A Last Minute Getaway
Reviewed By Cassie - Austin | Traveled to Mexico
Lillian planned a last minute getaway for me and my husband to the Mayan Riviera at a luxury boutique hotel. She arranged our transportation and surprised us with a bottle of rosé wine that we enjoyed on the way down. She loves her job and it shows.
Lillian Martin responded
"I'm so glad you enjoyed your trip!"
✓ I would recommend this agent to my family and friends.
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Great bucket list trip summiting Mt. Kilimanjaro
Reviewed By Steve R. - Dallas, Tx | Traveled to Tanzania | Africa
This is our second trip with Lillian and we couldn't be happier. She designed a custom 2-day safari to go with a G-Adventures Mt. Kilimanjaro trek. Africa is very complex, and she knows all about what visas you need, vaccines, etc. For the safari, she presented us with 3 different options and discussed the pros and cons of each. She made sure that all logistics worked with our trek so we ended up at the right place at the right time to join our group. She also made sure we got the right travel insurance. Her trip app is really great. It has all our vouchers and tracks all our flights so our wives could follow along. We really like working with her and wouldn't hesitate to recommend her.
Lillian Martin responded
"Thank you so much! Your adventures are really fun to book! Can't wait for the next one. Lillian"
✓ I would recommend this agent to my family and friends.
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Honeymoon of our dreams!
Reviewed By Hannah - Philadelphia, PA | Traveled to Maui Island | Hawaii | USA
My husband and I knew we wanted to go to Hawaii for our honeymoon but were not sure of where to stay or the most affordable way to make it happen given our very short time frame. Thanks to Lillian, we had the best 5 days of our lives! The trip included everything we wanted and more, all within our budget! The resort she found for us was a dream. She communicated with us before, during, and after our trip and made sure everything went smoothly. The trip app was easy to use and updated in real time if changes were made. I have already recommended Lillian to several friends and we will be seeking her advice regarding future trips!
Lillian Martin responded
"I'm so happy to have helped you celebrate your wedding! All the best in the future!!!
Lillian"
✓ I would recommend this agent to my family and friends.
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Great Girls trip to the Amalfi Coast
Reviewed By CF - Austin, Tx | Traveled to Amalfi | Italy | Europe
Lillian booked our girls trip to the Amalfi coast this June. We loved the luxury hotels she picked in Sorrento and Naples. We had gorgeous suites overlooking the ocean and could walk to everything. She also arranged a private yacht to Capri and shopping tour on the Amalfi coast. The transfers were all luxury sedans that were all seamless and the drivers were excellent. I highly recommend this agent. She is an expert on vacation planning.
Lillian Martin responded
"I'm thrilled you had a blast on your trip and it was a pleasure working with you!
Lillian"
✓ I would recommend this agent to my family and friends.
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Unbelievable adventure
Reviewed By S. Doud - Little Rock, Arkansas | Traveled to Tanzania | Africa
Lillian planned our trip to summit Mt. Kilimanjaro. We booked our plane tickets and realized we had some extra days before the hike so Lillian designed a custom 2-day photographic safari (she knows we love to learn about photography). It all had to line up perfectlly with the trek so we wouldn't miss anything and it went off without a hitch. She really does a great job. This is our third trip booking with her. I can't recommend her enough.
Lillian Martin responded
"Hi,
It's joy to work with you! You are such an adventurer. Looking forward to the next one!
Lillian"
✓ I would recommend this agent to my family and friends.
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Amazing 60th birthday family trip
Reviewed By Robert S. - Austin, Tx | Traveled to Yukon | Canada
I reached out to Lillian to plan a 60th birthday trip for my wife & myself. We also wanted to treat our adult kids and spouses so 6 pp in all. I have always wanted to experience the northern lights. Originally I thought about maybe Finland but we only had a week, and Lillian wisely counseled that we needed more time than we had to do that properly.
Instead, she came up with a great plan to go to a luxury resort in the Yukon territory. The resort was fabulous! We did all sorts of activities like dogsledding and snowmobiling. The resort specializes in Northern Lights viewing which we got to do each night. We each had our own lakefront cabins which was perfect because everyone wanted a bit of privacy.
We added several nights in Vancouver before and after the trek up north. She arranged for us to get extra amenities at our hotel including an upgrade and a $100 hotel benefit. She thoughtfully gave us a bottle of wine to celebrate.
We really couldn't have asked for a more amazing trip.
