Donna DeGiacomo, Travel Agent in Windermere, FL

Donna DeGiacomo

Windermere, FL Travel Agent

Donna DeGiacomo

Windermere, FL · 14 Years of Experience

Upon A Star Travel & Concierge, an independent agent with Upon A Star Travel and Concierge LLC, a Travel Leaders Network Affiliate Agency
5.0
(37)
100% Recommended
I was so impressed with Donna’s knowledge and expertise of Disney World! From booking a resort that fit our budget, to knowing the ins and... Read More >
About
My Travel Specialties
Reviews
Certificates & Awards
My Places
Travel Stories & Media

Areas of expertise

Destinations:

Bahamas, Alaska, Walt Disney World, Disneyland, Great Stirrup Cay

Interests:

All Inclusive, Cruises, Disney Vacations, Escorted Tours, Luxury Cruises

Suppliers:

Beaches Resorts by Sandals, Norwegian Cruise Line, Disney Cruise Line, Princess Cruises®, Royal Caribbean

About Me

Alaska, Cruise, Luxury, & Theme Park Specialist

I have been in the travel industry since 2012, and have since completed on-site and online programs to bring you the best offers and products available. When booking your next Alaska adventure, ocean or river cruise, All-Inclusive resort, Disney Destination, or Universal Orlando/Universal Hollywood Vacation, I would like to help you select the package for your specific family. No two families are alike, and no two vacations need to be the exact same, either. Please reach out now for your no-obligation quote.

My Travel Specialties

Alaska Cruise and Land Tour Expert

Alaska Cruise and Land Tour Expert
I have personally traveled to Alaska six times and have experienced everything from camping with friends to staying in a three-bedroom Garden Villa on a cruise ship with family spanning three generations. In order to really experience Alaska, you must include a land tour and travel by rail to Den...Read More ▶

Cruise, Theme Park, and Alaska Destination Expert

Cruise, Theme Park, and Alaska Destination Expert
My name is Donna DeGiacomo and I have been a travel professional since February of 2012.  I was born and raised in a Philadelphia suburb where I lived the first 27 years of my life. After getting married and living a few years in the cold, my husband and I quickly realized we were spending all of...Read More ▶

Certified Autism Travel Professional

Certified Autism Travel Professional
The International Board of Credentialing and Continuing Education Standards (IBCCES) created an online training and certification program to help travel professionals assist families and individuals with special needs prepare for their perfect vacation. A Certified Autism Travel Professional™ (CA...Read More ▶

REVIEWS

Rating: 5.0
37 reviews
100% Recommended
Your trust is our priority. Every review is submitted by verified travelers after they have booked and completed their trips. Learn more about our review guidelines.
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Showing 37 reviews

Most magical family vacation!
Reviewed By Kira J. - Laurel, MD | Traveled to Walt Disney World ~ Florida ~ USA
I was so impressed with Donna’s knowledge and expertise of Disney World! From booking a resort that fit our budget, to knowing the ins and outs of traveling with small children, Donna was amazing. Her guidance in choosing the best restaurants, including character dining, provided us with delicious food and incredible experiences for our family! We absolutely loved Akershus! We were able to get the most out of our time at each park and even relax! Whether you’re a repeat Disney visitor or a first-timer, I’m sure Donna will be able to make your vacation magical! We can’t wait to book with her again!
Donna DeGiacomo responded
"Kira, I love planning vacations for families and am fortunate to have been able to work with your family so much over the years. Here's to the next vacation!"
I would recommend this agent to my family and friends.
9 of 10 people found this review helpful. Was this review helpful to you?YES|NO
Amazing weekend getaway
Reviewed By Jenna - Lansdale | Traveled to Key West ~ Florida ~ USA
Donna is top notch! I give her a price or a location and she runs with it. Always helpful in making a smart vacation choice. She is always warm and welcoming when you ask questions, even ones that you might think you should already know. She is always quick to respond and also give you helpful tips. She even checks in with you on the trip to make sure things are going smooth! I would never book with anyone other than her.
Donna DeGiacomo responded
"Jenna, you are too kind. It's always fun to help plan your vacations and I'm so pleased that you enjoyed your most recent cruise. Excited to plan your next adventure soon!"
I would recommend this agent to my family and friends.
10 of 14 people found this review helpful. Was this review helpful to you?YES|NO
First Time Disney Trip
Reviewed By Danielle - Pottstown, PA | Traveled to Orlando ~ Florida ~ USA
My husband and I decided it was time to plan a Disney trip for the kids. I had only been to Disney once when I was 4 years old and planning felt very overwhelming. Everyone I spoke to have different advice and different suggestions. Luckily I found Donna! Her enthusiasm and attention to detail were impeccable. She took her time to understand our families age range, interests and even food preferences. Any unplanned issue that arose Donna was there to solve it. She was honestly there from start to finish.

