Bepoke independent travels across the US.

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Shana Smith, Travel Agent in Richmond, VA

Shana Smith

Richmond, VA Travel Agent

Shana Smith

Richmond, VA · 3 Years of Experience

Pug Leg Leisure, an independent agent with WorldVia, a Travel Leaders Agency
5.0
(5)
100% Recommended
We’ve used Pug Leg Leisure Travel for a couple of vacations and have been so pleased with the accommodations Shana was able to find us! Shana... Read More >
About
Reviews
My Places
Travel Stories & Media
Client Testimonials

Areas of expertise

Destinations:

Hawaii, Massachusetts, Montreal, London, North Carolina

Interests:

Escorted Tours, Bespoke Travel, Food & Wine, Couples & Romance

Suppliers:

CIE Tours, Project Expedition, Viator

About Me

Gorgeous hand pained staircase in Arkansas!
Gorgeous hand pained staircase in Arkansas!

I have a passion for designing custom, bespoke itineraries for travelers who want to explore the diverse and exciting cities across the US! I have lived in and traveled to more than 35 states over the past 10 years. With my extensive knowledge of the various regions, attractions, and hidden gems across the country, I can help you create a unique travel experience that is tailored to your specific interests and preferences. Whether you're looking to soak up the vibrant culture and history of New England, explore the stunning natural beauty of the Pacific Northwest, or indulge in the food and music scene of New Orleans, I can help you plan a tailored itinerary that allows you to see the best of what each destination has to offer, while catering to the types of activities you love to do.

As your travel agent, I'll work with you to understand your travel goals and preferences and create a customized itinerary that takes into account your budget, preferred activities, and desired level of comfort and adventure. From selecting the best hotels and restaurants to arranging transportation and tours, I'll take care of all the details so you can focus on enjoying your trip to the fullest. So, why settle for a one-size-fits-all travel package when you can have a personalized itinerary that caters to your unique interests and preferences? Contact me today to start planning your dream trip across the United States and get ready to embark on an unforgettable adventure!

REVIEWS

Rating: 5.0
5 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 5 reviews

We will be using her again!
Reviewed By Emily - Midlothian, VA | Traveled to USA
We’ve used Pug Leg Leisure Travel for a couple of vacations and have been so pleased with the accommodations Shana was able to find us! Shana takes into account what we are looking for and our budget to ensure she found the best rental for us. We will be using her again as we plan our next trip!
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Still talking about this trip.
Reviewed By Libby - Amelia, VA | Traveled to Bahamas ~ Caribbean
My tour with Shana through New England was the best trip I've ever taken, 7 years later I still talk about it! I've also been on cruises and other independent trips booked by Shana, and those are some of my most memorable experiences.
✓ I would recommend this agent to my family and friends.
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Booked me a great trip!
Reviewed By Sandra - Tappahannock, VA | Traveled to New Hampshire ~ USA
I booked a guided trip with Shana to New England. We took the old cog rail to the top of Mt. Washington, walked along the boardwalk in the Boston Harbor, saw the gingerbread cottages on Martha's Vineyard, and toured the mansions of Newport, RI. It was a great trip!!
✓ I would recommend this agent to my family and friends.
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So much less travel stress!
Reviewed By Maggie - Asheville, NC | Traveled to Boston ~ Massachusetts ~ USA
Shana went above and beyond to make sure our trip was amazing! She put together a whole day itinerary for us on Thursday that gave us a great overall view of the city. It took away so much stress that I usually have about traveling and planning. In addition to helping us plan and book attractions, Shana also sent us a whole list of recommendations as well as travel tips for our first time using public transit! I can't wait to book more trips with Shana's expert guidance.
Shana Smith responded
"I'm so glad I was able to help plan a trip to one of my favorite cities: Boston! During this trip, a tour was unfortunately cancelled for the clients, but I was able to facilitate them receiving a full refund, while providing them access to rebook the tour with another operator. A small bump, but overall the trip was a success!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
First time cruiser
Reviewed By Snoutted - Richmond, CA | Traveled to Caribbean Sea ~ At Sea ~ At Sea
Shana scheduled my very first cruise in Spring 2022 based on just an inkling I had of what I wanted. She presented comparisons of several different lines, weighing the values and differences for the obvious things, such as costs, itineraries, cabin locations, and food choices. But she also dug much deeper into things I would not have considered, like Who has the best drink packages for the money? What is the experience on an adults-only ship vs. a family friendly ship? What exactly is there to do on the ship between ports? She sifted through all of the data and helped me find the perfect choice with MSC, that stopped at Puerto Rico, Dominican Republic, St. Thomas, and a private island in Bahamas (which was pretty close to Heaven on earth). It was a fantastic experience that turned me from cruise skeptic to dreaming about my next boat trip before the ship returned. If you are ready for the vacation of your dreams but can't get past the work of planning, you must get Shana on the jo
Shana Smith responded
"I'm thrilled to hear about your fantastic cruise experience, and I can't thank you enough for sharing your thoughts. We're here to make vacation planning stress-free and exciting. Your recommendation means the world to us, and we can't wait to help you plan your next unforgettable journey!"
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
Arkansas, USA
Booked It
Been There
We’ve used Pug Leg Leisure Travel for a couple of ...
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Must Do:
The Ozarks are a stunning, and often overlooked, part of America. The hiking, biking, and kayaking here is unforgettable!
West Virginia, USA
Booked It
Been There
We’ve used Pug Leg Leisure Travel for a couple of ...
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Must Do:
Visit the beautfiul Harper's Ferry, where you can canoe, kayak, tube, zip line, and more outdoor adventures!
London, England, Europe
Booked It
Been There
We’ve used Pug Leg Leisure Travel for a couple of ...
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CocoCay, Bahamas, Caribbean
Booked It
Been There
My tour with Shana through New England was the bes...
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Nassau, Bahamas, Caribbean
Booked It 2 Times
Been There 2 Times
My tour with Shana through New England was the bes...
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Ocean Cay, Bahamas, Caribbean
Booked It 3 Times
Been There 3 Times
My tour with Shana through New England was the bes...
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Punta Cana, Dominican Republic, Caribbean
Booked It
Been There
My tour with Shana through New England was the bes...
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San Juan, Puerto Rico, Caribbean
Booked It
Been There
My tour with Shana through New England was the bes...
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St. Thomas, Virgin Islands, Caribbean
Booked It
Been There
My tour with Shana through New England was the bes...
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Brussels, Belgium, Europe
Booked It
Been There
I booked a guided trip with Shana to New England. ...
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Paris, France, Europe
Booked It
Been There
Shana scheduled my very first cruise in Spring 202...
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Iceland, Europe
Booked It 2 Times
Been There 2 Times
Shana went above and beyond to make sure our trip ...
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Koloa, Kauai, Hawaii, USA
Booked It
Been There
We’ve used Pug Leg Leisure Travel for a couple of ...
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Must Do:
During my travel nursing days, I lived and worked in Hawaii.
Maui Island, Hawaii, USA
Booked It
Been There
We’ve used Pug Leg Leisure Travel for a couple of ...
Read more
Must Do:
During my travel nursing days, I lived and worked in Hawaii.
Oahu Island, Hawaii, USA
Booked It
Been There
We’ve used Pug Leg Leisure Travel for a couple of ...
Read more
Must Do:
During my travel nursing days, I lived and worked in Hawaii.
Baltimore, Maryland, USA
Booked It
Been There
We’ve used Pug Leg Leisure Travel for a couple of ...
Read more
Must Do:
Explore Fell's Point, visit the aquarium, shop at the huge Towson's mall.
Frederick, Maryland, USA
Booked It
Been There
We’ve used Pug Leg Leisure Travel for a couple of ...
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Must Do:
Walk along the canal, visit the Museum of Civil War Medicine, visit the woman-owned distillery Tenth Ward. Jazz Brunch at Firestone's.

