He took care of details we would never have though
Reviewed By willy - West Des Moines, iowa | Traveled to Hawaii | USA
very enjoyable
Thomas Wierenga responded
"Thanks for the review. I'm glad it worked out so well"
✓ I would recommend this agent to my family and friends.
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Best trip ever!
Reviewed By Deb - Ankeny Iowa | Traveled to Rhine Valley | Germany | Europe
Thomas was very helpful, friendly, responsive, and professional from our first contact to our return! Early on, we met in person to discuss the trip we had in mind and ask all the questions about the ships and possible excursions, etc. Because Thom had been on a Viking cruise he was able to answer all of our questions and then some! He gave us some great suggestions and advice. I highly recommend using Thom to help you plan your next vacation!
Thomas Wierenga responded
"Deb,
It was a pleasure working with you, and I'm glad you enjoyed the trip. I knew you would.
Thom"
✓ I would recommend this agent to my family and friends.
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Great European Adventure
Reviewed By JBO - Indianola, Iowa | Traveled to Italy ~ Europe
Very pleasant to work with. Made the trip go smoothly.
Thomas Wierenga responded
"Thanks for the review. Let me know if I can ever be of help in the future.
"
✓ I would recommend this agent to my family and friends.
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The best Viking River Cruise !
Reviewed By Bobby Sy. - Johnston, Iowa | Traveled to Italy ~ Europe
Thomas was a pleasure working with - kept us up to date on any changes highly recommend his services.
.
Thomas Wierenga responded
"Thanks for the review. You guys were great to work with, and I'm glad you enjoyed your trip. I knew you would!"
✓ I would recommend this agent to my family and friends.
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Ireland / Scotland trip
Reviewed By Carol - Des Moines, Iowa | Traveled to Ireland ~ Europe
Thom was very helpful getting arrangements made for the various details of our trip, and provided a detailed packet of documents for us to use during the trip. He coordinated several transportation pieces for us, and worked with the pieces that we arranged ourselves.
Thomas Wierenga responded
"Thank you so much for the nice review, and I am so glad the trip was a great experience. Let me know if I can be of any help in the future."
✓ I would recommend this agent to my family and friends.
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A Wonderful trip!
Reviewed By Bob - West Des Moines, IA | Traveled to Amsterdam ~ Netherlands ~ Europe
Thom was way out in front of every possible detail, and kept us feeling very confident and comfortable with our reservations.
Thomas Wierenga responded
"Thank you for the wonderful review. I'm so glad you enjoyed your trip!"
✓ I would recommend this agent to my family and friends.
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Alaska cruise
Reviewed By Denise - Littleton , Co | Traveled to Alaska ~ USA
Tom was great to work with . He found us the perfect rooms .
He gave us ideas on what excursions we would like . Would use him again for another cruise .
Thomas Wierenga responded
"Thank you, I will be happy to help you with any travel you do in the future!"
✓ I would recommend this agent to my family and friends.
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Alaska - the last wilderness
Reviewed By CJB - Altoona, Iowa | Traveled to Alaska ~ USA
Thomas was great - we signed up for a cruise a little late and he spent a lot of time getting rooms next to each other - in a great location. We had never cruised before and he gave us very help information.
Thomas Wierenga responded
"Carol,
Thank you very much for the review. It was great working with you, and I am so glad you enjoyed the trip. Alaska is certainly a great cruise to take.
Thanks again,
Thom
Dutchman Vacations"
✓ I would recommend this agent to my family and friends.
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Fabulous Family Alaska Cruise
Reviewed By Judith & Ned - Oakland, CA | Traveled to Alaska ~ USA
Thomas gave us amazing service start to finish! We were a group of 23 extended family members whose trip Thom coordinated flawlessly. He got us the best rates, and made sure we were aware of special fares for additional family in each cabin. He reserved blocks of rooms so we had our choice of location (we chose a mini-suite close to the elevators and Thom made sure we were on the starboard side so we had a land view.) Our entire group received progressive emails advising us of what we needed to do when to assure that our arrangements were accurate and complete. When we ran into glitches, Thom was right there to help us unravel them. When we had questions or needed help, he responded in a very timely manner and always helped.
We couldn’t be more pleased with our travel experience using Thomas Wierenga of Dutchmen vacations.
Thomas Wierenga responded
"I am so glad you enjoyed the trip and the planning process. It was an honor putting it together for you."
