Working with Rene is wonderful. He coordinated all my reservations for my family vacation. Any questions I had were answered in a timely manner. I would recommend him for cruise travel needs.

He is very professional and competent. Helped me with my trip from start to finish. Usually had to leave a message, but he always got back to me in a timely manner. Very easy to work with.

Hi Everything was great and I loved this trip

Rene has serviced me for my last 3 cruises, from beginning to end. For practically a first time (85 year young) cruiser, he managed all my questions, with kindness promptness, nothing was too little or too demanding, answered all of my questions promptly and did not put me off once! so helpful to me travelling solo and I had only cruised once before years ago! Highly recommend Rene as your top consultant! handled my transatlantic from SFO on QE2 to home; handled my panama transit from SFO and return; and my last trip to Mexico from beginning to end,....arrived home safe and sound from all trips, absolutely no "mess ups"! He has already booked my next cruise to Caribbean in six months from Ft. Lauderdale!!! returns phone calls almost immediately! and always most helpful and kind.

super, as always.

He was great as always. He was on top of every question that we asked. I couldn't think of any thing that he need to improve.

He did such a great job handling all aspects of our trip, from booking to airline issues (airlines fault) to even some great extras to make a cruise that much better!

Great, great, great.

Rene was so helpful as we wanted to book a New Amawaterways cruise using some previous credits (outside the CS system) We appreciated his quick and efficient responses when questions arose during the booking. Also, kudos for timely reminders and adding an extension to out cruise!

Rene is an excellent professional travel agent who knows his product and an excellent listener. I recommend him frequently to my friends.

The entire process of booking a cruise with Rene was excellent and is always enjoyable.

I wanted to sincerely thank Rene for such a wonderful travel experience. This cruise exceeded all expectations, and his guidance played a huge role in that. We were incredibly fortunate to see the Northern Lights seven times during the voyage — something we’ve since learned is quite unusual. Traveling north from Bergen to Alta, the cabin selected for us was absolutely perfect. Being on the starboard side meant we could view the lights directly from our balcony, and it allowed us to photograph them without even leaving our room. It was truly magical and something we will never forget. Beyond that, the communication throughout the entire planning process was excellent. Rene was always quick to answer our questions and made everything feel easy and well thought out from start to finish. We felt very well looked after. Thanks for the attention to detail and expertise. We’re so grateful and wouldn’t hesitate to recommend Rene and the Cruise Specialists team to others or work with you again ourselves.

Rene was such a pleasure to work with. He always got back to us quickly, answered every question, and made the whole process easy. He’s friendly, professional, and genuinely cares about his clients. We appreciated how smoothly everything went—and in fact, we’re on our second cruise booked through him right now, and additionally, he’s booked another cruise for us next month! That says it all.

From the beginning, Rene was the epitome of a professional. All questions we had in the beginning were answered quickly and completely. There was nothing we were unsure of going through the booking process. We will definitely be utilizing Rene's expertise in the near future.

I really considered this a last minute to use our credits for the 2024 HAL world cruise. Rene was so helpful and patient with us especially when communicating with us before and while on the cruise about our next cruise. He is our agent for next month and the 2026 Australia/New Zealand cruise. He's the best.

He is always there to help us work thru the details of our travels.

Rene, as always is extremely helpful and responsive to any and all concerns regarding travel. The cruise itself was amazing. Greenland and Iceland were incredible. The food and service onboard was outstanding once again.

very good and easy to reach

Rene was a huge help in planning and arranging this cruise for us. We have booked several cruises with Rene, and introduced him to our friends and family, because he is The Best! We love him!! Booked two more while onboard.

Rene did an excellent job helping us out together and great family vacation.

I have been in contact with Rene ever since last year arranging for our river cruise trip to Europe. He is so wonderfully pleasant, very helpful, so respectful and definitely a very funny guy. He has made me worry free! He goes out of his way to accommodate our demands, even if it appears that they may be out of his prescribed services. All my questions and concerns were addressed and my wishes fulfilled. How terrific is that! Rene is the best! I am a choosy client, when it comes to sales. I utterly dislike pushy sales people, which he is not. Thank God he is an ideal representative of your company. I want to thank you for having him in your employ. My wish is that everyone should be as personable as he is. When, in the future, we would plan another trip, I would like to have Rene take care of us again. You should be so proud of him.