While in Disney my daughter got ill and Donna gave me step by step instructions to get the necessary medical attention.

We will definitely be using Donna again and I can’t recommend her enough!
Donna DeGiacomo responded
"Danielle, you are too kind. Disney really can be overwhelming, especially when everyone who has been previously shares their advice and planning tips trying to help, but muddying the water. I'm so glad that you reached out, and can't wait to plan a trip with you in the future that will hopefully be Flu-free! "
I would recommend this agent to my family and friends.
6 of 7 people found this review helpful. Was this review helpful to you?YES|NO
Amazing Disney vacation!
Reviewed By Middersfamily - Elizabethtown, PA | Traveled to Orlando ~ Florida ~ USA
Donna is extremely helpful and was very knowledgeable with Disney. We used Donna's services for three trips.
Donna DeGiacomo responded
"Three trips already, Amy! Wow. It's so rewarding when clients come back to me vacation after vacation, and I can't wait to plan again with you soon!"
I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Phenomenally organized week at WDW
Reviewed By Steph - Lawrenceville, Ga | Traveled to Walt Disney World ~ Florida ~ USA
Donna helped us organize and plan every day of our Disney World trip, which was critical since we had our 2 and 4 year old plus grandparents. She made recommendations based on OUR interests and really helped design the most ideal week ever. With so much going on at one park, it was helpful she was able to get us to all the places we all wanted to go (even knew the importance of pointing out restrooms and good places to find some quiet time with the kids!)
Donna DeGiacomo responded
"Disney with little ones is a WHOLE different experience, but one that every parent (and grandparent!) should have at least once. It was an honor to have been able to help your family enjoy that time together!"
I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO

Certifications & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
AMResorts Master Agent
AMResorts Master Agent
Globus family of brands Specialist
Globus family of brands Specialist
Oceania Certified Specialist
Oceania Certified Specialist
Regent Seven Seas Luxury Cruise Expert
Regent Seven Seas Luxury Cruise Expert
Royal Caribbean University - Master of Adventure
Royal Caribbean University - Master of Adventure
NCL University - PHD Degree
NCL University - PHD Degree
Seacademy - Gold Certification
Seacademy - Gold Certification
Viking Expeditions Expert
Viking Expeditions Expert
Viking Expert
Viking Expert
Viking Oceans Expert
Viking Oceans Expert
Viking Rivers Expert
Viking Rivers Expert
Travel Alaska Certified Expert
IBCCES Certified Autism Travel Professional
CLIA Certificated Agent
Disney College of Knowledge Graduate
Universal Orlando Authorized Vacation Planner
Norwegian PhD Agent
Sandals and Beaches Certified Specialist

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

My Photo Albums and Videos

Alaska 2025 - Land Tour
View Album

    My Travel Stories

    Cheers from Hubbard Glacier

    Cruising in Alaska: Choosing your Stateroom!

    When you are ready to take that bucket list vacation and set sail in Alaska, there is one question you will undoubtedly ask: Which cabin should I choose? As someone who often cruises six times a year and spends over 30 days at sea most years, I get asked a lot about my thoughts on what stateroom to select when booking a cruise. While, in gen...
    Read more

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