Susan Coulter, Travel Agent in Savoy, IL

Susan Coulter

Savoy, IL Travel Agent

Susan Coulter

Savoy, IL · 4 Years of Experience

Cruisin with Susan Travel, an independent agent with KHM Travel Group, a Travel Leaders Network Affiliate Agency
4.9
(7)
100% Recommended
Susan booked our cruise and first night hotel. Having gone on cruises before, she was able to answer our questions as well as give us tips.... Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Alaska, Caribbean, Mediterranean, Europe, Ireland

Interests:

Cruises, Family Vacations, Luxury Cruises, River Cruises, Expedition Cruises

Suppliers:

Princess Cruises®, Viking, Royal Caribbean, Norwegian Cruise Line, Holland America Line

About Me

Travel Agent for Cruises & Land Vacations

Hi, I’m Susan—an independent travel advisor and the owner of Cruisin’ with Susan Travel, where my passion is helping travelers turn dream vacations into stress-free, unforgettable experiences. I specialize in cruise vacations, all-inclusive resorts, and custom land tours, working with clients who want expert guidance, personalized service, and a travel partner they can trust.

Cruising is at the heart of my business. I plan ocean cruises, river cruises, and expedition cruises to destinations around the world, including Alaska, the Caribbean, Europe, the Mediterranean, and beyond. Whether you’re a first-time cruiser or a seasoned traveler, I help match you with the right cruise line, ship, itinerary, and cabin—while handling all the details from start to finish. I also love organizing group cruises, which often include added perks, onboard credits, and a sense of community that makes the journey even more special.

In addition to cruises, I design exceptional all-inclusive resort vacations, perfect for couples, families, honeymoons, destination weddings, and friends’ getaways. From adults-only luxury resorts to family-friendly beachfront escapes, I work with top all-inclusive brands to ensure my clients get the best value, amenities, and overall experience—without the overwhelm of trying to sort through endless online options

For travelers who prefer to explore on land, I also plan custom land tours and guided vacations, including Europe, Ireland, and other bucket-list destinations. These trips can include escorted tours, independent itineraries, hotels, flights, transfers, and unique excursions tailored to your travel style. Whether you want a fully guided experience or a more flexible, go-at-your-own-pace itinerary, I take care of the logistics so you can focus on enjoying the journey.

What sets me apart is my commitment to personalized service. I take the time to get to know my clients, understand their travel goals, and advocate for them every step of the way—before, during, and after their trip. I monitor details, provide travel tips and timelines, and remain a point of contact should anything unexpected arise. My clients value having a knowledgeable professional in their corner rather than navigating travel planning alone.

Based in Illinois and serving clients nationwide, I stay current with industry trends, supplier updates, and destination knowledge to provide expert recommendations and trusted advice. Whether you’re dreaming of an Alaska cruise, a relaxing all-inclusive beach vacation, or an immersive European land tour, I would love to help you plan a trip that’s seamless, memorable, and perfectly suited to you.

When you’re ready to start planning, I’m here to make your travel experience smooth from the first conversation to your return home—and beyond.

Email: [email protected]
Website: www.cruisinwithsusantravel.com

Cruises, Resorts & Custom Travel Planning

Exploring Genoa, Italy
Exploring Genoa, Italy

I’m Susan, an independent travel advisor and owner of Cruisin’ with Susan Travel. I specialize in cruise vacations, all-inclusive resorts, and custom land tours designed around how you want to travel. From ocean, river, and expedition cruises to relaxing beach resorts and immersive land itineraries, I help take the stress out of planning and handle the details from start to finish. I work with trusted travel partners worldwide to deliver expert guidance, personalized service, and seamless vacations—so you can focus on enjoying the journey.

REVIEWS

Rating: 4.9
7 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 7 reviews

First time cruising
Reviewed By Kim - Champaign, IL | Traveled to Hawaii Island | Hawaii | USA
Susan booked our cruise and first night hotel. Having gone on cruises before, she was able to answer our questions as well as give us tips. We would highly recommend, as she did, the orientation tour once we boarded. We were also thankful of taking her advice to come the day before we boarded since our flight was delayed getting there. Everything was as she said and we had absolutely no problems. It was an enjoyable trip and we would highly recommend Susan. She shared our excitement, promptly answered our emails and gave us tips and reminders of tasks we should complete as the trip neared. She even gifted us with chocolates waiting in our room! We had a great trip!
I would recommend this agent to my family and friends.
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1st Viking Cruise
Reviewed By Tbowman - San Antonio, Texas | Traveled to New Orleans | Louisiana | USA
Susan was great. Being my first cruise, I had a lot of questions which she answered in a timely manner. She sent chocolate covered strawberries to our cabin.
Susan Coulter responded
"Thank you so much for the nice review! I hope you had a wonderful time. Please don't hesitate to reach out for help with your next rip!"
I would recommend this agent to my family and friends.
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Best trip of our lives!
Reviewed By Whitney - Loda, IL | Traveled to Mediterranean ~ At Sea ~ At Sea
Susan was great to work with! Our booking was fast and easy, and it made boarding our cruise a breeze. One of the best trips of our lives!
I would recommend this agent to my family and friends.
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Time of our lives
Reviewed By Andrew - Paxton Illinois | Traveled to Europe
Excellent experience. Timely responses. Overall, 10 out of 10 would recommend.
I would recommend this agent to my family and friends.
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Amazing Mediterranean Cruise
Reviewed By Katie - Paxton, Il | Traveled to Mediterranean ~ At Sea ~ At Sea
Susan was very attentive to all aspects of our trip from start to finish. We had a great time!
I would recommend this agent to my family and friends.
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Certifications & Awards

NCL University - PHD Degree
NCL University - PHD Degree
Princess Commodore Certified
Princess Commodore Certified
AMA Academy
AMA Academy
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure
Viking Expert
Viking Expert
Celebrity Cruises Certified Travel Advisor
Princess Cruise Certified Expert
Royal Caribbean Master of Adventure Training
CLIA Certified Cruise Counselor

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
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