Family and Couple's Travel Specialist

View My Main Profile
Rachel Palmer, Travel Agent in Marshalltown, IA

Rachel Palmer

Marshalltown, IA Travel Agent

Rachel Palmer

Marshalltown, IA · 4 Years of Experience

Sweetbay Travel Concierge, an independent agent with Sweetbay Travel Concierge, LLC, a Travel Leaders Network Affiliate Agency
5.0
(5)
100% Recommended
We decided to use an agent to help plan our trip because I was so overwhelmed at all the options and choices. Rachel listened to what... Read More >
About
Reviews
Certificates & Awards
My Places
Client Testimonials

Areas of expertise

Destinations:

Walt Disney World, Universal Orlando, Orlando, Phoenix, Vero Beach

Interests:

All Inclusive, Disney Vacations, Universal Parks & Resort Vacations, Cruises, Beach Vacations

Suppliers:

Disney, Sandals and Beaches Resorts, Disney Cruise Line, Inclusive Collection – World of Hyatt, Marriott Hotels

About Me

My Family
My Family

Hello! My name is Rachel Palmer and I'm a Travel Advisor for Sweetbay Travel Concierge. Planning your adventure should be fun, exciting and stress free. My goal is to help families and couples embrace travel and live in the moment. I am a firm believer of always take the trip, memories are forever. I am a very detailed person, which gives a peace of mind when working with my clients. Every detail will be taken care of for your vacation to be as smooth as possible. No matter what your vacation may be, together we can make your dreams a reality. We will make your memories last forever. 

Disney Specialist

The most magical place on earth! I'm here to help you make your Disney dreams come true! My love of Disney started on our honeymoon 26 years ago. My children have grown up Disney and have made core memories that will last forever. 

I have traveled to Walt Disney World as a family of 4 that has grown to a family of 5, Mom and Daughter trips, "Girls Only" trips with my friend and as a couple with my husband. 

My strengths are planning the right resort, best food and best experiences to make your Disney trip the most magical it can be!

REVIEWS

Rating: 5.0
5 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 5 reviews

My Bucket List trip!!
Reviewed By Sara R - DeWitt IA | Traveled to Oahu Island ~ Hawaii ~ USA
We decided to use an agent to help plan our trip because I was so overwhelmed at all the options and choices. Rachel listened to what we wanted in our trip, and what we didn’t. She sent us options to choose from, We had to adjust our timeline, asked her about different locations and excursions, and went back and forth on several things. Rachel didn’t miss a beat!! She asked more questions, made changes, sent us more options….and just kept working for us until we had the perfect trip. She was so helpful and she never made us feel like we were bothering her or asking too many questions. She made sure we had everything we needed, from travel apps to itineraries, the right paperwork and everything. We couldn’t have had a better experience and we are so happy that we had Rachel to guide us through it.
I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Magical family vacation
Reviewed By Ann - Le Grand, Iowa | Traveled to Walt Disney World ~ Florida ~ USA
Rachel was amazing. She helped our family plan our Disney trip and is definitely an excellent 5 star agent. She was very knowledgeable, very prompt on answering messages/questions, gave us fantastic pointers about each park, was extremely easy to work with and so helpful, and was readily available. We highly recommend her for your travel plans.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
SO helpful!
Reviewed By Sam Vance - Marshalltown, IA | Traveled to Playa Mujeres ~ Quintana Roo ~ Mexico
Rachel was wonderful to work with! She made planning the trip super seamless and gave us all the information we needed to make our decision. We had some things pop up on the trip and she was super responsive and helpful during a very trying situation! We are so appreciative of her expertise and knowledge!!
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A wonderful trip!
Reviewed By Dale and Shelley - Omaha, NE | Traveled to Key West ~ Florida ~ USA
We were extremely pleased with how Rachel took care of us in planning our trip. She was attentive to our requests, and very patient as we had to deal with a few variables and changes along the way. She provided us with several options, and gave detailed information on each allowing us to make an informed decision. She saved us so much time and effort, and frankly thought of and found options that we never would have found on our own. She was a joy to work with from start to finish, and made herself available throughout the process to answer our questions. I highly recommend her and her services, and will work with her again and again.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Bali here we come!
Reviewed By Beth & Terry - Marshalltown, IA | Traveled to Bali ~ Indonesia ~ East and Southeast Asia
After contacting 4 others agencies we found Rachel through her FB page and contacted her and asked if she could help us book flights to a resort in Bali Indonesia and she said, Yes! She answered all our questions and was clear on what we expected and wanted and she was always prompt in her replies and appt times. Rachel booked our flights and a hotel room and we felt she was very competent and conscientious . It was a pleasure doing business with her! We will take the trip later this year.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
Disney College of Knowledge Graduate
Certified Universal Orlando Specialist
Marriott Hotel Excellence Graduate
Certified Universal Studios Hollywood Specialist
Hawaii Destination Expert

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

Client Testimonials

No Stress Vacation!
Rachel took the time to book our WDW tickets and dining to make sure everything was perfect. She listened to my wishes and followed through. Even when she couldn't get an impossible dining reservation, she found another choice that met my expectation. She's thorough and communicates almost instantly. Highly recommend her!
Debbie H, Marshalltown, IA
BESbswy