Lillian Martin responded
"This was an incredible trip to work on! I'm so glad you had a fantastic time!
Lilllian"
✓ I would recommend this agent to my family and friends.
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Trip of a lifetime
Reviewed By Roger M - Corpus Christi, Tx | Traveled to Svalbard | Norway | Europe
I met Lillian in Antarctica and got to know her on the journey. I found out she had a lot of experience with Expedition cruising and had also been to the arctic. So I reached out for help booking an expedition cruise to Svalbard in May. She presented several options and ultimately booked me on a Quark Cruise out of Helsinki. Everything went great better!
Lillian is very thorough, discussing all aspects of the trip. She booked a hotel for me the night before and counseled me on the best travel insurance which would covered more than just the cruise. She made sure my flights meshed with the cruise itinerary. She has this cool app that keeps all your reservations, documents and tracks your flights. It also had a Helsinki city guide for me to use and she added info on the easiest way to get to downtown.
Lillian is a really great travel advisor. You can't go wrong having her book your trip!!
Lillian Martin responded
"Thank you, Roger! I am so happy we reconnected and that you had a great experience. That is a really interesting destination!!! Let me know when you want to book something else.
Best,
Lillian"
✓ I would recommend this agent to my family and friends.
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Fun girls trip
Reviewed By Lisa W - Georgetown, Tx | Traveled to Fiji | South Pacific
Lillian invited me to join her on a whirlwind adventure to Fiji where we island hopped and stayed at some spectacular resorts. I know she spent several month researching and working on the itinerary because each place was different and perfect for what we like to do - hike, snorkel, visit the spa and enjoy long walks on a beautiful beach.
Throughout the planning process, she kept me in the loop and asked for feedback but I just let her do her thing because I know she has the highest standard for herself and her clients.
She even arranged meetings with all the resort sales directors to take tours and ask questions because she is so serious about her job.
I have already asked her to plan a girls trip to the French Open for us next year. I can't wait!
Lillian Martin responded
"Thanks, Lisa. We had too much fun!! You can be my sidekick any day.
Lillian"
✓ I would recommend this agent to my family and friends.
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Went off with out a hitch
Reviewed By GH - Austin, Tx | Traveled to New Zealand | Australia & New Zealand
Lillian planned out trip to New Zealand this past January, and we loved every minute of it. The trip had a lot of moving parts and everything went seamlessly. She took her time to explain the best way to tackle the destination and was able to incorporate our bucket list for activities and adventure. We really enjoyed the glacier cruise she booked. She has been there herself so really could give us first hand knowledge. I recommend her to everyone who needs a travel agent.
Lillian Martin responded
"Thank you so much! Looking forward to working with you again.
Lillian"
✓ I would recommend this agent to my family and friends.
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Great Cruise Vacation!
Reviewed By Bob - Livingston, NJ | Traveled to Hawaii ~ USA
I reached out to Lillian to book our NCL cruise in Hawaii. She was very easy to work with, kept us abreast of final payments & documents, offered to help us pick excursions and answered all our questions promptly. She was very professional, and I highly recommend her as a travel agent. We had a great time and will definitely be working with Lillian again.
Lillian Martin responded
"Thank you for your review. I enjoyed working with you and am here for your all your travel needs."
✓ I would recommend this agent to my family and friends.
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A super fun Girls Getaway
Reviewed By Pam L - Greenwich, Ct. | Traveled to Mexicali ~ Mexico ~ Mexico
Lillian planned a great girls trip to Mexico this July. We stayed in the best resort and got to relax and enjoy great food and drinks. While planning everything, she noticed our flights were cheaper leaving a different day and recommended we adjust our trip. Her Trip app is also great because it tracks your flights and has everything you need to know about your reservations, transfers and activities. She is also super fun to work with!
Lillian Martin responded
"Thank you for your feedback. We love having you as clients!"
✓ I would recommend this agent to my family and friends.
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Lillian curates unbelievable experiences
Reviewed By B. Koski - Boulder, Co. | Traveled to Antarctica ~ Antarctica
Lillian planned an incredible trip to Antarctica for me with a pre-cruise stay in Buenos Aires. She is an expert on luxury and expedition cruising and also knows Buenos Aires really well. She made sure we stayed in the best neighborhood and experienced it like a local. I absolutely recommend her to all my friends if they are looking for help planning great vacation.
Lillian Martin responded
"Thank you! I look forward to planning your next adventure!"
✓ I would recommend this agent to my family and friends.
