Expedition Cruise Expert

This was my 3rd cruise and the 3rd time working with Rod. He was referred to me by family and I can say that working with Rod gives you confidence in your plans. Once he assists you in choosing the best destination and ship, he is there for any further questions. That gave us peace of mind because I ended up emailing him I think- 3 times with questions. He answers his emails and phone calls quickly and resolves any problems I "thought" I had instantly.

We've worked with Rod for many years and we keep coming back. He is a joy to work with.

We found Rod many years ago through a family member. He is a true gem. His advice and recommendations are golden and our trips never disappoint. This Alaska experience was a one of a kind. From beginning to end it exceeded our expectations. Rod was thorough in helping us plan, always available to answer questions and offered great suggestions and guidance as we made our plans. My advice, don't leave home without him!

This is the first time I’ve written this kind of review but I couldn’t let it slip by. I had never worked with Rod until I was looking for someone who may be helpful in planning and executing a travel experience of a live time. At first I was hesitant to put my faith in someone I didn’t know or hadn’t been referred to. Two other couples went on the cruise with me and my husband. From our early planning stage we found Rod to be an excellent travel agent. He always got back to us right away, answering every question. I found him to be super attentive, knowledgeable, thorough, and efficient. Everything he did for us from the early planning stage and throughout the cruise was by far above and beyond my expectations!

Rod has always gone above and beyond to help us find the best plans for our cruise ideas. He’s very friendly, easy to work with, readily available and responds in a timely manner.

We've done three cruises with Rod. He is always prompt, responsive and gives practical advice. We feel he has gotten excellent financial and experience value for us on all our trips, including the latest which we just got back from. Rod provides more than just a sale. He personally addresses all questions or concerns after you have purchased the cruise and follows up afterwards to see how things went. Having worked with Rod, we would never use anyone else.

Rod was quick to respond to any questions I had. Bery helpful.

Rod looked after all of our cruise details in a very efficient manner ensuring that nothing was left to chance. He kept us informed throughout the reservation process, and for one who is at the top of his game, he was able to get us extra on board credit. In my opinion, he is a travel agent who is committed to excellence.

Rod was amazing. He answered all of our questions and provided us with excellent service. Since it was the first time I had booked a cruise, I was so grateful for his patience and guidance. He put us at ease and we had the best time cruising Alaska!

Rod was great. Responded promptly to all of our questions about the trip. Gave recommendations when asked to help guide our decisions for excursions, etc...Would definitely use him again to book a trip.

Rod is very professional and responsive

Rod is the best! When we get on the phone planning the cruise, I feel like I have known him my whole life. We talk like old friends.

Rod has been a great agent to work with. We have used him for several years and he has always been very helpful in every respect. We value his expertise very much and always feel secure with him handling our travel plans.

Rod has the expertise and experience to assist with the very best, personalized experience! We are not experienced cruise clients, and Rod made everything seamless and easy for us, helping us with details that we were not aware of!! I definitely will use Rod with all of my future travel!

Very positive. Rod is customer friendly and easy to work with.

He was quick to answer my calls and emails about any questions I had. If he didn't know the answer to a question he found out for me. Very patient. Love working with him!

Rod was extremely helpful during the entire planning process of our recent cruise to the Caribbean. He has helpful hints and suggestions that made every step of our journey a positive one. We will definitely use him again for our future cruise planning!!!

Rod was always available to answer our questions and concerns about the happenings on the cruise we took. He was so upbeat and positive when you talked to him that we wanted to leave right then for our trip. He explained things in detail to help us in our decisions of what to do and what to see while we were on our cruise. We would definitely use him for his expertise on any future cruises we take.

Rod has booked our cruises for years and is absolutely the best! He is knowledgeable and responds quickly to all of our calls. He finds the best rate and the best cabin every time. He genuinely cares about his clients. We will never use anyone else because you get the best price and the best service with Rod.

As I thought about what to write on this review, it was hard to decide where to start. I found Rod online when pricing a cruise many years ago. He proved to be one of those treasures you are so grateful to have. Through the years he has helped bring us to Elite with Princess and never have we had an issue on his pricing, booking, efficiency, and referrals for land tours. He has proven to be on top at every point...even when I decide on a cruise at the last minute on a Sunday night....my email will ding and there will be Rod with answers and suggestions. for the icing on the cake for us, Rod has become a very special friend that I think highly of. He has planned cruises for friends, family and I have been delighted to pass his name and information to people we meet on cruises when they ask about how we book. I cannot imagine ever booking my own cruise again. Rod is avery special person who exemplifies a work ethic that has disappeared from the day to day lives we live. It is with great pleasure and confidence I would recommend Rod to anyone looking for that travel agent with the "old days" ethics for doing business with a smile, efficiency, and enjoyment.

