Icon, did not fail
Reviewed By JenVories - union, ky | Traveled to Miami | Florida | USA
Unreal ship. Tons to do. Waterpark for the kids. Best shows ever for the guest. Unreal entertainment. The comedians were off the hook. The food was awesome, bartenders were quick, piano player in the elevators!!! You name it we loved it. Kelly is the best!
✓ I would recommend this agent to my family and friends.
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First cruise
Reviewed By Andy & Melissa - OH | Traveled to Bahamas | Caribbean
Kelly helped us plan our first ever family cruise for Spring Break! She was fantastic from beginning to end! She helped us quickly find something to fit our budget and tight timelines! She answered our myriad of questions! Helped us navigate our kiddos not having passports yet. The booking process was seamless! We cannot say enough good things about Kelly! No matter what your travel plans are- we highly recommend reaching out to Kelly to assist you!
✓ I would recommend this agent to my family and friends.
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Girls Trip
Reviewed By Amy M. - Cincinnati, Ohio | Traveled to Riviera Maya | Quintana Roo | Mexico
Kelly made our trip to Mexico seamless. She checked in frequently, helped answer every question I had, and left nothing for us to worry about. Our travel was perfect and the destination was exactly what we wanted. The all-inclusive resort we went to was perfect for our group of 6 and at an unbelievable price. I will welcome any future travel recommendations from Kelly.
✓ I would recommend this agent to my family and friends.
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Anniversary Cruise for the Ages!
Reviewed By Castle - Columbus, Ohio | Traveled to Grand Turk ~ Turks and Caicos Islands ~ Caribbean
Kelly is extremely efficient and very creative when designing and putting together an itinerary. I had an idea of what I wanted to surprise my wife with for an anniversary and Kelly made it happen! Could not recommend more working with her and I’ll be a repeat customer myself!
✓ I would recommend this agent to my family and friends.
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60 th birthday
Reviewed By Carla - Montego Bay | Traveled to Jamaica ~ Caribbean
Kelly, has been my travel agent for the past two years. She also is assisting me with another trip. She is quick to reply and adjust and has ensured all arrangements were made and answered numerous questions from me and my guest. Kelly is an awesome travel agent.
✓ I would recommend this agent to my family and friends.
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First Cruise...Best Cruise
Reviewed By Rebecca - Cincinnati, OH | Traveled to Bahamas ~ Caribbean
Kelly is friendly, attentive, and knew exactly the kind of trip we wanted without overwhelming us with too many options. We had an amazing time on the Independence of the Seas. Kelly even got us extra onboard credit which we used to play bingo and won over $400! She kept us informed every step of the way and our travel was smooth and seamless.
✓ I would recommend this agent to my family and friends.
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Truly the best vacation we have ever had.
Reviewed By Bill - Florence, Ky | Traveled to Hawaii Island ~ Hawaii ~ USA
Kelly gave us the best vacation package we have every received. All we had to do was show up and enjoy.
✓ I would recommend this agent to my family and friends.
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Last-Minute, Once in a Lifetime, Bucket List Trip
Reviewed By Cady Family - Union, KY | Traveled to Banff ~ Alberta ~ Canada
Our “ask” was huge, and seemingly impossible - 1 week in Banff, Canada for 4 people with less than 3 weeks notice, on a modest budget!Kelly pulled off this miracle somehow - we don’t do big vacations like this often and when we do it’s always the beach. Easy peasy no real effort or strategy required. This was a bucket list for us and much more $$$ than our norm so very important it not go sideways or Husband will never go for another big adventure again lol. Your guidance and research etc made this trip one we could truly enjoy with minimal time/effort( of which I had very little to spare due to work right now) on my end to plan and coordinate. Thanks millions, we had the best week in Banff and are so glad for the wonderful once in a lifetime experience we were able to give the girls.
✓ I would recommend this agent to my family and friends.
