An Activity Packed Week in London
Reviewed By books - Los Angeles, CA | Traveled to London | England | Europe
Crystal was vital is organizing and planning our weeklong trip in London. We did everything we wanted to do and had an outstanding experience. I would recommend her services to anyone planning a trip to London.
My wife and I traveled with our daughter and son-in-law. We knew what we wanted to do but we weren't completely sure where the best hotel location would be for walking purposes. My wife and I are over 80 so minimizing the amount of walking we would do was important.
We were pleased with Crystal's hotel recommendation, The Clermont, which is adjacent to the Embankment tube/train stop. We averaged about 12,000 step/day which was just about right for us and were able to walk to most venues.
Crystal's directions and suggestions were appropriate and very useful. She was available most hours of the day and even responded promptly during evening and early morning hours whenever we had a question.
Her trip itinerary documents were wonderfully useful and instructive. We made her aware of our physical limitations (we both use a cane) and she incorporated these elements into our trip planning.
We are relatively schedule driven. We like to have entry times to museums and reservations at restaurants. Crystal set these up for us and structured our itinerary to maximize the number activities and events we could participate in or attend.
I also like to the idea that some of our activities had a distinct "British" flavor to them, for example a roast beef lunch at a pub. London is, of course, highly cosmopolitan so her other suggestions exposed us to other cultures and cuisines.
Crystal was professional and pleasant to work with. I would be pleased to use her services in the future.
✓ I would recommend this agent to my family and friends.
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We fell in love with Scotland!
Reviewed By Gregg - Glendale, CA | Traveled to United Kingdom | Europe
With limited recent exposure to the United Kingdom, we sought an expert and found Crystal. We wanted to see some shows in London and spend much of our time in Edinburgh and the Highlands. Crystal found some great lodging and meal options across the UK, booked convenient travel within the country, and worked with us on multiple revisions to get the journey appropriately tailored to our desires. We had a fabulous time and really enjoyed the trip, especially our 2-day tour of the Scottish Highlands. We recommend Crystal for all your UK travel needs!
✓ I would recommend this agent to my family and friends.
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Yosemite
Reviewed By Sedwards0517 - Marianna, Arkansas | Traveled to Yosemite National Park | California | USA
We have traveled all over the country and world. Had been to this area before but it had been 40 years. We have only used a travel agent once before and we had problems. Since we were unfamiliar with the area we decided to look for a travel agent. We lucked out with Crystal. She was very knowledgeable, flexible, and easy to work with. She contacted us several times during the trip to make sure everything was going well. 5 stars for Crystal.
✓ I would recommend this agent to my family and friends.
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Crystal was there for us when we needed her
Reviewed By John - Westfield, Connecticut | Traveled to Portugal | Europe
Four of us went to Portugal for about 10 days this summer and right when we arrived, there was a train strike! We contacted Crystal right away and she helped us shift the rest of our trip around the strike so that we could relax and carry on with the vacation. We had a great time and are really grateful to Crystal for all of her help and support.
✓ I would recommend this agent to my family and friends.
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A Travel Experience Like No Other—Crystal Made It
Reviewed By VTran&CMartinez - Sunnyvale, California | Traveled to Japan | East and Southeast Asia
I had never used a travel agent before, and to be honest, my husband wasn’t convinced we needed one either. But this trip wasn’t just about travel—it was about experiencing something new together with ease, presence, and joy. We wanted a journey free from stress and full of connection, and that’s exactly what Crystal helped us create.
From the very beginning, she was incredibly patient and intuitive, taking the time to truly understand what mattered most to us. My husband was traveling to Japan for the first time, and I had major concerns about my severe shellfish allergy. Crystal immediately stepped in with thoughtful solutions, offering guidance on how to navigate meals safely. It was clear she genuinely cared about our well-being, which made all the difference.
What really stood out was how adaptable and supportive she was throughout our trip. We had a loose itinerary, but as we threw in last-minute requests and changes, she handled everything seamlessly—never once making us f
✓ I would recommend this agent to my family and friends.
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Traveled with confidence
Reviewed By Beth - Los Angeles, Ca | Traveled to Japan | East and Southeast Asia
The rough outline of my trip was done, with half my time spent traveling on my own and the other on a group hike. Crystal filled in the holes of where to stay, how to get there, and things I could do there as I made my way from the main island of Japan to the southern island and back. Her experience of living and traveling in Japan was a big asset. We communicated easily via text/email/phone calls.
✓ I would recommend this agent to my family and friends.
