau Hana Travel. He expertly handled my 11-night Eastern Caribbean cruise on the Coral Princess, a pre-night stay at the Embassy Suites in Fort Lauderdale, and round-trip JetBlue flights. Brian’s attention to detail truly stood out when he recommended and booked a cigar tour in Puerto Plata with Viator. When an issue arose, he was on the phone in real time with Viator and the local vendor, advocating on my behalf. Thanks to his quick pivot, I ended up with a private driver and a custom Puerto Plata tour that included cigar rolling and a visit to the famous Umbrella Street. Brian’s professionalism, responsiveness, and ability to adjust on the fly were above and beyond. I highly recommend Brian and Pau Hana Travel to anyone looking for a top-tier travel advisor.
Brian St.Pierre, VTA, CCC responded
"Thank you Chris! It was a pleasure booking your Coral Princess cruise, and look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Solo Carribean Cruise
Reviewed By Chris - Fairhaven Ma | Traveled to St. Thomas | Virgin Islands | Caribbean
It was amazing
Brian St.Pierre, VTA, CCC responded
"Thank you! Glad you enjoyed your vacation! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Family Vacation!
Reviewed By Family - Massachusetts | Traveled to Hawaii | USA
We recently returned from an unforgettable family vacation to Hawaii, thanks to the incredible work of our travel agent, Brian! Planning a trip for a family of six—including children ranging from toddlers to teens—can be overwhelming, but he made the entire process seamless and enjoyable from start to finish.
Brian took the time to really understand our family’s needs, interests, and budget. Every detail was thoughtfully considered—from flights and accommodations to kid-friendly excursions and downtime built into the itinerary. We especially appreciated his responsiveness and flexibility—always quick to answer questions, make last-minute adjustments, or offer helpful local tips. Thanks to Brian, we were able to truly relax and enjoy our time in paradise, knowing that everything was taken care of.
We wouldn’t hesitate to recommend him to anyone planning a family vacation. We’re already thinking about our next trip and will definitely be using Brian again!
Mahalo for the memories
Brian St.Pierre, VTA, CCC responded
"Thank you for the kind words Robyn and Loren! I truly enjoyed planning your vacation to one of my favorite destinations - Hawaii! I look forward to working with you again! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Special Birthday Trip
Reviewed By Border Buddy - Seekonk, Ma | Traveled to Dominican Republic | Caribbean
We had a wonderful week. Accommodation and facilities were top notch. Brian was able to find a perfect resort for us. Exactly what we needed.
Brian St.Pierre, VTA, CCC responded
"Thank you, Carl and Paula! It was a pleasure to work with you! "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Disney
Reviewed By Rose - Massachusetts | Traveled to Disneyland | California | USA
We are very pleased with Brian’s knowledge of Disney.attractions and various resorts. He always has many tips about where to stay or dine in Disney. He is always eager to share the history of different Disney attractions.it was a pleasure to have him book our vacation.
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Brian St.Pierre, VTA, CCC responded
"Thank you so much for the kind review! I’m thrilled to hear that my knowledge of Disney attractions, resorts, and dining helped make your vacation special. Sharing tips and Disney history is something I truly enjoy, and it was a pleasure assisting with your trip. I appreciate your trust and look forward to helping you plan another magical vacation soon!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
No stress with Pau Hana!!!!!
Reviewed By Happyfamily - Townsend MA | Traveled to Walt Disney World | Florida | USA
We had an absolutely fantastic experience working with Brian St. Pierre, owner and travel advisor at Pau Hana Travel Agency, and cannot recommend him highly enough! Brian booked our family’s Walt Disney World vacation and truly went above and beyond every step of the way.
He helped us choose the perfect resort for our needs and budget—Disney’s Caribbean Beach Resort—and it could not have been a better fit. Brian took the time to walk us through the Disney app, explained how to use Lightning Lane, and even secured dining reservations for us at Topolino’s Terrace and the Hoop-Dee-Doo Musical Revue, which were highlights of our trip.
What really set Brian apart was his expert guidance. He provided invaluable tips on what to do in each park and how to maximize our time, making the whole experience feel seamless and stress-free. He also assisted with travel logistics by suggesting airlines, departure airports, and flight options to get us there with ease.
Brian is truly a full-service travel concierge, and it shows in the care, knowledge, and attention to detail he brings to his clients. We will absolutely be using him again for future travel and highly recommend him to anyone looking for an exceptional travel planning experience!
Brian St.Pierre, VTA, CCC responded
"Thank you so much for the wonderful review! I truly appreciate your kind words and am so happy to hear your family had a great Walt Disney World vacation. It was a pleasure helping with the resort choice, dining, park planning, and travel details. Thank you for trusting me with your trip—I look forward to helping you plan your next adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO