Mara Parker, Travel Agent in San Jose, CA

Mara Parker

San Jose, CA Travel Agent

Mara Parker

San Jose, CA · 4 Years of Experience

A full-service Travel Leaders Associate Agency

Areas of expertise

Destinations:

New Jersey, New York, Florida, Massachusetts, Texas

Interests:

Business Travel

Suppliers:

Hilton Hotels, Hilton Worldwide, Hyatt Hotels, Marriott Hotels

About Me

Senior Business Travel Advisor

Business travel can be stressful and challenging and it is important to have a travel management company to partner with. Through our on-line platform as well as handling companies that are offline, I am your outside travel manager and can help your employees with their business travel needs which takes the stress off of you, the in-house person who takes care of employees travel arrangements.

If you are a travel manager or you are responsible for employee travel arrangements, then you will absolutely want to partner with me. I will work with you as well as for you. Having over 20 years experience in customer service, I can empathize and be compassionate. My goal is to ensure that the traveler and the travel manager are happy and well taken care of from the options that I have give them all the way until arrive safely home.

The clients that I really enjoy working with are Travel Managers, Executive Assistants, C-Level employees, mid-level employees, and any employee that has some stress with travelling. 

What makes me unique is that I have the ability to know people and I work well with them. I am extremely empathic to people's situations and I am very flexible and will go above and beyond for my travelers. Whether it's that they want to sit on the right side of the aircraft or they are at the airport and they fear that they are going to miss their connection. I will do whatever I can to make sure my travelers feel safe, feel heard, and feel relieved by knowing that they can count on me. They know that they can reach out whenever they want and have open communication which in any business is crucial to being successful. They know me, they like me, and they trust me.

Good Customer Service

Just want to drop you a quick note to shout out Mara. I had some technical difficulties with my ticket to Thailand & Mara was amazing in getting everything resolved & worked over the weekend to get it done. So great working with Mara! Lucky to have her on your team.

 

 

Certifications & Awards

Certified Business Travel Specialist: During this certification program Business Travel Agents study several components including: Service Excellence for the Business Traveler, Business Account Research Project, Technology Skills, Preferred Supplier Knowledge, Consumer Services, Domestic Business Destination Case Studies, International Business Destination Case Studies. This is a two-year study program.