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A year ago when we started to think of a family trip to celebrate our 50th anniversary, of course we thought of Matt as our travel... Read More >
About
Reviews
Client Testimonials
Areas of expertise
Destinations:
Italy, Mediterranean, Alaska, At Sea
Interests:
Cruises, All Inclusive, Escorted Tours, Religious, Family Vacations
Suppliers:
Disney, Royal Caribbean, Princess Cruises®, Disney Cruise Line
About Me
"La Dolce Vita " or "The Sweet Life". To me that describes what traveling is all about. My career began right after graduating from Johnson and Wales University with a degree in Travel-Tourism Management. After 16 years in this industry my desire to help clients fulfill their travel dreams is stronger than ever. Traveling creates experiences that are priceless and life long. Whether its sipping a cappuccino in the morning on your balcony as you sail into Venice or riding a camel between the pyramids in Egypt, these are memories to be treasured. My travels have taken me to Europe, Egypt, Canada, the US and the Caribbean. I have been on 25 cruises including Alaska, Europe, Panama Canal and the Caribbean. However my favorite destination to travel to and help clients with is Italy. I enjoy putting together customized packages for clients looking to experience Italy more independently. Maybe its researching your family tree and connecting with relatives whom you have never met. I have experienced this with my own family and as a result have made strong relationships. If its an escorted tour that you would prefer I can make that happen. I have created and escorted various church groups as well. Using our resources and preferred vendors I can help you create your next vacation and help you every step of the way. Vacations come in all sizes. Let me create something special for you! Sincerely Matt Balsamo
Reviews
Client Testimonials
Areas of expertise
Destinations:
Italy, Mediterranean, Alaska, At Sea
Interests:
Cruises, All Inclusive, Escorted Tours, Religious, Family Vacations
Suppliers:
Disney, Royal Caribbean, Princess Cruises®, Disney Cruise Line
REVIEWS
Rating: 5.0
8 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 8 reviews
This trip was amazing, more than we could have ima
Reviewed By Nanny and Poppy Hogan - Warwick, RI | Traveled to Montego Bay ~ Jamaica ~ Caribbean
A year ago when we started to think of a family trip to celebrate our 50th anniversary, of course we thought of Matt as our travel agent. We wanted an experience that would accommodate or family of 17, 8 adults and 9 kids. We were thinking of an all inclusive but were not sure not sure that was right or affordable for our family. Matt guided us to a Villa experience in Jamaica. We knew after some research this was the way to go for us. Matt’s patient ways was amazing, there was not a question he would not check out for us. I would never trust anyone else with my travel plans. Matt B is our man!
✓ I would recommend this agent to my family and friends.
43 of 74 people found this review helpful. Was this review helpful to you?YES|NO
Exceptional
Reviewed By Larry - Warwick, ri | Traveled to Costa Rica ~ Central America
Working with Matt has been a great experience over the years. My wife and I have worked with Matt several times and he has always provided exceptional service and has been both professional and friendly. We always enjoy our meetings with Matt and our vacations have always exceeded our expectations. Highly recommended!!
✓ I would recommend this agent to my family and friends.
45 of 79 people found this review helpful. Was this review helpful to you?YES|NO
Trip of a Lifetime!
Reviewed By Lisa - Cheshire, CT | Traveled to Italy ~ Europe
From the moment I spoke with Matt it was obvious how knowledgeable his is and how helpful he would be to help me plan my trip to Italy. He is insightful, patient, personable and friendly. He always responded quickly and I always felt that I had his undivided attention. He helped me with every detail and it was the trip of my dreams!
✓ I would recommend this agent to my family and friends.
40 of 71 people found this review helpful. Was this review helpful to you?YES|NO
Awesome Family Adventures
Reviewed By Liz - Cranston, Rhode Island | Traveled to Lisbon ~ Portugal ~ Europe
Matt is a crackerjack travel agent. So thorough, knowledgeable and efficient in his delivery of proposal ideas. Travel documentation/itinerary always clearly identified and presented for a seamless travel experience.
