Best organized trip ever!
Reviewed By Athlete2 - Toronto | Traveled to Dominican Republic | Caribbean
Christene booked a trip to thr Dominican Republic for my 2 adult daughters and their workers. They have vacationed previously however no travel agent has put so many accommodations in place to ensure a smooth and enjoyable trip. I cannot recommend Christene enough. She goes above and beyond to ensure everyone has a great time.
Christine Lutz responded
"Thank you so much for the kind words. It was my pleasure. I enjoyed working with such an amazing family. Your girls are wonderful. "
✓ I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Christine was awesome!
Reviewed By Chantale - Ottawa, Ontario | Traveled to Las Vegas | Nevada | USA
Christine was very helpful for pointers for our first time in Las Vegas. We definitely plan to go again.
Christine Lutz responded
"It was my pleasure. I am glad you enjoyed Vegas!"
✓ I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
The best trip
Reviewed By Austin - Arnprior | Traveled to Mexico
Did a wonderful job planning out the trip and activities for our day, laid it out in a simple and efficient way to make the most of our trip.
Christine Lutz responded
"Thank you."
✓ I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Best travel best trip ever by far
Reviewed By Mema - Welland ont | Traveled to Arizona ~ USA
Best agent I have ever had. Everything went as planned
Christine Lutz responded
"I'm so glad you both had a great trip. Thank you for the review. "
✓ I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Car rental
Reviewed By Happy customer - Arnprior | Traveled to Orlando ~ Florida ~ USA
Got me an amazing deal on a car rental. Very quick process. Got a premium suv and was extremely happy about it. Thank you!
Christine Lutz responded
"Thank you."
✓ I would recommend this agent to my family and friends.
5 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Disney trip thanks to Christine Lutz!
Reviewed By DisneyFan - Walt Disney World | Traveled to Orlando | Florida | USA
I highly recommend Christine Lutz for anyone planning a Disney vacation. From the moment I contacted her, she was incredibly helpful, knowledgeable, and dedicated to making our trip magical.
Planning a Disney trip can be overwhelming, especially when your child has special needs. Christine took the stress out of the process by listening to our preferences and creating a customized itinerary perfect for our family.
She handled booking our flights, resort, park tickets, and helped us navigate Disney's Accessibility Service and accommodations. Her invaluable tips and advice, along with prompt and thorough responses to our questions, made the experience seamless.
Thanks to Christine's expertise, we had an unforgettable Disney experience. Everything was well-organized, allowing us to relax and enjoy our vacation without worries. I will definitely use Christine again for our next trip!
Highly recommended!
Christine Lutz responded
"Thank you so much for the nice review. I appreciate it. I love that your family had a great vacation and I enjoyed hearing about your experience. I appreciate all the feedback you gave as well. Thank you for allowing me to create this vacation for you."
✓ I would recommend this agent to my family and friends.
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Amazing trip!
Reviewed By Farbie - Fonthill, ON | Traveled to Dominican Republic | Caribbean
Christine was so helpful from day one. She had been in contact and responded quickly to any questions up to the trip and even after trip. She organized everything for us in an app that we could access easily. Very progressional and I will book with her again. I highly recommend Christine:)
Christine Lutz responded
"Thank you for the nice review. I appreciate it."
✓ I would recommend this agent to my family and friends.
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The best trip of our lives!
Reviewed By LONeal - Welland, ON | Traveled to Dominican Republic | Caribbean
Christine was amazing she worked with us right from the beginning providing us with many options and working with our needs as a family! Christine answered all our questions promptly even the silly ones lol she made special requests to the hotel as we were celebrating a graduation and we received many perks! As a family of seven she had it where our rooms were right by each other! Christine provided us with all the information for our trip and there were no unexpected surprises which made it a stress feee experience. She would check in with us and made sure we knew we could contact her throughout our stay if there were any issues, which there were none ?? definitely will be booking with Christine again!
Christine Lutz responded
"Thank you so much for the review. It means the world to me. Thank you for trusting me to plan your families vacation. I appreciate all of your wonderful feedback."
✓ I would recommend this agent to my family and friends.
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Wow!!!
Reviewed By Mike - Ottawa, Ontario | Traveled to Orlando | Florida | USA
Thank you for going above and beyond to make our trip so memorable!
Christine Lutz responded
"Thank you! I truly appreciate your kind review and I’m so glad I could help make your travel experience positive. "
✓ I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Such a great time!
Reviewed By Trev - Welland, Ontario | Traveled to Las Vegas | Nevada | USA
We appreciate that Christine got us there on such little notice and checked in regularly to see how we were doing. Definitely will be booking our next trip through her. The care was appreciated.
Christine Lutz responded
"Thank you for taking your time to provide me with such a great review! I really appreciate that."
✓ I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
An Amazing Cruise – Truly Autism-Friendly!
Reviewed By John - Ottawa, Ontario | Traveled to Bahamas | Caribbean
I can't say enough great things about working with Christine to plan our recent cruise. From the very beginning, she took the time to understand our family's unique needs and made the entire process feel smooth, personalized, and stress-free.
