The Haven, Mayan Riviera
Just wanted to let you know that the Haven is very new clean and wonderful - weather’s been perfect - very few guests at the resort so that’s actually been a pleasure.
I have one very serious complaint they refuse to allow us to order any mimosas wine etc or cocktails to our room they don’t allow us to have any booze brought with room service
And they don’t have anything other than for beer at a time in the fridge even though I don’t drink beer!
Other than that the Haven is a beautiful adult only resort!

I am home safely and it was one of the best resorts I’ve ever been to. I would certainly go back!
Thank you for organizing this for me.

Cayo Santa Maria
The grounds were nicely kept, the bars were always ok, the BBQ places near the pools had good food! The 'a la carte' restaurants were good.
THE BEACH WAS BEAUTIFUL. THE STAFF WAS SO NICE. I brought lots of gifts and everyone was so appreciative.
We had a great time even though Cuba is not our favourite place.

Booked a family of 5 to the Mayan Riviera March 5 for March 19 departure.
With the travel warnings we decided to cancel.
Thank you again for all your help with the planning and cancellations with this coronavirus. Hopefully our next trip will be easier.

As for booking with Gayle….. she made it very easy for us to use her as she provided me with a lot better service than the agents we’ve used elsewhere. Gayle always answer my questions very fast, and provided me with a lot of great information about similar properties and why we might want to visit those places as opposed to the initial ones that caught our eye. In short, Gayle has Gayle to thank, as She has earned our business. Thank you!!

I started to work with Gayle over fifteen years ago when she planned the travel for our wedding to the Mayan Riviera. We have travelled to Mexico numerous times over the years and she always had great suggestions. I want to speak about a time when our travel didn't go smoothly and what she did to help us out. We planned our trip to Thailand and when we arrived to YYC we learned that our flights were delayed. I updated Gayle with our connecting flight change leaving us with minimal time when we landed in Vancouver to catch our flight to Thailand. Gayle got ahold of Japan Air to inform them that we were on the way and what had occurred. My daughter and I landed and ran through the airport to get the gate for loading; and we didn't have anytime to grab luggage. My husband was approximately five minutes behind us and literally ran into the airplane as they were closing the doors. Without Gayle helping us we would never had made that trip.

Friendly, prompt to reply, knowledgeable

So far the Iberostar Playa Mita has been the most responsive resort I’ve stayed at. We asked for a couple items for the room and literally had them in minutes. Also very seamless to book testing and dinner reservations.
Wonderful vacation!

Cancun had nice weather, nice room, good food, more of a 4 star vs 5 star….wouldn’t really say it was Royalton standard. I think they are confused as to whether they are an adults only or Royalton. . All and all a good break so thanks for getting us organized so quickly…..AGAIN…ahahaha

Had a very special time with my family at the Secrets Peurto Los Cabos.
They could not accommodate an extra bed in the boys room, that was a bit of a negative, but other than that, zero complaints. My adult aged sons, certainly made the most of the "all inclusive" status. We were very well treated with quality food, drink, and activities.
They had several xmas related activities, but also, we appreciated the level of detail they went to with 'normal' activities such as Monday night football (big screen tv, stadium food, beer tubs etc.) and also bike and beach tours, karaoke nights etc.
We had limited time, there, but really enjoyed the top notch service and amenities. pools are nice, beach bar area very special, and we even got to dig up and release sea turtles into the ocean at the direction of the environmental staff.
We played a round of golf at the resort
Thank you again Gayle for your guidance in booking our family vacation!