Rod was great! He found a cruise that matched our needs in terms of destination and dates, and then helped us book it. He answered tons of questions patiently and quickly, helped us resolve an issue with the flight that Regent had booked for us, and made sure we were comfortable with every aspect of our trip. He is thorough, helpful, professional and accessible.

Rod is knowledgeable, friendly and expeditious. I would never book a cruise with anyone else, and he is funny!

We booked our first Alaskan cruise with Rod and it was the best trip we have ever taken. Rod was knowledgable about the cruise line and even knew what side of the ship would be best for going into the ports! He was familiar with the destinations that we would be visiting and offered suggestions. It was a pleasure working with Rod and we will 100% use him for all future travels!

Rod has taken care of our past 3 cruises and it's been a joy working with him. If I had questions ( and I did) he answered right away or was prompt to reach me as soon as possible. We have already referred friends to use Rod as their cruise planner and they have also had a great experience. We will call Rod for our next cruise plans. Thanks Rod

Great job, great service. Good to work with.

Rod is very knowledgeable, professional and responsive. He will always be our go to person in the travel business!

Once I found Rod 20 years ago, I never travel without his direction! He knows the most about itineraries, where to stay roomwise on any ship, can answer any shipboard question, and consistently gives us the best price (and often with a perk from his office!) Take my advice: Use Rod for booking all of your future cruises!!!

Rod is so helpful and knowledgeable! He helped us find the right cruise for our bucket list and budget. We highly recommend him for all of your cruise vacation planning. He's "simply the best!"

Rod is very helpful with explaining options and opportunities, not pushing in one way or another. Curious, genuine, and always available.

I love working with Rod. He's more than a travel agent. He is also a kind and caring agent who goes the extra mile for his clients. We have been using his services for years now and recommend him highly to all our family and friends.

Working with Rod was great! He is very knowledgeable about cruises, ships, ports, and bookings. I will definitely work with Rod again!

Rod has helped us for 20 years, making good cruise decisions, getting us excellent prices, and helping resolve issues

Rod handled the details of our trip. it was seamlessmade which made the trip very enjoyable

Rod was available to answer any questions we had on our cruise. He found us a great room in the center of the ship. He’s very easy to work with.

Rod has been the best travel agent I have ever worked with. He goes the extra mile to make sure you have the best experience. Rod made me feel like I have my own personal travel assistant. Rod takes the time, does a lot of research, gets back to you immediately and really puts his customers first. I have found my travel agent for life. He is awesome.

Rod was recommended to us by a fellow cruiser who had used his company for many years. He excels in providing a seamless experience from finding, booking a cruise as well as coordinating any insurance needs. It made the process much easier for us than using a ‘big box’ travel agency. His response time for any of our questions was outstanding. We have several additional cruises booked with him and recommend Rod without reservations.

Rod was a pleasure to work with. Took superb care of all our trip planning from beginning to end.

We have been working with Rod for over 15 years. During tha time he has responded to calls very quickly, always had answers, gave us direction on cabins etc. after 20 plus cruises he has never failed to leave us more than satisfied with his service. I should mention it was several years before I met Rod personally so we began our relationship “online” so to speak and I think that really exemplifies the type of customer service Rod gives...he took the time to find out what Jim and I wanted to accomplish with our travels and then proceeded to make that happen. He has traveled extensively so he is also able to recommend excursions, restaurants, etc for us. I don’t believe there is a more efficient, friendly, and delightful travel agent to be found. He has covered our travels from Caribbean, Mexico, Hawaii, Europe with the same amount of diligence. During these years I have recommended Rod’s Custom Travel to many friends and family and their feedback has all been positive.

We have booked over 40 cruises with Rod, but one really stands out. It was a 3 segment cruise of 11, 17, and 10 nights going around New Zealand, then on to Honolulu and Vancouver. We arrived two days early in Sydney only to find that the first segment had been cancelled due to ship mechanical problems. We immediately contacted Rod. He had been trying to contact us for hours. Around 6pm he called and got us a confirmed cabin on a ship leaving the next day on a 11 night So Pac islands. However, the cruise line (same as our cancelled cruise) wouldn’t accept payment in the US; we would have to pay at check-in. At 6am Rod called to say that the cruise line agreed to accept payment in the US and emailed our confirmation. By 11am we were onboard and had a great cruise. We boarded our original ship for the 2nd and 3rd segments. Several we met did not have a TA like Rod and spent 12 nights in Sydney until the ship was ready to go on to Honolulu. To describe Rod in one word = Awesome!

We recently went to Alaska on the Regent Seven Seas Mariner and had a great time! Rod was onboard as the Distinctive Voyages host and was very helpful throughout the cruise. His attention to detail and his knowledge about the cruise industry is excellent! Rod had been our travel agent for 10+ years and is our go-to guru when we have any questions about cruising. We highly recommend him for your cruise travel experiences! I'm a teacher and I give Rod a big gold star and an A++!

