MEXICO AND CARIBBEAN DESTINATION SPECIALIST

If you’re thinking about using a travel advisor, stop scrolling and contact Kate. Seriously. She helped me plan the most incredible 40th birthday trip for my spouse, and I can’t even take credit—Kate was the real MVP. What set her apart? She didn’t just book a trip—she helped us figure out where to go, what resort fit our style and budget, and coordinated everything (yes, even round-trip transportation). She checked in while we were traveling to make sure we were having an amazing time. Other agents I talked to just wanted to know the destination and book it—Kate took the time to actually plan an unforgettable experience. We’ll absolutely use her again, and I can’t recommend her enough!

I have never used a travel agent before so I didn't know what to expect. I had reached out to a neighbor travel agent and asked for some recommendations, but I honestly didn't know if I was getting a good deal because I had nothing to compare it to. I saw Kate's responses to a Facebook post and decided to reach out to her. She gave me an honest review of the places that I was previously recommended, gave me all the pros and cons, and then priced out the deal I was getting. We then chatted for about 45 minutes and she educated me on what my best options would be for my travel needs, which included bringing my three young adult men on an active excursion / relaxation/all inclusive resort. I believe what most impressed me, besides the extensive knowledge Kate had about every aspect of vacationing, was her incredibly fast online response time to all of the big and little questions and concerns I had. There was very little stress for me as Kate had all of the transfers included and lined up, we received several special bonuses while we are at the resort, and she even text to let me know that she confirmed our pick up transportation to the airport for the way home. So I didn't even have to worry about that! Kate has extensive personal knowledge and her communication skills were excellent, which allowed me to focus on enjoying getting ready for the vacation and being able to relax while there, knowing everything was taken care of.

We had an amazing experiance with Kate. Easy seamless in every aspect.

I reached out to Kate with only a few weeks’ notice to help me plan a vacation right after the holidays. Despite the short timeframe, she was incredibly efficient and provided me with several great options that fit both my schedule and budget. She took care of all the details, from booking the hotel and transfers to making sure I was comfortable with the itinerary. What stood out most was that she followed up multiple times to ensure everything was going smoothly during the trip. Her attention to detail and personal care made the experience truly seamless.

We've used Kate for two trips now, and will continue to use her for all trips going forward. Kate is a great resource while booking destinations you've never traveled to. She has personal experience at countless properties and gives you the positives and negatives always. Looking forward to booking another trip with Kate soon!

Working with Kat and using all of her travel experience really made our trip great. She put is in great hotels and the excursions she booked were flawless. She works with small, locally owned businesses that give a much better and personal experience than the big tour companies. I am very much looking forward to using her to book our next vacation.

Kate was with us every step during our trip.

Kate is simply the best! We’re three trips in with her, and have one more on the horizon. She continues to meet all our travel needs - whether adults only or a family trip with the kids. I used to be a crazy travel research nut, now I just give my criteria to Kate and she does all the work. Having a trusted travel partner with her experience and knowledge is a game changer. On our most recent trip, we had a minor issue and Kate was instantly on it - working it to resolution in the moment and making sure we were refunded on the backend (much to our surprise!). So not only is she the perfect travel planning partner, but she is our direct line of support if anything happens during our travel.

Kate was so wonderful to work with! Meticulous with all details and was able to give thorough advice on all aspects of our resort. She suggested private transfer as well which was an excellent suggestion and was seamless. I won’t book a trip again without her.

Kate made my trip to Mexico easy and I will definitely work with her again. She was always responsive and answered ally questions

We have used Kate for a large group trip and a trip with just my wife and I. Both went off without a hitch. She is beyond detailed and knows exactly which property will work best for whatever you need. Will use again in the future without a doubt!

Kate assisted us on our booking for our honeymoon in st Lucia and we had the best time!

Kate was absolutely amazing at helping us figure out the best spot to stay in Aruba. She takes your likes/dislikes and budget and works her magic. From first confirmation of the trip to your final transfer to leave she was there for us if we had ANY questions. If you want a stress free planned trip and support throughout you should go with Kate!

Kate was absolutely wonderful to work with from start to finish! She answered every question within minutes (literally!) and was always two steps ahead of us with all the important details. She even checked in throughout our trip to make sure everything was going smoothly, which meant so much to us! Kate went above and beyond to make sure we felt special the entire time, and her thoughtfulness truly made a difference. I can’t recommend her enough — if you’re planning a vacation, definitely reach out to Kate! We already can’t wait to use her again for our next adventure!!! ????

Kate was beyond helpful in curating a seamless vacation. She was quick to answer questions, prepared us well, and showed great knowledge and passion for the process. We will absolutely be leaning on her to plan our next trip!

Had a fantastic experience working with Kate. She was incredibly easy to work with and made the entire planning process smooth and stress-free. The travel went off without a hitch and the resort selected was perfect. She was very knowledgeable about both the resort and the destination. I would recommend her to family and friends and look forward to working with her again in the future.

Kate is always Prompt and got us the best prices two years in a row.

Kate planned my 40th Birthday Bash in Mexico (Playa del Carmen) with 6 other couples. I literally don’t have one negative thing to say or “I wish I knew….before we went!” I told her what I wanted and she delivered. Helped when we needed help, organized our transfers, answered all of our random questions and went above and beyond to make sure our stay was special!

What else can I say about Kate other than she was amazing! She helped a friend of ours with their trip so we know what to expect when planning our trip. Kate communicated with us every step of the way from booking hotels, to sharing travel itineraries and setting up transportation to and from airport to hotel. Upon our arrival to the Secrets Cap Cana resort in Punta Cana, we were welcomed with a bottle a champagne to celebrate our stay. Kate checked in with us before, during, and after our stay ensuring we had all the necessary documents. We will most definitely be using Kate again for all of our future travels!!!

Kate has planned two trips that were both multigenerational for our family and now I’m working on a third trip to take my two teenagers on! I had very specific things that I was looking for especially our diet, and she knew right away exactly where to suggest. I also had quite a bit of back-and-forth about locations and price and she was very helpful with that. Overall, she’s a very responsive and informative, travel agent with a lot of knowledge and experience!

Kate did a phenomenal job of making sure all of the details of our trip were taken care of. She even went the extra mile of checking in on us while we were on vacation AND when we returned. We can’t recommend her enough!

Kate was a huge help in planning our recent trip to Mexico. She found us 2 great resorts with great discounts. She set up our transfers for us and gave us a full list of all the info we needed for a successful trip. She was available to us during our trip as well and was sure to check in with us.

We just got back from a great 4 night trip to the Hard Rock Riviera Maya resort. I gave Kate our budget and vibe and she gave us several options to choose from with personal photos and feedback of each resort. Once we picked the resort everything was handled by Kate. I LOVE that I can just enjoy the vacations that Kate plans and not get overwhelmed with details. She's the best!

Kate helped us pick an amazing family friendly resort in Mexico. We loved it and she helped every step of the way! It made planning our family trip so easy!

We had a fantastic trip and amazing 5 days in Cancun. Kate gave us a 'cheat sheet' beforehand so we knew what to expect and make the most of our stay. It was super useful and glad we had it. Thanks Kate!

I would completely trust Kate to plan another trip for us. She saved me so much time from researching and planning on my own. She did an excellent job not only choosing a great resort within our budget, but also making the travel arrangements as stress-free as possible. Kate is very dedicated to each and every one of her clients, a true travel concierge. She stays with you throughout the entire process sending reminders before your trip and will check-in during (and after) your trip to make sure you don't need any further assistance.