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Lillian really listens and delivers!
Reviewed By K. B. - Chicago, Il | Traveled to Fort Lauderdale ~ Florida ~ USA
We've used Lillian before so we knew she was the person to call when we wanted to go on a last minute beach getaway. After a quick discussion, she got back to us with our options and subsequently planned a great trip to Fort Lauderdale where we got engaged! She will be planning our honeymoon as well! We love working with her.
Lillian Martin responded
"Congratulations! This is exciting news. Thank you for being repeat clients!
"
✓ I would recommend this agent to my family and friends.
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It was exactly what we wanted!
Reviewed By John R - Chesterton, In | Traveled to Italy ~ Europe
Lillian booked a trip to Italy this past March so I could go visit my daughter who was studying abroad in Florence. I had never been to Italy and wanted to see Rome and the Amalfi Coast. I leaned on Lillian’s expertise to craft our itinerary, and she really did a great job making sure my girlfriend and I were aware of various seasonal and logistical hurdles of getting to the Amalfi coast, driving versus trains, etc. and presented us with options.
She is very thorough and thoughtful, even researching and including scenic running routes when she found out we liked to run and picking a hotel that had free bikes to use in Lucca. Her Trip app is really great because it lists the day’s activities, what trains we were taking, what time we needed to be down in the lobby for our transfers as well as information on all our hotels. She also checked up on us and made herself available on Whatsapp. I was thrilled with working with her and hope to use her for future trips.
Lillian Martin responded
"Thank you for the kind words. I really enjoyed planning your trip and glad you had a great time. "
✓ I would recommend this agent to my family and friends.
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Honeymoon
Reviewed By John and Jenna - Austin | Traveled to Costa Rica ~ Central America
We loved our honeymoon to Costa Rica that Lillian planned. Appreciated the private pickup and drop off from airport, the trip went smoothly and loved being flexible with our time. Appreciated the Trip app, it helped to be a one stop place for organization and was very useful.
Lillian Martin responded
"It was great working with you. I'm so glad it went well and congratulations!!!"
✓ I would recommend this agent to my family and friends.
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Magical Trip
Reviewed By EEM - Baltimore, MD | Traveled to Scandinavia ~ Europe
Lillian is an amazing travel agent and created a magical experience in Scandinavia. It was everything I ever wanted out of a trip to three countries I’ve always wanted to go to and so I highly recommend working with her!
Lillian Martin responded
"Thank you. I appreciate you as a client!"
✓ I would recommend this agent to my family and friends.
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Great trip from start to finish
Reviewed By Lynne - Raleigh, NC | Traveled to Spain ~ Europe
We reached out to Lillian to plan a trip to Barcelona and Seville. Working with her was great. She has travelled so much and is very savvy about Europe and the best way to see it. She suggested how many days for each city, included several great city tours that reflected our interests in architecture and photography. The trip included great hotel choices, train tickets and private transfers. She also answered all my emails quickly and all of my questions no matter how trivial. She was able to also book us airfare that was less than what the airline was publishing. I highly recommend using her if you want a fantastic vacation.
Lillian Martin responded
"Thank you! I appreciate your business!
Lillian "
✓ I would recommend this agent to my family and friends.
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Very honest and trustworthy
Reviewed By MaryBeth K - Austin, Tx | Traveled to Orlando ~ Florida ~ USA
I contacted Lillian about a trip to Disney. She immediately told me that she was not a Disney expert and that I should work with someone who is because booking Disney is very complicated. I really admire her honesty and willingness to turn down business because she wanted me to have the best vacation possible. That is a rare thing in this world. I am using her to plan my Caribbean trip this February!!!
Lillian Martin responded
"Hi,
Thank you for your kind words. I look forward to working with you!"
✓ I would recommend this agent to my family and friends.
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Lillian is a caring and thoughtful travel agent
Reviewed By Kathy - Albuquerque, NM | Traveled to Eastern Europe ~ Europe
I booked an Avalon river cruise trip with a girlfriend to Eastern Europe through Lillian's agency. Throughout the planning process, she was always available to answer any of my questions.
When the company sent the documents with the flights, Lillian saw that the connection in Atlanta was too tight so she made them rebook me so I could connect through a smaller airport without rushing. She is always thinking of your comfort and making sure your trip runs smoothly.
Lillian Martin responded
"Hi,
I'm so glad I could plan this trip for you! "
✓ I would recommend this agent to my family and friends.