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Perfect all-inclusive vacation
Reviewed By Jim and Cindy - Bakersfield, CA | Traveled to Mexico ~ Mexico
We wanted to celebrate our anniversary somewhere new that we'd never been to and chose Playa Del Carmen and Cancun in Mexico. Crystal found us a couple of wonderful all-inclusive resorts right on the beach and some day trips that were very fun including seeing the Mayan ruins and cenotes. We didn't have a care in the world while we were there because thanks to Crystal, everything was flawlessly planned. She even gave us a direct number to reach her if we needed anything during our trip. We plan on using Crystal's travel services for all of our future trips.
✓ I would recommend this agent to my family and friends.
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Epic European Adventure
Reviewed By James - Spring Valley, NV | Traveled to Europe
Our oldest daughter was getting ready to go off to college and we wanted to do a big European vacation as a family before she left. Crystal helped us plan the perfect trip through 4 countries in 3 weeks. We started in Spain, then on to France, Switzerland, and ended in Italy. I can't say enough good things about Crystal. She was so friendly and organized and planned the perfect trip for us in every way.
✓ I would recommend this agent to my family and friends.
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San Francisco dream vacation
Reviewed By Anne - Austin, Texas | Traveled to San Francisco ~ California ~ USA
We wanted to visit San Francisco and the surrounding Bay area for the first time and since it's such a big area, we wanted to get some expert advice. We found Crystal and are so glad we didn't try to do it all by ourselves. She helped us focus on the sites and activities we most wanted to see and had excellent recommendations throughout....things we didn't know even existed there! It was a great mix of city life and awesome nature excursions. The only issue we had on the whole trip was one of the hotels didn't want to give us the breakfast that was supposed to be included and Crystal sorted it out immediately. We highly recommend working with her, it makes traveling so much more enjoyable.
✓ I would recommend this agent to my family and friends.
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Fun times
Reviewed By Johnny - Bedford, Pennsylvania | Traveled to Iceland ~ Europe
I took my family to Iceland for the first time but knew I didn't have time to do all the research needed so I found Crystal online and she was great to work with. She rented us a nice RV and we did the full circle loop. We all had so much fun seeing the waterfalls and glaciers and did a couple really cool tours. Horseback riding on a black sand beach was a highlight.
✓ I would recommend this agent to my family and friends.
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Amazing trip to Japan!
Reviewed By Lori - San Jose, CA | Traveled to Japan ~ East and Southeast Asia
Crystal was so patient with us as we worked with her to create the most incredible first trip to Japan that me and my fiance could have ever imagined! She listened to our interests and goals for the trip, both general and specific, and found the best things for us to see and do. She got us tickets to the Ghibli museum, which are extremely hard to get, and she sent us detailed suggestions for traditional festivals, firework displays, great restaurants, train routes, and so many other things. She really knows her stuff! We definitely recommend her.
✓ I would recommend this agent to my family and friends.
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California is amazing!
Reviewed By Emma - Augusta, Georgia | Traveled to California ~ USA
Crystal is so easy and fun to work with! My best friend and I have always dreamed of heading out west to explore California, especially the beautiful coastline that we've been seeing our whole lives in TV shows and movies! But we were overwhelmed with all the options and decided to reach out for some help. From the beginning, Crystal helped us get really clear on what we most wanted to see and do and also suggested some cool things we would have never thought of. We took kite surfing lessons and kayaked around some really interesting caves and so much more, all while driving around in a convertible that Crystal rented for us. We can't wait to come back again because there's so much to explore and we'll definitely be working with Crystal again next time.
✓ I would recommend this agent to my family and friends.
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Great experience
Reviewed By Dave - Stockton, CA | Traveled to England ~ Europe
Crystal is an amazing travel consultant. She truly strives to create a vacation package that is unique for you. If there is anything specific you want for your trip, she will find it for you. What makes Crystal stand out from others is her personal knowledge due to her extensive travel experience and her excellent attention to detail. She will recommend unique sights and experiences that you probably wouldn't find just browsing the internet. I highly recommend working with her.
✓ I would recommend this agent to my family and friends.
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Choose Crystal to plan your next vacation
Reviewed By Dave - Henderson, Nevada | Traveled to Big Sur ~ California ~ USA
Crystal's planning of our vacation was right on! From preplanning to our arrival back home, she was dedicated to making sure that our trip went smoothly every step of the way. Her level of customer service is definitely a 10 out of 10.
✓ I would recommend this agent to my family and friends.
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We'll definitely be using Crystal's servic
Reviewed By Danielle - Laguna Beach, California | Traveled to France ~ Europe
My husband and I had an amazing trip to the French Alps this past winter! It was our first time there and we didn't really know where to start because there are so many different areas and ski resorts and places to stay and restaurants, etc. but Crystal dialed right into what we wanted and planned the perfect itinerary for us. She found us a large comfortable ski chalet to stay in for a week and the slopes were within walking distance! She also got us reservations to a couple of really nice restaurants with great wine, food, and mountain views and recommended a local spa for one of the best couples' massages we've had. We also took Crystal on her suggestion of paragliding over the Alps, which is something we would never have thought of but we absolutely loved it! Crystal made everything so smooth and easy, we appreciate her and will definitely reach out to her for our next trip.
