Great Cruise and we had a great time!
Reviewed By Elena - Kearney, NE. | Traveled to Miami | Florida | USA
We had booked our cruise, then let Brandy take over... She found our flights... out of Salina KS at a cheaper price.. and everything ran very smooth. I was so glad she had my back because I was so busy getting our business secure enought for us to leave... that all I needed to do was call her and she assured me of the plans. She really took a load off my nerves.. I was so glad we had bought the insurance in case we weren't able to go... Our friends we were traveling with also bought the insurance she recomended - He had three stents put in 4 days before we were to leave, and they needed to stay home. Brandy has been very helpful to them in getting their refunds back. We missed them on the trip, but so glad this needed surgery didn't happen on the ship. With Brandy's help I felt much more at ease and could set back an enjoy the trip. Elena Schmidt
Brandy Phillips responded
"
Thank you so much for your sweet review. I’m so glad you felt at ease knowing I had your back — that’s exactly what I’m here for. I truly appreciate you trusting me with your trip.
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Trip - Traveled By Air
Reviewed By Serendipity Travel - Brandy Phillips - San Diego, California | Traveled to Oceanside | California | USA
Our trip went very well. Our daughter & her husband planned everything and all was very nice. Brandy set out arrangements for the trip out & back hone by air. Our plane adventures was very smooth - yes, there was a small hick-up coming home - but all went well. Brandy was very helpful in all she did for us.
Brandy Phillips responded
"Thank you so much for your kind words. I’m so glad your trip went well and that your flights were smooth overall, even with the small hiccup coming home. It was a pleasure helping with your arrangements. I truly appreciate you trusting me with your travel plans and hope to assist you in future travels. "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Cruise!
Reviewed By Maddie - Kearney, NE | Traveled to Bahamas | Caribbean
Brandy was so easy to work with and super helpful. She was really good about providing options for everything, so we still had the opportunity to make it our own. She was also very knowledgeable about all things transportation. I will definitely be using her again in the future!
Brandy Phillips responded
"Thank you so much for this, it truly means a lot! I loved helping you plan your trip and making sure everything from flights to transportation ran smoothly. I’m so glad you felt supported while still being able to make it your own. I can’t wait to work with you again on your next adventure! "
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Incredible family trip!!
Reviewed By SchroFam - Kearney, Nebraska | Traveled to Bahamas | Caribbean
Brandy was so easy to work with through every step of our vacation process. She provided guidance on different cruise options and answered every question along the way! She was fully transparent with various costs, provided many different pricing options and made modifications to ensure our trip was a perfect fit for our family. I appreciated how Brandy kept me aware of balances that were due and payment deadlines. There were no financial surprises and communication was continuous, clear, and always timely. Brandy is incredibly organized and dedicated, texting me with flight delays before we even heard from the airline! She also made sure our shuttle transports were on time and waiting for us. This was the most incredible family trip (2 days in Cocoa Beach followed by a Carnival cruise to the Bahamas) and we can’t wait to start planning with Brandy for our next adventure!
Brandy Phillips responded
"Thank you so much for the kind review! I’m so glad I could make the planning process smooth, clear, and stress-free for your family. Hearing that everything came together so seamlessly from flights to shuttles, truly means a lot to me. I loved helping plan your Cocoa Beach stay and Carnival cruise and can’t wait to plan your next adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Thanksgiving Vacation!
Reviewed By LD - Cairo NE | Traveled to Cancun | Quintana Roo | Mexico
Brandy did a Fabulous job planning our trip for us!! Everything was taken care of and all reservations for every aspect of the trip were taken care of. I felt no stress about the planning of our trip. Everything went perfect! Will use Brandy again when we travel for sure!! Great experience.
