Universal Orlando Resort
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Matt Bortmess
Council Bluffs, IA Travel Agent· 4 Years of Experience
Key to Adventure Travel Co by Matt Bortmess, an independent agent with Key to Adventure Travel Co., a Travel Leaders Network Affiliate Agency
5.0
(8)
100% Recommended
Matt did a fantastic job organizing and booking our Alaskan cruise for a group of 13! The trip was amazing and a large part of that... Read More >
Areas of expertise
Destinations:
OrlandoInterests:
Universal Parks & Resort Vacations, Family Vacations, Theme ParksSuppliers:
Universal Parks & Resorts VacationsAbout Me
’ll never forget my first trip to Universal Orlando – it completely blew me away. From the thrills of Jurassic World to the magic of the Wizarding World of Harry Potter, every visit feels like stepping right into your favorite movies. And with Volcano Bay in the mix, it just keeps getting better every time I go back. There’s truly something here for every age and every kind of traveler.
My specialty is making your Universal Orlando vacation seamless from start to finish – taking care of all the little details so you can just show up and enjoy. I’ll help you choose the resort that fits your budget and personality, plan park days that flow well, and share insider tips to help you make the most of your time (and skip a few lines along the way). And don’t be fooled – this isn’t a destination just for the big kids!
Areas of expertise
Destinations:
OrlandoInterests:
Universal Parks & Resort Vacations, Family Vacations, Theme ParksSuppliers:
Universal Parks & Resorts VacationsREVIEWS
Rating: 5.0
8 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 8 reviews
Alaskan Cruise
Reviewed By Lovestotravel - Papillion, Ne | Traveled to Alaska | USA
Matt did a fantastic job organizing and booking our Alaskan cruise for a group of 13! The trip was amazing and a large part of that was the stress free planning because of Matt! Would highly recommend using Matt for all your travel needs!!
Matt Bortmess responded
"Thank you so much for your kind words! I’m so glad your Alaska cruise was everything you hoped for, and it was an absolute pleasure helping your group plan such a memorable trip. I’d be honored to help with your next adventure!"
✓ I would recommend this agent to my family and friends.
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Such an awesome trip!
Reviewed By Tami - Cheyenne Wells, CO | Traveled to Alaska | USA
He had everything ready for us. He did a great job!!! And, he had a lot of people to take care of!! (15 in our group!!)
Matt Bortmess responded
"I loved working with you all! I’m so glad everything came together smoothly for your trip. It was a joy making sure your whole group was taken care of from start to finish!"
✓ I would recommend this agent to my family and friends.
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Beautiful honeymoon
Reviewed By Aubrey - IOWA | Traveled to Mexico
Matt was the best in helping plan my husband and Is honeymoon this past May. We told him our budget and what we were hoping to do during our stay, and he found multiple options for us, it made it hard to choose! When helping pick the right choice for us, Matt was there every step to make the booking process simple and fast. He provided us with all the necessary travel tools we needed to get to our destination safely. We will definitely be using his travel agent services again!
Matt Bortmess responded
"Thanks so much for allowing me to be a part of planning your honeymoon getaway! "
✓ I would recommend this agent to my family and friends.
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Fantastic Florida
Reviewed By Smith Family - Council Bluffs, Iowa | Traveled to Orlando ~ Florida ~ USA
Working with Matt was seamless and flawless from the start. Matt took his time to explain all the options available to us. He answered any and all questions even if we asked them twice! He was always an email, phone call or zoom away. Once I became overwhelmed trying to make decisions on my own, he said not to worry and walked me through the details. He sat down with our family and went over the details and provided us options for our days in the park. Not only did he listen to the adults, he asked the kids what they wanted and if they had any questions themselves. Just when I thought he was done, he surprised us even more while on vacation. His attention to detail and listening to our needs and wants made this trip memorable and stress free! We will never use another travel agent. The only question left is, where to next?
Matt Bortmess responded
"Thank you so much for your kind words! I'm thrilled to know you had a great trip with lots of great memories. And I can't wait to help you plan your next adventure!"
✓ I would recommend this agent to my family and friends.
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Amazing trip to Florida
Reviewed By KWill - Council Bluffs, IA | Traveled to Orlando ~ Florida ~ USA
We have booked multiple trips with Key to Adventure Travel Co. by Matt Bortmess and they have all been amazing! Matt handles every detail so that you don’t have to. Whether it’s picking the best all-inclusive resort in Mexico, or logging in super early to book a dining reservation at Disney World, Matt will do it all. He might be the biggest Disney fan I’ve ever met, and he wants your family to feel the same joy that he does when he is in the parks. His dedication to his clients is second to none! Book your next trip with Matt!
✓ I would recommend this agent to my family and friends.
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My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.