Rene has arranged many trips for us and in two words: easy & competent

He was absolutely phenomenal to deal with, always there with answers when I needed them and made things as seamless as possible

14 nights from Budapest to Amsterdam was wonderful. Rene set everything up for us somewhat at the last minute but everything went smoothly. Uniworld cruise lines staff were great.

Working with Rene was a pleasure

He was helpful and was able to answer all of our questions in a prompt and professional manner. He made helpful suggestions and was knowledgeable of cruise and area visited. We would definitely use him again.

I've found Rene to be an excellent travel agent. He's quite knowledgeable, personable, and responsive. He's helped me book 2 cruises plus provided information on other trips, travel insurance, and alternate shore excursions. I would highly recommend working with Rene.

He was very helpful. Our dinner time at the Explorer of the Seas with our friends was coordinated very professionally by him. The transfer from Airport to ship was arranged very well.

Rene is wonderful to work they. He shared important information to make our trips enjoyable, follows up when he says, helps with problems that occurred during and after.

Rene did an outstanding job of giving us information and following thru with all the necessary documents, answering our questions and in general making us feel assured. We also very much appreciated Cruise specialists gift for on board credit. We used it towards our tip for the crew.

Rene was great! He listened to everything we wanted and talked to us about all the options. He also gave great tips and answered all our questions. We would definitely us him again.

We've booked several cruises with Rene and would never do anything else. Not only does he see to it that our cruise is always properly arranged, he'll do a little extra to make it special. A few years ago we asked him to make cruise arrangements for our entire family to celebrate our 50th anniversary. Although the ten of us were in different cities, everything was done perfectly. Our recent cruise was again, special. Thank you !

Rene Spatz of Cruise Specialists in a GREAT HELP! He is always responsive to my inquiries, keeps me posted on due dates for submitting payments and info, and has helped me solve problems on a timely basis several times. I'm grateful to have him as my cruise consultant.

Rene always answered calls or emails in a timely manner. If he didn’t know the answer to a question he knew the right person to call to get the information. I’ve already referred several people to him.

Efficient, knowledgeable

Helpful, responsive and pleasant to deal with

It is a pleasure to work with him on most of our CUNARD travel. He understands everything is special and have our wishes.

Rene worked with us to arrange a Viking Cruise to Canada, Greenland and Iceland. His support was outstanding and he made everything very effortless. I highly recommend Rene to others looking for a Travel Agent.

Excellent & very efficient. He always returned our calls and answered our questions. He met all of our needs.

Rene is a wonderful resource for all of the many trips he has planned for us. He has a great network of people he can ask if we have questions about a specific cruise line, a ship, a port and even an excursion. And of course which cabin to have on any ship. He always responds to us right away and if for some reason he’s not available there is always somebody in his office who does.

Through the years, he has patiently answered my sometimes naïve questions and helped my gain my desired cruise experience. I've tried to refer my friends to him.

Rene was extremely helpful and responsive. He is very knowledgeable and his tips and suggestions were extremely helpful. Especially helpful was his call sharing his experience on the same boat. Thank you Rene! Eileen and Kim

Rene was the best agent we've ever used and look forward to working with him again.

Great. Very Responsive

He really followed-up to make sure everything was smooth sailing

experience matters when setting up a cruise in particular and Rene clearly demonstrates it.

I have worked with him on numerous cruises. He is friendly, helpful and accurate. I would definitely recommend him!

Excellent. He's knowledgeable and very helpful.

He is always a pleasure to work with. We have worked with him several times. He recommends the things we are interested in and helps us make decisions

Working with Rene was great. He provided all the information upfront to allow us to book the riverboat cruise. I must admit that I was a little apprehensive about the expense of the cruise. But he was 100% right on. The cruise was fabulous, a very memorable experience. So much so that we are considering another cruise in the near future. Once we had booked the cruise,he and his staff followed up with all the information and cruise documents in a timely manner. We now consider Cruise Specialists and Rene as our go to person for any cruises.

Always on the ball! He's been our cruise advisor for years and I can rely on him for good advice and rapid response.

Rene quickly and efficiently crafted the perfect trip for me!

it's a joy to work with Rene. He is prompt, thorough, dependable in handling all the details, and is always helpful

It was great working with a knowledgeable agent on this cruise. i've worked directly with cruise lines in the past, and you don't get the same level of feedback and insight with them.

We have had Rene help us with multiple cruises and have referred him to several friends. We trust his experience and advice. He is thorough, responsive, and most importantly has helped us when we run into trouble. this is especially important when we are abroad. He is terrific!