We've been his customers (feels more like friends) for nine years now. We have referred him to many of our friends over that period of time and they couldn't be happier with getting to know Rod! He is an ultimate professional who knows the ins and outs of traveling and we have been benefiting from his knowledge for years. He is always there to help with whatever questions or situations that come up in planning our trips. Honestly cannot say enough about what a wonderful person and agent Rod is!!!

Rod is great to work with, extensive knowledge and experience, and very responsive to questions or booking cruises.

Rod McCormick has been our exclusive premier cruise agent since 2006. He is knowledgeable about every aspect of the fine details involved with booking a cruise. Rod has experienced personally sailing on every ship we have booked a cruise on. He always offers competitive pricing, current information and is prompt to respond to any questions we have. Unlike many travel agents Rods Custom Travel deals exclusively with cruise travel. He obviously enjoys cruise travel himself and is always prompt getting back to us...even on weekends! We generally take two cruses per year from the Caribbean to New Zealand...

I recently did back to back cruises out of Colon, Panama on Royal Caribbean. Rod was very helpful along every step of our journey, from how to get to the port to what to expect while onboard. Rod is very knowledgeable of all things related to cruising. I highly recommend him for your cruise travels!

Rod was wonderful! We were new to the cruising world so I had a million questions. He had all of the answers and knew the questions to ask us to make sure to guide us with the options that would suit us. He was so knowledgeable! We had the BEST vacation! We cannot wait to utilize his services again & plan our next cruise!

We were introduced to Rod through my sister-in/law when planning our first cruise. And he has been our go-to guy ever since. His recommendations, quick responses to questions/concerns, and thoroughness with all the arrangements are top notch. We appreciate how much he keeps in touch and follows through with all of our travel plans. Definitely the person to use when planning your vacation.

Rod helped us plan a cruise to Alaska. It had been a while since any of us had cruised. Rod explained all the details of our options to us - and every question was answered in a timely manner. The suggestions he provided to us were outstanding. No stone was left unturned. Rod has traveled extensively. As a result, he knows the details of the ships we looked at, knows specific sites you shouldn't miss, and willingly shares his expertise. As our trip came closer to the sailing date, he offered suggestions of special sites we would see - including specific directions of where and which way to turn to see something special. It was amazing! Rod also has extensive connections in the cruise and travel industry. As a result, he was able to join us to another group who were scheduled for an outstanding excursion where we got to see sites others were not able to see using other vendors. I cannot say enough about how knowledgeable, detail-oriented, available, and friendly Rod is. We won't use anyone other than Rod McCormick for future travels!

Rod made this trip seamless, answering questions along the way to make sure we were well prepared for this trip. We were informed and reminded of every detail. We have already started working with Rod on another trip!

Great communication and helped book the best trip with my daughters that I've ever been on!

We have used Rod as our travel agent for over 20 years. That speaks to his expertise in helping with cruise choices, ship choices, cabin decisions and destinations. His ability to be accessible when we needed him has been wonderful. Rod is available to answer questions on insurance as well and explain the advantages needed for us. He has rebooked numerous cruises when pricing has changed to our advantage. He is a wonderful example of someone loving their job and it shows. We have referred many friends and family during the years and their opinions simply reinforced ours on Rod as a travel agent extraordinaire!

First time working with Rod who was recommended by a close friend. Great Experience.

We hadn't cruised in approximately 20 years, and we needed a lot of guidance. Rod provided very helpful advice and guidance that helped make our cruise the best ever for us.

I quickly learned that Rod is patient and has the ability to explain things very clearly. He returned my phone calls promptly. We will not hesitate to call on Rod again, and I highly recommend Rod McCormick to help with your travel plans ... especially if you are a newbie like we were.
Thank you Rod

Very helpful and congenial. Takes care of every detail and truly cares about our needs. Goes the extra mile to call and make sure everything is going well.

Rod has worked with me and my family for our five years. His service, availability, and knowledge is second to none. I look forward to working with Rod on future trips.

Rod was great! He was so helpful in finding a cruise that met our criteria for dates and destination. Once we were booked, he answered all our questions quickly, even helping resolve an issue with the flight that the cruise line had booked for us. He is very efficient, helpful, and accessible. We will most certainly use him again!

Rod is the ultimate travel agent! My husband and I have been relying on Rod for more than 10 years to make our travel the best it could possibly be . We had used other travel agents before and they were disappointing. Rod had never failed us. He is always there to answer our questions and provide the best value for our travels.