We recently worked with Kate to plan our wedding trip to the TRS Yucatan in Mexico, and the experience was absolutely fantastic from start to finish. Kate was a true professional throughout every stage of the process. From the very first conversation, she offered clear, timely, and helpful communication that made us feel confident in our choices. During the early planning stages, Kate helped us navigate everything from guest accommodations to wedding details, ensuring nothing fell through the cracks. She was incredibly responsive, answering questions promptly and providing thoughtful guidance whenever we needed to make decisions. Her knowledge of the resort and the travel process saved us countless hours and headaches. As our trip got closer, Kate continued to check in, verify details, and keep us updated. Her attention to detail and proactive communication took so much of the stress out of planning an event of this size. Once we arrived, everything went off without a hitch, and we w

We wanted to take our 14M old on a trip outside of the country for spring break. We were stuck between two resorts and Kate helped us choose the perfect resort. There was a swim up bar that wasn’t adults only, a MASSIVE zero entry pool, and the kids pool was perfect for our little guy. The food was some of the best I’ve ever had at an all inclusive. Servers came around all day asking if we needed food or drinks which was nice so we didn’t have to get out of the pool to go to a restaurant for lunch. Every room had a view of the ocean and had everything we needed for our baby. One of my favorite parts was the gym. It might have been nicer than the gym in my hometown. Overall this trip was amazing for our family. I’d go back a million times.

From start to finish Kate was great to work with. Extremely knowledgeable and professional as well ad detailed. We could not have asked for a better agent to work with.

We had the most amazing mother-daughter trip! Kate was incredible to work with. She was so patient and helpful and enthusiastic. I truly felt like she was planning a trip for a dear friend with the attention she put into it. We will be back for our next adventure!

We could not have asked for a better travel agent! Kate is extremely knowledgeable, fast to respond to my 1000 questions, and was super willing to help us set up excursions! We will not use anyone else for our next trip! Kate is AWESOME

Kate was wonderful throughout the process. We had decided to try an AI for Spring Break with our kiddos (4 and 8). There are so many options that I needed an expert to let me know what was going to fit our requirements. Kate provided so much information that I requested, and handled my changing requirements like a pro. She was wonderful leading up to the trip and making sure we had what we needed and checking in on us during and after to make sure everything was going smoothly. Which it was. The kids had an amazing time, and my husband and I were able to relax and enjoy our time as well.

we arrived in Mexico. Everything was amazing. Everyone catered to our needs. The property was extremely clean, which made my heart so happy. I felt safe even on an excursion, I felt very safe. just always use a professional, Kate!

Kate was so helpful pulling together details for a mother/daughter trip I wanted to experience with my college age daughter. Kate quickly pulled together pricing and an itinerary. She checked in with me regularly and communicated often. I can't thank her enough for taking the reins on organizing our trip and providing us the life long memories we'll have from our experience. Highly recommend Kate!

Kate recommend an amazing all inclusive resort that was budget friendly. She was very responsive and accommodating. I recommended her to my fiance and she also planned a great trip for him. I can’t wait to plan a family vacation with her this summer!

If you are looking for an agent who is knowledgeable, friendly, and QUICK - stop looking. Our favorite thing about Kate is how quickly she communicated with us throughout the process. We never waited days for a response or a solution. For example, our scheduled transportation time came and went as waited for bags at the Cancun airport. I sent her a quick message about what would happen and she quickly messaged back that it won't be an issue and what to do next. I immediately felt reassured and taken care of. She walked us through the entire process start to finish and was so fun along the way. I have already recommended her to several friends and will absolutely use her again in the future!

Kate has helped us book several Mexico holidays and besides finding competitive pricing, always seems to have a personal review and experience to help prepare you for your trip! 100% recommended

Kate was great to work with when planning our anniversary trip this year.

Kate Robertson is not your typical travel agent. She is an experience expert. She lives, breaths and immerses herself in her travels and truly believes in her brand. She treats you like family and her main goal is provide an A+ experience, from start to finish. She works tirelessly to make sure all of your needs and especially your WANTS are satisfied, while being mindful of your budget.

We had very complicated criteria for our recent family vacation. We needed a destination that would satisfy four adults and eight children ages 11-21, and we had a specific budget. Kate planned a trip within our budget that provided something for everyone and exceeded all our expectations.