Brandy Phillips responded
"Thank you so much for your kind words! I’m thrilled to hear that everything went smoothly and that you were able to truly relax and enjoy your trip without the stress of planning. That’s always my goal. I so appreciate you trusting me with your travel plans, and I can’t wait to help you again on your next adventure. ????"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful Organized Trip
Reviewed By Cmangers - Nebraska | Traveled to Punta Cana | Dominican Republic | Caribbean
We had a wonderful time on our trip. It was organized from air to ground transportation, we didn’t have to set up anything! The documents we needed were in the online trip planner! Highly recommend using Brandy.
Brandy Phillips responded
"Thank you so much for your kind words! I’m thrilled to hear that everything felt smooth and stress-free. That’s always my goal! I’m glad the online trip planner was helpful, too.
It was a pleasure working with you, and I truly appreciate the recommendation. I’d love to help you plan your next adventure whenever you're ready!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Clearwater/Tampa
Reviewed By Travel challenged ?? - Superior,NE | Traveled to Tampa | Florida | USA
Airports were very easy to navigate. Not too fond of Allegiant but it’s affordable for quick trips. Hotel was very nice and clean!
Brandy Phillips responded
"I’m so glad your trip went smoothly and that you loved the hotel! Allegiant may not be fancy, but it sure gets you a seat to some fun in the sun! ????"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Awesome trip
Reviewed By Happy customer - Ne | Traveled to Tampa | Florida | USA
It was a awesome experience and so easy working with Brandy she goes above and beyond with her planning
Brandy Phillips responded
"Thank you so much! I loved helping you plan your Tampa trip and I’m so glad you had an awesome time!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Waterfall to City Lights
Reviewed By Chop - Ravenna, NE | Traveled to Plainview | Texas | USA
Brandy understood from the beginning our time line with being farmers. She helped us design a nice trip to Smith Falls in Valentine, NE. We then headed to Norfolk, NE and stayed at an Air BnB at a Horse Ranch. On to Omaha and a nice walk around the Old Market and carriage ride. Or last stop was in Brownville, NE with a dinner cruise and overnight stay. Brandy was able to coordinate the check-ins for us and the payments ahead of time. We received a booklet with all of our information needed for the trip. This had addresses, names, phone numbers if needed. Very well organized. Thanks Brandy
Brandy Phillips responded
"Thank you so much for your kind words! I’m so glad the trip came together smoothly and that you enjoyed the mix of stops along the way. It was a pleasure to organize everything for you, and I’m happy the booklet and details made the experience easier. I look forward to helping you plan your next adventure when the time is right!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Midwest Beach Babes vacation
Reviewed By Jen - Kearney, NE | Traveled to Clearwater | Florida | USA
When I was in need of a vacation I knew exactly who I needed to call. Serendipity travel was able to make my ideas a reality. Brandy truly listened to what my needs were for this trip and found the most wonderful location right next to the beach with so many great amenities in the area. This vacation was exactly what I needed and Brandy made it so simple. I can’t wait to have Brandy plan my next vacation. She is a truly top-notch travel assistant!
Brandy Phillips responded
"Thank you so much for sharing this! I’m so happy we were able to find the perfect spot to relax, recharge, and enjoy everything you were looking for. It was a pleasure helping bring your vacation vision to life, and I’m already looking forward to planning your next getaway!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Besties Trip to Nashville
Reviewed By Jen - Kearney, NE | Traveled to Nashville | Tennessee | USA
I can’t say enough good about what a wonderful trip we had thanks to Brandy at Serendipity travel.From day one we knew we were taking care of, Brandy helped us plan, helped us book and helped us make our dream come true. Her help made every part of this trip go off without any problems. Her kind customer care puts her above the rest. I would definitely travel again with Brandy at Serendipity travel.
Brandy Phillips responded
"Thank you so much for your kind words! It was such a joy to help you plan and bring your dream trip to life. Knowing that everything went smoothly and that you had such a wonderful experience means the world to me. I truly appreciate your trust in me and Serendipity Travel, and I can’t wait to help you plan your next adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Train trip
Reviewed By LM22 - Kearney, Nebraska | Traveled to Denver | Colorado | USA
Brandy made sure every little detail of my trip was planned. The itinerary was complete with all the details this very inexperienced traveler needed. Automobile, train and plane travel. Train and plane, I had never done. I navigated it all on my own with Brandy's excellent travel skills.