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Fantastic service
Reviewed By C4 - Austin | Traveled to Spain ~ Europe
This summer, Lillian helped us with our family vacation in Spain and arranged a kid friendly e-bike tour in Barcelona, a private sailing day in Mallorca and got us tennis lessons at Rafa Nadal’s club. She is so thoughtful about her approach to travel planning and very easy to work with.
She also was helped me with some complicated transfers in Argentina getting our group of 12 pp from the major airport to the domestic airport. When half of us missed our flights, I reached out to Lillian and within 30 mins, she had arranged for an additional pick up for those of us arriving the next day and was in constant communication with all of us until both groups got to where they needed to be. She gives concierge level service and is great to work with.
Lillian Martin responded
"Thank you! I am looking foward to working with you in the future!"
✓ I would recommend this agent to my family and friends.
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Fantastic and fun to work with
Reviewed By Dom - Boston | Traveled to Egypt ~ Africa
I approached Lillian for a custom luxury trip to take my son and me to Egypt. She quickly responded and asked all the right questions and designed the perfect trip. I would not hesitate to use her.
Lillian Martin responded
"Thank you so much for you kind words! It is a pleasure working with you on this and the other ones we are doing together."
✓ I would recommend this agent to my family and friends.
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My Travel Agent Was the Best
Reviewed By Rob - Wheat Ridge, CO | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Lillian helped us book last minute spring break cruises and helped us navigate the process as first-time cruisers. She made us feel like experienced cruisers before we even got on the ship and that made our trip so much better. I totally recommend her company!
Lillian Martin responded
"Thanks Rob! I'm so glad you enjoyed your trip and look forward to working with you again!"
✓ I would recommend this agent to my family and friends.
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Fantastic Agent to Work With
Reviewed By Lerrin - Dallas | Traveled to Patagonia ~ Argentina ~ South America
We reached out to Lillian to book a G Adventures tour to Patagonia. She not only booked the tour but worked with us to craft a personalized night photography tour in the Torres Del Paine park which was the highlight of the trip. When our flight was cancelled a month before departure, she advised us on changing the itinerary and added an extra tour and hotel night in Santiago so that we could make the most of the trip. I wouldn’t hesitate to use her again.
Lillian Martin responded
"Thank you! Looking forward to booking your next adventure!"
✓ I would recommend this agent to my family and friends.
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The trip was a great success!
Reviewed By Don B - Dallas | Traveled to Argentina ~ South America
Lillian helped our group of eight navigate the complexities of traveling to Argentina for a hunting trip during Covid. She provided us with logistical support and gave us everything we needed to be confident that the trip would be a success. She is thorough and thoughtful in her approach to helping people plan their travel.
Lillian Martin responded
"It was a pleasure working with you! "
✓ I would recommend this agent to my family and friends.
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One of my favorite trips ever!
Reviewed By Jen S - Denver | Traveled to Phoenix | Arizona | USA
Dear Lillian,
We had the BEST time in Phoenix! The Miralina was awesome and we definitely enjoyed the space of our suite ??. Our pool was amazing and Sam took advantage of the gym. Facilities were wonderful. We did a ton of stuff. Shopped in old town Scottsdale, went to the old soda fountain for ice cream for lunch, went to a cool consignment/vintage store Sam scored in, went to the last Rockies Spring training game and for the finale, went to Medieval Times one night. It was so awesome and hilarious! Ate a bunch of good food and really liked Scottsdale. Did not venture into a Waymo, though we thought about it. It was one of my favorite trips ever and I got to spend time and make memories with the baby. 5 star, A+++++++!!!
Lillian Martin responded
"Jen,
So happy to get you out of the cold for some bonding time with your son. And thanks for booking your second trip. I look forward to where you want to go next!
Lillian"
✓ I would recommend this agent to my family and friends.
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Great trip to the Caribbean
Reviewed By Elena C - New York | Traveled to Curacao | Netherlands Antilles | Caribbean
It is very easy to work with Lillian, we just gave her our budget, dates and desired vacation type and 20 minutes later we had our trip planned. We loved everything about it! I would highly recommend Lillian, she is very knowledgeable, experienced and understanding. Due to her we ended up on the island we did not even think of originally and are very happy that we went there.
Lillian Martin responded
"I'm so glad you enjoyed it, and it exceeded your expectations!! "
✓ I would recommend this agent to my family and friends.
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Lillian is a Godsend!