We’ve use Rod’s Custom Travel several times and have never been disappointed. His knowledge of the cruising industry and the advice he has given us has always helped us to make the many decisions that have to be made. On our latest cruise he was able to get a better price that even beat the sale price that was listed. Rod has always been very accessible whenever we had a question or concern which makes our cruising worry free.

Rod has extensive knowledge of Alaska, ports of call, excursions, etc. was able to find us a cruise in limited time frame.

Excellent experience working with Rod. We have used him as our travel agent for years and years. He is very personable and knowledgeable about cruises. I recommend him to everyone.

Very personable and attentive. He knows his products and has a memory of most upcoming cruises.

A real pro. Very knowledgable of the ships and destinations. On top of all the facts and on-time delivery as promised for cruise reservation, room selection and trip preparation.

Rod was great to work with. Always available to answer questions.

Rod always is looking for our best interest-he has learned what we like and tries to match the cruise with our likes.

Knew everything I needed to know. This was my first cruise in 22 years and with the covid thing he is the man.

Rod has booked many cruises for us, ranging from short (5-day) trips to major adventures , including Transatlantic/European cruises, South America, South Pacific, and others too numerous to list. But, regardless of the length, level of complexity, and price range, Rod provides the same high level of caring and professionalism, from beginning to end. We have reached the stage where we are happy to tell him which cruise is of interest and leave him to do the rest--choose the cabin, make the dining arrangements etc., because we know we can depend up and trust his judgement completely. Rod has one goal: To ensure that his customers enjoy the very best cruising experience possible. From the first time Rod booked a cruise for a us more than a dozen years ago to now, countless cruises later, we have enjoyed nothing but top class service, sound travel advice, and now, a treasured friendship.

Rod came highly recommended to us by a friend who travels often. He has helped us book two cruises this year and is very responsive to any questions we have.

Could not be happier with the service we received while working with Rod. We called other agents in the area, and no one we spoke with, was as knowledgeable, friendly, and professional as Rod was. We look forward to working with Rod in the near future.

Rod does a great job of helping you find the type of trip that your looking for, He offers a lot of suggestions and experience.

Rod has booked NUMEROUS cruises for us. He had went above and beyond to get us exactly what we want and need. He isn’t just a trusted travel agent he is a concerned friend looking out for you.

Rod booked our family reunion cruise which included approximately 50 people from all across the United States. Each and every one of our family members including my wife and I couldn't have been happier with the service he provided to make our cruise experience extremely hassle free and very special. I look forward to working with Rod in the near future.

I have used Rod from Rod's Custom Travel to plan my cruises for several years and I've been on over 45 cruises thanks to Rod. He knows everything when it comes to cruising! He helps me plan my trips, keeping my interests and budget in mind while doing so. If I have a question that he can't answer right away, he will research it and get back to me...usually the same day! Never leaves you hanging and always follows through. The cruise lines should be grateful for having an agent like Rod promoting their product!

Rod was a tremendous asset to my wife and I as we planned our cruise to the Panama Canal. He helped us identify the right cruise for us and was able to help us find a great fare and get some extras as well. After our trip was booked, Rod kept us informed of any changes from the cruise lines and any important travel notifications. He was always available if we had any questions and helped make our trip a wonderful experience.

Rod is a true professional travel agent with vast experience. And he’s so personable and easy to talk to about our trips. This trip included travel to Italy, cruising the Mediterranean and then Transatlantic to Florida. Then he helped us book 5 other Caribbean cruises in between Thanksgiving, Christmas and through Presidents Day. We traveled over 4 months.

Easy to reach, helpful and friendly.

Rod is so knowledgeable about the cruise experience on a number of lines, which helps me make decisions for my cruise.

Rod is so easy to work with and always takes great care of us! He’s proven time after time to provide great service, quality recommendations and quick responses to our questions. He took care of all our cancellations during Covid, rebooking some while canceling others.

Rod is very personable, experienced and easy to work with. He can work within any budget and has a wealth of travel experience that can help make your trip go smoothly. Have booked several cruises through Rod and they have all been great!

Rod helped us plan the vacation of a lifetime. We had used another local agency in the past, but their knowledge, service, and professionalism was nothing like what we received from Rod during our planning process. He was very timely in getting back to us and his pricing could not be beat! We cruise often and will certainly be calling Rod in the near future!

We've booked several cruises with Rod and have been very impressed with his overall knowledge and service that he has provided us . We just recently returned from a fabulous cruise on Celebrity that Rod recommended to us. We are currently putting together another group cruise for approximately 40 people and are going to be using Rod once again to help us with another dream vacation...

I wanted to see all the islands in the southern Caribbean that I had not yet seen and Rod found the perfect cruise for me to the Lesser Antilles. He always answers my questions and provides the best suggestions and recommendations.

Very knowledgeable & explains it to us without speaking down to us. His opinion matters when we ask. Extremely friendly.

