Alaska with our grandchild
Reviewed By Cathie - Madison, WI | Traveled to Alaska | USA
We had a different trip fall through at the last minute and contacted us to quickly help us set up a trip to Anchorage and Seward, Alaska. She talked with us about the kind of trip and activities interested us, offered a variety of great suggestions, and then booked them for us. Once on the trip, the travel app used by the agency made keeping track of details really easy. And when one of our booked activities needed to be cancelled due to weather, she called us to make sure we knew what was going on and could get connected to the activity provider. In short, we were very pleased to have worked with Sammy.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Great trip!
Reviewed By Family3 - Madison,Wi | Traveled to New York City | New York | USA
Sammy helped us plan a safe trip to NYC. She found hotels in safe areas and gave us the top tourist sites in NYC. We traveled to Harrisburg,PA to see family by train, which we would have never thought of. It was cheaper than flying and stress-free.
We really enjoyed our trip to NYC!!!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Alaska Cruise Tour 2025
Reviewed By 1st time Alaska visitors - Madison, WI | Traveled to Alaska | USA
Sammy was very helpful in preparing us for the trip. She helped us select the cruise tour that was best suited for us. Because she had personal experience with the cruise tour, she provided a lot of information, so we knew what to expect. She was responsive to our questions, provided prompt responses to our emails, and helped us book a great experience!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Great Experience
Reviewed By Rick - Madison, WI | Traveled to Costa Rica | Central America
We've never used a travel agent before. Working with Sammy was a delight. She spent time understanding what we wanted and she gave us a variety of options to choose from. We thoroughly enjoyed the trip, most especially that everything just worked! We never had to think about it. Drivers just showed up to take us to wherever we wanted to go. They knew our names and were all very helpful. What a joy to not have to plan of this ourselves or even think about it once we were there. Tours were great, just the kind of things we enjoy. We'd definitely use Sammy again..
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Smooth trip!
Reviewed By Bronwyn - Wisconsin | Traveled to Costa Rica | Central America
We’d never used an agent before, but had planned all prior international travel ourselves. Sammy made everything so easy. She offered us many options to choose from. Once we selected what we wanted, she booked everything: planes, hotels, ground transportation, and excursions. Everything worked flawlessly for a smooth enjoyable trip.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Amazing vacation!
Reviewed By Norm and Marabeth - Dubuque, Iowa | Traveled to New Zealand | Australia & New Zealand
We had no thoughts of going to New Zealand until our son qualified for the Ironman World Competition there. From that point on, Sammy made sure that the planning & trip would be a great experience. She took time to find out what our interests were and then booked us on fantastic tours with excellent guides, reserved lovely accommodations, and saw that we had smooth transfers to different locations during our stay. I highly recommend her and won't hesitate to reach out to her again for our future travels.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Excellent Carribean getaway!
Reviewed By HappyTraveler - Madison, Wisconsin | Traveled to Grand Cayman | Cayman Islands | Caribbean
Sammy set me up with a Carribean cruise where was I able to visit 5 countries with leisure. The excursions in each country varied widely so I was able to find ones that fit my style. The cruise ship was also exactly the style and atmosphere that I requested. Overall, a seamless and fantastic journey. Would definitely work with Sammy again!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
New Zealand Trip
Reviewed By Norm and Marabeth - DUBUQUE | Traveled to New Zealand | Australia & New Zealand
Sammy put together a wonderful itinerary for us that included Taupo off the beaten path since our son's Ironman was there.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our first trip overseas
Reviewed By Mary - Madison, WI | Traveled to Valencia ~ Spain ~ Europe
Sammy was a pleasure to work with. She provided great information and options for us in terms of transportation and lodging. We worked with her for over 6 months prior to our trip, and throughout that time she was always responsive to all our questions. During the trip, she was very helpful in contacting our hotel about an unexpected late arrival, and she quickly got a refund for us when a tour was cancelled. We were so thankful that she was still working on our behalf while we were traveling.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Our first overseas trip
Reviewed By Mary - Madison, WI | Traveled to Valencia ~ Spain ~ Europe
Over a months-long period of time, Sammy provided such great service in helping us arrange all the details of our trip. She provided a range of options for transport and lodging, so we feel like the trip is truly tailored to our wants and needs. She has been very responsive to the many questions we've posed, and very thorough in the information she provided. We have felt confident throughout the process that we are in good hands. It has been a pleasure working with Sammy!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic family vacation
Reviewed By Claudie - Verona, WI | Traveled to Alaska ~ USA
Sammy was very helpful and extremely easy to work with. She was prompt in responding to questions. She was very knowledgable.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Fantastic trip
Reviewed By Cindy - Stanley, Wisconsin | Traveled to USA
Great experience working with Sammy. Took care of all our questions & concerns! Booked flights for us too.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Wonderful family vacation
Reviewed By Donna - Reedsburg, WI | Traveled to Punta Cana ~ Dominican Republic ~ Caribbean
Sammy was very helpful in our planning. Was very happy with the selection of seats on our flights with the family.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
Very competent Travel Agent
Reviewed By froid - Black Earth, WI | Traveled to New Orleans ~ Louisiana ~ USA
Very helpful - answered all questions - very thorough - and friendly!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
A Memory Making Trip
Reviewed By Alison W. - Verona Wisconsin | Traveled to Orlando ~ Florida ~ USA
I was nervous going into this process. I had never used a travel agent before, but I knew Burkhalter had been in business for as long as I remember so I turned to them to help me plan the trip. I met Sammy face to face in the office which I really appreciated. She explained about choosing a hotel and Park package that would fit my son and me. My son is 17 and this was our first big trip together and it was my goal to make some great memories for him. All transportation from the airport to the hotel, and the hotel to the parks was amazing and easy. The only hiccup we had was the airline cancelled my plane from my connecting spot to home and we were put on a different flight. Because of that we had a six-and-a-half-hour layover between flights. The airline never contacted me, and Sammy hadn't noticed it until I pointed it out on our final itinerary. At that point it was apparently too late to make any changes. Aside from that we had a great time!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
One of our favorite trips!
Reviewed By Anne - Madison | Traveled to San Francisco ~ California ~ USA
She was very responsive to messages and was eager to help me plan my vacation!
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO