Princess Alaskan Cruise Specialist

Excellent communication, helped me keep track of my journey and necessary documents.

Melissa was amazing during every step of the process.She gave us so much information and guidance. Great job.

This was our first cruise and we had a great experience working with Melissa. She walked us through the process, sent information along the way and checked in on us during our cruise. I would highly recommend working with Melissa!

Our trip provided us with a carefree vacation time, due to the expertise of Melissa Harbach. She was available anytime we had a question. She was always prompt and could always answer those questions. She even let us know when her vacation was ahead of time, so we could make sure we got everything taken care of and relax/prepare for our trip. Melissa was able to guide us with questions we had about flights, excursions, drink packages, and daytime activities. She took her family on this vacation a year earlier, so she had firsthand experience. Our travel summary was prepared for us, so all of our information was with us during our entire cruise. Nothing was left out! Melissa checked in with us several times during the trip. She answered any questions that we had right there on the spot. We worked with Melissa for 15 months ahead of our trip. We highly recommend her to help others plan for their vacations. We know we will!

Issues with Visitax...Melissa worked hard to get this resolved. I had some medical issues and Melissa called travel insurance for me twice. She didn't have to do that for me but I was caught in a loop when I called. Her service was top notch.

Melissa is AMAZING! She goes above and beyond for you! From making sure you get the best possible prices to making sure you’re informed and comfortable no matter where you’re traveling to! I can’t say enough good things about this agent and her services!

Melissa did an amazing job finding a beautiful resort that checked all of the boxes! She makes vacationing completely stress free!! Melissa is always quick to help or answer any questions before, during and after the trip.

Melissa did a wonderful job helping us to plan a family vacation!! She gave us great options to choose from for the location we requested. Melissa was always available to answer any questions we had during the planning and throughout our stay. We will definitely use her services again!!

Our experience with Melissa was first rate. She dug right in from the very first contact and was nothing short of thorough. We had never worked together, but she came highly recommended so I want for it. Melissa really listened to what we were looking for in our trip. She asked all sorts of questions and I loved it. She really made us think about what we wanted. It was wonderful having her really listen, but also work to get us to figure out what we wanted also. After we booked, the experience wasn't over. Melissa's attention to details was wonderful. She provided us with an app that contained all of our travel docs. It was so nice not having to carry a bunch of papers around when we were traveling. As we began out travel Melissa was on top of our flight details, letting us know about delays and weather both on the way to our destination and the on the way home. She also checked it be sure everything was going well as we settled in at the resort. Top Notch!

We cannot thank Melissa enough! She made our travel plan experience so simple! This was a first time planning a trip to an all inclusive and she laid out all our options for us, making sure we were confident in our decision! Her communication was fantastic and we will definitely be using her again in the future!

Melissa is the best agent we have ever worked with. She was accommodating from start to finish. She made sure every aspect of our travel plans were covered. She went above and beyond to make sure we were able to experience everything we wanted to and more. Melissa researched our destination as if she and her own family were planning a vacation there. We received airport updates and reminders when needed and she checked in on us throughout our trip to make sure we were happy and well cared for. I was certain that if I had needed anything, I would have been able to count on her for any of our travel needs. The lodging accommodations she chose for us were gorgeous. The auto rental was exactly what we needed. When we travel, we will always use Melissa as our agent.

This is my second trip I've booked with Melissa and she did an amazing job again. She listens to what we want in our trip and makes sure to find it. We traveled to Kauai and had never been there before. Melissa created documents and links to websites about Kauai that would be helpful with our trip. She organized all of our information from our travel documents, excursions, and information she put together about Kauai for us in an app called Travefy. While on our trip we had a power outage on the island and a wildfire occurred. Melissa messaged us to make sure we were okay. We also got stuck in LA during the Microsoft outage. She messaged us to see if we needed any help. Once home, I had questions about filling out a refund for our canceled flight. She went out of her way to help me take care of the issue. Melissa is very detailed oriented and she makes sure her clients have everything they need.

Melissa is an excellent travel advisor. She is one of the best communicators I've had the pleasure of working with. She was very attentive and quick to respond to any questions and concerns we had. We did have a hurricane while at sea, she was working diligently behind the scenes, and kept us up to date on our excursions, cancellations, and refunds. I will be working with her in the future and would refer her to anyone considering traveling to consider using her services!

Melissa was so helpful and cared about every detail from booking the trip, preparing us for the trip and she was available if we had any questions during the trip.

Overall, Melissa was amazing to work with! Melissa started by giving us a handful of resorts that best fit our requests for what we were looking for in an all-inclusive resort. When we decided where we wanted to go, she was very thorough when going through the booking process. As our trip got closer, she made sure we had everything we needed before we left for our trip and that all of our questions were answered. During our trip she went out of her way to check on us and even watch the weather! We had some rainy days, so she sent us a long-detailed list of other options to do while it rained. When questions came up Melissa was very responsive and very detailed in her responses! I highly recommend using Melissa as your travel agent, I know we will be using her again!

Melissa was completely on top of everything, and we couldn't be more pleased with the communication and professionalism. She was checking on us before we took off and after we landed. We had a few resort issues, that she promptly addressed. If we had a question, she had the answer. Thanks for everything Melissa, we appreciate you!

Melissa made things go so smoothly for us. The airline didn’t have my infant son on my lap and Melissa had called to make sure that I would get my money back. This was the air ports mistake and she did all she could to make sure it was fixed!

Excellent communication and transfers and travel
plans were great

Melissa planned a flawless trip for us. When we had questions, she promptly answered them. She even checked up on us a few times to make sure everything was going to our Satisfaction.

Melissa worked hard to meet my expectations and checked in to make sure all was going well.

We had a wonderful trip to Punta Cana, and it was thanks to our amazing travel agent, Melissa. The resort was great, transportation was smooth, and all went as planned. Melissa also made sure all the golf arrangements for the guys were planned ahead of time, so everything ran smoothly. Highly recommend!

Melissa was amazing!!! From the very beginning she was super thorough with planning a trip that best suit us. Two of us on the trip had dietary restrictions and she made sure each resort option had food that we could safely eat. She provided us with so much info for our trip that really helped us feel prepared. During our trip, there was some political issues going on in Mexico. Melissa went above and beyond to help keep us calm and helped us feel safe. She checked in on us daily and gave us updates on travel safety. We really appreciated that!!!

We had an amazing trip to the Dominican Republic for my husbands 60th birthday. Frim the lead up, to travel day, to time at the resort and our travel home day, everything went smoothly. Melissa had each step planned and all our documents in one place. It made airport check in easy before and during our trip. The resort was beautiful and the weather was phenomenal. The staff at the pools and in the restaurants we fun and easy going. Always willing to talk and learn our preferences. The resort provided and entertainment show every night, which are definitely a must see. They had activities throughout the day at pool. Check-in and Check-out were simple and well executed. Always go with private transport from the airport, makes the trip to the resort and back to the airport so easy. Melissa planned golf for a few of our group. It was simple and easy for them. She always checks in and makes sure things are going to plan. It is so easy to travel with Melissa at the helm of the planning. We needed organize arrive from 4 different airports and two different days. She handle it all without a hitch and took so much pressure off our minds. She even helped plan a surprise guest arrival. Travel with You & Crew - will not be disappointed.