Cruise Vacation Specialist

View My Main Profile
Nicole Maddalone, Travel Agent in Ballston Lake, NY

Nicole Maddalone

Ballston Lake, NY Travel Agent
Super Agent

Nicole Maddalone

Ballston Lake, NY · 4 Years of Experience

Nicole Maddalone, an independent agent with Travelmation, a Travel Leaders Network Affiliate Agency
5.0
(16)
100% Recommended
Can I just say it was by far the best Disneyland trip I’ve ever had. Nicole definitely knows her stuff and I’m so glad I went... Read More >
About
Reviews
My Places
Travel Stories & Media

Areas of expertise

Destinations:

Bahamas, Dominican Republic, Jamaica, Quintana Roo

Interests:

Cruises, Family Vacations, Couples & Romance, Honeymoons, Luxury Cruises

Suppliers:

Disney Cruise Line, Norwegian Cruise Line, Royal Caribbean, Celebrity Cruises, MSC Cruises

About Me

Cruising is an incredible way to explore multiple destinations while only unpacking once, and it is one of my favorite vacation styles to plan. I specialize in Caribbean and European cruises, helping clients experience iconic ports, beautiful coastlines, and unforgettable onboard experiences.

I work primarily with Disney Cruise Line, Norwegian Cruise Line, Celebrity Cruises, Royal Caribbean, and MSC Cruises. Each cruise line offers something different, from family focused entertainment and immersive experiences to elevated dining, modern ships, and destination rich itineraries.

Whether you are looking for a fun family cruise, a romantic sailing, a friends getaway, or a European adventure, I help you choose the right ship and itinerary based on what matters most to you. I assist with stateroom selection, dining strategies, onboard planning, and pre and post cruise logistics to ensure a smooth experience from start to finish.

Cruises are an excellent option for travelers who want variety, value, and convenience, and I love helping clients discover how much is included and how easy cruising can be when it is properly planned.

REVIEWS

Rating: 5.0
16 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 16 reviews

Best Disneyland Trip Ever!
Reviewed By Crissy L - San Francisco, CA | Traveled to Disneyland ~ California ~ USA
Can I just say it was by far the best Disneyland trip I’ve ever had. Nicole definitely knows her stuff and I’m so glad I went through her instead of thinking I can book this trip all on my own! She made it SO much easier, all of it. From dining recommendations to explaining all the new things Disneyland offers now. The hotel she found for us was perfect! Location was perfect and they were so nice, let us check in like 4 hours early. (I get that we might’ve just gotten lucky here, but still, Nicole chose this hotel for us.) I will never do Disney without Genie+ ever again, which Nicole recommended in the first place. We basically got everything we wanted done in the first 3-4 hours and just chilled the rest of the day. Thank you so much for all your help. We’re still trying to figure out next years big trip, which I will definitely be asking Nicole for help with, but this trip was nothing short of perfect.
Nicole Maddalone responded
"Hearing this makes my heart so happy. I’m thrilled this ended up being your best Disneyland trip yet. Helping you navigate all the updates, choose the right hotel, and make the most of Genie+ so you could enjoy the parks without rushing is exactly my goal. Thank you for trusting me with your Disney magic. I can’t wait to help plan that next big trip! ??? "
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Will NOT travel without Nicole!
Reviewed By Marisa - Ballston Lake, NY | Traveled to Orlando | Florida | USA
I am now on my third vacation connecting with Nicole to help me put together the next trip/vacation. Each one gets better and better! She is thorough and diligent in organizing the trip of our dreams. She is quick to respond and is always on the ready to help with every detail before and during each trip. Last summer, my 16-year old son and I went to Disney and Universal with Nicole’s guidance and support. We ended up having the BEST time. Every detail was considered. My son and I left that trip with forever memories filled with laughter, fun, great dining/full bellies, lots of gratitude, and overflowing love and appreciation with and for each other. Nicole made this beautiful trip possible and I am so thankful she was our guide. There was zero stress. She thought of everything. I can’t thank her enough and will continue to lean on her services for future travel. ??
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
She Planned Our Entire Family Cruise (and Saved My Sanity)
Reviewed By CruiseFam - Albany, NY | Traveled to Caribbean
Nicole was absolutely AMAZING helping us plan and book our family cruise. We were so excited, but honestly a little overwhelmed because cruising with kids comes with a lot of questions, and she made the entire process feel simple and stress free. She helped us pick the right ship and itinerary for our family, explained the different room options, and made sure we were set up with the best choice for our needs. But what really stood out was how knowledgeable she was about cruising with kids. She walked us through everything from the kids clubs and age groups to onboard activities, family friendly entertainment, dining options, and what there is to do on sea days so we never felt like we were “winging it.” Nicole also helped us understand the whole cruise process, like embarkation day, what to pack for the kids, how meals work, and even little tips that made a big difference once we were onboard. She was always quick to respond, super organized, and genuinely cared that our family had the best experience possible. We had an incredible trip, and I truly can’t imagine planning it without her. If you’re thinking about booking a cruise with your family, Nicole is the person you want in your corner.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Countless memories, all planned and organized by Nicole
Reviewed By Passenger Prince - Ballston Lake NY | Traveled to Jamaica | Caribbean
I may be biased as Nicole is my wife, but she has planned, graciously, countless memorable adventures for us and our family. From all inclusive trips to the Caribbean to treasured family moments with our kids in Walt Disney world. She has gone above and beyond to secure reservations, plan excursions and be sure that we get the upmost of our experiences in the world. Thank you Nicole for all you do and continue to do to make remarkable memories for our family!
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Awesome trips without the worry!
Reviewed By Colleen - Glens Falls, NY | Traveled to Seattle | Washington | USA
Nicole has planned trips for both business and pleasure. She listened to what I had to say and found exactly what I wanted and needed! I had a hip issue, so she even made sure that my hotel room was near an elevator and had a walk in shower. She has planned everything from hotel rooms to excursions. Nicole and the work she does is absolutely amazing! I will definitely use her services again and I highly recommend her!!!!
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Travel Stories

Walking Onto the Disney Wish Felt Like a Movie Mom

I don’t even know how to explain the feeling of walking onto the Disney Wish other than pure excitement mixed with instant chills.They don’t just let you board the ship. They announce you.When they said, “Now presenting the Maddalone family,” my kids LOST it. The smiles, the wide eyes, the instan...
Read more

BESbswy