Edna Osorio, Travel Agent in Moultonborough, NH

Edna Osorio

Moultonborough, NH Travel Agent

Edna Osorio

Moultonborough, NH · 7 Years of Experience

The Vacation Group, a Travel Leaders Network Affiliate Agency
5.0
(7)
100% Recommended
We had the sad experience of canceling a cruise and working with the talented Edna made the pain so much easier. There were many, many emails... Read More >
About
My Travel Specialties
Reviews
Certificates & Awards
My Places
Travel Stories & Media

Areas of expertise

Destinations:

Caribbean, South America, Worldwide, Bahamas, Europe

Interests:

Adult Only, Cruises, Family Vacations, Groups, Luxury Cruises

Suppliers:

Celebrity Cruises, Norwegian Cruise Line, Royal Caribbean, Singlescruise.com, Disney Cruise Line

About Me

Passenger Experience and Relations Expert

As a Passenger Experience and Relations Expert at The Vacation Group, my focus is on ensuring every client enjoys a smooth, stress-free, and memorable cruise vacation from start to finish. I serve as a dedicated resource for our travelers, assisting with everything from pre-cruise preparation to post-cruise follow-up. Whether it's helping with documentation, special requests, or resolving any unexpected issues, I’m here to support our guests every step of the way. My goal is to provide friendly, knowledgeable service that enhances the overall travel experience and builds lasting relationships. There’s nothing more rewarding than knowing I’ve played a part in making someone’s dream vacation truly exceptional.
Additional Languages
Spanish

My Travel Specialties

Norwegian Cruise Specialist

Norwegian Cruise Specialist
As a Norwegian Cruise Line specialist at The Vacation Group, I love helping clients experience the freedom and flexibility that make NCL such a standout in the cruise world. With their Freestyle Cruising concept, guests can dine, relax, and explore on their own schedule—making it an ideal option ...Read More ▶

Solo Travel Specialist

Solo Travel Specialist
As a solo travel specialist at The Vacation Group, I’m passionate about empowering individuals to explore the world on their own terms. I understand the unique needs and preferences of solo travelers, from finding cruise lines with low or no single supplements to recommending itineraries and ship...Read More ▶

Family Cruise Specialist

Family Cruise Specialist
As a family cruise specialist at The Vacation Group, I love helping families create unforgettable memories at sea. From multi-generational reunions to first-time sailings with little ones, I understand the unique needs that come with planning a family vacation. I specialize in matching families w...Read More ▶

Passenger Experience and Relations Expert

Passenger Experience and Relations Expert
As an experienced customer service representative at The Vacation Group, I bring years of expertise in working with all of the major cruise lines. My role is to ensure that our clients receive exceptional service and support throughout their cruise journey, from the moment they start planning the...Read More ▶

REVIEWS

Rating: 5.0
7 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 7 reviews

Cancellation of cruise
Reviewed By Cswsand - Gastonia NC | Traveled to Caribbean
We had the sad experience of canceling a cruise and working with the talented Edna made the pain so much easier. There were many, many emails going back and forth as Edna quickly worked with Celebrity to send our medical information for confirmation. We had full confidence as Edna kept us informed during this difficult process. she was very professional and answered all our questions with ease. I highly recommend working with Edna.
I would recommend this agent to my family and friends.
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Excellent and efficient customer service
Reviewed By Jocella - Wayzata, MN | Traveled to Europe
I have had the pleasure of working with Edna at CruCon on a couple different cruises this past year. I so appreciate her timely responses, as many requests are time-sensitive. She is willing to go above and beyond to assist with requests, and is quick and efficient with her follow-up! This type of service makes want to continue to do business with CruCon. Thank you Edna!!
I would recommend this agent to my family and friends.
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Problem Resolved!
Reviewed By DLF.123 - Surprise AZ | Traveled to Trans-Atlantic ~ Other
Edna is fantastic! I presented her with a problem and she tackled it very professionally and kindly. She answered all my questions promptly and was very friendly.
I would recommend this agent to my family and friends.
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Great upgrade!
Reviewed By Debut - Sherwood, Arkansas | Traveled to Holland ~ Netherlands ~ Europe
We wanted to upgrade our cabin for our cruise next summer and contacted CruCon. Edna got back with us very quick and told us what was available. We got exactly what we wanted and the whole process was quick and easy. Edna has helped us several times over the years. Thank you, Edna.
I would recommend this agent to my family and friends.
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Cancelled Cruise
Reviewed By Skimoose - Ft Myers | Traveled to Mediterranean ~ At Sea ~ At Sea
Edna was professional, friendly and efficiently assisted with our cruise cancellation.
I would recommend this agent to my family and friends.
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Certifications & Awards

AMA Academy
AMA Academy
AmaWaterways Specialist
AmaWaterways Specialist
Celebrity Learning Certification
Celebrity Learning Certification
Holland America Line Academy Specialist
Holland America Line Academy Specialist
NCL University - PHD Degree
NCL University - PHD Degree
Oceania Certified Specialist
Oceania Certified Specialist
Oceania Certified Travel Advisor
Oceania Certified Travel Advisor
Regent Seven Seas Luxury Cruise Expert
Regent Seven Seas Luxury Cruise Expert
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure
Seabourn Academy Graduate
Seabourn Academy Graduate
Seacademy - Violet Certification
Seacademy - Violet Certification
Viking Rivers Expert
Viking Rivers Expert

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Oceania Marina Ship tour in Montevideo
View Album

    My Travel Stories

    Oceania Marina Ship Tour in Montevideo

    I had the incredible opportunity to tour the beautiful Oceania Marina alongside fellow travel agents, and it was an experience I won’t forget. From the moment we stepped on board, I was struck by the ship’s elegant design, warm ambiance, and attention to detail. We explored the stunning staterooms and suites, sampled the gourmet dining options, ...
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