Walt Disney World Specialist

Super easy to work with. Was able to fulfill all my requests. Provided extra relevant details and always got back to me super quick. All my trip details were easy to access and available. Made our trip effortless.

Christi was a great help when we booked our first ever Disney Cruise. She was quick to respond to questions and sent out some very timely information about dates to remember and booking shore excursions.

Details of trip were handled by Christi. Very satisfied CONS: basically none. The train was cold but when the crew noticed passengers were uncomfortable, the temperature was raised. PROS: excellent service Slow moving train to allow good viewing. Excellent food using local ingredients Informative- the crew on the return trip was even more informative about history of region, railroad, etc. Comfortable seating with access to 2 other lounge cars with great viewing. Endless drinks and cocktails. Delicious snacks First rate overnight accommodations Gorgeous scenery

Christi did such a great job with informing us of everything at the parks. I’d been many times before, but this was the first time going with my boyfriend (who had never been before). We had to figure everything out together, and we realized there was lots we did not know going into our trip. Christi was so helpful with all the information beforehand, but also in the moment. There was one time in particular that we had some technical trouble with our lightning lanes and it was very disappointing. We sent her a message and she quickly advised us on the best route to take. With her help, we got it fixed! That stuck out greatly. At the end of our trip, my boyfriend asked me to tell her that she’s the best travel agent ever! Great experience!

Everything went great and we were happy with everything. We had a great time. I do appreciate Christi's help and all the tips she emailed me along the way.

I must say Christi's dedication, attention to detail, response time, and overall knowledge of the parks/resorts were FAR above any Disney planner I've ever worked with. I started to plan a 5th Birthday Trip for my daughter earlier this year. I contacted Christi (I heard of her company on a Disney podcast) and she got right back with me- that day! She helped me book tickets and a resort for my family of 5. She asked lots of questions about our trip, and we let her know about Ava's 5th Birthday and that we wanted to surprise Ava with a trip to the Bippity Boppity Boutique. She walked me through how to make a reservation for that, and I got a reservation! I was so excited. Fast forward to April 7th, the day we were going to drive from our house in Cocoa Beach to Disney. We got up early to leave, only to realize that we ALL did not feel well. Come to find out, we all had the Norovirus. The thought of calling and rescheduling all of our Disney plans that morning when I was soooo sick and

This is our first time using a travel agent for a Disney World trip. My husband and I wanted to make it special for our daughter's (6 & 4) first time so we decided to go with an agent and I am so glad we did. The communication from Christi was excellent!! She was so quick and responsive and she was so on top of everything we asked for. She went above in beyond in not just answering any questions but offering to book things like transportation to and from the airport and even brought us an incremental hotel deal after we booked. Would absolutely use her again for not just Disney but any other trips the agency specializes in!

Christi has helped me so much with planning my recent Disney World vacation. From recommending the resort and the kind of room to get, to what different rides are like, and to all the inside information on the best restaurants. I literally could not do Disney without her help.

Christi was wonderful. She made it easy to get everything planned and helped me get the best deals. I will contact her again as soon as I can make more plans to return. I never would have understood all the options on my own. She was so helpful. Thank you! Travel end date: 09 Dec 2018

Working with Christi was fantastic. She was very informative and sent out all of the timely To Do's in an orderly fashion. She was able to explain all of the things to look for and be prepared for before and during our travel. Travel end date: 06 Jan 2019

Christi was fabulous to plan a trip with. She made the whole process easy and was quick to help with questions and concerns. A pleasure to have her knowledge and expertise to make our vacation a great one. Travel end date: 28 May 2019

Christi took care of everything from beginning to end! She handled reservations for our family of 5 as well as 10 other family members who travelled with us. She frequently checked for discounts and updated our package price to make sure that we got the best rate on our tickets and hotel. Christi told us when flights would be cheapest and booked them for us through Disney. Five of my other family members are from Louisiana and had their flights cancelled because of Tropical Storm Barry. Christi reached out beforehand and informed them of their options in the event that their flights were cancelled. She helped arrange another night’s stay for both families. I am so grateful that we had Christi as our Disney advisor. She took care of and anticipated all of our needs. Definitely will book with Christi again! Travel end date: 13 Jul 2019

Christi was amazing. She was always patient with our multiple questions and even when we changed a few things with our trip. I would definitely recommend Christi! Travel end date: 22 Sep 2019

Christi was awesome to work with, always checking in with us and guiding us along the way when needed. It made planning for our trip easy and stress-free, which we really appreciated! Travel end date: 17 Oct 2019

Christi was great!! She took care of the dining reservations for me and even recommended the luau show! We had such a stress free vacation! Travel end date: 17 Oct 2019

It was a pleasure working with Christi. She was attentive to our needs. Any time we had questions or need to change plans, she was on top of it. Will use her again for any travel plans we have. Travel end date: 03 Jan 2020

Christi was very knowledgeable about the location of our trip. She was very helpful and answered all our questions promptly. I would highly recommend her to anyone! Travel end date: 29 Dec 2021