✓ I would recommend this agent to my family and friends.
41 of 75 people found this review helpful. Was this review helpful to you?YES|NO
Thanks to Matt, this trip was a 10 out of 10.
Reviewed By Bob - East Greenwich, RI | Traveled to Italy ~ Europe
Nothing but exceptional from the very first time I spoke to Matt.
✓ I would recommend this agent to my family and friends.
36 of 65 people found this review helpful. Was this review helpful to you?YES|NO
Awesome Anniversary in Italy!!!
Reviewed By Kay - Houston, TX | Traveled to Italy ~ Europe
My husband and I had a fantastic experience working with Matt for our trip to Italy (Venice, Florence, Sienna, San Gimignano and Rome). Matt made arrangements for our transportation, accommodations and tours. We were well pleased with our transportation and hotel accommodations. We had an amazing tour with a native of Florence and an outstanding tour of Sienna. We also had a great tasting experience at the Tenuta Torciano winery in San Gimignano. Because we had such a wonderful driver, our time in Tuscany (which included our anniversary) was made much more memorable and special. We were fortunate to work with a very pleasant and thorough tour guide for our two-day tour in Rome and Vatican City. All of our drivers and tour guides were timely, knowledgeable, professional and kind. Matt was extremely adept at understanding our desires. We look forward to working with him again!
✓ I would recommend this agent to my family and friends.
34 of 69 people found this review helpful. Was this review helpful to you?YES|NO
Marvelous Travel Arrangements
Reviewed By Jim - Richmond, TX | Traveled to Italy ~ Europe
Dealing with Matt was the absolute best! He was very attentive to our needs and matched our desires for accommodations, transportation, and tours perfectly. Matt was always either available or very responsive to our inquiries pertaining to the travel plans. I would ABSOLUTELY recommend him to anyone needing travel arrangements, particularly in Italy. My wife and I look forward to working with Matt again!
✓ I would recommend this agent to my family and friends.
36 of 73 people found this review helpful. Was this review helpful to you?YES|NO
35th anniversary dream trip
Reviewed By Steph and Jim - Syracuse new york | Traveled to Italy ~ Europe
Worked bf with Matt was one word... “Simple”. Our entire trip was seamless. We arrived when we needed to arrive. We always traveled in comfort , we stayed in comfort. Matt made it all worry free. Our biggest job was to relax and have fun!
✓ I would recommend this agent to my family and friends.
34 of 71 people found this review helpful. Was this review helpful to you?YES|NO
Client Testimonials
Covid-19 Success Story Letter to the Owner
Good Evening Mrs. Clappin,
In recognition of service which clearly was exceeding the high standard of customer service I have experienced with your agency for our travel needs, I would like to commend your colleague Matt Balsamo for his excellent service. When the unprecedented circumstances of the Covid-19-pandemic crippled the world and made it very uncertain and affected every aspect of our lives , I was anxious and had many questions regarding my booking arrangements. Whenever I called for advice as to how to handle my bookings/flights, I spoke to Matt who always helped me and answered all my questions. Every time Matt went beyond customer service, “went the extra mile”, no matter how inconvenient and time consuming research was in order to answer my questions. Matt is always helpful, courteous, knowledgeable and Matt’s professionalism exceeded my expectations.
Uta, M, North Kingstown RI
Italy Dream Trip !
Matt,
I would like to
take this opportunity to thank you from the bottom of my heart for the perfect
Italy trip you planned for myself and my sister and cousin. The effort, work, and strategies you put forth to make our trip of a lifetime become a reality was evident in the hotels you chose for us, the locations, and the private tours/ transportation. Each time we arrived
at a city or town we were dazzled by the beauty, delighted with our accommodations, and at all times felt safe with your coordinating partner, Arno Travel in Florence. Arno always kept watch over us and made sure we were taken care of. It is evident to me that you are a very competent travel agent with a vast array of knowledge and experience which is vital when planning a specialized trip such as ours was; every desire for a perfect vacation was met,
and I will treasure these memories forever. I would highly recommend your
services to friends and family alike. With heartfelt than