Rod is very attentive. He listened to our needs, was very responsive, and delivered exceptional service. I would recommend him for your travel needs.

We have booked over 21 cruises with Rod and could not have been happier with the service. He has always given us excellent advice on itineraries, port activites, cabins, and ships. Response time for any phone calls or e-mails has always been prompt and courteous. He always has our back when negotiating any inevitable snags including insuring refunds and credits. His support through MANY cancellations this last year with Covid regulations was way beyond the call of duty. His help with our most recent Cruise relating to the rules for post-Covid sailing was invaluable in making our return to cruising as non-traumatic and insight filled as possible--smoothing the way for a pleasant return without surprises or glitches. We can highly recommend as a trusted advisor for any cruising needs.

I have used Rod for many years now and couldn't be more happy with the excellent service he provides. He is my go-to resource when we are even THINKING about our next destination as he is well traveled and well versed on the cruise lines, the ships , the destinations, ports and excursions. He is a pleasure to chat with and is very available. This last trip I took with my sisters. I am ALWAYS searching for a deal and was so glad that we booked our trip through Rod! The personal touches and the joy of dealing with a person and not an 800 number was very evident when we all compared notes. He offers the best prices and often is able to provide on-board credits as well as a little surprise in your cabin. I will ALWAYS use Rod when planning to cruise!

Rod was so helpful in planning our European river cruise, answering our questions and offering advice. We appreciated his professionalism and helpfulness and felt confident that we were in good hands. We will be using him again for sure!

I've been working with Rod for almost 3 years and find his service to be "Top Notch"

Every trip that I book with ROD has been fantastic whenever there’s a problem and unfortunately on this cruise it was a major issue with the cruise line, ROD was able to get Us a different cruise.

Knowledge and experience, these are two of the most important characteristics of a travel agency and Rod's Custom Travel has these in addition to many more. I have used Rod's company for many years and have never been disappointed. Rod's familiarity with all types of cruises (including river) means that he anticipates and also suggests changes, additions, etc., to make your cruise your own. As there are so many cruise lines to choose from, Rod is able to help choose the ship that will meet you and your traveling companions needs. His knowledge of various ships, and his suggestions ensures that you will pick a cabin that meets your needs (quieter, closer to the action, ?) as well advice on what trips to take off-ship should you wish to. With Rod's help, you will enjoy letting Rod do the work to book your cruise, while you reap the benefits of enjoying a great vacation!

Rod made the booking processes very easy

Working with Rod is wonderful. He is knowledgeable and provides
EXCELLENT service. He responds to any questions quickly and thoroughly. His sense of humor makes the whole experience fun.

Rod is a very experienced agent and works hard to find the best deals available. It is a pleasure working with him.

great ideas, hardworking, efficient no snafus

Rod was recommended to us by a friend who used his services for many cruises and said he was the best.

We were not disappointed when my husband & I booked a cruise in 2015 from Papeete to Honolulu to LA. Rod was very attentive to details and was also able to get us a great price and upgrade.

We just booked a cruise to Scandinavia & Russia and are also considering a cruise next year to Australia & New Zealand.

We would highly recommend Rod.

What a wonderful "find" Rod was! He was recommended to us by a couple we met on a cruise. At first we were a bit hesitant to use an out-of-town travel agent, but after just one booking with Rod's Custom Travel, we were sold! His knowledge of the various cruise lines and ships, his quick response to questions, his continuous customer support, and his delightful personality and helpful attitude make him the ideal cruise agent. We urge you to give him a try; like us, after just one cruise booking with him, you'll be referring to Rod as "my travel agent."

I met people on a cruise who led me to Rod's Custom Travel about 9 years ago and I haven't left Rod since! The people who shared Rod's Custom Travel had a better room, better amenities and explained the great service. Rod has been one heck of a find and we continue to get top notch deals to this day! He always finds time for me and my family. Rod books us quickly on an average of 3 cruises a year. He is always reachable and responds promptly to emails; even when he is on vacation. I highly recommend Rod's services to everyone. He will price match too IF you find anything lower. Rod has provided great recommendations on insurance. He is very knowledgeable. I won't book a cruise with anyone else!

Rod was very professional & took his time with us, answering our many many questions. We had a wonderful time on our Cruise that he walked us through.

I have worked with Rod for my company's cruise group incentive trips since the early days of his company. His knowledge of the industry is unsurpassed. Rod is professional, responsive, and truly has his clients' satisfaction and needs as his focus and priority. I have worked with other cruise agents in the past , and Rod 's service, honesty and ensuring the best fit for our groups is why we continue to work with him.

