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David Viera
Moultonborough, NH Travel Agent· 3 Years of Experience
The Vacation Group, a Travel Leaders Network Affiliate Agency
25 reviews
100% Recommended
3 Years of Experience
Additional Languages
Spanish
5.0
(25)
100% Recommended
Due to medical issues, we were forced to cancel an upcoming cruise. David worked expertly with Holland America to cancel our trip and have our... Read More >
Areas of expertise
Destinations:
Caribbean, Bahamas, Europe, Bermuda, WorldwideInterests:
Cruises, Bachelor Parties, Family Vacations, Luxury Cruises, GroupsSuppliers:
Celebrity Cruises, Norwegian Cruise Line, Royal Caribbean, Princess Cruises®, Holland America LineAbout Me
Experience Cruise Specialist
As an experienced cruise specialist with The Vacation Group, I focus exclusively on helping clients find their perfect voyage at sea. With in-depth knowledge of all the major cruise lines, destinations, and ship features, I guide travelers through every step of the cruise planning process—from selecting the ideal itinerary to choosing the right stateroom and securing the best value. Having personally sailed on a wide variety of ships, I offer firsthand insight and expert recommendations tailored to each client’s needs. Whether it’s a Caribbean getaway, a European adventure, or a luxury world cruise, I’m dedicated to making every sailing smooth, memorable, and stress-free.
Additional Languages
Spanish
Areas of expertise
Destinations:
Caribbean, Bahamas, Europe, Bermuda, WorldwideInterests:
Cruises, Bachelor Parties, Family Vacations, Luxury Cruises, GroupsSuppliers:
Celebrity Cruises, Norwegian Cruise Line, Royal Caribbean, Princess Cruises®, Holland America LineMy Travel Specialties
Norwegian Cruise Specialist
▶Norwegian Cruise Specialist
As a Norwegian Cruise Line specialist with The Vacation Group, I help clients discover the freedom and flexibility that make NCL a top choice for cruisers of all kinds. With firsthand experience sailing on multiple Norwegian ships, I offer expert advice on everything from dining and entertainment...Read More ▶
Royal Caribbean Specialist
▶Royal Caribbean Specialist
As a Royal Caribbean cruise specialist with The Vacation Group, I bring expert knowledge of one of the world’s most innovative and adventure-filled cruise lines. From the largest ships at sea to unique private destinations like Perfect Day at CocoCay, I help my clients navigate all that Royal Car...Read More ▶
Celebrity Cruise Specialist
▶Celebrity Cruise Specialist
As a Celebrity Cruises specialist with The Vacation Group, I bring extensive firsthand knowledge and a passion for modern luxury cruising to every client interaction. Having experienced many of Celebrity’s award-winning ships and unique itineraries myself, I provide insider insight on everything ...Read More ▶
Passenger Experience and Relations Expert
▶Passenger Experience and Relations Expert
As an experienced customer service representative at The Vacation Group, I bring years of expertise in working with all of the major cruise lines. My role is to ensure that our clients receive exceptional service and support throughout their cruise journey, from the moment they start planning the...Read More ▶
REVIEWS
Rating: 5.0
25 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 25 reviews
Cancellation of trip
Reviewed By Cswsand - Gastonia, NC | Traveled to Caribbean
Due to medical issues, we were forced to cancel an upcoming cruise. David worked expertly with Holland America to cancel our trip and have our deposit refunded. His email to us was precise and easily understandable. He listed exactly what he was doing, when we should hear from HAL, what would happen after the cancellation. There were no questions to ask. We’ve worked with David in the past and are always delighted to see his name on the email.
We have never had any issues with your customer service representatives-that’s why CruCon will always be our only option for booking cruises.
✓ I would recommend this agent to my family and friends.
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Deal with David, he is Excellent!
Reviewed By Ironman 14 - The Villages, Florida | Traveled to Southampton | England | Europe
We were transferring an existing cruise to another one. David provided exemplary service even when I threw a new "angle" into our discussions. He was extremely prompt and specific with accurate information. I would highly recommend him.
✓ I would recommend this agent to my family and friends.
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Deal with David, he is Excellent!
Reviewed By Ironman 14 - The Villages, Florida | Traveled to Southampton | England | Europe
We were transferring an existing cruise to another one. David provided exemplary service even when I threw a new "angle" into our discussions. He was extremely prompt and specific with accurate information. I would highly recommend him.
✓ I would recommend this agent to my family and friends.
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Great customer service!
Reviewed By LH - Hawaii | Traveled to Hawaii | USA
Due to my regular agent's absence, David was the one that assisted me with switching a booking to a different cruise. David's initial email was very thorough providing all the necessary details a customer should know. He asked all the right questions in order to book everything correctly and answered all of my questions in a friendly and timely manner. His communication was very professional -- even a simple greeting at the beginning of each email is something that means a lot to me! Within matter of a couple of hours, I had a new confirmation! Thank you, David, for making the re-booking process so easy!
✓ I would recommend this agent to my family and friends.
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good trip
Reviewed By Serah - Vancouver, BC Canada | Traveled to Pacific Ocean ~ At Sea ~ At Sea
very helpful, good manner, efficient & responsible.
Fluent in English.
I book cruise with Crucon for almost 20 years. Often have experinece with your company other agent having very heavy accent, which I can hardly understand what they say.
Fluent in English.
I book cruise with Crucon for almost 20 years. Often have experinece with your company other agent having very heavy accent, which I can hardly understand what they say.
✓ I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
My Places
When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.
My Photo Albums and Videos
The Vacation Group's 2025 President's Cruise
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