✓ I would recommend this agent to my family and friends.
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Such an easy and fun way to travel
Reviewed By Tina - North Bergen, New Jersey | Traveled to England ~ Europe
I was soooo excited to receive Crystal's proposed itinerary!! I'm usually the planner wherever I go and it's wonderful to have someone else who's so knowledgeable and caring wearing that hat! My trip to the English countryside was amazing from beginning to end and I wish I could have stayed longer. I visited castles, local pubs, beautiful lakes and rivers, traditional English gardens, went kayaking for a full day on the beautiful river Wye, saw a fun West End show in London, and Crystal even helped me find the small church where one of my distant ancestors was laid to rest! It was a perfect vacation, more than I imagined when I started thinking about it. I highly recommend Crystal's services.
✓ I would recommend this agent to my family and friends.
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Amazing family trip to Japan
Reviewed By Kathy - Chicago, Illinois | Traveled to Japan ~ East and Southeast Asia
"We can't stop raving about the incredible Japan experience Crystal planned for our multi-generational family trip! With grandparents, parents, and teens, we were worried about keeping everyone happy, but Crystal nailed it. She found this amazing ryokan in Hakone where we all relaxed in hot springs with a view of Mt. Fuji. In Tokyo, she organized a private manga drawing class that was a hit with the teens and a tea ceremony that fascinated grandma. Crystal's attention to detail, like ensuring accessible accommodations for grandpa and planning manageable travel days, made the whole trip smooth sailing. Her knowledge of Japan meant we experienced both the ultra-modern and the deeply traditional sides of the country. For a family Japan adventure that everyone will treasure, Crystal's the one to call!"
✓ I would recommend this agent to my family and friends.
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Totally stress-free holiday to England
Reviewed By Barb - Bridgeport, Connecticut | Traveled to England ~ Europe
"Crystal was a lifesaver for our family trip to London and Cornwall! With three kids, I was stressed about keeping everyone happy, but she had it all sorted. Her detailed itinerary included cool stuff for the whole family - from a Harry Potter studio tour in London to sea kayaking in Coverack. Crystal even threw in some great suggestions for family-friendly pubs with playgrounds. She was so patient with all our questions and changes. If you want a stress-free family holiday in England, Crystal's your go-to travel whiz!"
✓ I would recommend this agent to my family and friends.
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Beautiful trip, fantastic planning help!
Reviewed By Tim - Winchester, England | Traveled to Fiji ~ South Pacific
Crystal organized an amazing trip to Fiji for me and my wife. She communicated clearly from the start and answered all the questions we had. We wanted a mix of relaxation and exploration and we got both of those in abundance! She found three different places to stay out in the Yasawa Islands, all at different price points. Some more homestays and others more resort like. The experience was superb. Quiet beaches with friendly Fijian hosts, really interesting stories and a visit to the village, great local food and we even made our own rings out of coconuts! Crystal also picked the best snorkeling and diving location we had ever been to. She thought carefully about all the activities she thought we would like and it exceeded our expectations. Traditional hot stone oven food and dancing, seeing manta rays and reef sharks and making a palm frond fan, all brilliant. She helped create a wonderful holiday and we will definitely be working with her again!
✓ I would recommend this agent to my family and friends.
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The road trip of a lifetime!
Reviewed By Liz - London, England | Traveled to California ~ USA
Crystal helped us plan the road trip of a lifetime! We started in Montana and ended in LA and visited the most incredible places on the way. Her guidance on what to see and do was invaluable in making sure we made the most of our holiday! Traveling as a family of 5 on a budget can be challenging but Crystal suggested some fantastic free or budget friendly options which would have been hard for us to find online. We enjoyed hot springs, beautiful hikes, snow-covered mountains, Zion and Joshua Tree, Vegas shows, a live TV show taping in Hollywood, the iconic surfing of Huntington Beach, Disneyland, and so many more incredible things. We would not really have known where to start without her! She had an amazing ability to understand what we wanted, provided plenty of options but not too many to be overwhelming, and then she organized all of the details. She is very friendly and has an outstanding knowledge of all the places and experiences she suggests. I thoroughly recommend her!
✓ I would recommend this agent to my family and friends.
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One of my most well organized, well-planned trips!
Reviewed By Donna K - Kissimmee | Traveled to England ~ Europe
Crystal was a true delight in helping me to plan a 10-day trip to England and Wales. After establishing my interests, she created a perfect itinerary to fulfill my wish list of activities and places to visit.
✓ I would recommend this agent to my family and friends.
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