Reviewed By Jay - Palm Beach Gardens, FL | Traveled to Switzerland | Europe
Working with Lillian and Oksana has been seamless and wonderful. My son has a complicated school schedule in another country and she has made it manageable and not overwhelming. I am grateful for her coordination and assistance.
Lillian Martin responded
"Thank you, we truly appreciate your trust in us. It has been a pleasure hearing about your son blossom as he navigates boarding school. We look forward to continuing the journey together this coming year!
Lillian
"
✓ I would recommend this agent to my family and friends.
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Our South American Adventure was amazing thanks to you!
Reviewed By Neil & Lorna - Dallas, Tx | Traveled to Argentina | South America
Our flights home from El Calafate and Buenos Aires left us grounded for four days with a viral, flu-like illness. But as the cloud of cough and congestion finally lifts, we wanted to personally express our gratitude for the incredible two-week trip you arranged for us in Argentina, Uruguay, and Brazil — especially Patagonia.
Iguazú Falls was an enormous adventure and a powerful learning experience, as was Colonia, Uruguay. The glacier fields of Patagonia and the aboriginal caves near Lake Argentino were both thrilling and sobering, as we realized how uncertain their future may be. We truly hope our children and grandchildren will be able to experience these places in the same way we did.
We learned so much about the region’s history and native aboriginal culture, and we especially loved the unforgettable experience of “dining” inside one of the caves.
We also want to thank you for taking time out of the holidays to help us reschedule flights and transfers as we scrambled to make our way home from Patagonia for our international flight. You made such an effort, and we truly felt taken care of throughout a stressful situation. Your expertise is exceptional, and we have already recommended you to several friends who are eager to plan their own adventures.
Lillian Martin responded
"I am so glad you had a fantastic trip. It truly was a pleasure working with you and I really appreciate the kind words. Looking forward to our next collaboration!!"
✓ I would recommend this agent to my family and friends.
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Epic trip to Asia
Reviewed By Jan C. - Akron, Ohio | Traveled to Singapore | East and Southeast Asia
Lillian planned our three-week trip to Singapore, Malaysia, and Indonesia, and it was exceptional from start to finish. She carefully selected fantastic five-star hotels in outstanding locations, making each stay both luxurious and convenient.
She also arranged truly unique tours with excellent local guides. Our guides in Singapore and Penang were especially memorable—learning the history of each destination and exploring local food with an expert made the experience far more meaningful.
Some of the highlights of the trip were touring the palace and local market in Yogyakarta, seeing the spectacular Borobudur Temple, and enjoying a memorable “dining in the clouds” experience that evening. In Bali, we took a cooking class at the home of a village elder, then visited the John Hardy showroom, where we learned how his jewelry is made and enjoyed an incredible lunch at the long communal table.
This was a very complex itinerary with multiple flights, transfers, and locations, yet everything ran seamlessly. We were able to do and see everything we wanted without feeling rushed or overwhelmed. I highly recommend Lillian for any trip you’re planning—especially if it involves multiple destinations and detailed logistics.
Lillian Martin responded
"Thank you Janet! It was a pleasure working with you and I'm so glad you enjoyed your adventures in Asia."
✓ I would recommend this agent to my family and friends.
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Birthday and Anniversary Trip to Italy
Reviewed By Jen H. - Buckhead | Traveled to Italy | Europe
Lillian did an amazing job planning our very complicated itinerary to Italy this past September. We began in Verona, where we attended the opera, then flew to Barcelona to embark on an Explora cruise and ended spending a week in Rome. From start to finish, Lillian seamlessly arranged all flights, private transfers, and logistics, and even custom-planned a surprise birthday experience for my husband in Monte Carlo. Originally, we were scheduled to be picked up in a Rolls-Royce but the vehicle unexpectedly broke down. The supplier Lillian worked with sprang into action and completely saved the day. A luxury sedan arrived instead, beautifully prepared with flowers and champagne, instantly turning things around and setting a wonderful tone for the experience. We had a wonderful lunch in the town of Eze in Provence overlooking the ocean.
After the cruise, Lillian organized our transfer to Rome and arranged truly unique experiences, including a visit to lesser-known catacombs and a private tour of the Vatican. We were consistently impressed by her attention to detail, creativity, and ability to handle unexpected situations with ease. We greatly appreciated all of her hard work and enjoyed our trip immensely.
Lillian Martin responded
"I'm so thrilled that your dream trip to Italy came to fruition! Thank you for your business.
Lillian"
✓ I would recommend this agent to my family and friends.
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