She was incredibly patient, knowledgeable, and supportive. She helped us choose the right ship, cabin, and excursions while offering tips and strategies for everything from sensory-friendly spaces to dining and boarding. She even helped us plan ahead with visual supports, safety concerns and communication tools, which made a huge difference.
What really stood out was their ongoing support during the planning phase. She was always available to answer questions, offer reassurance, and share helpful advice. Knowing we had someone who truly understood autism and cared about our experience meant everything.
Thanks to her dedication, we were able to relax and truly enjoy our vacation. I highly recommend working with Christine. It’s not just about the trip, it’s about the peace of mind she brings to families like ours. We will definitely book with her again!
Christine Lutz responded
"Thank you so much for this amazing review. I am so glad that you were able to relax and enjoy your cruise. "
✓ I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Our First Family Vacation
Reviewed By Jodi - Ottawa, Ontario | Traveled to Edmonton | Alberta | Canada
Just came back from our first family vacation booked with Christine at EZ access2Travel. Having a child with autism, severe anxiety and the fact that we have never been on a plane before, I was not sure how this would all work. Christine helped me extensively through the whole process, finding a place to go, tips on travelling with a child with autism, booking the vacation, spending the long wait on the phone with Air Canada to ensure we had priority boarding, and good seats at no additional cost. She talked me through the medical application process for applying for a free attendant for future flights. Every question I had, she answered quickly. (there were many) She had all the our travel information and autism helpful information together on a app and pdf. Everything we needed for our trip was together in the customized app she provided, from planning tips, packing lists, the process at the airport and disability assistance. She even invited us to a accessible tour at the Ottawa air
Christine Lutz responded
"Thank you for the review. I enjoyed planning your trip and love that you had a great experience. "
✓ I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
First Family Trip!
Reviewed By Anika - Woodbridge, Ontario | Traveled to Jamaica | Caribbean
I had the pleasure of working with Christine to book our recent trip. She went above and beyond to arrange special accommodations for my child’s autism with both the airline and the resort. Even while on vacation herself, she was quick to respond to all of my emails. She also helped us secure a resort that had an issue with availability on the Sunwing website, going the extra mile to call customer service and sort everything out. Truly exceptional service!
Christine Lutz responded
"Thank you very much for taking the time to give me a amazing review. I appreciate it. I love that you took a family trip with a toddler and a baby! You rock!"
✓ I would recommend this agent to my family and friends.
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Best Service Ever
Reviewed By RG33 - Caya Coco | Traveled to Cuba | Caribbean
I was introduced to Christine through a business contact. I have used other travel services before and left feeling unappreciated. This by far was nothing close to that. Christine took the time to understand my wife and I and what we were looking for in a vacation, and made suggestions that were tailored to OUR needs and wants. She took the time over several evenings texting back and forth until she found us the perfect package. If you are looking for great service and someone who is invested in your enjoyment, I highly recommend that you reachout. You will understand in your first interaction why we dicided to book with her for our trip. We now have a travel agent for all our future vacations. If the resort is half as good as the service Christine provided we are going ta have a fantastic time.. Stay tuned I will do another post after we get back!!
Thanks Again Christine!!!
Christine Lutz responded
"Thank you so much for the amazing review. It has been a pleasure assisting you. "
✓ I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
The Trip was Great!
Reviewed By Krystal - Welland, Ontario | Traveled to Las Vegas | Nevada | USA
The trip was amazing. The planning was amazing and easy to book. Can't wait for our next trip. Thank you
Christine Lutz responded
"Thank you for the kind words. I am glad to hear you had a great trip. Your feedback means a lot to me."
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Amazing deals with top service!
Reviewed By Sally - Arnprior | Traveled to Geneva | Switzerland | Europe
I spent hours on my own trying to book a trip at Christmas--really tough trying to sort through all the variables. I finally called Christine and she got me sorted out in a short time with a better price that I had seen through my hours of searching. In chatting with her I learned some great tips and advice on how to get good deals on travel, such as cruises, she can even find car rentals and hotels for a better price then I can. She did so much work for me and if there is any travel problems, I will be able to get her help to resolve them, BONUS! Christine also specializes is arranging travel for accessibility needs. She is so helpful, friendly and knowledgeable. I will definitely use her services again. I highly recommend her!
Christine Lutz responded
"Thank you so much for your kind words! I’m so glad you found both my services and pricing helpful. My goal is always to provide clients with the best value while removing as much stress as possible from the planning process. It means a lot to know that the care and attention I put into each trip made a difference for you. I look forward to helping you plan your next adventure!"
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Bahamas Group Cruise Review
Reviewed By First Family Cruise - Ottawa, Ontario | Traveled to Bahamas | Caribbean
Here is a gift of appreciation (The Keg gift card) to you both for being so amazing to my children while on the cruise, and of course, all your help Christine with basically everything! We wouldn't have had as great of a time if it wasn't for you!! Love Jillian, Mason and Avery
Christine Lutz responded
"Thank you so much. I am so happy your family had a great trip and made amazing memories. I am thankful we were able to make those memories together. I enjoyed every minute of it. Thank you for putting your trust in me to create your precious vacations. "
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Our families first cruise
Reviewed By Jon - Ottawa | Traveled to Bahamas | Caribbean
I was nervous to book a cruise. I thought I would get sea sick. Christine made me feel confident and gave me some cruise tips. I am so glad she did because I really enjoyed the cruise and will be booking another one.