KATE was an absolute GEM! I’m so glad I found her. She made our CANCUN vacation planning very easy and smooth and literally handled everything from A-Z. I highly recommend her to everyone planning a vacation because she is truly the best! One of the things that I loved about her is she RESPONDS very quickly and she’s very kind and patient and answered all of our questions! Thank You Kate and can’t wait for our next vacation booked with you!!!

Kate has booked multiple trips for me, including an adult only birthday trip and a family vacation. Kate took the time to find out what we were looking for and found a resort that fit our needs perfectly. My trips were stress free because she took care of everything! She is knowledgeable, informative, responsive and caring. If you want someone you can trust and that puts your best interest first, Kate is the one!

She was great. I had a fantastic experience and would love to utilize her skills again in the future. Be on the lookout for extra luggage fees (trip booked was carry on only) and hotel fees (environmental fee, etc.). Other than those incidentals, the trip was in budget and an absolute luxurious blast and she was so kind and attentive even while I was traveling. I appreciated her so much!!

Kate took the time to understand the requirements of the trip and gathered clear considerations on budget. She was very responsive and proactive. The trip was flawless.

Kate was attentive and able to easily roll with our schedule tweaks. Everything went smoothly and the Antigua was beautiful!

Kate was amazing to work with during the planning process. She was extremely knowledgeable, thorough, and determined to make this the best trip possible for my wife and I.

Kate was fantastic to work with! She replied to my messages quickly, answered all my questions, and helped me plan the trip that would be best for me and my husband! She is very reliable and helpful.

If you are second guessing or skeptical don’t be! Kate is the real deal! My wife and I couldn’t have asked for a better travel experience. She got us a great deal on a trip to mexico and now we’re going back to her for a trip to Jamaica! She goes above and beyond to make sure every detail was taken care of.

Kate was amazing from start to finish. I never had to worry about anything from the booking all the way until we safely got back home. She kept us informed and organized, we will certainly use Kate for future vacations and tell our friends and family how great she is as well.

Kate was amazing to work with! I felt like I’ve known her forever and that she was my friend. She took great care of us!

She was easy to work with and got us the best price.

We had an awesome experience using Kate as our travel agent! From booking, during, and after our trip she was always there to help out and answer any questions. She made sure our trip went smooth even when we had an unexpected medical emergency on our way there.
She even had the resort add some extra things for our anniversary!
Kate also saved us quite a bit from anything I could find online.
We will definitely use Kate on our next trip.

Kate was awesome to work with. She listened to all of our requests, gave us options and helped us narrow it down until we finally landed on a resort!! Even after we had chosen where we were going, she continued to read reviews and share pictures with us to get us even more excited about our trip!!

We had a seamless trip with the help of Kate! She set everything up from start to finish. It was easy, and it was exactly the trip we needed!

Working with Kate was nothing short of incredible. Her professionalism and attention to detail was beyond anything we have had the pleasure of experiencing. Kate was so enjoyable to communicate with and made our trip so much more memorable. My girlfriend and I will most definitely be using Kate again on our next adventure. I will be recommending her to all my family and friends. Let me just say, you will go a long way to find anyone as excellent as Kate. Thanks again for a wonderful experience.

Kate was so helpful in helping us book our anniversary vacation.

It was great working with Kate! She was friendly, fast and accommodating!

Everything was beautifully set up and much cheaper than we could’ve found on our own.

We were stress free for our flight, transfers and accommodations.

Absolutely amazing! Kate truly cares about making your vacation the best! When I had a question or needed anything she replied right away and was happy to help. She checked out us and was always so fun to chat with. We will continue to use her for future trips and refer her to all friends and family!

Kate is fantastic! Absolutely professional and tried very hard to find the perfect Resort for us! Due to my Fiancés health issues we needed a Resort to fit his needs! And Kate found the perfect Resort for us! Kate was always responsive with questions and answered us right away! We would recommend Kate and will absolutely use her services again!

Kate was quick to respond, and always there to answer my questions! We had a super fun trip to Playa del Carmen. She arranged both our resort stay and our transportation! Thank you, Kate!