Pam Macey, Travel Agent in Calgary, AB

Pam Macey

Calgary, AB Travel Agent

Pam Macey

Calgary, AB · 25+ Years of Experience

Travel Trends Inc., a Travel Leaders Network Affiliate Agency
5.0
(17)
100% Recommended
Pam has been the perfect travel agent for me. Very knowlegeable and insightful. Sensitive to my expectations (and perhaps more importantly my wife's) ... Read More >
About
Reviews
Certificates & Awards

Areas of expertise

Destinations:

Hawaii, Riviera Maya, Walt Disney World, England

Interests:

Groups, All Inclusive, Luxury Hotels, Disney Vacations

About Me

Group and All-Inclusive Consultant for 23 years

Wailea Beach, Maui
Wailea Beach, Maui

Have you ever wanted to stand atop the Eiffel Tower with a partner,  share a balcony with friends viewing the Danube or with colleagues at a beachfront luau? I have, and that is why over the years I excel at giving individual or group travelers experiences they won't forget.

It is my firm believe that everyone should have memorable experiences, every time they travel. Be it an annual trip to an all inclusive resort in the Mexican Riviera or an around the world odyssey. With 12 years experience in the wholesale division of the travel industry, I have established valuable connections with hotels, tour/activity providers, cruise lines and airlines.  This has proven to be an asset when 10 years ago I began serving the public with vacation ideas I was passionate about.

I like to travel to destinations I sell to ensure standards are being upheld at the various hotels and to further educate myself on that and other destinations near by. Being current allows me to provide trouble free experiences for all.

Group travel is one area I have come to really enjoy. Having groups of 20 to 200 come back from their trips with never ending positive stories of what they experienced is truly rewarding. I recently had a a group of 175 traveling to Cabo San Lucas.  After the hurricane of September 9, 2014 the hotel my group was in - though not damaged, decided to close for a renovation. They had washed their hands of my group. I spent a good week after this notification rebooking each and every person of that group in a hotel that was of a higher caliber than what they were already in at no additional fee. 

After returning, there was not one person that had anything to complain about and were thrilled with their vacation. That to me was rewarding. Customer service is something I believe is of the upmost importance in this industry.  Sometimes you have to go above and beyond to secure a pleasant vacation.

I regularly get referrals from clients for friends and families to book their next adventure with me. I believe whether this is your first trip or 50th, you deserve the same attention to detail from me.

REVIEWS

Rating: 5.0
17 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 17 reviews

Long term client, many successful holidays
Reviewed By Michael Woofter - Calgary, Canada | Traveled to
Pam has been the perfect travel agent for me. Very knowlegeable and insightful. Sensitive to my expectations (and perhaps more importantly my wife's) I have worked with Pam on a lot of trips over the past 10+ years and I have never been disappointed. Perhaps the greatest accolade I can offer is that I continue to avail myself of Pam's services and recommend her to family, friends and colleagues.
I would recommend this agent to my family and friends.
72 of 141 people found this review helpful. Was this review helpful to you?YES|NO
Excellent service
Reviewed By Jackie - Edmonton, Alberta | Traveled to
Pam has been arranging our personal and business travel for a number of years. She is always professional, attentive and knowledgeable.
I would recommend this agent to my family and friends.
55 of 115 people found this review helpful. Was this review helpful to you?YES|NO
Last minute!
Reviewed By Last minute traveler - Calgary, Alberta | Traveled to
I have been working with Pam for about 10 years now - she keeps great personal records of our likes and dislikes. We tend to travel very last minute and she gets the job done!!!
I would recommend this agent to my family and friends.
68 of 143 people found this review helpful. Was this review helpful to you?YES|NO
Another great trip
Reviewed By M9632 - Barrhead, AB | Traveled to Mexico
Pam is efficient and personable. This is the second wedding she has planned for our family and she's been great to work with!
Pam Macey responded
"Thanks very much to you both! Your family is so fantastic to work with. I hope you have a wonderful time in Cancun at the wedding. Please do feel free to reach out to me in the future for any of your travel needs. All the best. Pam"
I would recommend this agent to my family and friends.
40 of 90 people found this review helpful. Was this review helpful to you?YES|NO
Great planner for large group travel including meeting space!
Reviewed By P&KL - Kelowna BC, Canada | Traveled to
For the past 15 years Pam Macey has assisted us for travel and meeting space for our seminars in UK, Europe, Mexico and in the Dominican Republic.. Pam goes above and beyond in all kinds of situations. Pam really knows the best locations for the groups requirements. I don't think there is anyone better in the travel industry. Pam also assided our personal travel for as many years. Just a few years ago Pam planned my daughters wedding on a cruise with 30 of our family and friends. AGAIN......Well Done!
I would recommend this agent to my family and friends.
64 of 138 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

Certified Travel Counselor in 1993