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Magical family vacation
Reviewed By Spoe - Morrow, OH | Traveled to Greece ~ Europe
I have never traveled with a traveling agent before. I can tell you I will never travel without one in the future. We wanted to do a Greek isle cruise with a stay in Venice. Kelly took care of so many details. She also handled all the stress with our plane tickets being randomly cancelled and then delayed. She was able to get us credits on the cruise ship and had them pay for the hotel when we were unable to catch our connecting flight. Throughout everything she was always reachable and always kept a calm demeanor. I can’t tell you the stress I avoided because she was on top of everything. She made this go so much smoother. Not to mention it was such a magical trip for me and my family. Customers for life!!!!!
✓ I would recommend this agent to my family and friends.
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Trips of a Lifetime
Reviewed By Rebecca - Cincinnati | Traveled to Europe
Kelly is a dream to work with! We’ve worked with her multiple times: Europe, the Dominican Republic, and a cruise to the Bahamas. She found us just the trip and attended to our every need.
✓ I would recommend this agent to my family and friends.
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Another Item Off the Bucket List
Reviewed By Greg - Blacklick, OH | Traveled to Turks and Caicos Islands ~ Caribbean
I have known Kelly legitimately since Kindergarten so when it was my turn to plan a surprise anniversary cruise for my wife and I - there was only one choice. Kelly was super supportive for a simple guy like myself to partner with so I could check off an item on my wife and I’s bucket list. She was patient with me as I described what I was looking for and worked well within my target budget but also provided more and less expensive options too so I could compare. She found the absolute best deal for us and even worked directly with the cruise company to add perks that are usually only reserved for multi-trip takers. I would absolutely recommend any one considering utilizing her skills to work for you!
✓ I would recommend this agent to my family and friends.
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So Helpful!
Reviewed By Tara - Crescent Springs, KY | Traveled to Orlando ~ Florida ~ USA
Kelly handled all the bookings exactly as we wanted. She kept checking in through the months leading up to our trip to see if we needed anything else and provide tips about the destination. While we were there, we had one small issue arise. I texted Kelly and it was resolved in minutes. Great experience!
Kelly Shrout responded
"Thank you Tara! I love planning your Orlando getaways to ALLLL the amusement parks!"
✓ I would recommend this agent to my family and friends.
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A Great Family Trip!
Reviewed By JLawrence - Ft Mitchell KY | Traveled to Anaheim ~ California ~ USA
Kelly was extremely friendly and responsive. She helped us make excellent dinner reservations as well as arranging the travel and lodging. We’ve used her several times now and have always gotten great results.
Kelly Shrout responded
"Thank you Justin! I appreciate you using my services for your travel needs."
✓ I would recommend this agent to my family and friends.
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Best First Experience We Could Have Hoped For
Reviewed By David S. - Independence, KY | Traveled to Grand Cayman ~ Cayman Islands ~ Caribbean
Kelly was excellent to work with! Very knowledgeable, but also quick with responses to the MANY questions our traveling party had. She’s a joy to work with!
Kelly Shrout responded
"Thank you so much! I loved planning your Disney Cruise. "
✓ I would recommend this agent to my family and friends.
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Great trip!
Reviewed By Disney - Cincinnati, Ohio | Traveled to Orlando ~ Florida ~ USA
Outstanding! Attention to detail, experienced, and great planner.
Kelly Shrout responded
"Thank you! I loved putting your Disney trip together. "
✓ I would recommend this agent to my family and friends.
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Disney with a plan
Reviewed By G - Cincinnati, Ohio | Traveled to Orlando ~ Florida ~ USA
Attention to detail, experienced and professional!
✓ I would recommend this agent to my family and friends.
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An Amazing Disney Getaway!
Reviewed By Suzanne - Columbus, Ohio | Traveled to Walt Disney World ~ Florida ~ USA
Kelly was very patient and made sure to find out what was most important to us for our vacation. She answered all of our questions very quickly and made sure every aspect of our trip was covered. My kids said they had a magical experience, which would not have happened without the help of Kelly.
Kelly Shrout responded
"It was such a pleasure helping you plan the perfect surprise trip! Thanks again for allowing me to help! "
✓ I would recommend this agent to my family and friends.
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