Disney, Universal and Family Vacation Specialist

I cannot say enough amazing things about Stacey at Playcation! She planned the most incredible Disney trip for my 30th birthday and my daughter’s very first visit, and it was beyond anything I could have imagined. From start to finish, Stacey took care of every little detail, making the entire process stress-free and exciting. She listened to exactly what we wanted, made thoughtful recommendations, and went above and beyond to create a trip that felt so personalized and special. Her knowledge of Disney is unmatched — she knew all the tips, tricks, and magic touches that made our experience unforgettable. What I loved most was her patience and kindness. No question was ever too small, and she was always quick to respond and happy to help. Planning a Disney trip can feel overwhelming, but Stacey made it so easy and enjoyable. Thanks to her, we made memories that we’ll treasure forever. If you’re looking for someone who will treat your vacation like it’s her own and sprinkle that extra bit of Disney magic, Stacey is the one. She is truly incredible, and we are so grateful! Courtney

Stacey was a pleasure to work with. Early on we received prompt email responses with our options for Disney cruise bookings. Once booked, Stacey was sure to offer tips and tricks for securing any additional reservations we wanted onboard our ship. Stacey alerted of us a Disney promotion after we had paid in full and was able to get it applied to our trip! We were grateful to not have to wait on hold ourselves! Stacey had prepared us for the competitive check in process and with her advice were able to navigate the process without hiccups. She was a pleasure to work with!

With this being our first cruise, Stacey was a great help working with us through the learning process, and was quick to offer support when any issues came up. Her enthusiasm for all things Disney is infectious. Things don’t always go smoothly on vacations, but having an agent certainly makes the process smoother. I don’t know why anyone wouldn’t work with a Disney agent. They become part of the magic!

Stacey is knowledgeable about all things Disney as well as giving helpful travel advice. Our trip went off without a hitch thanks to Stacey's planning and advice. She is polite and friendly and responds quickly to emails/questions.

Stacey was always available to answer questions and was great at communicating, answering any questions quickly. She contacted Universal for me to confirm questions I had and when we had to change our plans last minute she was very helpful in making it happen and getting us all the info we needed to make decisions quickly. She gave us a really cute package before we left and lots of helpful info for our disney vacation.

Stacey knows ALL things Disney and helped us every step of the way. We entered our trip prepared and excited instead of uninformed and overwhelmed. This ultimately impacted the value and experiences we got out of the trip, all because of Stacey's friendly, responsive, knowledgeable and cheerful guidance. We'll be forever grateful to her for the memories we created as a family at Disney!

Stacey was so helpful, prompt and knowledgeable in planning a cruise on the Carnival Celebration. She understood my needs and wishes and led me to the PERFECT vacation - and at a great price! Not only is the ship beautiful, full of things to do and dining options galore - the gluten-free menus on board went beyond my expectations. Stacey was instrumental in guiding me through the process and finding the right cruise line for me. In fact, I had such a memorable time that I have since booked two additional cruises for 2026! Stacey has made cruise booking seamless and helped me secure an incredible deal for a cove balcony on the same ship this coming fall. Stacey is your go-to agent for all your holiday needs!

Stacey booked a 7 night Carnival cruise for us on the Celebration. During our booking process she spent time with me reviewing options and finding me the best cabin at an excellent price. She also ensured my special needs were taken care of by Carnival. Any questions I had she always responded very quickly. The cruise itself was wonderful, and exceeded expectations. Overall it was a great experience working with her. She is very personable and provides excellent customer service. We had so much fun that we have already booked another upcoming cruise. Needless to say any future travel will be booked with Stacey. Thanks again for all of your ongoing assistance.

We had an absolutely wonderful experience working with Stacey to plan our Disney World trip for a group of eight, and we truly couldn’t have done it without her. From the very beginning, she was incredibly patient as we worked through our plans. Coordinating a trip for a large group—with different schedules, preferences, and priorities—is no small task, but she never made us feel rushed or overwhelmed. She took the time to walk us through every step, answer all of our questions, and adjust plans as needed. Stacey's responsiveness was outstanding. No matter how many questions we had or how small the detail, she always replied quickly and thoroughly, which gave us so much confidence and peace of mind throughout the process. What really stood out was how thoughtfully she considered the needs of everyone in our group. We were traveling with children of different ages and varying needs, and she made sure every detail—from park plans to dining reservations—worked for all of us. Her attention to those details made a huge difference in how smoothly everything went. Stacey also went above and beyond by keeping a close eye on dining reservations and helping us secure great options, as well as guiding us through booking Lightning Lanes so we could make the most of our time in the parks. These details can be overwhelming, but she made them feel easy and manageable. Most importantly, she turned what could have been a complicated planning process into something exciting and magical. Because of her, we were able to focus on enjoying the experience together rather than stressing over logistics. We are truly so grateful for Stacey's expertise, care, and dedication, and we would highly recommend her to anyone planning a Disney trip! The biggest testament to how much we enjoyed planning with Stacey, is that she is already officially helping us book our next trip... and we cannot wait!

Stacey was fantastic in helping me plan a solo trip with my son. She got us the best resort and ticket deals and was very responsive and knowledgeable when I had questions about various things. Would definitely book with her again and highly recommend!