Brandy Phillips responded
"Thank you so much for your kind words! It means the world to hear that you felt supported and confident throughout your trip, especially with so many firsts! You did an amazing job navigating it all, and I’m so glad I could help make it feel seamless and stress-free. Can’t wait to help you plan the next adventure!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Xrays and Amens
Reviewed By Xray 2025 - Kearney NE | Traveled to Nashville | Tennessee | USA
The trip could not gave gone any smoother! From day one Brandy took in all of our information as far as likes, dislikes, things we really wanted to experience on our trip, and made everything a reality! She was informative the whole way on any flight changes, gate changes, weather problems, etc. It is rated as this old country girl’s Dream Come true!!
She was very informative on all the shows and tours, and how to get the tickets needed ahead of time. I will definitely be using Brandy on any future trips I may go on! She is top notch!
Brandy Phillips responded
"Thank you so much for your kind words! It was truly a joy helping you plan your dream trip. I’m so happy to hear everything went smoothly and that you got to experience all the things that mattered most to you. Your review means the world to me. I can’t wait to help you plan your next adventure, whenever and wherever you’re ready to go!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Solo trip for Convention to Dallas!!
Reviewed By Top Fan - Nebraska | Traveled to Dallas/Ft. Worth | Texas | USA
Brandi has been a godsend for me! I honestly don't think I could or would want to travel anywhere without her! She is always at my fingertips if I have any questions or concerns. She also goes the extra mile and includes fun things to do or see where your destination is if you are able to partake. she is phenomenal!!
Brandy Phillips responded
"Thank you so much for your kind words! It truly means the world to me to be a part of your travel experiences. Knowing that I can bring peace of mind and a little extra fun to your trips is exactly why I love what I do. I’m so grateful for your trust and can’t wait to help you plan your next adventure! ????
"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Ortegren Girls Adventure
Reviewed By Girl Trip - Kearney, NE | Traveled to Caribbean Sea | At Sea | At Sea
Thank you so much for helping us plan our adventure that gave us so many great memories. Your help with selecting a cruise, airline tickets, airport transfers, and lodging made everything so easy. And when we got the message “your flight has been cancelled” a phone call to you was all we had to do to get home at our scheduled time. We really appreciated your frequent updates and information in the weeks prior to our departure. We will never take another “adventure” without your help!
Brandy Phillips responded
"I’m so happy to hear your trip created such special memories, that’s always my goal! It was such a joy helping you put all the pieces together, and I’m really glad I could step in when the unexpected happened. Travel should be exciting, not stressful, and I’m honored you felt supported every step of the way. Thank you for your trust and kind words, I’ll be here whenever your next adventure calls!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Family Girls Trip
Reviewed By SH92 - Nebraska | Traveled to Bahamas | Caribbean
We recently booked a trip through Brandy and couldn't be more impressed with the experience. From start to finish, she was very helpful and attentive. Every detail from flights, transfers, and accommodations was taken care of.
What stood out the most was her commitment to customer service. She was quick to respond to questions, offered excellent recommendations, and handled all the logistics so we could relax and enjoy the journey. Thanks to her expertise, we had one of the most seamless and memorable vacations we've ever had. Our return flight was canceled, and she had us rebooked and taken care of within the hour.
If you're looking for a stress-free travel experience with personalized attention and expert planning, I highly recommend Serendipity Travel. I'll definitely be using her services again for future trips!
Brandy Phillips responded
"Thank you so much for this thoughtful review! It means so much to hear that you had such a great experience, helping you enjoy a stress-free, seamless vacation is exactly why I love what I do. I’m so glad everything came together smoothly (even with that last-minute flight hiccup). I truly appreciate you trusting me with your travel plans and I can’t wait to help you plan your next adventure wherever it may take you!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