My Photo Albums and Videos

    A Weekend in Charleston

    My Travel Stories

    My aunt and I in the little Scoot Coup! What fun!

    Clearwater Beach, FL: A Weekend Worth Remembering

    Have you ever experienced the magic of Clearwater Beach, FL? My aunt and I went on a long weekend escape to this tropical paradise, and let me tell you, it was a blast!We kicked off our adventure by snagging a cute little Fun Coup car, perfect for zipping around Clearwater and exploring its hidden gems. The wind in our hair, the sun on our faces...
    Read more

    Client Testimonials

    New England and Caribbean Cruises
    My tour with Shana was the best trip I've ever taken, 7 years later I still talk about it! I've also been on cruises and other independent trips booked by Shana to Florida, Tennessee, Memphis, Arkansas, and West Virginia. Those are some of my most memorable experiences.
    Mary R., Amelia, VA
    First trip to Boston
    Shana went above and beyond to make sure our trip was amazing! She put together a whole itinerary for us that gave us a great overall view of the city. It took away so much stress that I usually have about traveling and planning. In addition to helping us plan and book attractions, Shana also sent us a whole list of recommendations as well as travel tips for our first time using public transit! I can't wait to book more trips with Shana's expert guidance.
    Maggie R, Asheville, NC
    New England Guided Tour
    I booked a guided trip with Shana to New England. We took the old cog rail to the top of Mt. Washington, walked along the boardwalk in the Boston Harbor, saw the gingerbread cottages on Martha's Vineyard, and toured the mansions of Newport, RI. We also explored some of the White Mountains and small seaside New England towns. Overall it was a great trip!!
    Sandra S, Tappahannock, VA
    First Cruise was unforgettable!
    Shana scheduled my very first cruise in Spring 2022. She presented comparisons of several different lines, weighing the values and differences for the obvious things, such as costs, itineraries, cabin locations, and food choices. But she also dug much deeper into things I would not have considered, like Who has the best drink packages for the money? What is the experience on an adults-only ship vs. a family friendly ship? What exactly is there to do on the ship between ports? She sifted through all of the data and helped me find the perfect choice with MSC, that stopped at Puerto Rico, Dominican Republic, St. Thomas, and a private island in Bahamas (which was pretty close to Heaven on earth). She even planned 2 days of sightseeing in Miami pre-departure! It was a fantastic experience that turned me from cruise skeptic to dreaming about my next boat trip before the ship returned. If you are ready for the vacation of your dreams, you must get Shana on the job!
    Robert S, Richmond, VA
    BESbswy