Christi was amazing to work with. I booked before the pandemic with Christi and had to cancel. I reschedule last March 2021 from Jan 2022 and Christi was always on top of everything. As parks, restaurants, and resorts opened and restrictions changed she was always communicating with me. She had several long conservations with me to help ease my anxiety about going to Disney and what parks which day and which restaurants. She had recommendations and options, which was fantastic. She helped me gain confidence with Genie+ and become incredibly comfortable with it. She helped me schedule transportation to and from the airport and when I left my jacket in the car she helped get it back to me by getting in contact with them. She checked in before, during, and after our trip. Christi was a dream to work with and I will absolutely use her for our next Disney trip. Travel end date: 24 Jan 2022

Christi was very helpful and took the time to give me several options. She even went back in and made changes for me. She offered helpful advice and went out of her way to make sure I had a good trip. She even checked in with me after arrival to make sure I was happy. I will definitely book with her again and would recommend as a travel agent. Travel end date: 01 Apr 2022

Christi was super attentive! Very thorough from start to finish on our Disney Cruise and Walt Disney Vacation. She handled all the recommendations, reservations, from dinner to park tickets to room accommodations! Everything was handled and seamless. She went above and beyond to communicate very clearly and quickly. She worked very hard and even had alerts on her phone when character dinner reservations came open. She is very friendly and efficient. She even sent our daughter a autograph book and Mickey ears for our time there and when we went aboard our cruise there was another gift awaiting in our room. We gave her very few wants and she handled it all. We didn’t have to do very much paperwork either. Another thing Christi had the recommendations for the Disney apps and the rides, tips of the day, it was very easy to navigate based on her super simple instructions. We give her 5 stars for a perfect two week vacation. Highly recommend! Will use again! Travel end date: 04 Jul 2022

It was great working with Christi. This was the second time we have used her and glad we did. Some of the best things about going through an agent are helping with planning, reservations, the multiple check-ins along the way, and veteran tips passed along to ensure a great time. She is very knowledgeable and definitely loves helping with Disney Travel end date: 13 Aug 2022

Christi is now my to go to for Disney vacations!! My family and I booked our first Disney Cruise through Christi and she was very informative and resourceful. She kept us updated and answered our questions until we boarded our ship. I highly recommend Christi Gimenez for any Disney trip because I can tell that she shows so much passion for her job. Thank you so much Christi and I hope to call you soon for our next Disney vacation!!! Travel end date: 21 Nov 2022

Christi helped us plan a wonderful Disney experience. We did not have the budget for a long trip. She never pressured us to spend more or do more, she really listened. Her recommendations were awesome! Travel end date: 27 Jan 2023

Christi was great! She provided the best pricing for our circumstances and let us know well in advance of the new process to reserve rides. Christi provided valuable information about Disney and how to make the most of our short visit. Travel end date: 23 Feb 2023

She was amazing and very helpful. She went above and beyond. Always there for questions and suggestions. Great response time. We loved her!! Will be using again. Travel end date: 09 Mar 2023

This was the most stress-free vacation I have ever had and it is all because of Christi Gimenez. This was my first cruise and I didn't have to lift a finger. Christi's expert advice on staterooms, restaurants, and activities helped cut through the noise and sea of options. I highly recommend working with Christi to save yourself time, headache, FOMO, and Google searches. She's the best. Travel end date: 12 May 2023

Christi did a great job planning my Disney vacation. She answered so many questions of mine! She was always quick to reply to any communication. She knows everything about Disney and her knowledge was super valuable! This was the second trip she has planned for me and I will definitely use her again! Travel end date: 13 May 2023

Christi did a great job planning my Disney vacation. She answered so many questions of mine! She was always quick to reply to any communication. She knows everything about Disney and her knowledge was super valuable! This was the second trip she has planned for me and I will definitely use her again! Travel end date: 13 May 2023

She was very engaged in the planning of our trip. It was worry free on our part. Travel end date: 10 Aug 2023

This was our first family trip to Disney World and the kids had a little blast. They were exhausted, but they had a blast, and I would definitely do it again.

Christi was amazing. I honestly felt so lost trying to plan a family vacation to Disney World before I was contacted by Christi. We spoke on the phone for almost a hour, and it felt like I was able to talk to Christi like a family friend. She provided guidance with every step and allowed me to finally relax. I have two young children, 5 and 7, and with it being the first time at Disney it seemed to be such an overwhelming task. With Christi's help, it turned out to be the vacation we will be talking about for year to come. I will recommend her to everyone I know who is interested in going to Disney. I am so thankful for her personal and quick responses and everything she provided my family. I truly couldn't imagine our trip without her help. Thank you Christi, so very much!

Christi was great. She walks us through every step of our first Disney cruise. She sent updates along the way so we didn’t miss anything.

Christie is an exceptional planner and an outstanding source of advice. She made our trip effortless from start to finish, covering everything from takeoff to arrival, park days, dining, and more. She was always up-to-date with the latest tips and information. Christie even arranged our airport transportation, making the process completely stress-free. She helped us discover new experiences at Disney, such as mini golf, the water park, a hot air balloon ride, and more. Her advice on planning park days, selecting the best order for rides, and making dining reservations was spot on. Christie is truly a master of her craft, and I can’t recommend her enough. I enthusiastically share her praises with anyone planning a trip to Walt Disney World!

Christi was very knowledgeable and helpful with suggestions. I would highly recommend her to anyone looking to book a trip. She was also very accommodating with some changes I wanted to make. She provided lots of information to help us prepare make our time in the park smooth.