Christine Lutz responded
"Thank you so much. "
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Anniversary Trip
Reviewed By Ang - St. Catharines | Traveled to Cancun | Quintana Roo | Mexico
Our trip was absolutely amazing. Thank you for everything you did to make it memorable.
Christine Lutz responded
"Thank you so much. "
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Grand Palladium Select Costa Mujeres
Reviewed By Ryan - Mexico | Traveled to Cancun | Quintana Roo | Mexico
The resort was one of the nicest we've ever been to. Amazing facilities, food was great and the beach was beautiful. Christine has been a great agent with over the top service.
Christine Lutz responded
"Thank you so much. I am glad you had a great trip. "
✓ I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Celebrity is the way to go
Reviewed By Charles - Arnprior, Ontario | Traveled to Caribbean Sea | At Sea | At Sea
Very satisfied with the services.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Celebrity Beyond Back To Back Cruise
Reviewed By Pat - Arnprior, Ontario | Traveled to Caribbean Sea | At Sea | At Sea
It was a great experience and it was made so much easier with Christine as our tour planner . She went above and beyond to make sure we had all the paper work printed out for us, as we are not good on the computer and preferred things printed out for us. She had our luggage tags prepared for us, and lots of goodies for us to take on our trip, eg: lanyards, tag holders, suntan lotion, night light, bag, lotion, candy, wipes , rain ponchos and folders outlining our trips , flights and what to do on cruises. Also thank you for visiting and making us feel comfortable about taking this trip.
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Family Trip To Cebu, Philippines
Reviewed By Eden - Ottawa, Ontario | Traveled to Cebu | Philippines | East and Southeast Asia
We are so thankful for Christine Lutz help in planning our trip. From booking the flights, the itinerary, sending us constant updates throughout the trip, delays, asking if we need anything, etc. We highly recommend her! Her expertise in helping plan the trip made the long journey much easier. Having a neuro diverse child is never easy, especially for long flights, but Christine was with us from beginning to end. We were very nervous for the trip
but having Christine in our corner made the world of difference.
Christine Lutz responded
"Thank you for your kind words. I am grateful to have played a small part in helping you plan and prepare for your trip. "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Loved Our Resort In Punta Cana
Reviewed By Jay - Niagara Falls | Traveled to Punta Cana | Dominican Republic | Caribbean
One of our best trips ever.! Amazing service! Everything was well planned out and loved the customized itinerary. It was super helpful!
✓ I would recommend this agent to my family and friends.
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Calgary Convention Centre
Reviewed By Heather - Arnprior, Ontario | Traveled to Calgary | Alberta | Canada
This was my first time flying Porter and the service was excellent. I enjoyed staying at Homewood Suites. It was good to be a few blocks away from the BMO Convention Centre in Calgary. The service at the hotel was very good. Thank you
Christine Lutz responded
"Glad to hear you had a great time."
✓ I would recommend this agent to my family and friends.
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Amazing Experience
Reviewed By Jamie - Niagara Falls | Traveled to Dominican Republic | Caribbean
Absolutely amazing experience! Our trip was perfectly planned, and the customized, printable itinerary was such a helpful touch. Communication was excellent, and the surprise thank-you gift was completely unexpected and so thoughtful. I couldn’t be happier—travel agent for life!
Christine Lutz responded
"Glad to hear you had a great experience. "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Spot on in your recommendation
Reviewed By Samantha - Ottawa | Traveled to Cancun | Quintana Roo | Mexico
We were so grateful for Christine's expertise in helping us plan a vacation that was celiac and autism friendly. All of her advice and recommendations were spot-on. We will definitely be using her again and would not hesitate to recommend her services to others.
Christine Lutz responded
"Thank you very much for your kind words. I'm so glad I could help make your trip special. "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
First Cruise Experience
Reviewed By nicole - Toronto | Traveled to Virgin Islands | Caribbean
Christine did an amazing job walking me through all the details, which made the trip completely stress free. This was one of the best travel experiences I’ve had. Virgin Voyages delivered an incredible adults-only cruise with amazing food, entertainment, and atmosphere, and Christine’s guidance made the entire process smooth and worry-free. I can’t wait to book my next trip.
Christine Lutz responded
"Thank you. I am so glad you enjoyed the cruise. "
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
We had a fantastic time!
Reviewed By John - Palmerston, Ontario | Traveled to Cancun | Quintana Roo | Mexico
Christine took care of everything and was always easy to reach with any questions. She thought of lots of things that would have never crossed my mind.
Christine Lutz responded
"Thank you for taking the time to write me a review! Thank you for trusting me with planning your vacation. I enjoyed working with your amazing family."
✓ I would recommend this agent to my family and friends.
1 of 1 people found this review helpful. Was this review helpful to you?YES|NO
Best trip ever!
Reviewed By Dam - Arnprior | Traveled to Aachen | Germany | Europe
Amazing
✓ I would recommend this agent to my family and friends.
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