✓ I would recommend this agent to my family and friends.
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Amazing trip to Alaska!
Reviewed By Sue - Altoona, Iowa | Traveled to Alaska ~ USA
Our experience with Thom was excellent! We have recommended him to friends of ours!
Thomas Wierenga responded
"I am so glad you enjoyed your first cruise. Just let me know when you want to plan your next one! And Thank you very much for the referrals, I will take very good care of each of them."
✓ I would recommend this agent to my family and friends.
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The Great Alaskan Beyond---an Alaskan cruise
Reviewed By Eileen - Centreville, Md | Traveled to Alaska ~ USA
Thom is conscientious as well as thoughtful and insightful in his travel assistance. Recently, we were wondering which excursions to sign up for and Thom had a ready alternative for us that helped in our decision-making. Thom is always looking for ways to increase the enjoyment of our travel adventures---even to supplying packing suggestions. He is a great travel guy!
Thomas Wierenga responded
"I am so glad you enjoyed the trip and excursions we put together!
Thom"
✓ I would recommend this agent to my family and friends.
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Once in a Lifetime Trip
Reviewed By Sarah - Queenstown, MD | Traveled to Alaska ~ USA
Thom thought of everything to let us know in advance so that we were completely prepared and had no hiccups for the trip, we had an amazing time!
Thomas Wierenga responded
"Thank you Sarah. I am so glad you enjoyed the cruise!"
✓ I would recommend this agent to my family and friends.
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Dream Vacation!
Reviewed By Amie A. - San Francisco, CA | Traveled to Greece ~ Europe
Thom is a wonderful travel agent and helped my friend and I plan an amazing cruise to Greece and Turkey. He was patient and helpful as we were both traveling from two different states and had many things to arrange including passports. He helped to guide us each step of the way and ensured that everything was taken care of. He consistently checked in with us both before and after the trip, and we had a fantastic time. Thank you so much Thom for helping to make our dream vacation a reality!
Thomas Wierenga responded
"It was truly my pleasure! You were both wonderful to work with, and I'm glad we could make the dream a reality! Let me know if there is ever anything else that you need.
Thom"
✓ I would recommend this agent to my family and friends.
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Incredible customer service!
Reviewed By Elizabeth - Fort Worth, TX | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Incredibly professional and detailed, he often anticipates things I don't and makes sure all details are taken care of! Incredibly happy with his work.
Thomas Wierenga responded
"Thank you! It was a pleasure putting the trip together for you!"
✓ I would recommend this agent to my family and friends.
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Our most memorable family trip!
Reviewed By Judith - Oakland, CA | Traveled to Rhine Valley ~ Germany ~ Europe
Thomas made all the arrangements for our cruise, including flights, excursions, and a post trip. He held my hand through the entire process since this was our first cruise. When one of our flights was canceled enroute, he provided the resources we needed to make our connections so we arrived before our ship sailed.
He was always patient and friendly and went the extra mile to be sure we were well cared for in every area of our trip. He did the same for each of my siblings and their spouses. We couldn't have asked for finer service through the entire process!
I recommend Thomas highly and will certainly use his services for our travel in the future!
Thomas Wierenga responded
"That was a great trip. Traveling with family is a great way to see the world. Glad you enjoyed it!"
✓ I would recommend this agent to my family and friends.
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Viking Cruise Fun
Reviewed By CJ - Meridian, ID | Traveled to Danube ~ On the River ~ At Sea
Thom is super to know and to work with. He helped so much and was able to get all our questions answered, and there were many of them.
Thomas Wierenga responded
"It certainly is easier to set out on a trip knowing that you have the answers you need. Happy to help. Thanks for reviewing!"
✓ I would recommend this agent to my family and friends.
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The most amazing New England trip
Reviewed By Becky - Orlando | Traveled to Vermont ~ USA
Thom is so good at planning out every detail! He is always searching for the best possible deal and the most bang for your buck. Even when you think he’s found the best price, he’s still looking for a better one.
Our trip included multiple hotel bookings, excursions, car rental, and travel via plane and train. Thom had expertly planned everything out within a reasonable budget, and yet still left us plenty of room for spur of the moment activities and simply enjoying the scenery.
Thomas Wierenga responded
"Getting a better deal for the same product is always a win. Thanks for the feedback."
✓ I would recommend this agent to my family and friends.
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