Ocean, River Cruise & Expedition Travel Specialist

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Lorena Munevar, Travel Agent in Kapolei, HI

Lorena Munevar

Kapolei, HI Travel Agent

Lorena Munevar

Kapolei, HI · 19 Years of Experience

An independent agent with Avoya Travel, a Travel Leaders Network Affiliate Agency
5.0
(15)
100% Recommended
Lorena is very dedicated to customer service. Her communication from trip planning to execution-every detail is covered. Read More >
About
Reviews
Certificates & Awards
My Places

Areas of expertise

Destinations:

Alaska, Hawaii, Caribbean, Europe, South America

Interests:

Cruises, Luxury, Luxury Cruises, Luxury Hotels, Family Vacations

Suppliers:

Oceania Cruises, Regent Seven Seas Cruises, Azamara, Celebrity Cruises, Princess Cruises®

About Me

Juneau Alaska - Helicopter Dogsledding Experience
Juneau Alaska - Helicopter Dogsledding Experience

Aloha,

Thank you for allowing me to share my passion for cruise travel and adventure.

First, I want to share that I live in Hawaii on the island of Oahu with my husband, my 18-year-old son, who is about to go to school on the mainland, and Maili our dog who is the baby of the house.

I LOVE my job because I can talk to many different people who travel for various reasons, such as job promotions, family reunions, honeymoons, anniversaries, retirement celebrations, birthdays, etc. Do you see how all the different occasions equal happiness?

I don't have a favorite destination; I enjoy every cruise, and every trip although I do recommend everyone at any age from any state to visit Alaska. It is affordable, a US destination and perfect for family reunions, a memorable cruise.

I have over 16 years of experience in ocean and river cruises, resorts and escorted tours. I am here to help you to SAVE YOU TIME AND MONEY. People don't like being on the phone for an hour waiting for an answer to a simple question or making a small change to your reservation, and I CAN HELP YOU WITH THAT. Did you find a great deal on a specific Cruise Line? No problem; with my agency, you will have the same promotion PLUS ADDITIONAL amenities thanks to the thousands of staterooms we reserve with the cruise lines and tour companies. Some of our additional amenities are free gratuities; other times, it is cash back, onboard credit, or a fantastic unique excursion! Do you need help during your trip? Send me a text, email, or call, and I'll help you. I am your advocate; I represent YOU, not the cruise line.

Do you need a price adjustment? Not a problem; if you see a lower rate before your final payment is due and if your reservation is eligible for the adjustment, just let me know and I can do it for you. Sometimes I do it for you, without you asking and I email my clients with a "Great News" subject line to let them know I could get them a lower rate!

Most of my clients are now my friends; I have met some of them here in Hawaii when they come on vacation, and I can tell you that meeting you all in person is an absolute pleasure. I can promise to book every cruise for you with care and consideration, as if it was my own cruise.

 

When you book with my agency, you can access incredible promotions, travel insurance options, excursion options, help in finding flights and hotels plus much more.

I’ve been awarded the “Best of the Best” by Avoya Travel for several years. I was also awarded with “President’s Club” for achieving excellence as well as for sales volume.  I’m a member of CLIA and IATA. I’ve taken courses and test for all the cruise lines I sell, and I constantly update my travel education by learning about the new ships, new promotions, loyalty programs, entry requirements, health protocols, etc.

I invite you to meet me, and I appreciate the opportunity to do business with you.

Testimonials I've Received

"Very easy to book and Lorena is very helpful with reminders and cruise suggestions. " William K.

"Best on the planet" Peggy S

"Working with Lorena is the best, full of info, suggestions, and her friendliness is super." Elizabeth M.

"Working with Lorena is a real pleasure. She always follows through" Timothy M

"Superb travel agent. Lorena exceeds our expectations in every way." Michael M

"Lorena is a treasure!" Anne K.

"Lorena is amazing. She works so hard to make it easy to travel" Cindy L.

"Lorena went above and beyond to call Royal Caribbean to ensure that we could use the COVID refund which had expired. She was able to reserve adjoining rooms which we could not book online. She's made booking this family trip as easy as possible" Gregory B

 

REVIEWS

Rating: 5.0
15 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 15 reviews

Smoothest trip in a long while.
Reviewed By Tim - Mesquite, NV | Traveled to Europe
Lorena is very dedicated to customer service. Her communication from trip planning to execution-every detail is covered.
Lorena Munevar responded
"Thank you, so much! I appreciate all your business!"
I would recommend this agent to my family and friends.
5 of 6 people found this review helpful. Was this review helpful to you?YES|NO
Best Travel agent
Reviewed By CindyL3 - Scottsdale Az | Traveled to Rome ~ Italy ~ Europe
We have refered Lorena to my friends and have used her services for 10 plus year with nothing but excellent service. She is always helpful , gets right back to us with answers to our questions and is very well versed in the travel industry .
Lorena Munevar responded
"Thank you so much! I truly appreciate all your business over the years."
I would recommend this agent to my family and friends.
3 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Great trip
Reviewed By Ron - Cary NC | Traveled to Europe
Lorena is an outstanding agent who always looks for the best cruise rate and has assisted us with insurance and cruise problems
Lorena Munevar responded
"Thank you very much!"
I would recommend this agent to my family and friends.
3 of 4 people found this review helpful. Was this review helpful to you?YES|NO
Best vacation ever
Reviewed By Double E - Kissimmee, FL | Traveled to Cozumel ~ Quintana Roo ~ Mexico
Lorena is the kindest soul and hardest travel agent I've worked with. She pays careful attention to detail and strives to make her clients happy. I will be recommending her to my family and friends.
I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO
The Best Agent Ever
Reviewed By KLL68 - San Mateo, CA | Traveled to Spain ~ Europe
Lorena has been our travel agent for many years. She is always professional and attentive. She always does her best to make sure we have smooth and pleasant trips.
Lorena Munevar responded
"You are very kind. Thank you SO MUCH!"
I would recommend this agent to my family and friends.
2 of 3 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
Best of the Best by Avoya Travel
President's club by Avoya TRavel
Certified by several Cruise lines.
Princess Commodore

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
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