We're seasoned travelers and had never used a travel agent, thinking we knew everything there was to know about getting good deals. Friends of ours suggested we give Rod a call to see if there was anything we were missing. There was. Rod saved us quite a bit of money and time by giving us information we didn't know about. He has allowed us to continue to be in charge of our trips, but has given us a whole lot of new tools to use as he offers services we can't find on our own.

I have been working with Rod for many years and for many cruises. He has always been extremely responsive and has handled any problems that came up quickly. I first found out about Rod when many years ago I was using a site called CruiseCompete which was a place for you to get competing quotes from different travel agents. I posted the cruise we were interested in and said that we wanted three aft cabins on that ship. Several other travel agents sent emails saying that they could help with this if I contact them. The difference with Rod was that he emailed me saying that he found three aft cabins for us and he put them on a complimentary hold waiting to see if we wanted them. It is his proactive methods that I appreciate. I have been using Rod to book my cruises ever since.

Rod has helped me plan at least five cruises over the years. Rod is helpful and responsive and takes the time to discuss various options. I have recommended Rod to friends of mine as well. Whenever I am planning a cruise vacation I call Rod!

Great service and attention to detail makes for great cruises every time. He’s quick to respond with clear, concise answers and resolves issues effectively .

Great trip

A family member referred Rod to me. I called him with fairly vague travel plans. Rod was able to assist me with many questions and provide suggestions and guidance. He responded quickly and was very kind.

Rod has been helping us plan and book cruises for the past 12 years. He has always been available to answer questions and make changes even outside of office hours. Rod provides the best deal available and he offers onboard credit too. In summary, Rod is an awesome travel agent.

Rod is awesome! Very professional and on top of everything. Great guidance and follow through.

Great he works hard to get you the best deals.nn

Rod was recommended to us many years ago by dear friends who had been using him for years and could not say enough about him. They were right. The travel agent we used prior pales in comparison. Rod is extremely knowledgeable, friendly and helpful. Calling Rod is like calling one of your friends who happens to be a travel agent. He is always looking out for the customers best interest regarding price, the right ship and the right itinerary. He has first hand knowledge of most ships at sea today to give the customers his personal opinions and observations to help in assisting his customers to make the right choices. He always returns phone calls promptly and has something that no other travel agent I am aware of offers which is availability 7 days a week. Rod is now our friend the travel agent.

Rod has been my cruise TA for 11 years, plus have referred him to friends and family. He is able to assist a first time cruiser find a cruise line that is a match for their needs and wishes. I typically know what cruise line and cabin type I want to book, so we have a phone conversation and he verifies pros/cons on my choice or alternatives. He has several contacts in the cruise industry that he has used to assist us in getting the dining seating we prefer, Rod's most important quality to me is that he is always "there" for me with very rapid response times...whether it be taking advantage of a price drop, a preferred cabin opening to transfer our booking into, or times where life's emergencies have caused us to cancel a cruise at the last minute due to medical emergencies. I TRUST Rod 100%. I know if I email him @ midnight...he will take care of an issue before I awaken the next morning! Too many of my friends are unable to reach their TA on weekends or after hours...and they loose the opportunity to move to a better cabin, or a price drop. I have NEVER had similar issues with Rod. He is the best! He supports his customers from when the book a cruise trough their sailing.

I enjoyed working with Rod. He is helpful, friendly and personable. I have booked 2 cruises with Rod and will book my future cruises with him.

Rod was very knowledgeable about the places we visited. He was a valuable resource during the planning of our trip. We would definitely use his travel service again.

Rod is the best travel agent we have ever worked with...we've now booked 2 cruises with him. He has always been on top of every issue and detail associated with our cruises, responded quickly to any and every question or concern that we have had, and always treated us with the utmost respect. He also has found us the best possible deals and amenities for our cruises.

Rod is there when you need him, and we plan to continue to enjoy his excellent service.

Rod was referred to me by a close friend several years ago. He has always been a great help with whatever travel I need in getting me the best price and iteniarary. Over the years I have enjoyed our many conversations pertaining to different travel experiences. He always gets in touch with me in a timely manner and looks out for the absolute best interest of his clients. I have and will continue to utilize him as my agent and recommend highly to others. He is truly a great guy who I am happy to call a friend.

My wife and me have booked several cruises through Rod's Custom travel and have been on two cruises with Rod... the last one a customer appreciation Cruise he offers every year. He has always had the best prices with the best cruise credits and amenities. He is very hands on and knows all the ships and ports extremely well and will advise you on the excursions to do and activities not to miss so you can maximise your cruise experience. You will not find his level of service through the individual Cruise Lines. I highly recommend Rod's Custom travel for your next Cruise.

He was so helpful and accessible, he even answered while he was on a cruise. We had some special needs and he directed us to exactly where we needed to go for information

Rod was very knowledgeable and after we described what we were looking for as far as an experience, price point and destination, he gave us exactly what we asked for. We had a wonderful experience and will use him again and recommended him already to the couple that went with us. He guided us through the process and it was perfect. Thank you Rod!

