he is very easy to work with & knowledgeable

Brian was excellent to work with. He is very knowledgeable and always available. He made our Anniversary trip that much better.

Brian assisted my daughter and I in planning a girls’ getaway to both Universal Orlando and Walt Disney World, and the experience was fantastic from start to finish. We did a split stay at Universal’s Endless Summer Dockside Inn & Suites and Disney’s All-Star Sports Resort, and Brian’s recommendation to “stay within the bubble” at each destination was absolutely spot on. The theming, atmosphere, and convenience of complimentary transportation to and from the parks made everything seamless and stress-free. Brian’s personal experience and expertise with both Disney and Universal were invaluable. His tips and tricks helped us navigate each park using their respective apps, understand Lightning Lane (Disney) and Express Pass (Universal) options, and enjoy some truly great dining and drink recommendations. He was incredibly responsive, attentive, and always on top of every detail. He also provided us with a custom Trip Plans app that conveniently organized all of our flight, hotel, and park information in one easy-to-access place, which made traveling so much easier. If you’re looking for a knowledgeable and reliable travel advisor, I highly recommend Brian at Pau Hana Travel! He also had a lot of personal recommendations when we went to NOLO over New Year's! My SIL did the hotel (employment there) but he had tons of amazing suggestions for things to do and food recommendations.

Working with Brian was an absolute game-changer. From the very beginning, he was incredibly responsive, organized, and genuinely invested in making our trip stress-free and unforgettable. Every detail — flights, hotels, transportation, and special requests — was handled flawlessly. What really stood out was his ability to anticipate needs before we even asked and offer great options that fit both our budget and travel style. Anytime we had a question, we got quick, clear answers and helpful recommendations. Thanks to his expertise, we were able to truly relax and enjoy our trip instead of worrying about logistics. I can confidently say this was the smoothest travel experience we’ve ever had. If you’re looking for someone who goes above and beyond and treats your trip like it’s their own, Brian is the agent you want to utilize. What truly set Brian apart was his custom travel app, which he personalized with our entire cruise itinerary, pre- and post-cruise hotel details, flight info, and city guides for every port. It even packed in detailed ship info, key contact numbers, our travel documents, and insurance details. The best part? Real-time flight updates for delays and gate changes kept everything stress-free. We've already booked our next Virgin Voyages cruise with Brian—couldn't imagine traveling without him! If you're planning a cruise (or any trip), Pau Hana Travel is the only way to go. Highly recommend them!

Brian was great! Not only did he answer all or our questions during the planning process of our trip, but he was also available in real time while we were on vacation to assist us. He exceeded our expectations in making this a wonderful vacation!