Lesley Cooley, Travel Agent in Toronto, ON

Lesley Cooley

Toronto, ON Travel Agent
Super Agent

Lesley Cooley

Toronto, ON · 12 Years of Experience

Cooley Travel, an independent agent with Nexion CA, a Travel Leaders Network Affiliate Agency
5.0
(19)
100% Recommended
Even though our trip to Spain was cancelled due to the pandemic, Lesley assisted my sister and I greatly with full refund process and wouldn't hesitate... Read More >
About
My Travel Specialties
Reviews
Certificates & Awards
My Places
Travel Stories & Media

Areas of expertise

Destinations:

Morocco, Netherlands, Thailand, France, Italy

Interests:

Adventure, River Cruises, Escorted Tours, Food & Wine, Solo Travel

Suppliers:

AmaWaterways, G Adventures, Avalon Waterways, Exoticca, On The Go Tours

About Me

Small Group Active & Adventure Specialist

Adventure travel may consist of various degress of activity from hiking up mountains to dirt biking in the desert. You can also experience adventure in more slower paced ways such as cycling through a countryside or swimming under a waterfall. I have personally experienced the lighter to moderate side of adventure which have included cycling through the Netherlands countryside, balloon rides in Turkey and camel rides in Morocco. I have arranged several tours for clients whether they are organized or customized and which generally consist of smaller groups, couples or solo travellers. I have obtained my certification as an Active & Adventure Specialist and can assist in any type of travel adventure whether moderate or difficult in degree.

My Travel Specialties

Adventure Travel & Europe River Cruise Specialist

Adventure Travel & Europe River Cruise Specialist
I have been in the travel industry over 10 years and during this time I have gained the knowledge and expertise to make my clients' vacations a memorable experience for years to come. I made my career in the travel industry because I am passionate about exploring the world, visiting new d...Read More ▶

Active & Adventure Specialist

Active & Adventure Specialist
I have experienced various elements of soft moderately active and adventure travel myself and can assist in arranging the best possible match of activities in scheduled group departures.  If a organized tour is not for you I can create custom itineraries that suit all of your adventurous and acti...Read More ▶

River Cruise Specialist

River Cruise Specialist
I'm passionate about the whole river cruise experience and want clients to have the most wonderful vacation on the river of their choosing whether it's in Europe, Asia, South America or the Middle East.  I will help navigate the best option according to their budget and vacation style. I h...Read More ▶

Morocco Destination Specialist

Morocco Destination Specialist
Morocco is an experience that you will never forget!!  When I visited this country I was fascinated with the culture, unique accommodations and their amazing food.  Experiencing the vast landscape was something I had never experienced before and was amazed at such a fantastic destination.  This h...Read More ▶

REVIEWS

Rating: 5.0
19 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
Search reviews:

Showing 19 reviews

Cancelled booking due to pandemic
Reviewed By Steph - Burlington | Traveled to Barcelona ~ Spain ~ Europe
Even though our trip to Spain was cancelled due to the pandemic, Lesley assisted my sister and I greatly with full refund process and wouldn't hesitate working with her in the future!
I would recommend this agent to my family and friends.
37 of 66 people found this review helpful. Was this review helpful to you?YES|NO
Flight cancellation and refund seamlessly managed
Reviewed By Sheila - Etobicoke | Traveled to Spain ~ Europe
Huge relief!!! I was so happy I decided to work with Leslie.

I had booked a flight to Barcelona with my sister through Leslie.

Air Canada cancelled the flights on April 30th, the day we were to leave, and COVID-19 was spreading throughout Spain.
My sister and I decided that instead of rebooking, it was wise to cancel the flights before COVID-19 continued to spread.

Leslie made sure that we received full refund for the flight, and for the insurance. She took charge of the situation, and managed the cancellation and refund very quickly and professionally.

I can't imagine now how stressful this situation would have been without Leslie in the picture.

Consider using Leslie if only because of the great service and security (piece of mind) you will have.

I would recommend this agent to my family and friends.
34 of 65 people found this review helpful. Was this review helpful to you?YES|NO
I recommend Lesley for all your travel needs.
Reviewed By Cathy - Toronto, Canada | Traveled to Europe
Lesley is my travel agent of choice. She is always available to discuss my travel needs and with her suggestions I get the complete vacation package. With her knowledge and expertise I get to tick off many destinations off my bucket list
I would recommend this agent to my family and friends.
3 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Efficient, observant
Reviewed By KL and GT - Montreal, Quebec | Traveled to Poland | Europe
Lesley asked pertinent questions about our expectations, found the experts we needed when she didn't have the answers and made sure all i's were dotted and t's were crossed, thinking ahead for us. And she accompanied us all the way.
Lesley Cooley responded
"Thank you so much for the wonderful review you were such a pleasure to work with!"
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO
such an amazing trip!
Reviewed By Briana Laurie - Guelph, Ontario | Traveled to Greece ~ Europe
this was my first time ever travelling to Europe, and Lesley made it such an unreal experience! She is very easy to work with and made planning the trip extremely doable. I will 100% be using her for all my travel plans.
I would recommend this agent to my family and friends.
0 of 0 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

 ACTA’s mission is to foster the success and prosperity of our travel agency members. Our most supportive partners, ACTA Corporate Partners, invest their time and resources in order to support ACTA’s vision of a healthy and vibrant retail travel industry where the Travel Agent is recognized as an expert resource. Proud Partners understand that Travel Agents are essential to their success.
Certified Active & Adventure Travel Specialist: During this certification program Travel Agents study several components including: Understanding the Active & Adventure Travel Customer, Destination Knowledge, Active & Adventure Travel Experiences, ATTA Travel Resources, Active & Adventure Preferred Suppliers, Case Studies and a Marketing Plan. This is a two-year study program.
Trusted Travel Advisor: A Trusted Travel Advisor credentials, resources and global connections translates to today’s consumer in respectful interactions, confidentiality, knowledge, and client advocacy of travel services provided in parallel with building long lasting client relationships that builds with each interaction.  A Trusted Travel Advisor knows their client better than the client may know themselves and puts those polishing touches on each travel collaboration.
AmaWaterways Specialist
AmaWaterways Specialist
Viking Rivers Expert
Viking Rivers Expert
Hurtigruten Expeditions Certified Agent
Hurtigruten Expeditions Certified Agent
TRACKS (Rocky Mountaineer Specialist)
TRACKS (Rocky Mountaineer Specialist)
G Adventures National Geographic Specialist
TICO Certified
Avalon Waterways Specialist
IATA
Intrepid Travel Specialist
AMA Waterways Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Morocco
View Album

    My Travel Stories

    Classic Riad Accommodation

    Morocco Experience

    I had the pleasure of visiting Morocco and it's an experience I will never forget!  This destination offers so much diversity in an itinerary.  There is so much culture to not only see but you can fully immerse yourself in the destination. I went with a small group tour company called On The Go Tours which provided a great overall experie...
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