Rod has helped us book several trips, he is very knowledgeable of the various ships and locations. Responds to any questions you may have promptly. He will get you the best price available. I would definitely recommend Rod McCormick for your travel needs.

I booked the first cruise with Rod around 2007.. I found him through a cruise quote website. I was concerned at first because he had no brick and mortar operation. I did my research about what questions to ask and contacted him. He had all the "right" answers including the fact that the cruiseline itself would charge my credit card (and not his agency...this is ultra critical when you book with an online travel agent). He was very easy to talk with and helpful (I was booking a Panama Canal cruise for a group of family & friends). After his help with that cruise, he became my GOTO person for booking cruises (I have been on 30+ cruises). He is very helpful (selecting a cabin, recommending one cruise ship over another, etc). I have booked many many cruises through him since and have referred him to at least 10 friends who have also booked. Before I found Rod, I booked with the cruise lines directly. Frankly, I found it very impersonal. I would get different agents or my agent would be off and I'd have to wait. I just booked a cruise with Rod and emailed him with an "URGENT" subject line because I had found a great price and knew it wouldn't last. In about 10 minutes, I got a call from him personally (he was in the middle of a retail store as it was after hours) letting me know he had a cabin on hold at the amazing price and we could handle details the next morning. THAT IS CUSTOMER SERVICE! I recommend him without hesitation. He's fun to work with and very knowledgeable. He's been on many of the ships and can give personal reviews/insights.

Rod is such a pleasure to work with - I wouldn't plan a cruise any other way. I've booked several cruises through Rod and have been more than impressed with him each and every time. He is very knowledgeable about the ports and the ships and offers excellent advice about booking entertainment and dining options too. We often take cruises that involve extended family and friends coming along as well and Rod always finds great cabin locations for the whole group to make it easy for everyone to get together. Booking a cruise through Rod is stress free, I know I don't have to worry about a single detail when he is involved. I highly recommend Rod, his awesome service allows you to start relaxing before you even board the ship, he really is terrific.

This was our first cruise and Rod was invaluable!! He gave me tips and incites that I would not have even considered and it was extremely helpful. He spent several hours looking for two cabins across from each other so that the kids had their own and found us a great deal on them. I tried going through the cruise before calling him and his service was MUCH BETTER!!

I found Rod's Custom Travel quite by accident about 30 cruises ago, after I was aggravated by the travel agent I had used for several years prior. What a wonderful stroke of luck! Rod has not only been an excellent agent for us for years, but I also consider him a good friend. His response time is great - in fact I usually tell him, "no rush". But he never fails to get back to me quickly with resolution to whatever I need. Want to change a cabin? No problem. Need to change the date of the entire cruise? No worries. Wow, am I sounding like a really needy client! He graciously reviews my insurance options every cruise (shouldn't I know these by now??!). He makes sure we have the best cabin; he is current and knowledgable about the ever-changing options/benefits/promotions of all the cruise lines we've sailed; and best of all he knows what we like, and makes suggestions accordingly.

We have been using Rod as our travel agent for well over 10 years. We first became involved with him on line and feel very fortunate that we did. People think it odd that we deal with a travel agent who lives in Iowa but it has worked well for us and we never received the attention to detail and knowledge from any agent locally. I can't really say enough good about him......he is extremely knowledgeable....organized.......efficient......friendly and always out to get the best deal, accommodation's, etc. for your cruise. We have been on a couple of cruises with him (customer appreciation) and he is fun to be around. I think if Rod decided to retire we would probably retire from cruising also........we have been spoiled! He is not only our travel agent but a good friend as well.............

We had the pleasure of meeting Rod, owner of Rod's Custom Travel, Inc. in 2006 while enjoying a cruise aboard Cunard's Queen Mary Ocean Liner. It was quite evident Rod had not only a passion for travel but also was quite knowledgeable regarding the major cruise lines.. Since meeting Rod 10 years ago he has become our exclusive cruise travel agent as we have traveled the world on both large cruise ships as well as river cruises. His company is open for business 7 days a week and we really like he is so accessible. He is very conscious of the "fine details" of travel, very punctual in responding to any request or question we may have. Rod is a cruise agent who has a wealth of knowledge not only about particular ships but also about ports and hotels needed at various ports around the world for our pre and post cruise needs..We always purchase travel insurance and Rod has been quite helpful in this aspect of our cruises. Rod has an amazing ability to suggest just the right ship for our trips: he always remembers our personal preferences regarding location of state room and our preferred dining times. If you are a first time cruiser or a seasoned traveler we heartily recommend Rod's Custom Travel for your cruising needs!

I have been very fortunate to have been an avid traveler all my life. I know what I personally need in a travel agent. In my many travels, I have been on 25-30 cruises, so I know what I am looking for when I cruise. I have never met anyone like Rod McCormick! He immediately became personally involved in my travel interests and has never let me down in the 14 years he has assisted me. He is very trustworthy and honest. He is also frugal and exhibits this by always finding me the best trip for my money. There are not enough adjectives to describes this amazing man. The name of his company means what it says...Rod's CUSTOM Travel. Every single cruise I have been on is stamped with a guarantee he has went the extra mile to customize my trip. He is very attentive to the details, my desires and my needs. I am grateful for everything Rod has done to accommodate my travel plans. I cannot say enough about what a fine gentleman Rod McCormick has been, not only in my travel plans, but as he takes time to become my friend. You cannot go wrong with Rod taking care of your travel plans!

Rod knows how to take care of planning a stress free cruise. He knows the cruise lines, the layout of the ships, the ports of call and never fails to give you his full attention. He has planned over a dozen cruises for me and I wouldn't think of booking a cruise without calling Rod. He has given me information on excursions, ground transportation, and even restaurants. He's always fast to respond when you have a question and if a problem comes up, he handles it immediately. I have recommended him numerous times because of the quality of service Rod gives his clients.

Rod has been there for us to assist us in discovering some very unbelievable spots of God's creation. Call him, he will be there for you too!

We "met" Rod through an online service about 9 years ago, and since that time, we've booked over 60 cruises with his agency. Anyone considering a cruise should look no further ..all you have to do is call Rod and essentially sit back and wait for embarkation day to arrive, knowing that he will handle all the details ... and even the occasional headache. One of the great things about this guy is that he takes the time to learn and understand the preferences of his customers ... where they like a cabin to be located ... what is their dining preferences ... their insurances needs ... and he accommodates these preferences, without having to be asked or reminded! Rod truly cares about his customers--and he takes care of them with the same diligence and affection that he would use to take care of his own family. So ... you looking to book a cruise? I say again ... look no further ...

We have had the pleasure of Rod helping us with our cruises for years. We were introduced to him by family, and have used his help ever since. Rod is never too busy to help answer questions about the cruise, rooms, insurance, and his own personal experiences, good and bad, about different cruises. We are very happy with his service and do not anticipate any changes in the near future.

This truly was the most exciting adventure as we explored Alaska. The Coral Princess cruse and the rail tour to Denali were excellent. Rod suggested accomodations in Vancouver and a tour of the city prior to departure of the Coral Princess. His professional service was truly appreciated.

We found Rod through a friend. Calling him for planning a cruise, was one of the best decisions we've ever made. He is a professional with a eye on every detail for you. We were even fortunate enough to cruise with Rod on one of his appreciation cruises and really enjoyed our personal time with him. We now consider him "family"! Without a doubt, Rod is the best in his profession! Thank you Rod for making our cruises even more enjoyable!

Friends recommended Rod to us in 2012. We had been using a local Travel Agent for over 20 years but decided to give him a try. After 28 cruises with him, we have never regretted it. Rod is very knowledgeable and always gets us the best deal. He checks before final payment is due and makes sure that we have the best possible price. Connecting by e-mail and the phone was different but we love talking to him and he always responds quickly to our requests. We did meet Rod on a cruise in December 2015 and have the Tee shirt to prove it. We are very happy that our friends recommended Rod to us and we are glad to tell everyone else how wonderful we think that he is. You will miss out if you do not give him a call or e-mail. Don & Cissy Florida

Rod is truly the one stop shop for cruising. His knowledge is astronomical and he loves to share that knowledge so that you definitely get the best cruise experience possible. Talking with Rod is as easy as picking up the phone, he seems to always be easy to reach, and within a few minutes you feel like you have known him for years. This personal touch is what makes him the best cruise agent ever! If you don't book your next cruise with Rod...you are really missing out!

Without a doubt, Rod is the absolute best, and only, travel professional you will ever need for booking your cruise vacations. We’ve been with Rod for many years now, and with each new booking we are so thankful we met Rod and that he has our back. His knowledge of the cruise lines, ships, deck layouts, ports of call, excursions, etc. is unsurpassed. His attention to detail ensures that you’ll have the best information, price, and personal choices, when you make your reservation. He responds to phone calls and e-mails immediately – he’s always there for you. He never stops working for you. Case in point, when our extended family of 10 decided to cruise, on relatively short notice, early seating dining was already full and the chances for all of us sitting together for meals was dim. Shortly before our departure date, Rod called to let us know he was able to procure early seating dining, and a table of 10, for us. As I said, he never stops working for you. If you’re looking for the best cruise consultant to assist with your travel plans, look no further than Rod. You’ll never need anyone else.